Ops Cast - podcast cover

Ops Cast

MarketingOps.comwww.marketingops.com

Ops Cast, by MarketingOps.com, is a podcast for Marketing Operations Pros by Marketing Ops Pros. Hosted by Michael Hartmann, Mike Rizzo & Naomi Liu

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Episodes

Community-led and Partner-led GTM Approaches with Asher Mathew

Text us your thoughts on the episode or the show! In today's episode, we talk with Asher Mathew, Co-Founder and CEO of Partnership Leaders. Partnership Leaders is a private network built to elevate the role of partner teams in their companies. Prior to Partnership Leaders, Asher held senior leadership roles in partnerships and GTM, including roles at Demandbase, Avalara and LeanData. Tune in to hear: - Asher explain the concept of operational debt, its impact on businesses, and how it parallels ...

Aug 05, 202446 minSeason 1Ep. 128

The Future of AI in Search Marketing with Adi Abdurab

Text us your thoughts on the episode or the show! Unlock the secrets of AI's role in transforming search marketing with insights from Adi Abdurab, Senior Marketing Content Manager at KodeKloud. Explore how AI has evolved from the rudimentary visions of the 1970s to the cutting-edge large language models like BERT, Lambda, and MUM, which enhance our interactions with search engines. Adi and Michael dive into the progress of AI technology, shedding light on how it better understands human dialects...

Jul 29, 202454 minSeason 1Ep. 127

Building Collaboration in Revenue Operations with Rosalyn Santa Elena

Text us your thoughts on the episode or the show! Ever wondered what it takes to transition from a corporate giant to a nimble startup? Join us as we sit down with Rosalyn Santa Elena, the visionary founder and Chief Revenue Operations Officer of The RevOps Collective, who shares her compelling journey from finance and product marketing into the dynamic field of revenue operations. Rosalyn unveils the motivations and challenges of leaving a stable role in a large enterprise to build something in...

Jul 22, 202450 minSeason 1Ep. 126

Mastering Marketing Analytics: Insights and Strategies with Shivani Bhatt

Text us your thoughts on the episode or the show! Unlock the secrets to mastering marketing analytics with insights from Shivani Bhatt! As the Director of MarTech Solutions and Analytics at CloudFlare, Shivani shares her incredible journey and the pivotal moments that shaped her career. From building marketing ops teams at S&P and Adobe to addressing the critical gaps in understanding analytics in marketing and sales, this episode promises to elevate your data analysis skills. We tackle the ...

Jul 15, 202448 minSeason 1Ep. 125

The importance of Community to our Ecosystem with Asher Mathew

Text us your thoughts on the episode or the show! Unlock the secrets to community-led and partner-led growth with insights from Asher Mathew, co-founder and CEO of Partnership Leaders. Discover how fostering spaces for sharing best practices can drive collective learning and growth, and why building mutually beneficial relationships with stakeholders is crucial for a thriving business. We'll explore innovative strategies that go beyond traditional customer and employee interactions, providing yo...

Jul 08, 202455 minSeason 1Ep. 124

Empowering Customer Success to Drive Revenue

Text us your thoughts on the episode or the show! Could customer marketing be the secret weapon your B2B SaaS company needs to thrive in today's noisy marketplace? Join us for a compelling conversation with Mark Organ, the CEO of Categorynauts and the brilliant mind behind Influitive and Eloqua, as we uncover the pivotal role of customer marketing. Mark reveals why marketing to existing customers for upsell, cross-sell, and retention, as well as leveraging their advocacy to attract new prospects...

Jul 01, 202439 minSeason 1Ep. 123

The Journey of Aligning Teams for Business Success with Natalie Furness

Text us your thoughts on the episode or the show! Unlock the secrets of Revenue Operations with our special guest, Natalie Furness, founder and CEO of RevOps Automated. Natalie shares her unique journey from clinical operations in healthcare to the world of revenue operations, drawing intriguing parallels between systems designed for patient care and customer relationship management (CRM). With her scientific background in biomechanics and neurophysiology, Natalie offers a fresh perspective on d...

