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Ops Cast

MarketingOps.comwww.marketingops.com

Ops Cast, by MarketingOps.com, is a podcast for Marketing Operations Pros by Marketing Ops Pros. Hosted by Michael Hartmann, Mike Rizzo & Naomi Liu

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Episodes

The Mindset for the Most Effective Rev Ops Teams with Sean Lane and Laura Adint

Text us your thoughts on the episode or the show! What if you could transform your business into a predictable revenue engine? Join us as we chat with Sean Lane and Laura Adint, the brilliant minds behind "The Revenue Operations Manual." Sean and Laura, who first teamed up during their days at Drift, share the incredible journey of crafting their comprehensive 80,000-word guide, meticulously organized using the operation professionals' favorite tool—spreadsheets! They discuss how their collabora...

Dec 17, 202451 minSeason 1Ep. 153

Balance, Neurodiversity, and Workplace Environment Impacts on Teams with Kelly Robinson

Text us your thoughts on the episode or the show! Renowned designer Kelly Robinson joins us to share her transformative approach to environment design, exploring the profound impact our surroundings have on mental health and adaptability. From her work with tech giants like Airbnb and Headspace to guiding individuals as their homes became workspaces during the pandemic, Kelly offers a unique insight into crafting spaces that nurture the human spirit. Her intuitive design philosophy not only addr...

Dec 11, 202453 minSeason 1Ep. 152

All Things Salesforce with Hannah Nodus

Text us your thoughts on the episode or the show! Ever wondered how a career shift can lead you to the job of your dreams? Join us for an inspiring conversation with Hannah Nodus, the Product Manager of Marketing Ops Technology at Salesforce, as she shares her fascinating journey from tech consulting at PWC to her current dream role at Slack. Hannah opens up about the pivotal experiences and mentors, especially Peter Kirk, who shaped her professional growth and fueled her passion for Salesforce ...

Dec 02, 202447 minSeason 1Ep. 151

The future of content and producers in the world of AI with John Pagano

Text us your thoughts on the episode or the show! Join us for an insightful conversation with John Pagano, Vice President of Digital Studios at Paramount/Nickelodeon, as he takes us on a journey through the ever-evolving world of content creation. Discover how John's impressive career has led to the development of cutting-edge AI post-production systems that are revolutionizing video content production. From catering to Nickelodeon's diverse global audience on 53 YouTube channels to overcoming t...

Nov 25, 202441 minSeason 1Ep. 150

Buying Groups as an Extension of ABM with Alice Walker and Christine Maxey

Text us your thoughts on the episode or the show! Unlock the secrets to transforming your sales and marketing strategies with insights from Alice Walker and Christine Maxey of Lean Data. Discover how the introduction of buying groups is not only reshaping traditional methods but also elevating the collaboration between marketing and sales teams. This episode promises to equip you with a balanced approach that enhances your understanding of key decision-makers within target accounts, bridging the...

Nov 21, 202450 minSeason 1Ep. 149

Operationalizing First Party Data with Vishnu Vankayala

Text us your thoughts on the episode or the show! Unlock the secrets of data-driven marketing with Vishnu Vankayala, the visionary founder and CEO of CustomerLabs. Gain exclusive insights into the world of first-party, second-party, and third-party data, and learn how to navigate the complexities of data privacy and tracking restrictions. Vishnu sheds light on the transformative power of first-party data, revealing how it can elevate your marketing strategies in an increasingly privacy-conscious...

Nov 18, 202443 minSeason 1Ep. 148

How Your Role in Marketing Operations Will Evolve with Garrath Robinson

Text us your thoughts on the episode or the show! Garrath Robinson, founder and CMO of Rev-X-Cel, joins us to reveal the secret sauce behind transforming marketing operations from mere order-taking to a strategic powerhouse. His journey, which began with a college business venture, spans impactful roles at Microsoft and beyond, providing him with unique insights into efficiency and optimization. Garrath's experience with tech and operations has fueled his passion for startups and go-to-market st...

