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Payments Innovation

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The Payments Innovation Podcast: FinTech | Innovation | eCommerce is dedicated to helping business leaders navigate today’s global digital economy. Whether you’re looking to stay informed on the latest in payments technology, listen to experts on the future of eCommerce or simply learn about cutting edge FinTech companies, this podcast is for you. Each episode features an interview with a globally-minded business and tech expert, discussing topics like: global payments, money transfer services, financial innovation and FinTech, eCommerce, APIs, business transformation and more.

Hosted on Acast. See acast.com/privacy for more information.

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Episodes

How to Successfully Enter a Foreign Marketplace w/ Marcus Shin

There’s no getting around it. It’s tough to enter a foreign market. From the application process to the fees to the language barriers; it can be a balancing act. We had the opportunity to chat with someone who knows this journey all too well. Marcus Shin from WireBarley answered all of our questions regarding entering a foreign marketplace with an M2M business model. In this episode, w Hosted on Acast. See acast.com/privacy for more information....

Jul 30, 201920 min

Innovation in Post-Authorization w/ Rick Lynch

Rick Lynch is the senior vice president for business development at Verifi . He got into the payments industry in 1999, and has been innovating in the space ever since. We sat down with Rick on this week’s episode of Payments Innovation to learn more about what Verifi is doing to shake up the industry and equip business owners to take control of their chargebacks. They’re creating post-authorization tools to help reduce risk and loses after the sale by preventing and fighting chargebacks, preven...

Jul 23, 201916 min

FundingPortal Founder Explains How Companies Are Missing Out on $200B of ‘Free Money’ w/ Teri Kirk

Government grants nearly equate to free money for businesses. Owners and founders don’t have to dilute their equity by taking on investors, and, usually, there’s no requirement to pay back any money. Plus, there is a lot of it. North of $200B a year, in the US, Canada, and the UK alone. How can companies access these pools of cash? We asked Teri Kirk , founder of Funding Portal how businesses can access this money and write winning grant requests. She told us how on this episode. Hosted on Acast...

Jun 18, 201926 min

The Adoption of Point of Sale Financing As A Payment Method w/ Daniel Shain

Has your company considered Point of Sale financing? Here’s a better question: does your company even know what Point of Sale financing is? And how it could benefit your business by bringing in more customers, allowing them to potentially spend more money with you? On a recent episode of the Payments Innovation podcast, we sat down to chat with Daniel Shain , co-founder at Credit Genie , for a discussion around why businesses choose Point of Sale Financing, why customers choose Point of Sale fin...

Jun 11, 201919 min

Finally, a Budgeting Tool Built for Entrepreneurs w/ Marc Alloul

If you’re like most entrepreneurs, you probably double-down on your personal skill set, pursuing those pieces of your business(es) that you’re most passionate about. The other areas of the business, whether it be HR, legal, or financial, may not get the attention they need. That’s where entrepreneur Marc Alloul found himself. He’s a physicist engineer who left a $12B enterprise in 2000 to start his own company. He quickly found there was no real user-friendly budgeting platform built for high-le...

Jun 04, 201920 min

3 Strategies One Fintech Company Found to Generate Additional Revenue, Increase Customer Satisfaction, & Improve Efficiency w/ Andrew Graham

On this episode of the Payments Innovation podcast I sat down with Andrew Graham to get an inside look at what his team did to generate additional revenue, increase customer satisfaction, and improve efficiency in their company. Andrew is the Co-founder and CEO at Borrowell , a Canadian Fintech company helping consumers with their credit decisions. Andrew is also a Harvard MBA and is member of the Fintech Advisory Committee. Hosted on Acast. See acast.com/privacy for more information....

