Pet Boss® Podcast with Candace - podcast cover

Pet Boss® Podcast with Candace

Candace D'Agnolo of Pet Boss Nation®petboss.com
This is a podcast for the local pet business owner. Get foundational business tips mixed with the latest secrets of what’s working now, especially in this challenging world. Hear honest conversations from industry peers working the streets of Main Street, where dog business is BIG business. So, if you’re a pet supply store, grooming salon, dog daycare, boarding facility, pet sitter or dog trainer - we welcome you! What really sets this show apart from others in this space is that your show host, Candace D’Agnolo, the CEO & Founder of Pet Boss Nation® - has started, scaled and sold successful pet businesses in almost every niche of the pet industry. Not only that, but her business had multiple locations, a team of 30 people, and annual revenue hitting multiple 7 figures. What this means for you is that you’ll get a holistic approach from someone who’s been on your biz journey from start to finish. Intrigued? Press play.

Episodes

102: 3 Special People Who Have Impacted Candace’s Entrepreneurial Journey

Who is it for you? That ONE person (or more!) in your life who you turn to for support, inspiration, and encouragement in your business? Who you couldn’t have started your business without? Whether that means they helped you financially, they offered you advice, or they simply believed in you. Maybe you’ve heard Candace mention the entrepreneurial spirit that runs in her family before, but today, she’s showing you exactly where she acquired her business owner knack and drive. In this episode, yo...

Nov 05, 202332 minSeason 2Ep. 102

101: 3 Eerie Pet Business Tales: Celebrity-Spin Client Death, FBI Scams, & Employee Uh-Ohs

This episode includes not one, but THREE spooky pet business stories to wrap up October with a ghoulish FRIGHT. 👻 Don’t run and hide, though… these stories are meant to empower you more than anything else! The reality is that scary things can happen when you’re a pet business owner, and our guest, Leann Southall, founder and creative director of Dog and Cat Cards, can attest that the most important thing is– Growth, learning, and becoming more prepared. In this episode you’ll hear: 🎃 Leann’s t...

Oct 29, 202343 minSeason 2Ep. 101

100: A Pet Business Bash For 100 Episodes: Top Lessons From The Most Loved Moments

Join me in a virtual dance party celebration in this episode because… we did it! 🎉WE REACHED 100 EPISODES! 🎉 100 times that I sat down and poured my heart into recording an episode for you (which didn’t always come easy for me!) 100 times that my team took that episode and ran with it– edits, feedback, copy, getting it into the world. 100 times that you listened, downloaded, shared with a friend, and maybe heard exactly what you needed to in that moment (I hope!) When I started this podcast, I...

Oct 22, 202336 minSeason 2Ep. 100

099: Spooky Stories of a Pet Business Owner Part 2: When Pet Business Dreams Go Up in Flames

Ready for part TWO of Pet Boss Club member Tracey’s nightmare-ish story? In this riveting wrap-up of this October spooky story, you’ll find out who the alleged arsonist is… Yes, ARSONIST. But you’ll also learn so much more about what it takes to never give up on your pet business dreams, even when the cards are stacked against you. In part two of the story, Tracey shares: ✨ What she learned throughout the insurance claims process, and some takeaways you should consider regarding your own busines...

Oct 15, 202340 minSeason 2Ep. 99

098: Spooky Stories of a Pet Business Owner Part 1: When Pet Business Dreams Go Up in Flames

From building a pet business dream– to watching it go up in flames… literally. This episode dives into the riveting, heartbreaking, and wildly inspiring story of Pet Boss Club member, Tracey, owner of PAWS UP Pet Supplies in Waukon, Iowa. We wanted to bring you some spooky-centric stories in the spirit of October, and this one definitely qualifies. But what is most important in any spooky business owner story we tell is the lessons learned along the way, and finding resilience when it matters mo...

Oct 08, 202328 minSeason 2Ep. 98

097: Building a Brand with a Pet Industry Boss: An Interview with Basel Nassar

Get ready for a whirlwind of branding and retailer-brand relationship-building knowledge (plus hearing the word “Boss” a whole lot!) In this episode, Candace interviews Basel Nassar, a serial entrepreneur whose passion for pets and innovation led him to establish Boss Nation Brands. Basel has been a friend and supporter of Pet Boss Nation since… well, forever. You may have even stopped by the Boss Nation Brands booth at various tradeshows for a Pet Boss Nation meetup! Today, we wanted to highlig...

