Powered Services Podcast - podcast cover

Powered Services Podcast

Dan Tomaszewski of Kaseyawww.connectit.com

Hosted by Dan Tomaszewski, The Powered Services Pro podcast is your high-voltage source for all the cutting-edge trends and electrifying information you need to supercharge your MSP. Plug into vital industry strategies and insights while diving into the hottest topics shaping the channel—whether it's tapping into new markets, leveraging advanced tools, or adopting forward-thinking strategies. Tune in to power up your MSP!

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Episodes

Is Your MSP Living Up to Its Potential?

2022 is here, and we’re all hitting the ground running! Before you run too far, are you sure that your MSP is living up to its full potential? If you’re not sure of the answer to that question, listen to this episode of the Powered Services Podcast as hosts Dan Tomaszewski and Will Bishop chat with Dave Goldie of Gradient MSP about how MSPs can make sure they’re not leaving money on the table with their clients.

Jan 07, 202226 min

Have you set your Sales & Marketing Plan for 2022?

Did you prioritize your sales and marketing efforts in 2021? Do you have a plan for 2022? Join hosts Dan Tomaszewski and Will Bishop for a special episode of The Powered Services Podcast to find out what you need to do to have the best 2022.

Dec 29, 202122 min

Will Anyone Be Able to get Cyber Liability Insurance Moving Forward?

The “What’s Going on with Cyber Liability Insurance?” episode of the Powered Services Podcast was such a hit, we had to bring in another expert in the space to discuss what MSPs should expect and prepare for when it comes to cyber liability insurance in 2022! Join hosts Dan Tomaszewski and Will Bishop as they have a real and insightful conversation with Andy Anderson, CEO, and Co-Founder of DataStream Insurance, about the realities of cyber liability insurance right now and how MSPs can move for...

Dec 02, 202135 min

Looking Towards the Future with Sheryl Connelly

It’s no secret that technology has changed the way businesses operate and how people live all over the world—and it’s only going to change our future faster as time goes on. In this episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop invite Sheryl Connelly, Chief Futurist for Ford Motor Company, to the show to have an honest conversation about looking to the future.

Nov 17, 202133 min

Bring The No Barriers Mindset to Your MSP

In this episode of The Powered Services Podcast, you’re going to learn how to supercharge your MSP with the No Barriers Mindset. Hosts Dan and Will invite blind adventurer, American athlete, author, and activist Erik Weihenmayer to share how you can apply the No Barriers Mindset to your MSP and your everyday life so you can reach your goals. Guest: Erik Weihenmayer – Blind Adventurer, American Athlete, Author, and Activist

Nov 11, 202121 min

IoT Landscape Advancing and What it Means for SMBs

In this episode of the Powered Services Podcast, host Will Bishop sits down with Mike Steep to talk about the current and emerging IoT landscape for SMBs and what that means for you as an MSP. Mike Steep brings his wealth of knowledge and experience as an executive director at Stanford Engineering Center for Disruptive Technology and Digital Cities.

Nov 05, 202118 min

Shouldn't Every Month Be Cybersecurity Awareness Month?

In this special episode of The Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop kickoff Cybersecurity Awareness Month with a brainstorm you don’t want to miss! Dan and Will share fun ways you can raise cybersecurity awareness amongst your prospects and even engage your existing clients in the fun to better protect their business and earn your MSP referrals, skyrocket your social media engagement, and stand out in the crowd.

Oct 06, 202125 min

Is Your Sales Process Helping or Hurting Your MSP?

When it comes to running your MSP, no one can understand the technical aspects better than you. But, like most MSPs, you might need a little help on the sales side of the business. To celebrate International Podcast Day, hosts Dan Tomaszewski and Will Bishop invite Frank DeBenedetto and Mike Bloomfield on the show to share their insights and expertise on MSP sales. Special Guests: Frank Debenedetto, Founding Partner of audIT Sales Presentation System and President and Chief Technology Advisor of...

Sep 30, 202139 min

Maximizing the Valuation of Your MSP for M&A

Do you know what your MSP is worth? In this episode of The Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop sit down with Rick Jordan, Founder & CEO of ReachOut Technology, to have an open discussion about how much the average MSP makes, how they can conduct a valuation of their business, how long it takes to break 1 million in MRR, and how you can maximize the valuation of your MSP for M&A.

Sep 23, 202134 min

Connect IT Global is back and better than ever!

In this bonus episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop welcome Tara Newman, Kaseya’s VP of Global Events, to discuss the biggest IT event of 2021 and why you don’t want to miss it. Find out who our big headliners are, what fun events we have planned for you, and listen to the end for an exclusive discount code that’s only for Powered Services listeners!

