How many times have you said to yourself: “there just aren’t enough hours in the day.” Or, wondered as 5pm rolls up, “where has the time gone?!” Turning our focus inward to ourselves, allows us to take greater responsibility for our group by first taking more responsibility for our own actions. It’s easy to blame others for missteps and inconveniences, but they are the ones that you chose to work with, trained and allowed their actions to exist. If you place more time on being a better boss and ...
Mar 13, 2019•39 min
If you want to be a successful startup, we always recommend starting with an office manager. Front desk is a huge gateway to your practice and the office manager should run that show (consider the front desk and office manager the gate keepers) and be the core of your front desk management system. This week in our podcast, Brian discusses the benefits of this for your startup, but also how to create a culture of US for your practice, and how the front desk contributes to that. Grab one of our to...
Mar 06, 2019•44 min
Whether you have multiple offices or just one, it’s important to recognize that every successful small business grows through three distinct phases of business development. Most private practice owners are unaware of these phases and what is required to efficiently progress smoothly through each phase for successful business growth and development. It is quite common for unknowing owners to find themselves falling further behind and becoming more and more frustrated with the way things are going...
Feb 27, 2019•44 min
Did you know that there are four types of private practice owners? Each type of owner has their own characteristics. Once you identify which type of owner you are, then you can identify your strengths and weaknesses in order to optimize your abilities. All too often, physical therapy private practice owners struggle to succeed in private practice not because of external influences, but because of internal. In this podcast you will learn how to project your efforts toward pro-survival actions tha...
Feb 20, 2019•51 min
Are you living the life that you’ve always envisioned for yourself? This week we’re interviewing Quinn Worden of PT United. Quinn shares how his father (a physical therapy private practice owner) influenced him starting PT United and helping the world of physical therapy. As he grew to understand the private practice world, he wanted to collaborate with owners to improve their business performance. Some of the benefits PT United offers to the private practice world are sourcing supplies – from t...
Feb 13, 2019•48 min
For 10 years Brian ran a staffing company in the state of Maryland. He staffed Physical, Occupational, and Speech therapists throughout the entire state. By the end of his 10 years, he averaged approximately 5 to 7 interviews a week – his most popular phrase being “the business with the most players wins.” At that time, only two out of every five interview were worth the interview and one was worth the hire. Fast forward to today, and there are new challenges in the workforce: unrealistic expect...
Feb 06, 2019•43 min
When inquiring about the topic of statistics in private practice, one might get a wide variety of responses depending on who you’re asking. However, if you are the owner of the practice with any executive training, I believe the responses you get will consistently be positive. This week, Brian shares what some of the key metrics and statistics are, and even more importantly how you get your staff on-board. Running a physical therapy private practice is a team effort, one that will be more succes...
Jan 30, 2019•32 min
Now, more than ever, it is vital that you bet on you and not let your future be in the hands of others. Recently, I have met with several physical therapists set to discuss their future plans of opening up a private practice. However, their lack of knowledge in this area, was causing every single one of them worry and indecision. Between their own indecision, and counter-intentions from friends and family members, the chance of them not launching was high. The fear of failure is a powerful force...
Jan 23, 2019•45 min
Although none of us have a crystal ball, if you are paying any attention at all to the landscape of physical therapy, it’s easy to see that our treatment set up is evolving. Take a look at how family/general practitioners are set-up. You have a medical doctor, a certified nurse practitioner or a physician’s assistant, followed up by a medical assistant. All of whom can provide reimbursable care to their patients based on the morbidity level of the patient and the educational degree of the profes...
Jan 16, 2019•34 min
Recently we shared the top hiring and recruiting strategies . This week in our podcast, we’re elaborating on those strategies. Brian’s experience running a large staffing company in Maryland that placed Physical, Occupational, and Speech Therapists led him to these tried and true best practices when it comes to hiring new staff. So many practices start the recruiting and hiring process off on the wrong foot and it spirals from there. Give this week’s podcast a listen for more best practices on h...
Jan 10, 2019•48 min
Whether you're treating your patients or your staff, you have to start with your organizational set up. This ensures that your practice functions effectively. Download our great starter tool for revamping your company structure: The Structure Worksheet
Jan 03, 2019•41 min
It’s time we look around and research innovative strategies to move our practice out of 1995. After years of upgrading the way in which PT owners run their practices and managing their staff we have to balance that with innovative practice techniques that not only get the results we want but also build our brand of bringing the best patient care possible to our to the community. Are you ready for growth? Request your free private practice expansion evaluation...
Dec 26, 2018•1 hr
One of the biggest struggles some physical therapy owners have is the inability to motivate their staff. This week, on the heels of some practice evaluations, we’re chatting about the reasons for this. Being a business/practice owner is not the same as being an employee no matter what position they hold in your company. They are still going to think differently and lean differently, they will in fact be leaning to one side, the side that is self-preservation. One of the most common encounters I...
Dec 20, 2018•41 min
Let’s face it for many of us the financial area of our practice is not often our strong suit. This is why I say billing and bookkeeping services should be outsourced into the hands of those who are experts in the field of bookkeeping and billing. Take away from this episode some tips on what to look for when seeking that bookkeeping support. Take our Billing Stress Test to check the pulse of your PT private practice...
Dec 12, 2018•30 min
In this week’s episode of Secrets of the Top 10%, Brian talks best practices for the best practice. In order to be the best, you need to know what the best practices are. All professional athletes have their own private coaches and trainers working with them nonstop to always improve their abilities. This week we’re answering questions from startup owners about management best practices and sharing a few success stories from our clients. Check out our NEW Packages & Pricing in MEG Academy! A...