Oct 01, 202334 minSeason 2Ep. 97

096: The Balancing Act of Pet Business Ownership & Life: An Interview with Tara Valliere

If juggling your personal and business life feels overwhelming, you are definitely not alone! Working long hours, sacrificing time with loved ones for the sake of your business, missing out on personal milestones… It’s a tough act to balance, and you’re doing a great job. But today’s interview with a true Pet Boss and Mom Boss, Tara Valliere of Newfound Pet Center, will help you clarify what’s important and what boundaries you absolutely need to set. Tara transitioned from working in the corpora...

Sep 24, 202332 minSeason 2Ep. 96

095: Self Care Isn’t Selfish: Tips for Avoiding Burnout As A Pet Business Owner

September is Self Care Awareness Month, and we’ve been talking about it– in our emails, on our social accounts, in conversations with one another. And honestly, the topic is resonating. Why? Because self care is SO important for you as a business owner, but the term itself is so broad and it looks different for everyone, which makes navigating it tricky. We’re all in different stages of our lives, have different resources, and enjoy different things– so how can we determine the magic self care c...

Sep 17, 202333 minSeason 2Ep. 95

094: Ketchup, blood, or dog poop?: 6 Customer Experience Lessons Learned from a Vegas Hotel Nightmare

There are business lessons ALL around us in our day-to-day lives. Think about it– as a consumer, there are times you’ve been WOWed when a business goes above and beyond, and there are other times… when you’re just flat-out disappointed. And no matter what, there’s always a lesson you learn and can apply in your own pet business. As a follow-up to our quick SuperZoo 2023 recap, we’re bringing you the infamous hotel story from our founder, Candace D’Agnolo. In this episode, you’ll hear: 🐕 Whether...

Sep 10, 202334 minSeason 2Ep. 94

093: SuperZoo 2023: New Themes, Lessons, & Opportunities for Your Pet Business

Get ready to feel the electrifying BUZZ of SuperZoo 2023 in Viva Las Vegas! This year’s SuperZoo was a different experience for our CEO and founder, Candace, in a few ways! She got to see the culmination of her marketing efforts come to life– she was a recognized face at this event, and the people who stopped her to chat and take a photo were SO inspiring and really reinforced Pet Boss Nation’s mission. But this year… she was also a Pet Boss MOM! And she brought Pet Boss Baby, Carmine, along for...

Sep 03, 202339 minSeason 2Ep. 93

092: Highlights from Pet Business Bootcamp: Surprise, Delight, and Create Raving Fans

In July, the Pet Boss Nation® team wrapped up a wildly successful training week known as Pet Business Bootcamp– where we brought together over 700 participants in the pet industry to do a deep dive into marketing their businesses! If you want access to ALL of the replays from that week, you’d have to join us in the Pet Boss Club® (and you might just get the chance… if you listen throughout the month of August!) For now, we wanted to bring you a highlight reel– which was really tough to narrow do...

Aug 27, 202318 minSeason 2Ep. 92

091: Highlights from Pet Business Bootcamp: Seal the Deal with 6 Irresistible Offers

In July, the Pet Boss Nation® team wrapped up a wildly successful training week known as Pet Business Bootcamp– where we brought together over 700 participants in the pet industry to do a deep dive into marketing their businesses! If you want access to ALL of the replays from that week, you’d have to join us in the Pet Boss Club® (and you might just get the chance… if you listen throughout the month of August!) For now, we wanted to bring you a highlight reel– which was really tough to narrow do...

Aug 20, 202316 minSeason 1Ep. 91

090: Highlights from Pet Business Bootcamp: 15 Lead Magnet Gems Revealed

In July, the Pet Boss Nation® team wrapped up a wildly successful training week known as Pet Business Bootcamp– where we brought together over 700 participants in the pet industry to do a deep dive into marketing their businesses! If you want access to ALL of the replays from that week, you’d have to join us in the Pet Boss Club® (and you might just get the chance… if you listen throughout the month of August!) For now, we wanted to bring you a highlight reel– which was really tough to narrow do...

Aug 13, 202323 minSeason 2Ep. 90

089: Highlights from Pet Business Bootcamp: Marketing Magic from Gen Z to Boomers

The Pet Boss Nation® team just wrapped up a wildly successful training week known as Pet Business Bootcamp– where we brought together over 700 participants in the pet industry to do a deep dive into marketing their businesses! If you want access to ALL of the replays from that week, you’d have to join us in the Pet Boss Club® (and you might just get the chance… if you listen throughout the month of August, starting with this episode!) For now, we wanted to bring you a highlight reel– which was r...