May 07, 201918 min

How Important Fraud Prevention Is For ​Growing eCommerce Stores​ w/ Rafael Lourenco

On another episode of Payments Innovation podcast, we interviewed Rafael Lourenco , Executive Vice President, at ClearSale . Many merchants think of fraud prevention as a technical decision, but it’s much more than that. In this episode, Rafael explains why fraud management can drastically affect a business’s revenue, costs, CX, and overall bottom line. Hosted on Acast. See acast.com/privacy for more information....

Apr 30, 201922 min

How to Determine The Features Your Customers Want w/ Eytan Bensoussan

When you grow up in a family of small business owners, it’s as if you’re raised with a unique sense of empathy for this special kind of entrepreneur. So much so that you usually become one yourself. That’s the story of Eytan Bensoussan . He grew up watching his grandparents faithfully work in their business day in and day out. But he noticed a pattern that didn’t sit well with him. At the end of a long day running their business, his grandparents would retreat in their home to do their bookkeepi...

Mar 12, 201916 min

If You’re Still Using 10 Payment Methods to Pay Contractors & Partners, Stop & Use This FinTech w/ Mark Sole

Payment options options are endless. PayPal, Visa/Mastercard Debit, Venmo, Apple Pay, Google Wallet, Amazon Balance, … The list goes on. This provides phenomenal variety for consumers. But consider a commercial payer. They now have to have multiple systems to pay a variety of payees in each of their methods of choice. Or risk losing a partner or contractor by not providing payments in their desired method. That’s why when we found out about Sipree , we were astounded. Being in the payments space...

Jan 22, 201921 min

3 Reasons ACH Payments Are Cool Again with Yelena Reznikova

While plenty of new pay methods are soaking up all the attention, ACH is being left left out of the popular arenas. We understand why. ACH can be cumbersome, requiring layers of authorization to finalize a single transaction. Many perceive it as outdated, awkward, and time-consuming. It’s time ACH had a makeover. Yelena Reznikova joined us on this episode of the Payments Innovation podcast to show how she’s leveraging the power of ACH and tech to drive profit for businesses, and convenience for ...

Jan 15, 201913 min

New Fintech Called CashStash GIves Users a Shareable Digital Wallet with Turner Coggins

Ever split a bill with a group of friends? Ever get stuck with more than your fair share? That’s the sort of issue CashStash is committed to solving: Co-Founder Turner Coggins came on the Payments Innovation podcast to share how his new application allows users more transparency in their shared payments. With CashStash, users can store funds in a shared virtual wallet, giving all members visibility into who’s paid, who hasn’t, and who may need a reminder message. Turner is a Senior Financial Con...

Jan 08, 201917 min

This Payment Platform Allows Consumers To Pay Later, With No Interest, No Fees, & No Hassle with Charlie Youakim

As Millennials are clouding out prior generations in the coveted 18-34 consumer space, they are using credit cards less and less. Many of them have no credit, which puts them in the never-ending “you don’t have credit, so we can’t offer you credit” cycle. Or they’ve been told to steer clear of the debt trap, so traditional plastic is a non-option for them. This leaves gaps, for both consumer needs and merchant revenue. And that’s where Sezzle comes in. Sezzle is a payment method that offers 0-in...

Dec 18, 201820 min

Banks Are Already Involved in the Community. Their Customers Just Don’t Know with Hector Pages

Payments shouldn’t be the only thing going digital. Giving to your favorite local charity should be easy. Digital easy. Hector Pages knows. He grew up in Puerto Rico and saw firsthand devastation from natural disasters. So when he found In/PACT, he had to jump on board. In/PACT is the creator of Good Coin, an integrated giving solution that allows payments to nearly 1.8 million nonprofits. Now, users can give straight to their favorite charities through their mobile banking app or online. Hector...

Dec 11, 201818 min

Processing With AI: How the Future of Fintech Will Affect International Business with Dan Fagella

Artificial Intelligence. Machine learning As buzzwords go, they’re the hottest things in almost any tech space. “AI” conjures spectacular images of Sci-fi films and robotic engineering. But when it comes down to the reality of your international commerce, you need to know how AI affects your business. We went straight to the top of the AI and machine learning industry by roping in Emerj CEO and Founder Dan Fagella for our latest episode of the Payments Innovation Podcast. This guy’s career is no...

