Ultimate O.D. Nugget - Real Life Examples of Losing the Battle to Win the War

Optometry: The Ultimate O.D.

Jan 25, 2021•8 min

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Episode description

Ultimate O.D. Nugget - Real Life Examples of Losing the Battle to Win the War

Welcome to our new addition: The Ultimate O.D. Nuggets! These are just quick mini-episodes throughout the week where we bring you a valuable pearl that you can use to start your week out right.

This week's nugget we give you REAL LIFE examples from Dr. Lillie's practice of ways to give exceptional customer service and earn patients for life by losing the battle and winning the war. Enjoy!

Join in the fun and subscribe to the podcast to keep up with all the great content coming down the pipe! For exclusive content, be sure to register your email on our website and I will be sending out newsletters and other great bonuses as we go. I love getting feedback, questions, suggestions, etc. so contact me at www.theultimateod.com, on social media (click here for -> Twitter, Instagram, Facebook) OR, just shoot me an email at drlillie@theultimateod.com and I’d be happy to chat!

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