Aug 06, 202324 minSeason 2Ep. 89

088: The 3 Powerful Pillars You Need to Reach Your Pet Business Bliss

What does achieving Pet Business Bliss look like for you? More time? More money? More freedom? More traveling? Whatever it looks like, you deserve it, but it’s going to take a lot of hard work to get there, of course. Owning a pet business is no joke, after all. But what if you knew where to focus your time and attention? What if you could pinpoint all the moving parts of what makes up a successful business and list out tangible steps to conquer each of those parts? You can– using the Pet Boss S...

Jul 30, 202330 minSeason 2Ep. 88

087: 3 Success Mindset Must-Haves For Pet Business Owners

Running a business is doable… but it is NOT easy. And unlike many more traditional jobs, you can’t just “leave work at work.” It follows you home, it intersects with your personal life, and some days, you might even go as far as to question why you chose it. That is normal! Running your business is probably harder than you ever imagined it could be, but that’s why it is so important to have the right support. Even on your hardest days, I want you to remember– this isn’t Mission Impossible. Busin...

Jul 23, 202319 minSeason 2Ep. 87

086: Ask Candace: Clear Messaging, Exiting Your Business, and Snake Avoidance

If you could ask Candace one question relating to your business right now and get feedback… what would you ask? Well on top of the MANY free resources we offer pet pros at Pet Boss Nation®, like this podcast and our highly recommended blog, we also offer a way for you to submit questions to Candace and have a chance at hearing them answered! This episode is deep diving into some anticipated answers that came in from two petpreneurs who wanted Candace’s advice and asked a question at AskPetBoss.c...

Jul 16, 202333 minSeason 2Ep. 86

085: Is Your Pet Business Ready For a Business Coach? Here’s How to Know and How to Choose

Business owners make mistakes– and Candace made them once too. Making those mistakes and turning them around to become WINS is what led her to become a business coach in the first place. It wasn’t until she invested in her own professional development and hired business coaches that she was able to turn her businesses around and eventually name her price in selling them. So… What is a business coach? Do you need one? In this episode, Candace talks about: 🐾 Her road to business coaching and why ...

Jul 09, 202327 minSeason 2Ep. 85

084: 6 Ways to Increase the Lifetime Value of Your Customer and Nail Your Retention Strategy

Where are your loyal, raving fans, Pet Boss? If you’re thinking… “I don’t know if I have any of those…” Then you might have a retention problem. This is the final episode of a four-part series where I teach you how to find more potential customers, get them to buy, and then… keep them coming back again and again! And THAT is how you grow your business, make more money, and keep your marketing funnel running smoothly. In this episode, you’ll learn how to take a paying customer and get them to com...

Jul 02, 202326 minSeason 2Ep. 84

083: Your Customers Are Looking– Now Get Them BUYING! 3 Ways to Boost Your Conversion and Drive More Sales

You’re leaving money on the table, Pet Boss. 💸 So, where is the snag in your sales process? Or… do you even have an official sales process? A recent Pet Boss Nation® survey showed us that one of the biggest struggles of small business owners in the pet industry is finding more customers. But once you find the customers, you have to make sure they buy from you too! In the last two episodes, we talked about how you’re going to put your business on center stage through your marketing. In this epis...

Jun 25, 202329 minSeason 2Ep. 83

082: Your Customers Aren’t Hiding– You Are! 3 Rules to Follow To Increase Your Traffic

If you build it… the customers will come when you FIND them. Wouldn’t it be nice if finding customers to buy from your business was just an “if you build it, they will come” scenario? It’s not the case, and you’re not alone if you’re in need of more people buying from you to reach the business goals you have in mind! The more eyes you have on your business, whether in person, online, or elsewhere, the more traffic you create…. And then the more customers you bring in and turn into raving loyal f...

Jun 18, 202340 minSeason 2Ep. 82

081: Find and Keep More Customers by Conquering These 5 Marketing Monsters

Are you battling the same problem many pet business owners are facing– how to find more customers? A recent Pet Boss Nation® survey showed us that this is still one of the top problems that pet business owners are facing, and while you might think you can just spend more on marketing to fix this issue, you’ll quickly realize– Marketing is SO vast. Where should you spend your hard-earned money? And how much of it should you spend? More customers = more money in your pocket, business growth, and p...

