Redefining Value: What Today’s Legal Buyers Want

Gina Rubel and Jennifer Carr reflect on key insights from Legalweek 2025, focusing on how law firms must adapt to meet the expectations of today’s legal buyers. From the rise of millennial buyers prioritizing trust and transparency over cost, to the demand for predictive pricing, multidisciplinary teams, and outcome-based value, the conversation explores how firms can evolve to remain competitive. They also tackle the "million-dollar problem" of associate attrition, the strategic use of data for DEI and talent development, and the importance of including business professionals in client-facing conversations. Grounded in the realities of today’s legal and political climate, this episode challenges firms to rethink the business of law with courage, creativity, and client-centricity.