Customer Experience, With Andrew Wallace of SmileBack
Jun 16, 2021•23 min
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Episode description
In this episode, Dan talks with Andrew Wallace of SmileBack about customer experience.
The two talk about the importance of customer experience, operational efficiency, how to make both positive and negative feedback work for you, and more.
Connect with Andrew here:
LinkedIn: https://www.linkedin.com/in/andrewstirlingwallace/
Website: https://smileback.com/
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