Dec 04, 201820 min

Global Banking Capabilities For Smaller Communities with Mike Salerno

Cookie cutter solutions don’t work for everyone. Often, smaller community banks are left out, especially when considering international exchanges. Mike Salerno , Vice President of Global Banking at FNB Omaha , saw a host of opportunities following the recession as larger banks tightened up. This allowed other correspondents to come in and establish partnerships. Mike and FNB have made a commitment to continue to service their downstream and correspondent banks. This includes partnering with them...

Nov 20, 201819 min

Payee Managed Payment Processing with Dylan Massey

More and more workers are abandoning the traditional "Nine to Five" jobs for contract 1099 work. While this provides more freedom for workers, Dylan Massey, Co-Founder and CEO of Intercheks, says this also presents some issues when it comes to streamlining the payment processes for individual contractors, some of whom may come and go or have multiple side jobs. Dylan talks to us about his pathway to Interchecks and how his team is helping to solve specific problems by working to streamline the p...

Oct 30, 201832 min

The Rest of the World Doesn’t Use Plastic. Here’s How Global Companies Are Taking Local Payments with Steve Villegas

As US merchants expand their operations across the world into emerging markets, they quickly discover an interesting fact: Many cash-centric nations, have leap-frogged over the usage of plastic. Now, many of these traditionally cash-heavy nations, have found tech integrations that allow merchants to sell online and collect cash with receipts, QR codes, and other methods. There’s around 300 different major payment methods available across the globe. If your company is going global, it can be inti...

Oct 09, 201822 min

How To Gain A Competitive Advantage In Foreign Currency Exchanges with Bob Murray

There’s a simple way to make international transactions easier for you and your clients: Make payments in local currency. Bob Murray is the Director of Foreign Exchange at Brookline Bank and he’s been involved in foreign exchange markets since the early 80’s. Throughout the years, he’s seen how foreign exchange can really touch all areas of a bank. From international payments to wire transfers, having a solid foundation in foreign exchange markets is critical for the success of a bank. Bob has a...

Oct 02, 201821 min

Introducing Jeff Forkan

Jeff is passionate about all things Fintech and Payments. He has consulted with eCommerce platforms, PSP's, Challenger Banks, and Financial institutions of all types and sizes to deliver business-critical payments, banking, and compliance solutions via cloud and on-premise. With over 10 years working in the finance, banking, and payments space, Jeff has extensive knowledge in solving problems and removing barriers to entry for Fintech's in the new digital era. In this episode we welcome Jeff to ...

Sep 18, 20186 min

Why Writing Checks As A Payment Method Is Still Sticking Around with Stuart Bain

Paper checks are dying. But not as fast as you might think. While many individuals are demanding instant payment systems, most companies still operate by paying bills by check every month. The overall rates of check usage dropped significantly from 2000 through 2015, but in the last few years the percentage of check usage has plateaued. There has not been enough disruptive innovation in this particular space to force companies into the next evolution of digital payments. Stuart Bain is the Senio...

Aug 28, 201820 min

How One Company is Unlocking Cross Border Payments with Brion Bonkowski

The days of region-locking payments are coming to a close. US Unlocked is a prepaid card for international consumers to make purchases in the US. Brion Bonkowski is the CEO at Tern: Enabling Global Commerce which acquired US Unlocked several years ago. Tern purchased US Unlocked because Tern were interested in acquiring their impressive tech platform. Tern has now built out tech to enable people to launch other prepaid platforms around the world. Brion joined us for this episode of Payments Inno...

