092: Highlights from Pet Business Bootcamp: Surprise, Delight, and Create Raving Fans

In July, the Pet Boss Nation® team wrapped up a wildly successful training week known as Pet Business Bootcamp– where we  brought together over 700 participants in the pet industry to do a deep dive into marketing their businesses!  If you want access to ALL of the replays from that week, you’d have to join us in the Pet Boss Club® (and you might just get the chance… if you listen throughout the month of August!) For now, we wanted to bring you a highlight reel– which was really tough to narrow down because we covered SO much amazing information throughout the week!  This fourth and FINAL highlight is all about creating a WOW-factor experience that keeps your customers coming back again and again! You’ll learn: ✨ Part of our Rapid Retention Roadmap, a critical piece in your customer retention plan. ✨ TWELVE (yes, twelve) different ways you can surprise and delight your customers to make their experience with you memorable.  ✨ Why retention is so important, and what will always keep you top of mind to your customers (and help with word of mouth!) ✨ And so much more!!  Think about it– the businesses that offer you a great experience and surprise you with something *extra special* are the ones you’ll always go back to, right?! How are you recreating that for your customers?  If you haven’t thought about it quite yet, then this is an episode you’ll want to take notes during! Many, if not all, of these ideas will apply to your business in some way! And don’t forget about our podcast listener EXCLUSIVE offer happening this month! This is the LAST episode you’ll hear about it. There’s no better time than NOW!  View Transcript Show Notes Join Us Online Find us on Facebook Join our Free Pet Industry Facebook Group Follow us on Instagram Read our Blog