Jun 17, 202447 minSeason 1Ep. 122

The Journey to Influential Leadership with Dionne Mejer

Text us your thoughts on the episode or the show! Ready to transform your leadership approach in revenue operations? Our conversation with Dionne Mejer, a trailblazing sales executive, guarantees you’ll learn how to empower your team and master the shift from marketing operations to revenue operations. Dionne candidly shares her journey from being a perfectionist and people pleaser to becoming an influential leader. She unveils her upcoming course, "Lead the Shift: Mastering the Bridge to Revenu...

Jun 10, 202439 minSeason 1Ep. 121

Mastering the Art of Marketing Ops: From Eloqua IPO to AI-Powered Success Strategies

Text us your thoughts on the episode or the show! Embark on a voyage through the dynamic world of marketing operations alongside our esteemed guest, Chris Petko, who brings to the table not just stories but a legacy, including his critical role in the Eloqua IPO. His insights traverse the early days of marketing ops to its present intricacies, providing you with a treasure trove of knowledge on fostering customer success and the secrets behind securing those coveted platform renewals. Picture th...

Jun 03, 202456 minSeason 1Ep. 120

Mastering Nearbound Partnerships: Navigating Trust and Strategy with Will Taylor

Text us your thoughts on the episode or the show! Unlock the secrets of partnership synergy with the astute Will Taylor, your guide to the Nearbound Go-To-Market strategy. As we traverse this new terrain alongside the head of Nearbound Partnerships at Reveal, you'll grasp how to encircle buyers with a halo of trust and value, impacting everything from brand recognition to customer fidelity and upselling opportunities. Prepare to reimagine the partnership ecosystem, where influencers, affiliates,...

May 27, 202452 minSeason 1Ep. 119

Behind the Scenes of ABM Strategy with Marketing Pro Xander Broeffle

Text us your thoughts on the episode or the show! Have you ever wondered how the lessons learned from managing a theater stage can revolutionize marketing operations? Xander Broeffle, our esteemed guest and the Senior Director of Marketing Operations at CS2, shares his story, one that elegantly weaves together his experiences from a family foster home to the spotlight of stage management and into the strategic folds of marketing operations. This episode peels back the layers of Xander's career t...

May 20, 202452 minSeason 1Ep. 118

Enhancing Resilience: Blending Mental Well-Being with Physical Health and Workplace Innovations

Text us your thoughts on the episode or the show! Struggling with the high-stakes demands of marketing ops, I recently found myself reflecting on the immense toll it can take on our mental health. But it's not all doom and gloom; in fact, my latest podcast is a beacon of hope, featuring Andy Mullings of Bluprintx, who joins me to share how feats like the National Three Peaks Challenge can fortify our mental resilience. Together, we trade stories of physical endeavors that underscore the intricat...

May 13, 202454 minSeason 1Ep. 117

Exploring the Possibility of Alphabet's Acquisition of HubSpot

Text us your thoughts on the episode or the show! Could the acquisition of HubSpot by Alphabet spell a revolution or a step back for marketing automation? Join Naomi Liu, Mike Rizzo, and myself, Michael Hartmann, as we tackle this burning question. We dissect the ripple effects of such a corporate shake-up, drawing from historical tech giant acquisitions and project what it could mean for the innovative landscape of marketing tools. We don't just stop there; we also weigh in on the shifting tide...

May 06, 202438 minSeason 1Ep. 116

The Secret Sauce of Project Management in Marketing with Jo Gruszka

Text us your thoughts on the episode or the show! Ever wondered what ties the vibrant threads of a marketing campaign together? On our latest OpsCast episode, we're thrilled to have Jo Gruszka, the marketing operations wizard behind mo jogruszka, unravel this mystery with us. With a tapestry of experience that spans merchandising to overseeing operational programs, Joe stitches together an enlightening narrative on why project management is the quilt that comforts creative and operational teams,...

Apr 29, 202447 minSeason 1Ep. 115

The Art of Building a Successful Marketing Ops Consultancy with Lauren A. and Sydney M.

Text us your thoughts on the episode or the show! Ever wondered what it takes to leave the 9-to-5 grind and shape your destiny in the world of freelance marketing ops? That's exactly what we're unpacking with the dynamic duo behind EMMIE Collective, Lauren Aquilino and Sydney Mulligan. We don't just scratch the surface; we get down to the nitty-gritty of establishing a freelancing business, taking you through the unexpected hurdles and sharing the unspoken benefits of being the architect of your...