Dec 06, 2018•43 min
This week we’re talking about social media and internal marketing best practices. After PPS, one of the hot topics was marketing and how to get new patients without going out knocking on doors. I brought in our marketing director, Heidi Schmidt, to talk social media and internal marketing best practices. Here's your guide to acquire, retain and manage patients effectively - Marketing Strategies Toolkit...
Nov 27, 2018•43 min
Most PT owners will discover that throwing more time and effort at their problems is not the most effective way to reach a resolution. It’s in the sequence of steps that actually need to be taken based one’s knowledge and experiences based off their past results that will provide the greatest resolution. Check out our NEW Packages & Pricing in MEG Academy! Are you ready for growth? Request your free private practice expansion evaluation...
Nov 20, 2018•39 min
Knowing what it takes to properly communicate your message with your staff will allow for you to be better understood and gain more group agreement. It’s usually an out reality point on behalf of the therapists that makes these conversations seem like they are so difficult and then when you add to it the fact that the approach may be off and or the message you want to get across is not the one they are hearing things can get difficult. I will cover the most effective ways to cross the most commo...
Nov 14, 2018•43 min
Knowing what it takes to protect your practice and yourself and liability is serious business today. So many PT owners are unaware of the risks they are taking by not having a practice assessment by a cybersecurity expert. Even after that we need to have an on-going plan to remain compliant with the HIPAA regulations and Cybersecurity laws. The penalties and risks of a breach are very real for all of us and we need to get the right advice to not only learn how and what needs to be done, but to a...
Nov 06, 2018•42 min
Success by one definition is “The accomplishment of an aim or purpose.” The secret to success is GIVING. I believe All successful people focus more on what they're giving than what they are getting. In reality what you find is that givers attract more abundance than takers. How does this apply to us in private practice? I believe it applies more to us than many other professions because we are a people focused profession that has to engage with others in a meaningful way over weeks of interactio...
Oct 31, 2018•54 min
One of the frustrations of being a practice owner today is finding the right way to clear up the confusions surrounding proper charging and coding for our therapists. It starts with college instructors at our PT schools across America misrepresenting how to properly charge and code without the drama and fear. With a good education, you can build a team approach for the successful abundance of care being delivered every session. Take our Billing Stress Test to check the pulse of your PT private p...
Oct 24, 2018•41 min
If your practice is not where you like it to be and if you are not living the life you had in mind for yourself as a practice owner, I want you to know there is something you can do about it. If you are currently working for someone else and know in your gut and heart that you can do more and be more fulfilled running your own practice but have yet to take action you must know there is a reason why that is. Both are versions of the same thing and the good news is they are totally under you contr...
Oct 17, 2018•45 min
One of the frustrations of being a practice owner is riding the ups and downs of the weekly New patients coming into your office. I used to be the effect of the weekly new patient number in terms of how it affected my mood and my enthusiasm for my practice. When the new patient numbers were high I always had some pep in my step and became much more creative as an owner toward expanding my practice. The new patient statistic became a bellwether to my own personal happiness and professional confid...
Oct 10, 2018•34 min
One of the greatest frustrations of being a practice owner is working with staff who lack accountability. Meaning, they failed to do what they know is expected of them or they fail to follow through with what they say they are going to do. In both of these instances, the employee clearly knows and fully understands that it is their responsibility to complete a particular task, and yet chooses to not complete it. Why is this? Why is it that some people rise to the occasion and hit their targets w...
Oct 03, 2018•37 min
Whether you're wanting to start your own private practice or you're looking to open your second office there is some vitally important information I would like to share with you. Both of these are situations that would be new experiences for you. Both of which you will have a substantial investment of time and money in. Having a coach/mentor to guide you through the process and protect you from the land-mines that lay out there just waiting to waste your time and deplete your bank account gives ...
Sep 26, 2018•40 min
Listening to what other owners have been wrestling with around the country brings to light our common struggles. As a private practice owner we are never alone in terms of the challenges we face and the problems and solutions we must learn to implement. Therefore, we have a greater chance for success by learning from those who have march through this jungle of practice management before us. In this podcast, I will identify five of the leading successful actions owners before you have taken throu...
Sep 19, 2018•40 min
Maybe it was idea of being your own boss or the idea of practicing the way you wanted that sparked your interest in going into private practice. Most likely what quickly followed was the desire to be better off financially or have more free time to spend with your family. Whatever it was that empowered you to take the leap into private practice chances are you were not fully prepared for the challenges that awaited you. Let me share with you how you can overcome the number one challenge that all...
Sep 11, 2018•37 min
It has long been a mystery among PT owners as to how and where to get new patients. I have claimed for many moons that I can get more new patients as easy as turning a faucet on or off. All it takes is that PR personality and knowing that this is a marathon, not a sprint. You and your staff must be dedicated to putting in the work necessary to get the number of new patients you want. Are you ready for growth? Request your free private practice expansion evaluation...
Sep 05, 2018•42 min
There are now valid reasons to consider changing your business model in order to react to the present-day market and future of PT private practice in your geographical area. There are no Blockbusters stores around anymore and that’s because they ignored what was happening when it was happening and fell behind the industry and as a result went out of business. Don’t fall behind in your area and wait to make a change until it’s too late and you are suffering financially. You need to be true to you...
Aug 28, 2018•53 min
Depending on what state you're practicing in, you could face some real challenges when trying to get the insurance contracts you need and want in order to service the people in your community. Whether we like it or not, the overwhelming majority of our patients are paying a handsome sum for their insurance coverage. This means the overwhelming majority of the people within your community will continue to seek providers who are in-network with their insurance carriers. The more you know about how...
Aug 22, 2018•45 min