Jerry Inzerillo is the hotelier's hotelier and is one of the most prominent professionals on the planet. He's constantly in the mix with the most influential people around the world, no joke, and a few years ago began working with the Kingdom of Saudi Arabia. now he's CEO of Diriyah Gate Development Authority (DGDA), a mixed-use traditional urban community, celebrating the rich cultural history of Saudi Arabia with At-Turaif, a UNESCO World Heritage Site at its heart. It's a $20 billion project ...
May 07, 2021•1 hr 2 min•Season 5Ep. 447
What makes a luxury hotel a luxury hotel? We find out how all the components fit together. Part two features Manuel Martinez, General Manager; Patrick Sewell, Director of Hospitality Operations; Isabelle Hogan, Chef Concierge. Listen to part one for world renowned chef Chef Jean-Georges Vongerichten and Andrew Jeffries, Director of Sales & Marketing
May 06, 2021•58 min•Season 5Ep. 446
What makes a luxury hotel a luxury hotel? We find out how all the components fit together. Huge show whch we have split into two parts. Part one features Manuel Martinez, General Manager; world renowned chef Chef Jean-Georges Vongerichten and Andrew Jeffries, Director of Sales & Marketing.
May 06, 2021•59 min•Season 5Ep. 445
Once the virus epicenter, L.A. is starting its comeback – safely reopening museums, indoor dining, theme parks and outdoor live events, including spectator sports, with appropriate capacity controls and safety protocols. We're joined by Los Angeles Tourism’s President & CEO Adam Burke, who is providing an update on L.A.’s recovery!
May 04, 2021•1 hr 4 min•Season 5Ep. 444
Julius Robinson, Marriott International's Chief Sales & Marketing Officer, US and Canada; has an essential job, getting people interested in travel and staying their hotels. Here's how he sees opportunity going forward and how he plans to leverage it for Marriott. Bonvoy's 140 million members may offer a clue!
May 03, 2021•55 min•Season 5Ep. 443
We go behind the scenes with Ron Pohl , COO of Best Western® Hotels & Resorts to get an update an dhow they will leverage the surging state of the hotel business
Apr 28, 2021•51 min•Season 5Ep. 442
In what may the biggest hotel story of the last year, Sonesta has morphed from a small hotel company to one of the industry's leaders. CEO Carlos Flores shares the story. Also, a live report from Disney World and a focus on autism awareness. Packed show!
Apr 27, 2021•59 min•Season 5Ep. 441
Anthony and Glenn chat about what's on their minds and answer audience questions.
Apr 26, 2021•51 min•Season 5Ep. 440
We're joined by the team from Twin Peaks to mix up some Old Fashions, have some fun chatting about hotels, F&B and more.
Apr 24, 2021•1 hr 7 min•Season 1Ep. 11
Jessica Blotter is CEO & Co-Founder of Kind Traveler, the first socially conscious Give + Get hotel booking & media platform empowering travelers to positively impact visited communities. Through a Give + Get booking model, travelers unlock exclusive hotel rates + perks to book directly with curated Kind Hotels when they give a $10 nightly donation to a local charity that positively impacts communities being visited, or a charity of choice on Kind Traveler. All 100% of donations goes to ...
Apr 22, 2021•1 hr 1 min•Season 5Ep. 439
As we continue moving through recovery, Revenue Management is more critical than ever to generating maximize revenue from every reservation. That’s why we went to Cesar Wurm, VP of Commercial & Revenue Management for IHG. He shared best practices and strategies, especially with major demand discrepancies across the country. This is essential viewing for all hoteliers!
Apr 21, 2021•1 hr 9 min•Season 5Ep. 438
Dan Cockerell returns to discuss the evolving nature of leadership as people return to work. We discuss motivating teams, whether they're new to hotels, or have been experiencing the challenges of working with limited staff. We also discuss the reality of burnout and how to prevent it. First, Teague Hunter on the Hunter Hotel Investment Conference coming up May 10-12.
Apr 20, 2021•1 hr 10 min•Season 5Ep. 437
Sloan Dean is Chief Executive Officer & President at Remington Hotels, an industry leading management company with about 80 hotels. We discuss getting back to profitability -- it's happening -- keeping staff mentally fit, growth strategies and lots, lots more!!!
Apr 19, 2021•1 hr•Season 3Ep. 435
For the first time in HSMAI history, four chapters banded together for an online event, which just happened to feature our very own Glenn Haussman. Here he shares how the hotel industry is replete with potential opportunity, it's just a matter of how to find it! Lots of great positive energy in a session that's equal parts insight and motivation.
Apr 18, 2021•49 min
We get our laughs on with Andrea Depew, Associate & Director of U.S. Business Development at Hager Design International. We discuss Glenn's irrational love of Waffle House, drink too much scotch, discuss event networking strategies and lots more inanity we're afraid to mention in the show notes. Just don't ask questions and watch this please!
Apr 17, 2021•1 hr 3 min•Season 1Ep. 10
Christine Trippi, The Wise Pineapple, and Calvin Tilokee of RevPar Media join Glenn and Anthony to discuss the ins and out of being an entrepreneur. We discus how they got the guts, and made the move from hospitality employees to business owners. Why? When? How? Those questions and more will be answered. And some saucy language too!
