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Omni Talk Retail

Omni Talk Retailomnitalk.blog
Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.

Episodes

Fast Five Shorts | Schnucks Debuts Its Smart Cart From Instacart

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Schnucks Debuting Its Smart Cart From Instacart For the full episode head here: https://youtu.be/67YNMyUtLgU

Mar 01, 20244 min

Fast Five Shorts | Microsoft Bolsters Its AI Ranks With Mistral AI Investment

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Microsoft Bolstering Its AI Ranks With Mistral AI Investment For the full episode head here: https://youtu.be/67YNMyUtLgU

Mar 01, 20245 min

Fast Five Shorts | Amazon Announces Scheduled Grocery Delivery And Pickup

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Announcing Scheduled Grocery Delivery And Pickup For the full episode head here: https://youtu.be/67YNMyUtLgU

Mar 01, 20245 min

Fast Five Shorts | Macy’s To Close 150 Stores

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Macy’s Closing 150 Stores For the full episode head here: https://youtu.be/67YNMyUtLgU

Mar 01, 20245 min

Live From eTail | Sam's Club's VP Shares His Love For Retail Pace & Member Obsession

We chat with Sam's Club's VP of Digital Merchandising Jordan Eddie about why he fell in love with retail, the membership model, frictionless shopping rollouts, data-driven decisions, and member obsession. Jordan discusses curating the Sam's Club assortment for quality and value, the pace of innovation, and why he's excited to execute at an even higher level in 2024. Whether you're interested in club retail, digital operations, delightful experiences, or NPS, this interview provides an inside loo...

Feb 28, 20247 min

Live From eTail | Target's Apparel SVP on Partnerships, Supply Chain Speed & Sparking Joy

We chat with Target's SVP of Apparel & Accessories Gena Fox about partnerships with brands like DVF, navigating fast-changing trends on TikTok, the importance of supply chain speed, and Target's focus on sparking joy through fashion. Gena discusses Target's specialty in store fulfillment, same-day delivery, how they adapt processes to meet guest demand, and why she's so excited about Target's upcoming collaborations and ability to deliver newness. Whether you're interested in Target, apparel ret...

Feb 28, 20249 min

Live From eTail | How Personalized Experiences Can Double Conversion Rates With Vincent Yang

We chat with Firework founder Vincent Yang about innovations in live stream shopping and shoppable video to create personalized 1:1 shopping experiences that double ecommerce conversion rates. Vincent explains how Firework is bringing the tactile, high-touch experience of physical stores online with tools like digital humans and AI assistants. We discuss the post-purchase experience, the future of omnichannel retail, and why these digital innovations are key for brands with high AOV products. Wh...

Feb 28, 20248 min

Fast Five | Macy's Store Closures, Amazon Scheduled Deliveries & How Do You Say ChatGPT In French?

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Macy’s bold decision to close 150 stores (Source: CNBC) - Why Amazon’s move to offer scheduled grocery delivery could be one of the most important headlines of the year (Source: Chain Store Age) - Microsoft's decision to fortify its Gen AI position by investing in Mistral AI (Source: Fast Company) - Schnucks breaking ground on its s...

Feb 28, 202438 min

Spotlight Series | Why Unified Marketing Measurement Is Key to Business Success

Ovative’s Beth McKigney and Troy Neidermire join Chris and Anne for the latest installment of their Retail Technology Spotlight Series to discuss how shifting to unified marketing measurements, like Enterprise Marketing Return (EMR), can help retailers and brands optimize budget allocation, incrementality, and overall business outcomes. In this podcast, Chris and Anne go deep with Beth and Troy on: - The limitations of overly relying on legacy metrics like ROAS - How to implement a holistic “ful...

Feb 26, 202437 min

Spotlight Series | Digital Attribution Made Easy: Connecting Banking & Retail Through Payments Media

Tom Burgess, the President of SnippMedia, joined Anne and Chris to share his thoughts on how CPGs can attribute in-store retail purchases by leveraging banks’ loyalty programs, and how retailers can also plug these same loyalty programs into their retail media networks. In this podcast, Chris and Anne go deep with Tom on: - The history of bank card loyalty programs and attribution - How new digital media channels can power attribution by connecting banking apps and retail purchases - How payment...

Feb 26, 202434 min

Fast Five Shorts | How Should Retailers Approach Electrification?

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: How Retailers Should Approach Electrification For the full episode head here: https://youtu.be/UJ5nNgAF7Eo

Feb 22, 20245 min

Fast Five Shorts | A 50% SKU Reduction Is Quite Drastic – What’s The Rationale?

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: A 50% SKU Reduction Is Quite Drastic – What’s The Rationale? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo

Feb 22, 20247 min

Fast Five Shorts | Are Bank Loyalty Programs An Untapped Gold Mine For Retail Media Networks?

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: If Bank Loyalty Programs An Untapped Gold Mine For Retail Media Networks? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo

Feb 22, 20248 min

Fast Five Shorts | Is There Anything Noteworthy About Dealworthy?

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: If There's Anything Noteworthy About Dealworthy? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo

Feb 22, 202410 min

Fast Five Shorts | Why Would Walmart Acquire Vizio?