Apr 22, 202452 minSeason 1Ep. 114

People-First GTM and how Marketing Ops can Enable it with Mark Kilens

Text us your thoughts on the episode or the show! Prepare to redefine your marketing game as we join forces with Mark Kilens, the mastermind CEO of TAC, who brings with him a wealth of knowledge from Airmeet, Drift, and HubSpot Academy. Discover a treasure trove of tips for connecting with your audience on a human level, transforming go-to-market strategies that no longer just capture demand, but cultivate meaningful relationships. Get ready to find out how to infuse a human touch in your busine...

Apr 15, 202445 minEp. 113

Using the Go to Network Motion with Mac Reddin

Text us your thoughts on the episode or the show! Discover the transformative strategies that are rippling through MarketingOps as I, Michael Hartman, am joined by the astute Mac Reddin, founder of ComSore/Community Club. Together, we tackle the emerging go-to-network models that are reshaping how we think about and execute marketing strategies. We're unpacking the essentials of human-centric marketing and the power of trust in building long-lasting customer relationships. Forget about the days ...

Apr 08, 202453 minSeason 1Ep. 112

Manage Your Hype Cycle or be Managed by it with Frans Riemersma

Text us your thoughts on the episode or the show! Embark on a journey through the intricate maze of marketing technology as Frans Riemersma, the brain behind MarTech Tribe, joins us to unravel the threads of hype cycles and their profound impact on the world of marketing innovation. Discover how these cycles mirror psychological models like the Dunning-Kruger effect and Kubler-Ross's grief curve, offering a fascinating glimpse into the way we, and the organizations we are a part of, come to grip...

Apr 01, 202449 minSeason 1Ep. 111

ABM and PLG Motions - Two Sides of the Same Coin with Julie Geller

Text us your thoughts on the episode or the show! Prepare to unlock the secrets of combining Account-Based Marketing with Product-Led Growth as Julie Geller from Infotech Research Group joins us for an insightful exploration into harmonizing these powerful strategies. Our conversation kicks off with Julie's wealth of experience, from pivotal roles in company acquisitions to the forefront of marketing technology innovation. We pull back the curtain on ABM's transformation over the years, revealin...

Mar 25, 202443 minSeason 1Ep. 110

Predictability and Planning of Pipeline Metrics with Rachel Squire

Text us your thoughts on the episode or the show! Unlock the mysteries of marketing ops with Rachel Squire, a former math teacher turned marketing maven, making waves in the world of Marketo and data-driven solutions. Our discussion peeks into Rachel's remarkable transition from academia to the forefront of marketing analytics, offering a fresh perspective on the value that a strong analytical mindset can bring to the marketing table. Her insights reveal not just the unexpected paths one can tak...

Mar 18, 202450 minSeason 1Ep. 109

Applying Lean Methodology in Marketing and Revenue Operations with Rutger Katz

Text us your thoughts on the episode or the show! Explore the transformative power of lean methodology in the marketing realm with Rutger Katz, a luminary in digital strategy and a maestro of marketing technology. With Rutger's rich background in neuroscience and an impressive journey from Capgemini to pioneering consultancy, we dissect the application of lean principles to the fluid and dynamic world of marketing. Uncover how to craft strategies that resonate with a customer-centric approach, d...

Mar 11, 202448 minSeason 1Ep. 108

Lessons Learned Hiring Marketing Ops Agencies with Jessica Kao

Text us your thoughts on the episode or the show! In today's episode, we embark on a journey to explore the intricate world of hiring contractors and agencies in the marketing revenue ops space. Inspired by a thought-provoking LinkedIn post, this discussion dives into the nuances and strategic decisions facing leaders today. Our special guest, Jessica Kao, Senior Director of MarTech at CloudFlare, shares her exceptional transition from cancer biology to marketing analytics, highlighting the unex...

