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Multifamily Matters

Multifamily Mattersam1070theanswer.com

Multifamily Matters is the only one-hour weekly broadcast radio show in the nation that is solely dedicated to multifamily industry operations.  Listen to industry experts and icons discuss in-depth timely topics that are important to operating multifamily assets.

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Episodes

8/13/2022 Multifamily Matters, Ep. 237 "Best Of...The Ability to Adapt to Emerging Technologies in Multifamily" (Orig. Aired 7/16/22)

A conversation with two longtime multifamily industry veterans, Matt Rogers , Vice President of Operations with MEB Management Services, and Lance Dreher , the Senior Director of Ancillary Services with MEB Management Services … discussing the multifamily industry’s ability to adapt and embrace new and emerging technologies. Show Guests: Matt Rogers – Vice President of Operations with MEB Management Services Lance Dreher – Senior Director of Ancillary Services with MEB Management Services Host a...

Aug 11, 202253 min

8/6/2022 Multifamily Matters, Ep. 236 "Developing a Diverse Multifamily Workforce"

A conversation with two individuals who are both positively impacting the multifamily industry, Helena Johnson , the CORE Coordinator with the Alabama Center for Real Estate, and Michael Huckaby , the Founder and CEO of LifeRamp… discussing the diverse multifamily workforce that is being developed with programs suce as CORE and LifeRamp. Show Guests: Helena Johnson – CORE Coordinator with the Alabama Center for Real Estate Michael Huckaby – Founder and CEO of LifeRamp Host and Producer: Paul Mar...

Aug 03, 202253 min

7/30/2022 Multifamily Matters, Ep. 235 "The Only Close You Will Ever Need"

A conversation with a longtime multifamily veteran, and a wonderful industry educator, Christi Wedel , the Training and Development Manager with Tricap Residential Group… discussing closing techniques, mindset shifts and going deeper with your questions. Show Guests: Christi Wedel – Training and Development Manager with Tricap Residential Group Host and Producer: Paul Marks, CAS Tape Date July 26, 2022 Air Date: July 30, 2022 See omnystudio.com/listener for privacy information....

Jul 27, 202253 min

7/23/2022 Multifamily Matters, Ep. 234 "Why Multifamily Operators Fail with Technology"

A conversation with a great supplier partner to the multifamily industry, Mo Hussein , the CEO of Balanced Asset Solutions … discussing the impact of technology and the challenges with its adoption by multifamily operators. Show Guests: Mo Hussein – CEO of Balanced Asset Solutions Host and Producer: Paul Marks, CAS Tape Date July 19, 2022 Air Date: July 23, 2022 See omnystudio.com/listener for privacy information....

Jul 20, 202253 min

7/16/2022 Multifamily Matters, Ep. 233 "The Ability to Adapt to Emerging Technologies in Multifamily"

A conversation with two longtime multifamily industry veterans, Matt Rogers , Vice President of Operations with MEB Management Services, and Lance Dreher , the Senior Director of Ancillary Services with MEB Management Services … discussing the multifamily industry’s ability to adapt and embrace new and emerging technologies. Show Guests: Matt Rogers – Vice President of Operations with MEB Management Services Lance Dreher – Senior Director of Ancillary Services with MEB Management Services Host a...

Jul 13, 202253 min

7/9/2022 Multifamily Matters, Ep. 232 "Humanity in the Multifamily Workforce"

A conversation with two longtime multifamily industry veterans, Stephanie Graves , Co-Founder of Q10 Property Advisors, and Julie Hartman , Co-Founder of B2G Victory … providing support and embracing humanity and a more tolerant work environment for multifamily teams. Show Guests: Stephanie Graves – Co-Founder of Q10 Property Advisors Julie Hartman – Co-Founder of B2G Victory Host and Producer: Paul Marks, CAS Tape Date July 5, 2022 Air Date: July 9, 2022 See omnystudio.com/listener for privacy ...

Jul 07, 202253 min

7/2/2022 Multifamily Matters, Ep. 231 "Best Of...Is Multifamily Ready for a Four-Day Work Week?" (Orig. Aired 6/11/22)

A conversation with two great journalists, who cover the multifamily industry daily, Jessica Fiur , Editor-in-Chief of Multi-Housing News, and IvyLee Rosario , Senior Associate Editor of Multi-Housing News. …discussing the benefits of a four-day work week and if the multifamily industry is ready to embrace that idea. Show Guests: Jessica Fiur – Editor-in-Chief of Multi-Housing News IvyLee Rosario – Senior Associate Editor of Multi-Housing News Host and Producer: Paul Marks, CAS Tape Date June 7,...

Jun 29, 202253 min

6/25/2022 Multifamily Matters, Ep, 230 "Best Of...The Secrets to Improving Multifamily Culture, Employee Recruitment, Retention, and Morale" (Orig. Aired 6/4/22)

A conversation with longtime multifamily veteran, Tony Sousa , the Vice President of Operations for RPM Living …discussing his ideas and methods for improving multifamily culture within organizations, as well as how to improve employee recruitment, retention, and morale. Show Guests: Tony Sousa – Vice President of Operations for RPM Living Host and Producer: Paul Marks, CAS Tape Date May 31, 2022 Air Date: June 4, 2022 Rebroadcast Date: June 25, 2022 See omnystudio.com/listener for privacy infor...