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: Why Walmart Would Acquire Vizio? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo

Feb 22, 20248 min

Ask An Expert | Bigger & Smaller? How The Need For Speed Is Impacting Retail Supply Chains

Dematic’s Market Development Director Kim Baudry is back once again to help Chris and Anne kick off 2024 as part of their ongoing live Ask An Expert Interview Series on LinkedIn. Chris and Anne go in depth with Kim as she discusses the big trends that are shaping retailers’ and manufacturers’ approaches to supply chain network development, including: - Why retailers are moving their investments into smaller facilities with more flexible automation - Why manufacturers are going in the opposite di...

Feb 21, 202434 min

Fast Five | Starbucks Extends Its Loyalty Reach, Target Debuts A New Brand & Walmart Buys A TV Maker

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, A&M’s Joanna Rangarajan and Cassie Ryding joined Chris and Anne to discuss: - Why in the world Walmart would acquire Vizio (Source: CNBC) - Whether Target’s new brand, “dealworthy,” is actually noteworthy (Source: PR Newswire) - Starbucks new loyalty partnership with Bank of America (Source: Chain Store Age) - Hasbro’s drastic decision to cut 50% of its skus (...

Feb 21, 202452 min

Spotlight Series | A Candid & Frank Shoptalk 2024 Preview With Krystina Gustafson And Joe Laszlo

Shoptalk's Krystina Gustafson and Joe Laszlo joined Anne and Chris to field pointed questions about this year's Shoptalk 2024 agenda. In this podcast, Chris and Anne put Krystina and Joe on the spot about: - How they plan to cover and present the topic of AI - How important omnichannel or "unified commerce" fundamentals will be in this year's track session design - Whether employee safety and shrink will be a more overt focus of this year's show - How Shoptalk plans to focus on helping store lev...

Feb 19, 202439 min

Fast Five Shorts | What Is The Outlook For Robots In Grocery Stores?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: What The Outlook Is For Robots In Grocery Stores For the full episode head here: https://youtu.be/fVXIRk9VGqg

Feb 15, 20246 min

Fast Five Shorts | Stop, In The Name Of Love (And Show Us Your Receipt)

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Safeway's receipt check at checkout For the full episode head here: https://youtu.be/fVXIRk9VGqg

Feb 15, 20244 min

Fast Five Shorts | Does Gen AI Search Make More Sense For Home Furnishings?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Gen AI Search Makes More Sense For Home Furnishings Than Other Categories? For the full episode head here: https://youtu.be/fVXIRk9VGqg

Feb 15, 20246 min

Fast Five Shorts | The Walmart Pluses And Minuses Of A Paid Membership At Target

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: The Walmart Pluses And Minuses Of A Paid Membership At Target For the full episode head here: https://youtu.be/fVXIRk9VGqg

Feb 15, 20245 min

5 Insightful Minutes On 2024's Retail Tax Changes With Avalara Kris Rabideau

To help you get ready for the major tax changes in 2024 that will impact omnichannel retailers, Chris and Anne sat down with Avalara's Senior Director of Global Strategic E-commerce & Marketplace Partnerships, Kris Rabideau, for the latest installment of their 5 Insightful Minutes Series. Watch and learn about the tax compliance complexity of omnichannel commerce, marketplace facilitator requirements, warehousing inventory, the new concept of a "delivery fee" tax, the emergence of recommerce, an...

Feb 14, 20247 min

Fast Five | Receipt Gates At Safeway, Paid Memberships At Target & Why 2025 Is The Year Of The Robot

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Avalara’s Kris Rabideau stopped by for 5 Insightful Minutes on 2024 tax changes, and Chris and Anne discussed: - The rumors that Target will roll out a paid membership program (Source: Bloomberg) - If IKEA’s use of generative AI indicates that generative AI-based search may be more applicable to home furnishings shopping than to other categories (Source: Chain...

Feb 14, 202447 min

Is Schnucks The Grocery Store Of the Future? | Experts Weigh In On Robotics, Smart Carts, and More!

Get an inside look at the grocery store of the future, from the firsthand perspective of John Clear and David Schneidman of the A&M Consumer and Retail Group. This video explores the latest retail technologies being implemented at Schnucks' grocery stores, including shelf-scanning robots, computer vision, electronic shelf labels for dynamic pricing, mobile ordering, GS1 barcodes to reduce food waste, and smart carts. Together with Chris and Anne, John and David provide their expert opinions as t...

Feb 14, 202454 min

Fast Five Shorts | Do People Really Need Starbucks From GoPuff In The Middle Of The Night?

In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If People Really Need Starbucks From GoPuff In The Middle Of The Night? For the full episode head here: https://youtu.be/nLwypI0f9wg

Feb 09, 20244 min

Fast Five Shorts | Apple Vision Pro: Flash In The Pan Or Idea With Staying Power?

In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If Apple Vision Pro Is A Flash In The Pan Or Idea With Staying Power? For the full episode head here: https://youtu.be/nLwypI0f9wg

Feb 09, 20244 min

Fast Five Shorts | Zac Posen: Good Or Bad hire For The GAP?

In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If Zac Posen Is A Good Or Bad hire For The GAP? For the full episode head here: https://youtu.be/nLwypI0f9wg

Feb 09, 20247 min

Fast Five Shorts | How Significant Is ALDI's Partnership With Grabango?

In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: The Significance Of ALDI's Partnership With Grabango For the full episode head here: https://youtu.be/nLwypI0f9wg

Feb 09, 20244 min
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