Sep 15, 202117 min

Insider Threats Are Hiding Where You Least Expect Them

You might think you know how to prevent insider threats from wreaking havoc on your clients, but there’s a few simple tactics you might be overlooking. In this episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop sit down with Gary Peace and deep dive into the world of insider threats. Gary investigates insider threats and internal corruption allegations and implements technical and management systems to counter those issues. This is a discussion you don’t want to miss....

Sep 09, 202134 min

How MSPs are Investing in CMMC and Seeing Growth

Why are some MSPs beginning to build CMMC businesses? Should YOU turn your MSP into a CMMC business? Where would you even start? And we’ll ask the question everyone is wondering—HOW are these CMMC MSPs taking business from other MSPs? Join Dan Tomaszewski and Will Bishop as they host an insightful discussion you don’t want to miss with two CEOs of CMMC businesses—John Hill of TechSage Solutions and Leia Shilobod of InTech Solutions. Guests: John Hill, CEO of TechSage Solutions Leia Shilobod, CEO...

Sep 01, 202143 min

4 Things Your Decline of Service Agreement Needs to Protect Your MSP

Can using a template agreement for a Decline of Service come back to haunt your MSP? Is the email where your client says they don’t want any cybersecurity services enough to protect you in the event your client experiences a breach? What should be in a Decline of Service agreement anyway? In this episode of the Powered Services Podcast, Brad Gross—leading legal authority in the area of cloud computing transactions—answers all of these questions in order to help MSPs legally protect themselves fr...

Aug 25, 202129 min

Whats Going on with Cyber Liability Insurance?

Welcome to the brand-new Powered Services Podcast! Our commitment to you, the MSP, is to have meaningful and insightful conversations that give you all the strategies and advice you need to supercharge your MSP. In this inaugural episode, Dan Tomaszewski hosts a round table discussion with MSPs just like you to ask Kristen Bay of Cysurance the cyber liability questions we’re all wondering, and even a few brilliant ones we hadn’t thought of yet. This episode’s special guests are: Will Bishop, Sr....

Aug 18, 202147 min

Vendor or Partner, With Ray Orsini & Sean Lardo of OIT

In this episode, Dan talks with Ray Orsini & Sean Lardo of OIT about vendors and partners. The group talks about the importance of community, partner development, the importance of transparency and more. Connect with Ray: https://www.linkedin.com/in/rayorsini/ Connect with Sean: https://www.linkedin.com/in/seanlardo/ OIT Website: https://oit.co/...

Jul 28, 202130 min

Clip Episode 5

Dan Tomaszewski interviews a variety of guests on topics ranging from the next 5 years to customer experience. Time Stamps: Mike Brooks: 0:15 - 4:40 Nadir Merchant: 4:52 - 7:50 Colin Knox: 7:52 - 5:15 Fred Voccola: 15:20 - 19:15 Andrew Wallace: 19:20 - 24:00

Jun 30, 202124 min

The Connect Community, With Katie Freedman of Kaseya

In this episode, Dan talks with Katie Freedman of Kaseya about the upcoming Connect Community. The new Connect Community is an online forum designed to bring all Kaseya brands together and give customers an outlet for support, best practices and building relationships with key Kaseya stakeholders, as well as other MSPs & IT Pros from around the globe. Connect with Katie: Linkedin: https://www.linkedin.com/in/katiefreedman/

Jun 23, 202111 min

Customer Experience, With Andrew Wallace of SmileBack

In this episode, Dan talks with Andrew Wallace of SmileBack about customer experience. The two talk about the importance of customer experience, operational efficiency, how to make both positive and negative feedback work for you, and more. Connect with Andrew here: LinkedIn: https://www.linkedin.com/in/andrewstirlingwallace/ Website: https://smileback.com/

Jun 16, 202123 min

The Next 5 Years, With Fred Voccola of Kaseya

In this special episode, Dan talks with the CEO of Kaseya - Fred Voccola. The two experts speak candidly about the future of the MSP industry over the course of this 30-minute interview. We are thrilled to bring you this discussion on upcoming challenges, services MSPs will need to provide, and M&A. Connect with Fred: https://www.linkedin.com/in/fred-voccola-a79984

Jun 09, 202129 min

Data Backed Decisions, With Colin Knox of Gradient MSP

In this episode, Dan talks with Colin Knox of Gradient MSP about Data-Backed Decisions. The two explore what dirty data is, the kinds of dirty data in your PSA, and the importance of making data-driven decisions. Connect with Colin here: LinkedIn: https://www.linkedin.com/in/realityknox/ Website: https://www.meetgradient.com/

