In this episode featuring Mason Lancaster, Senior Data Engineer at CHG Healthcare, discover the critical insights behind a successful data infrastructure overhaul. Learn how strategic planning, stakeholder alignment, and tech modernization can revolutionize a company's data capabilities, even amidst long-term disruptions. Key Topics: The unseen foundation: Why data infrastructure is crucial for great digital products Challenges of legacy systems: Why outdated tech slows business growth The impor...
May 05, 2026•31 min
In this episode, Alain Mowad, Vice President of Product and Customer Marketing at Aspect Software, joins us to break down what go-to-market actually means after the build is done. Alain shares how strong launches come from aligning product, pricing and messaging early, not scrambling at the finish line. He also explains why pricing is one of the hardest parts of bringing a product to market and why teams need to ground every decision in customer outcomes, not feature checklists. We discuss: - Wh...
Feb 16, 2026•33 min
In this episode, Rafsan Bhuiyan, CEO of OrionQ, joins us to break down how teams can use AI with confidence, clarity, and real business purpose. Rafsan has led enterprise AI initiatives at scale, trained thousands of leaders on AI fundamentals, and now builds agentic revenue operations systems that bring humans and AI together in practical, measurable ways. We discuss: Why AI should be treated as a utility rather than a magic solution. How businesses fall into the trap of AI hype and overbuildin...
Jan 20, 2026•33 min
In this episode, Paul Unterberg, Chief Product Officer at Uphold, joins us to explore what it takes to make money move seamlessly across the globe. Paul shares how FinTech connects traditional banking systems with emerging technologies like blockchain and crypto, making complex financial processes feel effortless for users. He also dives into how design thinking bridges the gap between innovation, trust and user experience in a rapidly evolving financial landscape. We discuss: How FinTech co...
Dec 08, 2025•35 min
In this episode, we sit down with Peter Gergely, Director, Content and Fan Experience at the New York Yankees, to explore how legacy sports brands are evolving their in-stadium experiences for today’s tech-savvy fans. With more than two decades in sports media, Peter shares how his role has shifted from video production to driving innovation and fan engagement at Yankee Stadium. We discuss: Why mobile phones are central to the modern ballpark experience. How the pandemic forced a reassessment of...
Sep 29, 2025•35 min
In this episode, Samantha McCarthy, AVP, Product Management at Sotheby’s, joins us to discuss what it takes to build proprietary tools inside a 300-year-old company. She shares how her team balances the weight of tradition with the speed of modern product development, and what it means to build for ultra-high-net-worth clients in real time. We discuss: How Sotheby’s matured its internal product org to support digital transactions. Why clear communication and analogies help bridge tech and non-te...
Sep 02, 2025•34 min
In this episode, we’re joined by Andrew Tunall , President and CPO of Embrace . Andrew breaks down the real-world impact of telemetry and observability, explaining how teams can use these tools to create faster, more resilient product experiences. With a background at New Relic, AWS and now Embrace, Andrew shares how observability is evolving into a product-wide concern — not just an engineering one. We discuss: - Why telemetry is essential for measuring real user performance. - How observabilit...
Jul 28, 2025•38 min
Jacqueline Sigler , Senior Product Manager, Point of Sale and Payments, of GoDaddy , joins us to share her journey from finance to product management. Jacqueline highlights the unique challenges of building point-of-sale (POS) systems that blend physical hardware, digital software and real-world human interactions. She explains the importance of balancing innovation with reliability in payment systems, emphasizing the need to consider diverse user perspectives, from small business owners to end ...
Jun 10, 2025•34 min
In this episode, Kevin Williams , Vice President of Digital Products at Planned Parenthood Federation of America , sits with us to share insights into building digital products that prioritize impact over profit. He discusses the challenges of scaling mission-driven teams, designing for accessibility and leveraging technology to serve diverse user needs. We discuss: - Technology expands access to sexual and reproductive health. - Mission-driven teams need both expertise and values alignment. - D...
Apr 21, 2025•34 min
On this episode, Chad Vavra , Founder of Chat Agency AI, joins us to explore the impact of AI on creative workflows. Chad shares how his platform helps streamline ideation and strategy by combining different large language models, enabling creatives to focus on execution without getting lost in the complexities of AI technology. He discusses balancing keeping humans in the loop and leveraging AI’s capabilities to accelerate workflows and reduce time spent on repetitive tasks. We discuss: - How A...