Jun 22, 202253 min

6/18/2022 Multifamily Matters, Ep. 229 "Best Of...Employee Experience: The Future of Multifamily" (Orig. Aired 5/21/22)

A conversation with two longtime multifamily industry veterans, Stephanie Anderson , Senior Director of Communication and Social Media at Grace Hill, and Jessica Eberbach , Vice President of People and Culture at Tricap Residential Group…discussing the multifamily employee turnover crisis, some of the causes and possible solutions for the future. Show Guests: Stephanie Anderson – Senior Director of Communication and Social Media at Grace Hill Jessica Eberbach – Vice President of People and Cultu...

Jun 15, 202253 min

6/11/2022 Multifamily Matters, Ep. 228 "Is Multifamily Ready for a Four Day Work Week?"

A conversation with two great journalists, who cover the multifamily industry daily, Jessica Fiur , Editor-in-Chief of Multi-Housing News, and IvyLee Rosario , Senior Associate Editor of Multi-Housing News. …discussing the benefits of a four-day work week and if the multifamily industry is ready to embrace that idea. Show Guests: Jessica Fiur – Editor-in-Chief of Multi-Housing News IvyLee Rosario – Senior Associate Editor of Multi-Housing News Host and Producer: Paul Marks, CAS Tape Date June 7,...

Jun 08, 202253 min

6/4/2022 Multifamily Matters, Ep. 227 "The Secrets to Improving Multifamily Culture, Employee Recruitment, Retention and Morale"

A conversation with longtime multifamily veteran, Tony Sousa , the Vice President of Operations for RPM Living …discussing his ideas and methods for improving multifamily culture within organizations, as well as how to improve employee recruitment, retention, and morale. Show Guests: Tony Sousa – Vice President of Operations for RPM Living Host and Producer: Paul Marks, CAS Tape Date May 31, 2022 Air Date: June 4, 2022 See omnystudio.com/listener for privacy information....

Jun 01, 202253 min

5/28/2022 Multifamily Matters, Ep. 226 "Best Of... The Value of One-on-One Leadership Coaching in Multifamily"

A conversation with a longtime multifamily veteran, a best-selling author and a Transformational Leadership Coach, Gary Gregory , Director of Operational Initiatives at Steadfast Management…about the benefits of one-on-one leadership coaching to people who work in the multifamily industry. Show Guests: Gary Gregory – Best selling author, Transformational Leadership Coach and Director of Operational Initiatives at Steadfast Management Host and Producer: Paul Marks, CAS Tape Date April 19, 2022 Ai...

May 25, 202253 min

5/21/2022 Multifamily Matters, Ep. 225 "Employee Experience: The Future of Multifamily"

EMPLOYEE EXPERIENCE: THE FUTURE OF MULTIFAMILY Show Description: A conversation with two longtime multifamily industry veterans, Stephanie Anderson , Senior Director of Communication and Social Media at Grace Hill, and Jessica Eberbach , Vice President of People and Culture at Tricap Residential Group…discussing the multifamily employee turnover crisis, some of the causes and possible solutions for the future. Show Guests: Stephanie Anderson – Senior Director of Communication and Social Media at...

May 18, 202253 min

5/14/2022 Multifamily Matters, Ep. 224 "Best Of... Multifamily Risk Report: What's Driving Employee Turnover?"

A conversation with two longtime multifamily industry veterans, who are very important supplier partners to the industry, Kara Rice , the Chief Communications Officer at Swift Bunny, and Joe Bailey , the Chief Executive Officer, and Founder of Swift Bunny.…discussing what multifamily owners and operators should understand about the factors that drive employee decisions regarding the future with their employers. Show Guests: Kara Rice – Chief Communications Officer at Swift Bunny Joe Bailey – Chi...

May 11, 202253 min

5/7/2022 Multifamily Matters, Ep. 223 "How Market Conditions are Forcing Changes in Multifamily Operations"

A conversation with a longtime multifamily veteran, who is also known as “The Most Curious Person In Multifamily”, Moshe Crane, the Director of Marketing and Leasing with Sage Ventures…discussing the market conditions that are causing some changes in multifamily operations and how to effectively deal with those changes. Show Guests: Moshe Crane – Director of Marketing and Leasing with Sage Ventures Host and Producer: Paul Marks, CAS Tape Date May 3, 2022 Air Date: May 7, 2022 See omnystudio.com/...

May 04, 202253 min

4/30/2022 Multifamily Matters, Ep. 222 "Maximizing the Customer Experience in the Multifamily Online Environment"

A conversation with a longtime multifamily veteran, a best-selling author and a Personal Coach, as well as a Multifamily Consultant, Kathy Clem , the owner of Vast Resources Coaching and Consulting …discussing providing a positive online experience (across all online platforms) for multifamily prospects and residents. Show Guests: Kathy Clem – Owner of Vast Resources Coaching and Consulting Host and Producer: Paul Marks, CAS Tape Date April 26, 2022 Air Date: April 30, 2022 See omnystudio.com/li...