Jun 02, 202127 min

IT Glue 2021 Global MSP Benchmark Report , With Nadir Merchant of IT Glue

In this episode, Dan talks with IT Glue CTO Nadir Merchant about the IT Glue 2021 Global MSP Benchmark Report. The two explore the outlook for the MSP industry in 2021, the biggest opportunities for MSPs in the upcoming year - and more. Download the report here: https://www.itglue.com/resource/global-benchmark-2021/ And connect with Nadir here: LinkedIn: https://www.linkedin.com/in/merch/ Website: https://www.itglue.com/

May 26, 202123 min

The Power of Understanding and The Sales Process, With Mike Brooks of audIT

In this episode, Dan talks with Mike Brooks of audIT about sales. The two talk about the importance of understanding the knowledge level of who you are selling to, prospecting tips, and more. Connect with Mike: LinkedIn: https://www.linkedin.com/in/mikesbrooks/ Website: https://www.auditforit.com/

May 19, 202129 min

Clip Episode 4 - Ultimatum

Dan Tomaszewski interviews a variety of guests on topics ranging from Digital Marketing to MSP branding. Time Stamps: Michael Pugh 0:16 - 8:35 Dave Sobel 8:37 - 11:45 Ben Saunders 11:50 - 16:48 Nigel Moore 16:50 - 22:53 Lisa Shorr 22:55 - 29:36

May 12, 202130 min

Clip Episode 3 - The Next Generation

Dan Tomaszewski interviews a variety of guests on topics ranging from Linkedin Marketing to assessing if a client is right for you. Plus, Dana Liedholm interviews a panel of women in cybersecurity in a special episode. Time Stamps: Paul Green 0:15 - 3:05 Joe Harford 3:08 - 8:03 Joe Noonan & Naj Raza 8:06 - 11:54 Andrew Moon 11:57 - 17:58 Crystal McFerran & Andra Hedden 18:00 - 22:16

May 05, 202122 min

The New Way to Be Acquired Through Equity Partnership, With Dan Ruhl & Mitch Morgan

In this episode, Dan talks with Dan Ruhl, Partner at Oval Partners & Mitch Morgan, CEO of New Charter Technologies about a new way to be acquired. The group talks about the partnership, investment for MSPs, marketing, recruitment, and more. Connect with Dan: LinkedIn: https://www.linkedin.com/in/dan-ruhl-661460b/ Website: https://www.ovalpartners.com/ Connect with Mitch: Linkedin: https://www.linkedin.com/in/mitch-morgan-6ab9611/ Website: https://newchartertech.com/...

Apr 28, 202131 min

GlueX, With Tara Newman & Jana Lattin - Organizers of the Event

Dan Talks with Tara Newman & Jana Lattin, who organized the upcoming GlueX event. The group talks about the event experience, speakers that will be presenting, and some sneak peeks you don't want to miss. Sign up for GlueX: https://www.gluex.co/ (Make sure to use the code mentioned for a discount!) Connect with Tara: LinkedIn: https://www.linkedin.com/in/tararnewman/ Connect With Jana: https://www.linkedin.com/in/janalattin/ https://twitter.com/janalattin...

Apr 26, 202123 min

MSPs & Branding, With Lisa Shorr - Image & Brand Expert

Dan Tomaszewski has a conversation with Lisa Shorr, Image and Brand Expert - an upcoming speaker at GlueX. Dan and Lisa discuss what perception means to your MSP, the importance of networking, and how much a dress code can impact your business. Connect with Lisa: Website: http://www.securefuturetech.com/ Website: http://www.shorrsuccess.com/ Linkedin: https://www.linkedin.com/in/lisashorr/ Twitter: @Lisa_Shorr Sign up for GlueX: https://www.gluex.co/...

Apr 21, 202125 min

Navigating Harsh Environments, With Ben Saunders - Polar Explorer

This week Dan Tomaszewski has a conversation with Ben Saunders - Polar Explorer and speaker at GlueX on May 4th. Dan and Ben talk about how to stay motivated, how to distribute your energy to achieve and maintain success, and how to get out of your own head. This episode is an adventure - so make sure to listen! Connect with Ben: Website: https://bensaunders.com/ Twitter: @polarben Linkedin: https://www.linkedin.com/in/ben-saunders-polar/ ________ Sign up for GlueX: https://www.gluex.co/...

Apr 07, 202127 min

The Great Debate on E-Commerce MSP Services, With Dave Sobel of MSP Radio

Dan is back with a BONUS episode featuring Dave Sobel of MSP Radio. Dave released a controversial podcast where he advocated for an E-Commerce approach to managed services - and received a lot of objections. In this BONUS episode, Dan brings the objections right to Dave and debates the merits of an E-Commerce model for the entire channel to hear. Original MSP Radio Podcast: https://www.youtube.com/watch?v=sQJcAmfMdXw Connect with Dave: https://www.linkedin.com/in/davesobel/ https://www.youtube.c...

Apr 02, 202137 min
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