Jun 11, 202329 minSeason 2Ep. 81

080: Baby Steps to Business Success: Candace's Maternity Leave Experience

Candace is BACK from maternity leave! 🥳 And she has a lot to catch you up on after being off for 110 days. YES, Candace was able to step away and focus on being a new mama for 110 days! But the ability to have time off from Pet Boss Nation® did not necessarily come easily. There was lots of prep work involved, and a WHOLE lot of trust in her team, who she had to set up for success. So if you’ve been on the edge of your seat to hear how things went, this is the episode for you, and you can learn...

Jun 04, 202346 minSeason 2Ep. 80

079: Candace’s $300K Investment: How Will Committing to Professional Development Change Your Life & Business?

If you read the title of this episode and thought– “I could NEVER imagine spending $300K on business coaching!” Then this episode is definitely for you! Investing in yourself is single-handedly one of the best things that you can do for your own peace of mind, your future, and your pet business. While $300K might sound like a lot, you also need to consider the timeframe and the RESULTS Candace saw. And she’s giving you the exact details behind that big (kinda scary) number in this episode! Here’...

May 28, 202333 minSeason 2Ep. 79

078: The Recipe for Pet Bakery Success from an All Star Petpreneur

If you’ve ever thought about starting (or adding) a pet bakery, then you’ll 100% want to sit, stay, and take notes during this episode! Candace sat down to chat with a friend, one-on-one client, Pet Boss Club® member, and Pet Boss All-Star, Jennifer Thomas, owner of Lucky Dog Pet Grocery and Bakery. And by “sat down to chat” we really mean– together they unlocked a smorgasbord of pet bakery knowledge that is so specific it’ll kick your pet bakery ideas into HIGH gear and get you to take action! ...

May 21, 202339 minSeason 2Ep. 78

077: How to Partner with Rescues, Gain New Customers, and Support Your Local Community

Have you ever partnered with local animal rescues in your business? If it didn’t go as planned– this episode is a MUST listen. And even if it did, there’s something for you too! Today’s guest is Alison Schwartz, the owner of All Pets Considered in Greensboro, North Carolina. Want to know why Alison is our go-to person on this topic? Because on top of running a successful multi-location pet supply store, she also runs an equally as successful rescue called Doxie by Proxy. In this episode, you’ll ...

May 14, 202344 minSeason 2Ep. 77

076: 3 Solutions to the Challenges of Today’s Employees: Tips from a Clinical Psychologist

Our guest in this episode, Alysa Slay, is not only a long-time Pet Boss Club® member and all-around awesome human, but she’s also the mastermind behind Camp Dogwood– an overnight camp for dogs and their humans (craving s’mores now?! So are we.) But her expertise gets better– she also has her doctorate in Clinical Psychology. Yup, she’s a bona fide brainiac pet business owner! We had to bring her onto the Boss Your Business podcast to share some of her genius strategies for understanding the peop...

May 07, 202340 minSeason 2Ep. 76

075: The 3 Secrets to Success Revealed by a Pet Sitting & Dog Training All Star

Jen Havens of Two Dogs Pet Services & The Real Life Dog is a Pet Boss All Star for a GOOD reason… She has started TWO pet industry businesses over the years–one pet sitting business that has served over 30 different species and one in-person and virtual dog training business. Along the way, she’s picked up more than just hedgehog poop (yup, hedgehogs are on her resume though!) She’s gained the wisdom to build a stronger-than-Kong toys company culture AND has learned how to really dig into co...

Apr 30, 202339 minSeason 2Ep. 75

074: Behind the Scenes: Meet the Pet Passionate Team at Pet Boss Nation

You know Candace D’Agnolo, the CEO and founder of Pet Boss Nation® (and the host of this podcast!) But how about you meet the team behind the scenes helping her to deliver the best and most supportive pet industry community out there?! This episode is a TEAM TAKEOVER! In this episode, you’ll meet: 🐾 Jolanta, our operations manager and queen of organization & on-task execution. 🐾 Maddie– our creative director who is also a fellow pet business owner and MASTER of social media presence for pe...

Apr 23, 202327 minSeason 2Ep. 74

073: Think Like a Pet Intuitive & Discover What Your Customers Want with Liz Murdoch

Do you trust your intuition as a pet business owner? You will trust it even more once you master active listening as a skill! Liz Murdoch is an animal communicator who has the conversations with pets that most people would love to have. She receives messages that give pet parents valuable information about their pets’ wants… But she also teaches teams and pet business owners how to actively listen and gather information about their customers. In this episode, you’ll learn: 🐾 Exactly what an ani...

Apr 16, 202336 minSeason 2Ep. 73
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