Nov 11, 202449 minSeason 1Ep. 147

Data-Driven Marketing is Dangerous with Jonathan Hansing

Text us your thoughts on the episode or the show! What happens when a military intelligence officer turns tech entrepreneur? That's what we uncover with Jonathan Hansing, co-founder of Walabi, as he shares his intriguing journey from the US Army to shaping the future of marketing analytics. Listeners will discover the surprising parallels between military intelligence and B2B marketing, as Jonathan elaborates on his experiences at Narrative Science, Tableau, and Salesforce. Together, we navigate...

Nov 07, 202448 minSeason 1Ep. 146

Organizational Readiness and How it Impacts Marketing Effectiveness with Tony Ferreira

Text us your thoughts on the episode or the show! Unlock the secrets to making your tech investments genuinely work for you with insights from our esteemed guest, Tony Ferreira. With nearly two decades of experience in the marketing technology sector, Tony has transitioned from the agency world to leading marketing technology at Wrench Group. In our conversation, Tony challenges the misconception that simply acquiring new tools will miraculously solve organizational issues. Instead, he reveals h...

Nov 04, 202450 minSeason 1Ep. 145

Really listen to your customers

Text us your thoughts on the episode or the show! Embark on an inspiring journey with Andrea Lechner-Becker, CMO at LeadMD, as she recounts her dynamic shift from the sports entertainment arena with the Phoenix Suns to becoming a maestro of marketing automation. Holding the baton for tools like Eloqua and Marketo, Andrea orchestrates a symphony of insights into the ever-evolving landscape of marketing analytics in the B2B realm. She emphasizes the vital importance of bridging the gap between mar...

Oct 31, 202430 min

How to Build the Case to Focus on Data Quality with Stefano Mazzalai

Text us your thoughts on the episode or the show! Ever wondered how a math enthusiast turned aerospace engineer finds his calling in the world of marketing? Join us as we sit down with Stefano Mazzalai, a seasoned expert in marketing technology and operations, who takes us through his unconventional career path. From numerical simulation and software development in the aerospace sector to the strategic heart of marketing operations, Stefano’s journey is a testament to the power of analytical ski...

Oct 28, 202446 minSeason 1Ep. 144

Be confident in your expertise

Text us your thoughts on the episode or the show! Discover the transformative journey of Julz James, a celebrated Marketo champion, as she unveils the secrets to a thriving career in the MarTech consulting world. Her story is not just a narrative; it's a roadmap for marketing professionals aiming to pivot their careers with finesse and strategic prowess. From her inaugural steps in the industry to establishing her consultancy, Julz' experiences serve as a masterclass in building lasting client r...

Oct 24, 202427 min

Follow Your Curiosity

Text us your thoughts on the episode or the show! Embark on an adventure through the landscape of MarTech consulting with the guide extraordinaire, Bryan D'Andrea. Swap the predictability of agency life for the thrill of carving your own independent path as Bryan, a San Diego-based consultant, joins us to share the twists and turns of his professional journey. Courtney and Grant sit down with Bryan to delve into the world of marketing technology operations, discussing the ins and outs of powerho...

Oct 24, 202429 min

Everything I learned about Marketing I learned as a Pro Wrestler with Devin Leshin

Text us your thoughts on the episode or the show! Imagine stepping into the ring of professional wrestling and how it could transform your approach to the corporate world. That’s precisely what happened to Devin Leshin, a marketing technologist at Microsoft, whose journey from wrestling fan to wrestling performer has left a lasting impact on his career. Devin shares how his passion for wrestling, sparked through resourceful ways to catch pay-per-view events and a chance encounter at an Elks Lodg...

Oct 21, 202455 minSeason 1Ep. 143

How Marketing Ops Can Turn Data into Actionable Insights with Adrianna Shukla

Text us your thoughts on the episode or the show! Unlock the secrets of data management in marketing operations with Adrianna Shukla, Director of Demand Generation at Snowplow. Join us as Adrianna shares her expertise on constructing a robust operational backbone that ensures data accuracy and actionability, a crucial element for any marketing strategy. Discover the art of aligning data collection with business outcomes and avoid the common trap of excessive data gathering without a purpose. Our...