Apr 15, 2021•1 hr 17 min•Season 5Ep. 435
Paul N. Leone, is the CEO of The Breakers Palm Beach and Flagler System, Inc. We go behind the scenes at what may be the last family owned grande dame hotel in the USA, which was founded in 1896 by business icon Henry M. Flagler. The luxury hotel has myriad restaurants, two 18-hole championship golf courses, indoor/outdoor spa, beach club with a half mile private beach, four swimming pools, and so much more!
Apr 14, 2021•1 hr 5 min•Season 5Ep. 434
Michael Medzigian is the Chairman and CEO of Watermark Lodging Trust, Inc., a company which owns many highly prized assets in city centers and other unique high barrier to entry resort markets. We talk the upside of the downside, Watermark's ongoing strategy and glean many important tidbits about investing in hotels and working in the career of hotel investment. He is also a Director of the American Hotel & Lodging Association, serves on the Board of its Hospitality Investment Roundtable and...
Apr 13, 2021•52 min•Season 5Ep. 433
After our incredible first interview with Bill Walshe, President and CEO of Viceroy Hotels, and our amazing trip to Hotel Zena in Washington D.C., we get more inspirations and insights. Plus, we learn about their post covid strategy and where they're currently seeing a competitive advantage.
Apr 12, 2021•1 hr 10 min•Season 5Ep. 432
Glenn and Craig get to drink wine with Sarah Dandashy, Askaconcierge.tv! This show goes totally off the rails and we barely got to any planned content. But our misfortune is your gain as Producer Dave surprises us with an appearance by the Calvin Tilokee, the man behind @revparblems and host of @midlifecrisispodcast.
Apr 10, 2021•1 hr 3 min•Season 1Ep. 9
Jan Freitag, National Director of Hospitality with CoStar, shares good news about the state of hospitality from a rooms revenue perspective. He's joined by Chris Green, CEO of Chesapeake Hospitality who shares what he is seeing across his property portfolio. Hint: Fall room sales are off the charts!!!
Apr 10, 2021•57 min•Season 5Ep. 431
Design expert Mike Suomi is back to talk about how COVID continues to influence the future designs of hotels. Plus, we take a look at some great projects. Watch the video version at: https://youtu.be/4g-1PWj1iK4
Apr 08, 2021•1 hr 8 min•Season 5Ep. 430
We are live from The Pierre, one of the most luxurious hotels in the world. We sit with GM Francois-Olivier Luiggi to continue our conversation about elite guest experience and his involvement with the James Beard Foundation.
Apr 08, 2021•1 hr 7 min•Season 5Ep. 429
Wow! We did a live show from the center of the world, Time Square!!! Featuring Tom Harris, President of the Times Sq Alliance. We celebrate all that is amazing about NY. Plus, special appearance by The Naked Cowboy. Now that's what we call a show!
Apr 06, 2021•56 min•Season 5Ep. 428
Laurie Gardner is a regional and sales development director with IHG. We make a spin on the classic screwdriver cocktail with fresh squeezed orange and soda water, then discuss amazing and horrible conference swag, share stories from the road and Glenn complains about how is it possible an Avenger cannot qualify for a mortgage. After this show, it's very possible she'll need new employment after after dealing with Craig, Glenn and Producer Dave. Tune in and watch this disaster now!
Apr 03, 2021•1 hr 10 min•Season 1Ep. 8
Michael Shindler of Four Corners Advisors, Inc. rejoins to talk about hotel investments. We address, bid vs ask, where's the money on the sidelines we keep hearing about, and are development deals about to pop because of more positive industry outlook.
Apr 01, 2021•50 min•Season 5Ep. 427
Today we've got trio of powerful high level award winning GMs from some of Marriott International's most well known North American hotels. Marion Harper Treskin is Complex General Manager, JW Marriott Parq Vancouver; Christine Devers is Complex General Manager for the Renaissance New York Times Square, W Times Square and W Union Square and Jacqueline Volkart, MBA is Dual General Manager, The Ritz-Carlton, South Beach and The Ritz-Carlton Bal Harbour, Miami. This show is about resiliency and buil...
Apr 01, 2021•59 min•Season 5Ep. 426
Cintas is launching a new program called Total Clean, and they chose to do their soft launch on our program! Learn how they're reinventing what it means to be clean at the hotel level and learn about how they're uniform rental program saves hoteliers $$$ while also ensuring staff has a hygienically clean outfit every day they work. Thanks to Nicole Beall and David Mesko for the great conversation.
Mar 31, 2021•56 min•Season 5Ep. 425
Robert Cole is CEO of HVMG - Hospitality Ventures Management Group , a leading hotel management company with dozens of hotels in many parts of the country. We discuss their positive outlook on future travel, the dilemma of wanting to get people back to work but are unable to find them -- hint, they need 500 people right now -- and we discuss why housekeepers never seem to get out of the housekeeping department. Plus, some clever ways to reduce hotel expenses....
Mar 29, 2021•1 hr 4 min•Season 5Ep. 424
Producer Dave and Producer Danyetta battle it out to see who's producing reigns supreme! Plus, we drink Irish mules and Glenn shares what it was like getting back on the road this week.
Mar 27, 2021•1 hr 4 min•Season 1Ep. 7