Aug 21, 201814 min

Digital Transformation in a Rising Rates Environment with Don Halliwell

Many financial institutions are stuck in the past with outdated technology. But tech innovators like Google and Facebook aren’t going to wait for them to catch up. Don Halliwell is the Senior Director of Marketing and Communications at Zafin, and he’s been in the digital transformation space for over 10 years. Don and his team are in the partnership space with banks. They provide them with the agility required to meet customers where their needs are. Zafin equips financial institutions with the ...

Aug 14, 201814 min

Real Time Payments in the United States with Tim Mills

Why doesn’t the US have real time payments? Many nations around the world, including the UK, have these solutions, but not the US. To dive into this question, we spoke with Tim Mills , the Vice President of Real Time Payments Business Development at The Clearing House . The Clearing House has been around since the middle of the 19th century. They were established to create more efficiency surrounding interbank clearing and the settlement of payments. 160 years ago, clearing checks between financ...

Aug 07, 201817 min

How Entrepreneurs Can Simplify Their Bank Accounts with Jeremy Black

Many entrepreneurs fall into no man’s land when it comes to their bank account. They’re too big to keep a personal account, and too small to get attention from banks. Every specializes in bank accounts for online businesses, and they are looking to simplify the entire bank account process for online entrepreneurs. Jeremy Black is the Co-Founder and CEO of Every. He began his career as an online entrepreneur in a pre- Shopify world. He ran an e-commerce operation in music industry before he moved...

Jul 31, 201815 min

How Community Banks are Changing Merchant Funded Rewards with Tina Giorgio

Community Banks fund over half of the small businesses in the US. They are an essential and often overlooked part of the economy. Tina Giorgio is the President and CEO at ICBA Bancard . Tina has been in this role for a little under 2 years, but she has spent the last 30 years in community banking. “Community Bankers, at our core, are about serving our local community. There’s a lot of communities in the United States who would not be properly served if it wasn’t for their local community bank.” ...

Jul 24, 201812 min

How To Utilize Escrow In the World of Instant Payments with Peter Janes

Paying strangers for big purchases is difficult. Do you pay with cash? Most people don’t like walking around with that much money. Do you make a bank transfer? That might take more time and involve more fees than you bargained for. Pete Janes is the Founder & CEO at Shieldpay , a company specializing in digital escrow accounts that help remove the danger of large transactions with strangers. A lot of private marketplaces leave buyers and sellers to their own devices, and as a result there is...

Jul 17, 201816 min

Bringing B2C Ecommerce to the B2B World with John Tomich

Buying from Amazon versus ordering from a catalog. One is a lot easier than the other. One is a lot faster than the other. And one feels a whole lot more “2018” than the other. So why do many B2B companies still make purchases through outdated means? John Tomich is the CEO & Co-Founder at Credit Key, and he believes that many B2B practices are lagging 10+ years behind B2C, and that includes ecommerce. But the tide is shifting. As people are getting used to purchasing B2C products so easily t...

Jul 10, 201815 min

How API and Financial Institutions Are a Perfect Match with Nathan Richardson

Banking is becoming more mobile. You want to be able to manage your portfolio and trade stocks on the go, but security is at the forefront of everybody’s mind. How do you ensure that your favorite apps are securely storing and managing your data? Nathan Richardson is the CEO at TradeIt , an API infrastructure that links retail investors and app developers with any online financial broker. Nathan first dove into the API space when he headed up Yahoo Finance in the early 2000’s. Nathan and his tea...

Jul 03, 201819 min

Customer Loyalty In The Payments World with Michael Rolph

Customer loyalty matters. But there aren’t many examples of modern companies that are rewarding their customers very well. Michael Rolph is the CEO and Co-founder of Yoyo Wallet, a platform that helps retailers surprise and delight their customers through streamlining payment options and customer loyalty programs. Retailers can use Yoyo’s technology to allow customers to pay through their own app and get rewarded for purchases. Or, as Michael would describe it, “We’re doing Starbucks meets clubc...

Jun 26, 201819 min
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