Oct 17, 202450 minSeason 1Ep. 142

A Marketing Ops Professional's Guide to Finance with Nick Araco

Text us your thoughts on the episode or the show! Join us as we engage in a dynamic conversation with Nick Araco, the visionary CEO and founder of the CFO Alliance. What if finance roles were not just about numbers but also about building community and collaboration? Nick sheds light on his journey in creating a safe and interactive space where finance leaders are empowered to connect, debate, and influence their enterprises effectively. We've touched on the exciting possibilities for Mopsapaloo...

Oct 14, 202447 minSeason 1Ep. 141

How can AI Reinvent Marketing Ops and Analytics with Chris Golec

Text us your thoughts on the episode or the show! Joining us today is Chris Golec - a serial entrepreneur - who is currently Founder & CEO of Channel99, a company that leverages AI to help companies improve B2B marketing programs and invest in growth. Prior to Channel99, Chris has been active advising CEO's and marketing executives, investing in start-up's, and supporting various philanthropic organizations. Previously, he founded Demandbase to transform B2B advertising, marketing and sales ...

Oct 10, 202445 minSeason 1Ep. 140

Driving CDP Adoption at a Large Organization with Sangeetha Parsan and Mary Wallace

Text us your thoughts on the episode or the show! Today we are joined by Sangeetha Parsan and Mary Wallace from Informa to talk about the lessons learned from rolling out a CDP at a global enterprise organization. Sangeetha is Vice President, Professional Services at Informa. She has been in IT leadership in various capacities at Informa for several years. Prior to Informa, she was part of IT project management and technology with UBM, which was acquired by Informa. And, her early career was in ...

Oct 07, 202444 minEp. 139

Establishing MarTech as a driver of measurable business impact with Mirko Roettgers

Text us your thoughts on the episode or the show! Joining us today to talk about establishing Marketing Technology as a tool for business impact is Mirko Roettgers. Mirko is General Manager at Triggerfish, a global marketing technology agency based in Brisbane, Australia. Mirko is an experienced senior leader who helps implementing marketing and technology solutions that align to organisational strategic goals, with demonstrated experience across digital, marketing and technology disciplines. Pr...

Oct 03, 202454 minSeason 1Ep. 138

Lessons Learned from the Origins of Slack with Johnny Rodgers

Text us your thoughts on the episode or the show! Join us as we sit down with Johnny Rodgers, one of Slack's original employees. During his time at Slack - from the beginning until post-acquisition - Johnny wore several hats. Earlier this year, he and some other former early employees started sharing some stories about the early days (and beyond) of Slack. You can read those and subscribe for notifications as new posts are published at buildingslack.com. Tune in to hear: Journey of Slack : Johnn...

Sep 30, 202452 minSeason 1Ep. 137

From Order-Taker to Strategic Partner: Transforming Your B2B Marketing Operations Mindset with Eric Hollebone

Text us your thoughts on the episode or the show! In todays episode, Michael Hartmann talks with Eric Hollebone, President and CEO of DemandLab, a notable figure in the marketing and operations sphere with extensive experience in digital marketing and a robust background in engineering. They delve into the convergence of art and science in marketing, emphasizing the increasing need for a scientific approach due to the advent of digital tools which make marketing efforts more measurable and preci...

Sep 26, 202453 minSeason 1Ep. 136

Lessons Learned from an OG ABM Expert with Jessica Fewless and Andrea Frazier

Text us your thoughts on the episode or the show! Can the latest ABM technology truly revolutionize your marketing strategy, or is there more beneath the surface? Join us on this compelling episode of OpsCast as we sit down with Jessica Fewless and Andrea Frazier to explore the oft-misunderstood world of Account-Based Marketing. Jessica brings a rich tapestry of experience from her unique career journey that includes transitioning from sales to marketing, with a notable stint in non-profit organ...

Sep 23, 202452 minSeason 1Ep. 135

Is Moonlighting Cheating?