Mar 04, 202448 minSeason 1Ep. 107

The Importance of Good Planning on Productivity and Mental Health with Dani Worthman

Text us your thoughts on the episode or the show! In this podcast episode, we delve into the complex world of marketing operations with the expertise of Dani Worthman, Director of Marketing Operations at Headspace. Dani shares her professional journey, which intersects with the critical importance of mental health within the demanding landscape of marketing operations. Her journey, from a background in neuroscience to leading a marketing agency and eventually embracing a strategic role in a corp...

Feb 26, 202455 minSeason 1Ep. 106

Tips to "Do More with Less" in Marketing Ops with Colton Slauson

Text us your thoughts on the episode or the show! Prepare to delve into the transformative world of marketing efficiency with a minimalist approach—an attainable reality we're excited to explore. In this episode, we are honored to have Colton Slauson from Sendoso as our esteemed guest. Together, we navigate the nuanced art of simplification and optimization within marketing operations. Colton, who began his journey as an intern making memorable missteps with 'Marketo,' has ascended to the role o...

Feb 19, 202445 minSeason 1Ep. 105

How Marketing Ops can Support Nearbound GTM Strategies with Justin Gray

Text us your thoughts on the episode or the show! This episode is the first of a series we are working on to educate our audience about some emerging Go-to-market approaches, and to provide guidance on how you, as a marketing ops professional, can be an enabler for these GTM approaches. In today's episode, we will be talking with Justin Gray about Nearbound GTM Strategies. Justin is an award-winning 5X entrepreneur who has made a career of launching and scaling companies and guiding them to succ...

Feb 12, 202446 minSeason 1Ep. 104

The Coming Martech Supercollision with Scott Brinker

Text us your thoughts on the episode or the show! In todays episode, we talk about the coming (maybe already here) Martech Supercollision, joined by the one and only Scott Brinker. Scott has always been fascinated by the intersection of technology platforms and ecosystems and marketing strategy and operations. He has been called the "godfather of martech" by AdAge, has been analyzing marketing technology and its impact on marketing organizations for more than 16 years as the editor of the chiefm...

Feb 05, 202450 minEp. 103

From IT to CMO to CRO to founder with Jenn Steele

Text us your thoughts on the episode or the show! In today's episode, sharing her story is Jenn Steele. Jenn is an entrepreneur, CEO, and founder with a solid track record in the fields of marketing technology and startups. With over a decade of executive experience, Jenn has consistently demonstrated strategic leadership and go-to-market skills that have led to outstanding outcomes. After successfully turning around and selling Kissmetrics in 2023, she is currently founding another company in t...

Jan 29, 202450 minSeason 1Ep. 103

Behind the Mic: OpsCast's 100th Episode Celebration

Text us your thoughts on the episode or the show! In this episode, hosts Michael Hartmann, Naomi Liu, and Mike Rizzo, reflect on reaching a significant milestone of publishing 100 episodes. They discuss their surprise at the podcast's success and its impact on listeners. They highlight the diverse global audience and share interesting statistics about their listeners' locations. The hosts also discuss the uniqueness of podcasting as a medium for connecting with others and how it allows them to m...

Jan 22, 202432 minSeason 1Ep. 102

The importance of Finance Knowledge within Marketing Operations with Jaime Garza

Text us your thoughts on the episode or the show! In today's episode, we talk about the importance of Finance Knowledge for Marketing Ops pros with Jaime Garza, currently Senior Manager, Marketing Operations at SolarWinds . Prior to joining SolarWinds, Jaime has had in-house roles in Marketing Operations, Marketing Program Management and as a founder. He co-founded a company in the real estate media industry. Jaime is also a veteran of the US Army Green Berets and the Texas Army National Guard, ...

Jan 15, 202450 minSeason 1Ep. 101

Setting Expectations and Measuring Results of GTM Motions with Shivina Kumar

Text us your thoughts on the episode or the show! Welcome to a special milestone episode of Ops Cast! We're celebrating our 100th episode, and we're thrilled to have you join us on this journey. While there might be more than 100 episodes in our feed, this feels like a significant moment as we approach three years of this podcast adventure. But that's not the only reason we're excited today. In this episode, we have the privilege of speaking with Shivina Kumar, the Director of Brand & Commun...

Jan 03, 202450 minSeason 1Ep. 100
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