Dec 12, 2024•34 min
In this episode, we explore the world of interactive entertainment with David Carpenter , CEO of Gamiotics . David shares his journey and how Gamiotics is changing audience engagement with real-time data and interactive tech. We discuss: - The idea and mission behind Gamiotics. - How real-time data is changing live shows. - The challenges and benefits of interactive storytelling. - The importance of engaging the audience in today's entertainment. - How to integrate tech into live performances. -...
Sep 05, 2024•35 min
On this episode, we talk with Anna Oh , Senior Product Designer of Teladoc Health , to explore the dynamic role of product design in healthcare. Anna emphasizes the fusion of design thinking and technology to enhance patient care. We discuss: - The importance of integrating empathy into healthcare product design. - How cutting-edge technologies like AI are transforming healthcare product design. - The impact of thoughtful design on patient experiences. - Why unique challenges are inherent in hea...
May 20, 2024•37 min
On this episode, we talk with James Smet, Senior Product Designer of Vagaro. James breaks down the concept of design systems and their critical role in technology. He shares his journey at Vagaro, highlighting the basics of design systems, their elements and their major contributions to product creation and business achievement. We explore: - The fundamentals of design systems and their vital components. - The benefits of implementing a design system for designers, developers and the business as...
Apr 11, 2024•36 min
On this episode, Caroline Albanese, Director of Data Products and Capabilities at Dow Jones, explores the role of product advocacy. She shares her strategy for advancing data products, emphasizing the need for effective communication and the value these products bring to both organizations and the broader audience. We discuss: - What product advocacy is and why it's important for the success of a product. - How to clearly show the value of data products to people inside and outside the company. ...
Feb 22, 2024•42 min
On this episode, Travis Boudreaux , Co-Founder and CTO of Azra Games , joins us. Travis shares insights into how Azur Games is leveraging AI to create content for their games, specifically focusing on concept art and storytelling. He emphasizes the importance of asking good questions and iterating on ideas when working with AI models. Travis also highlights the need for companies to embrace the innovator’s dilemma and disrupt themselves by adopting AI technologies. We discuss: - How AI tools acc...
Dec 18, 2023•38 min
On this episode, we’re joined by Kevin Goldsmith , Chief Technology Officer at DistroKid . With many years of experience in the tech and digital media industries, Kevin shares his insights on the key considerations and challenges businesses face when scaling a product for a global market. We discuss: - The importance of having a global mindset from the inception of a product. - Localization considerations, such as language, marketing, pricing and understanding the differences in connectivity acr...
Nov 09, 2023•41 min
To effectively leverage data to inform decision-making, you must first be able to access and understand it. On this episode, Jerrie Kumalah , Analytics Engineer at SeatGeek , joins us to explore the importance of data democratization. We discuss: - What it means to democratize data. - Focusing on the questions and purpose behind data analysis rather than getting caught up in the tools and processes. - The dynamic role of analytics engineers. - Why data visualizations should tell a story and ...
Sep 28, 2023•37 min
Biometrics has many advantages over traditional forms of identity verification. Yet, some people are hesitant to adopt this technology due to a misunderstanding of how it works. On this episode, we’re joined by Mitch Goldenberg , Sales Director of Physical Access at Veridas . We discuss: - The basics of biometrics and how it works. - The advantages and disadvantages of using biometrics for identity verification. - The challenges of implementing biometric solutions. - Privacy and security concern...
Aug 17, 2023•31 min
Deciding between whether to build or buy a software tool is a common dilemma amongst engineering teams. On this episode, Colin Bielin , VP of Engineering at CBS Media Ventures, joins us to provide insight on how to think about this topic. We discuss: - Colin’s background and career evolution. - The types of projects Colin works on at CBS Media Ventures. - Details around building tools versus buying tools for internal teams. - The importance of defining the problem you’re trying to solve with a n...
Jul 17, 2023•32 min
Infusing product design with empathy and efficiency is a surefire way to meet the ongoing needs of your users. On this episode, Erica Kitaev , Senior Director of Product Management at Thomson Reuters , joins us to share her expertise on topics including: - How Erika got into her role, the types of projects she works on and what her day-to-day responsibilities look like as a product manager. - What products Thomson Reuters provides and how they deliver top-notch content to legal professionals and...