Text us your thoughts on the episode or the show! Embark on a journey through the dual worlds of Tom Keefe—by day, a dedicated Director of Marketing Operations at Engagio; by night, a savvy MarTech consultant with an entrepreneurial spirit. This episode peels back the layers of moonlighting in the marketing tech space, as Tom generously shares his playbook for balancing a full-time career with the thrills and spills of consulting. From the meticulous establishment of an LLC to the intricate danc...

Sep 19, 202426 min

Marketing Ops as a Path to COO with Stephanie Valenti

Text us your thoughts on the episode or the show! Ever wondered how transitioning from restaurant operations to sales can shape an executive career? Meet Stephanie Valenti, our guest who has navigated this unique path with remarkable success. In this episode, Stephanie shares her journey from managing restaurants to leading sales teams and eventually holding executive roles across diverse industries. Discover how her operational mindset became the foundation of her achievements in sales and lead...

Sep 16, 202446 minSeason 1Ep. 134

Introducing the Society of Martech Consultants

Text us your thoughts on the episode or the show! Embark on a journey through the world of MarTech consulting with us, Courtney McAra and Grant Gregorian. Together, we peel back the layers of our industry, revealing the triumphs and trials that come with the territory of being consultants. Tapping into our personal stories, you'll hear firsthand the challenges we've faced and the exhilarating sense of freedom that comes from striking out on our own. Whether you're a seasoned consultant or a fres...

Sep 12, 202416 min

Practical tips for Project Management with Blaine Tetterton

Text us your thoughts on the episode or the show! Unlock the secrets of effective project management with Blaine Tetterton, who brings her wealth of experience from theater management to marketing and revenue operations. Blaine's journey is nothing short of fascinating, and in this episode, she shares how skills honed from managing the chaos of the stage have seamlessly translated to her current role. Plus, get the inside scoop on an upcoming event in the Raleigh-Durham area where experts will d...

Sep 09, 202458 minSeason 1Ep. 133

Lessons Learned in a Shifting Landscape for an Entrepreneur with Vivian McCormick

Text us your thoughts on the episode or the show! What motivates a seasoned lawyer to swap legal briefs for bed linens? Tune in as we sit down with Vivian McCormick, the brilliant co-founder and CEO of Wilet, a Canadian linens and bedding company. Vivian takes us on her transformative journey from the legal world to entrepreneurship, sharing profound insights about her time as in-house counsel at the Business Development Bank of Canada, and how it ignited her passion for building businesses. Dis...

Sep 02, 20241 hr 2 minSeason 1Ep. 132

Marketing Ops isn't Marketing - The Spicy Hot Take

Text us your thoughts on the episode or the show! Can marketing operations truly be considered a part of traditional marketing, or does it stand as its own unique discipline? Join us in this thought-provoking episode of OpsCast as we explore this question from multiple angles, diving into the essential roles and responsibilities that define marketing operations. Hear from Mike Rizzo as he delves into the origins of this contentious debate, intended more to spark conversation than controversy, an...

Aug 26, 202445 minSeason 1Ep. 131

A Marketing Operations Framework Aligned with Organizational Priorities with Raja Walia

Text us your thoughts on the episode or the show! On today's episode, we talk with returning guest Raja Walia, Founder and CEO of GNW Consulting. With over 20 years of experience, Raja shares his journey from solopreneur to leading a 16-person marketing operations agency. He also introduces a new framework designed to help marketing and revenue ops professionals articulate their value and navigate the ever-evolving landscape of Martech. Tune in to hear: The unexpected challenges and lessons of b...

Aug 19, 202446 minSeason 1Ep. 130

The Perfect Storm of AI, Rev Ops Growth and Focus on Profitability with Jeremy Steinbring

Text us your thoughts on the episode or the show! On today's episode, we walk with Jeremy Steinbring, Founder of RevOnyx, a Revenue Operations agency. Prior to starting RevOnyx, Jeremy led a Salesforce practice at another consultancy. Before that, he held several leadership roles in GTM & Product at companies focused on CRM, Salesforce, Hubspot and other platforms. He has also held business systems leadership roles, and has even worked in retail banking and insurance. Tune in to hear: -From ...

Aug 12, 202455 minSeason 1Ep. 129
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