Harry Sommer, President & CEO of Norwegian Cruise Line, joins to talk about the state of the cruise industry, then shares why people should more confident than ever in cruising. Plus, we talk about important trends affecting this business and lots more.
Glenn and Craig are all about stocking up on the latest tech gear to make their shows the best possible (i.e. compensate for their lack of hosting skills). This week on Friday Night Audit, the guys are joined by Mike Conyers of Sweetwater, the guy who sells them all their fancy stuff.
Are hotels doing everything they can to cater to older guests and older employees? Melissa Batchelor of MBM Consulting, LLC joins the show to talk about how hotels can make sure that they are making themselves available to people of all ages, but first Harry Javer joins to talk about the upcoming Lodging Conference.
Scott Gerber is the architect behind some of the most famous hotel bars in the world. As his newest project opens at the new Arlo in Midtown NYC we talk to Scott about and his team are uniquely positioned to help define hotels for years to come. Plus, we address NYC vaccine mandates, the struggle with labor as benefits stop, the future of bars and nightlife and lots more.
MMGY Global has partnered with the Black Travel Alliance (BTA) and the National Coalition of Black Meeting Professionals (NCBMP) to award 30 financial grants totaling US$70,000 to Black travel organizations and content creators with the goal of increasing awareness about the needs and wants of the Black traveling community.
We're joined by the wonderful Dr. Jeffrey O, CEO of International Hospitality Institute!
Greg Mount joins the show to talk about his new venture, Victory Hotel Group. Focusing on finding premier investments in hospitality real estate, Greg tells us what looks for when getting involved with a new deal, along with what his short and long term expectations are for the market.
Jan Freitag from CoStar returns to give us updated numbers on what hoteliers should expect this fall while Andrea Stokes of JD Power reveals what customers are really thinking. Plus, Chris Green, CEO of Chesapeake Hospitality shares how the predictions stack up to what he's seeing at his managed hotels.
Dorothy Dowling, Senior Vice President and Chief Marketing Officer for BWH Hotel Group, joins Glenn and Anthony to talk about what Best Western is doing to position themselves as the go to company coming out of the pandemic.
Brian Sparacino from Rebel Hospitality joins us to talk about how he is working to improve the important relationship between owners and management companies. How will the hotel experience be reimagined and how is A.I. helping change the overall efficiency in hotels?
Darina Sokanthong of KCS West, Inc. joins us as I wind down vacation, but figure this show is a good excuse to double down on boozing.
Mike MacManus, Director of Marketing at Freedom Organicides, shares stories from the road over a few cold brews.
Friend of the show Michael Shindler, President of Four Corners Advisors, is back to talk about what the financial landscape is looking like as we recover. Is now the time to buy a hotel? Should you be renovating? He lets us know how he is advising owners regarding the increase in costs to build and renovate properties and how the increase in costs impacts his day to day.
It's a 500th episode celebration you won't want to miss. Not even Glenn or Anthony know what's happening on the show today!
We're at The Showboat in Atlantic City, which is being reinvented. We speak with Chris Green, CEO of Chesapeake Hospitality, whose company manages the hotel to discuss what it's like reinventing a former casino resort.
Tru Global Head Talene Staab shares insights on the brand, what's changed, how it appeals to customers and developers and future expansion plans for the brand.
Phil Hugh, Chief Development Officer - Americas, joins us to update us on how Radisson Hotel Group is fiercely moving ahead into a new era of hotel development and exceeding customer satisfaction. Then, William "Chip" Rogers of American Hotel & Lodging Association shares breaking news regarding EIDL loans geared towards hotel owners!
Live from the Showboat Resort in Atlantic City Glenn and his friends are pre gaming for a concert while Craig and Dave have to watch the mess unfold. Join us for some drinks and stories from seeing concerts on the road!
As part of National Wellness Month Even Hotels takes centerstage to show how they are focused on helping guests keep up with their wellness plans on the go. Julienne Smith(Senior Vice President, Development) and Raul Ortiz(Vice President, Global Marketing & Brand Management, EVEN Hotels) talk about the amazing benefits EVEN has for travelers and owners alike while we do a first ever dual location shoot! Glenn and Anthony are at the EVEN Midtown East in NYC and Julienne and Raul are at the EV...
Nick Falcone talks about how a company created by him and his brothers are attacking the growth in the family travel sector in Florida. Working together they have been able to help bring a new model to the resort residences market.
Furniture is a commodity business? Or is it? Over at Biscayne Hospitality, President Javed Bhaghani says he's reinvented the notion of a hospitality furniture company by delivering great and unexpected service. Watch and learn what he means!
Mark Ricketts, President/COO of McNeill Hotels, joins the show to talk about what are some key strategies that helped the company through the pandemic. With the majority of their portfolio being corporate-owned, do they see third-party management agreements being any more or less attractive given the current climate? Plus, some frank and forward thinking discussion regarding corporate diversity and equity.
Topline - Expert Revenue Management's Connor Vanderholm is using a smart revenue strategy to help his hotelier clients rethink strategies to keep hotels profitable during the continuing hotel industry labor crisis. Watch and find out his secret to putting profits into the pockets of short staffed hotel owners.
Thanks to Ideas Revenue Solutions for being a part of this show! We have Ideas cofounder Sanjay Nagalia and marketing head Mike Chuma. Learn more about Ideas at www.ideas.com.
As in-person conventions are back what can suppliers to take advantage? Almo Hospitality is here to let us know some of the strategies they are taking to put their company in the best position.
Through the pandemic, Red Roof continued to drive success for it's hotels. George Limbert, Interim President, and Matthew Hostetler, Chief Development Officer, talk about what the future holds for the brand and it's franchisees.
We start off National Wellness Month talking to Michele McArthur about how she is bringing her passions of hospitality and wellness together by helping to guide people with a L.E.A.N (Lifestyle - Exercise - Attitude -Nutrition) Holistic Healing Approach from inside out. Plus, Ken Patel of EV Everything on bringing together hotel tech, customer service and experience.
Baggett, tag It, sell it to the pirate at the store! Chris Baggett of Canyon Creek Lodging mixes up a pirate themed cocktail, we take a look at the ALIS parties and lots more fun!
Serving the industry as Chairman of the California Hotel & Lodging Association and his company in the role as CEO of Coast Redwood Hospitality, Bijal Patel discusses how the association is fighting, labor issues and more! Plus, Glenn shares his experience in a luxury guest suite at LAX prior to a flight where celebrities go to get away from crowds. Hint: It's amazing.
As the official podcast of #AAHOCON21, we're excited to be broadcasting live from the show next week. Incoming chair Vinay Patel stops by to share what we can expect when we all see each other next week in Dallas.