Mar 16, 2023•36 min•Season 1Ep. 17
Data science plays an important role for companies looking to improve their products and deliver better experiences to their users. However, data needs to be leveraged properly to produce concrete outcomes. On this episode, Florent Blachot , VP of Data Science and Engineering at Fandom joins us to share his expertise on topics including: - His unique journey into the world of data science. - The scale of Fandom and what it delivers to users. - How he defines data science and why forming an exact...
Feb 16, 2023•46 min•Season 1Ep. 16
For product teams to succeed, they need to have effective internal communication and focus on staying connected to their users. Furthermore, organizations that promote a “product culture” are better positioned to meet the ongoing needs of their user base. In this episode, Abhishek Nagaraju , Director of Product - Discovery and Experiences at Pluto TV , joins us to share his expertise on topics including: - What it means to build a product culture and why it matters. - Why failing fast can be you...
Jan 13, 2023•42 min•Season 1Ep. 15
Customers in today’s age have come to expect a certain level of cross-device connectivity with the products and apps they love. This means bringing an engaging experience to mobile devices, web-based platforms, and connected TV (CTV) is more important than ever. On this episode, Sean Murphy , Director of Product at iHeartMedia , joins us to share his CTV and cross-device connectivity expertise on topics including: - Why designers need to consider user habits when building products for CTV. - The...
Dec 01, 2022•37 min•Season 1Ep. 14
Great mobile and web-based products must start with effective UX. The same holds true for the gaming industry. On this episode, Ben Jones , Creative Director at ZeniMax Online Studios , joins us to share his gaming industry expertise on topics including: - The importance of adaptability within the gaming industry. - Why building an effective game development team starts with trust, transparency and effective communication. - Why artwork and storylines need to be of high quality for games to succ...
Oct 21, 2022•40 min•Season 1Ep. 13
Our educational infrastructure is now at a point where it can effectively implement various new educational technology solutions and reap the benefits of doing so. In this episode, Andrew Lippert, Chief Technology Officer at McGraw Hill, joins us to discuss the opportunities, challenges, and technical details of the educational technology solutions industry. Andrew shares that when utilizing innovative technologies for educational solutions, they need to be leveraged appropriately and truly unlo...
Sep 25, 2022•44 min•Season 1Ep. 12
In this episode of the Product Builders podcast, we sit down with Anthony Carrozzo, Director of UX and Design at Newsday Media Group, to discuss his transition from print to digital design and the challenges he faced. As a whole, Anthony says that digital design has many advantages over print, including more efficiency when updating designs, improved collaboration, and better color matching. However, he notes some challenges that digital designers face, including staying up to date on the latest...
Aug 17, 2022•41 min•Season 1Ep. 11
The most powerful education systems should adapt to the learning needs of each student. Fortunately, educational platform innovations are making personalized education more accessible for students everywhere. In this episode of the Product Builders podcast, Sunil Gunderia, Chief Innovation Officer, Head of Mastery & Adaptive Product at Age of Learning, sits down with us to discuss the importance of personalized education and how technology is increasing equity in education. Sunil describes h...
Jul 07, 2022•36 min•Season 1Ep. 10
The past few years have spotlighted the importance of supporting mental health, both inside and outside the workplace. And as technology evolves, so does our ability to access valuable mental healthcare services. In the new episode of the Product Builders podcast, Joe Forzano, Senior Engineering Manager at Alma, sits down with us to discuss the changing landscape of mental healthcare, how managers can better support the mental health of their teams, and what the future might hold for tech-inspir...
Jun 01, 2022•34 min•Season 1Ep. 9
For products to scale, attract new users, and retain users for the long run, you need to focus on growth product management. In the new episode of the Product Builders podcast, we sit down with Kevin H. Sakamoto, Director of Product Management and Product Operations at Dollar Shave Club, to discuss how he approaches growth product management and how teams can improve their growth product management efforts. Through Kevin’s experience working with Zappos, Target, and now Dollar Shave Club, he’s r...
Apr 08, 2022•28 min•Season 1Ep. 8
Implementing mobile DevOps is a must for development teams looking to improve efficiency and release more stable mobile products. On this episode of the Product Builders podcast, Sean O'Shea, Founder of Majestyk Apps, describes mobile DevOps' importance and shares some valuable tips when getting started with mobile DevOps. According to Sean, using mobile DevOps will help teams better coordinate and automate all the moving parts of the mobile development process. Mobile DevOps reduces silos withi...
Mar 29, 2022•18 min•Season 1Ep. 7
