172. You Asked, I Answered: ONE Question to Handle Team Mistakes Like a Leader
Episode description
The hard truth no recovering perfectionist or control freak wants to admit is that mistakes in business will happen.
Whether you’re running things solo or have a team of 1 or 100.
Even if you have the best SOPs and well-oiled back end.
And, yes, even with the best, all-star team money can invest in.
So, now that we got that annoying fact out of the way, what do you do when the mistake isn’t made by you, but instead by one of your team members?
Join me in this bite-size biz lesson, and my unapologetic answer to one of your unapologetic questions in You Asked, I Answered: ONE Question to Handle Team Mistakes Like a Leader.
In Episode 172, we jam on:
- The surprising mindset I’ve cultivated over the past 7.5 years as a CEO when it comes to mistakes, and why this is essential for the long-term growth and success of your team and business.
- What I invite you to do as a human and as a leader before communicating with your team, the simple tool we use to minimize unnecessary stress and pressure, and how to appropriately respond to mess ups so they also get cleaned up.
- The question I ask and what I’m looking for after a mistake is made, and how I have conversations with my team so we can problem solve and ensure it doesn’t happen again.
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