Philippe Zrihen, Head of Ennismore, Americas, joins the show to talk about how he develops some of the most unique hospitality concepts in both the hotel and F&B space.
We're delighted to release the details of a great cobranded labor study along with Hotel Effectiveness. Del Ross shares the details, while Robert Habeeb, CEO of Maverick Hotels an Restaurants, adds real world context.
Jeff Kulek, GM of The London West Hollywood, and Kathy Van Ness, the GM/COO of the luxury Golden Door Resort, join the show to talk about how tourism is Southern California and how they have positioned their properties to prosper in 2022.
Chris Green, CEO of Chesapeake Hospitality returns to the show!
Oh boy! It's the 'L' word again. Today, I have a solution oriented discussion with Mike Marshall, CEO of Marshall Hotels and Resorts. They've got about 75 hotels in more than a dozen states and we discuss how he is handling the crisis and keeping employees engaged and working!
We had so much fun on yesterday's Audit we decided to show it again for anyone who missed it! Join in the laughs and fun of Friday Night Audit...on Saturday! Glenn, Craig, and Producer Dave are joined by CJ Arlotta to talk everything and anything with a few laughs mixed in.
Peter Berk, President of PMZ Capital is Back to talk hotel finances and if companies are buyers or sellers as we move through the back end of 2021 and look forward into 2022.
IHG Hotels & Resorts recently debuted Vignette Collection, its entrant into soft branding with a new luxury and lifestyle brands. Julienne Smith shares details and why the company thinks this is a great value proposition for hotel owners and developers.
Resorts World NYC is the only casino resort in New York City. We go behind the scenes with Darlene Monzo, Chief Marketing Officer about this property as well as their expanding network of resorts on the east coast USA.
Get this: NYC has a new policy where currently closed hotels are being forced to pay severance to employees who haven't worked there for a up to a year or more. This seems insane! What do you think?
Stephen Power, GM of the Ritz Carlton San Francisco shares how luxury properties are adapting through the pandemic.
Glenn Haussman and Craig Sullivan are joined by Dan Ryan for laughs, cocktails and insights.
Today's episode is actually three mini-episodes in one from The Lodging Conference. We talk to Wyndham CEO Geoff Ballotti, Wyndham Chief Development Officer Chip Ohlsson, and then head of Peachtree Hotel Group Greg Friedman in what is one jam packed episode.
Anthony and Glenn chat with Ty Stewart, SVP, Caesars Interactive Entertainment and Executive Director of the World Series of Poker. Watch this fun show and see if Glenn has a good poker face.
Shannon McCallum, Vice President of Hospitality and Customer Success at Volan Technology joins the show to talk about how tech is helping meetings and events evolve. There's also a new Tech Conference holding their first meeting in Las Vegas on December 1st. We learn more about it!
Wheel the World is all about accessible experiences with detailed accessibility information for those with disabilities. This is a great story of personal triumph, entrepreneurship and how hoteliers can make more money catering to this growing business driver.
Ken Greene is now officially President and CEO of AAHOA! We discuss his goals for the influential organization and the powerful economics behind how many hotels it represents.
Glenn and Craig are live at a Twin Peaks restaurant where they're joined by Glenn Moon of Twin Peaks and the property's owner too. They drink beer, do a taste test to see if they can tell a real burger from a Beyond Burger, and lots more shenanigans ensue.
Glenn is hosting a general session panel at The Lodging Conference and we're bringing it to you! This powerful group includes: Jim Alderman, Chief Executive Officer, Radisson Hotel Group Americas Liam Brown, Group President, US and Canada, Marriott International Danny Hughes, EVP & President, Americas, Hilton Heather McCrory, CEO North & Central America, Accor Vinay Patel, 2021-2022 Chairman, AAHOA
Alan Roberts has worked his way up through Hilton, recently getting promoted to Global Head, Hilton Garden Inn. We speak to him about nearing 1,000 hotels, global expansion plans and his personal journey.
Glenn is in Phoenix for The Lodging Conference. Bruce Ford, SVP of Lodging Econometrics and Craig Sullivan of CLIC and Friday Night Audit share their thoughts on the eve of the big conference. If your at the event, come say hi to us during the next two days at the No Vacancy Studio.
Glenn just got to AZ for The Lodging Conference, so he and Anthony discuss what to expect from industry leaders and much more. Plus, we answer your questions!
Glenn is lost somewhere in Alberta Canada while our incredible guest, Deena "Fireball" Baikowitz, is somewhere on the other side of the country. Plus, Glenn is at The Malcolm in Canmore, Alberta with GM Andrew Shephard and several members of the exec team! We're pretty sure Craig feels left out.
We will be joined by Peter Ricci, Professor at FIU, and Jeremy Nichols, a recruiter in Florida to share their viewpoints on the state of the labor crisis in hospitality. Then Sarah Dandashy will pop in for a travel update.
We're joined by Heather McCrory, Chief Executive Officer, ACCOR, NCA to share how she is seeing the state of the hotel business, future opportunities, Glenn's love of Canadian Fairmont Hotels, and much more.
Glenn is in Canada where he and Anthony speak with Dave Kaiser, President & CEO of the Alberta Hotel & Lodging Association and Ingrid Jarett, President & CEO of the British Columbia Hotel & Lodging Association
Anthony and Glenn take a break from guests, and instead, chat about the latest news and answer viewer questions.
Housekeeping professionals are the key to guest satisfaction in hotels and other hospitality properties. To recognize the hardworking individuals who keep rooms, lobbies and other areas clean, Cintas launched the 2021 Cintas S.H.I.N.E. (Star Housekeepers In a New Era) Award. We get the scoop from Patricia Olinger, Executive Director and Global Biorisk Advisory Council™ (GBAC), a Division of ISSA.
Aruba is known as one of the premier vacation destinations and we speak to H the CEO of Aruba Tourism Authority, Ronella Croes, about how they've managed to get their tourism to bounce back post covid. A good thing too since tourism is responsible for about 60% of the country's GDP.
Broadway is back and so are Glenn and Anthony in Times Square. Broadcasting from Broadway in NYC, No Vacancy Live covers the re-opening of Broadway. Times Square Alliance President Tom Harris joins the show to talk about the significance of Broadway shows returning for New York City and the country as a whole.