Apr 27, 202253 min

4/23/2022 Multifamily Matters, Ep. 221 "The Value of One-on-One Leadership Coaching in Multifamily"

A conversation with a longtime multifamily veteran, a best-selling author and a Transformational Leadership Coach, Gary Gregory , Director of Operational Initiatives at Steadfast Management…about the benefits of one-on-one leadership coaching to people who work in the multifamily industry. Show Guests: Gary Gregory – Best selling author, Transformational Leadership Coach and Director of Operational Initiatives at Steadfast Management Host and Producer: Paul Marks, CAS Tape Date April 19, 2022 Ai...

Apr 20, 202253 min

4/16/2022 Multifamily Matters, Ep. 220 "The Impact of the Resident Experience App"

A conversation with Robert Gaulden , the Director of Multifamily Channel Strategy at Allegion, Alex Samoylovich , Founder & Co-CEO, Livly, and Brian Duggan , Co-Founder & Co-CEO, Livly.and Founder & CEO, Guardian Properties.…discussing how Resident Experience Apps are being adopted how they are helpful to multifamily operators. Show Guests: Robert Gaulden – Director of Multifamily Channel Strategy at Allegion Alex Samoylovich – Founder & Co-CEO, Livly Brian Duggan – Co-Founder &a...

Apr 13, 202253 min

4/9/2022 Multifamily Matters, Ep. 219 "Multifamily Risk Report: What's Driving Employee Turnover?"

A conversation with two longtime multifamily industry veterans, who are very important supplier partners to the industry, Kara Rice , the Chief Communications Officer at Swift Bunny, and Joe Bailey , the Chief Executive Officer, and Founder of Swift Bunny.…discussing what multifamily owners and operators should understand about the factors that drive employee decisions regarding the future with their employers. Show Guests: Kara Rice – Chief Communications Officer at Swift Bunny Joe Bailey – Chi...

Apr 06, 202253 min

4/2/2022 Multifamily Matters, Ep. 218 "What is Currently on the Horizon for Multifamily?"

A conversation with a prolific journalist who covers the multifamily industry daily, Paul Bergeron , Executive Editor of real estate content platform, Thought Leadership Today.…discussing what he is hearing from multifamily industry leaders about several different challenges and topics. Show Guests: Paul Bergeron – Executive Editor of Thought Leadership Today Host and Producer: Paul Marks, CAS Tape Date March 29, 2022 Air Date: April 2, 2022 See omnystudio.com/listener for privacy information....

Mar 31, 202253 min

3/26/2022 Multifamily Matters, Ep. 217 "Best Of... The Multifamily Workforce Mental Health Crisis" (Orig. Aired 1/1/22)

Show Description: A conversation with long-time multifamily industry veteran and business leader, Mike Brewer, the Chief Operating Officer of RADCO Residential.…discussing the current mental health crisis in the multifamily industry…the challenges and how to improve the situation. Show Guests: Mike Brewer – Chief Operating Officer of RADCO Residential Host and Producer: Paul Marks, CAS Tape Date December 28, 2021 Air Date: January 1, 2022 Rebroadcast Date: March 26, 2022 See omnystudio.com/liste...

Mar 23, 202253 min

3/19/2022 Multifamily Matters, Ep. 216 "Best Of...Employee Retention in Multifamily - The Great Pursuit!" (Orig. Aired 2/26/22)

A conversation with two longtime multifamily industry veterans, Mary Gwyn , the Chief Innovator at Apartment Dynamics, and Tom Gwyn , the Owner of Apartment Dynamics …discussing the issues with multifamily employee retention and possible methods and solutions for improvement. Show Guests: Mary Gwyn – Chief Innovator with Apartment Dynamics Tom Gwyn – Owner of Apartment Dynamics Host and Producer: Paul Marks, CAS Tape Date: February 22, 2022 Air Date: February 26, 2022 Rebroadcast Date: March 19,...

Mar 21, 202253 min

3/12/2022 Multifamily Matters, Ep. 215 "20 for 20 in 2022"

A conversation with long-time multifamily industry veteran, Dom Beveridge , a principal with 20 for 20 and D2 Demand Solutions.…discussing the results from the annual report of 20 conversations with Senior Multifamily Industry Executives. Show Guests: Dom Beveridge – Principal with 20 for 20 and D2 Demand Solutions Host and Producer: Paul Marks, CAS Tape Date: March 8, 2022 Air Date: March 12, 2022 See omnystudio.com/listener for privacy information....

Mar 09, 202253 min

3/5/2022 Multifamily Matters, Ep. 214 "Winning Customer Service for Better Resident Retention at Multifamily Assets"

A conversation with longtime multifamily industry veteran, Tearra Dotson, a Senior Regional Manager with TWG and the Founder of HOPS – Helping Other People Succeed . …discussing how to create winning customer service to achieve better resident retention at multifamily assets. Show Guests: Tearra Dotson – Senior Regional Manager with TWG and the Founder of HOPS – Helping Other People Succeed Host and Producer: Paul Marks, CAS Tape Date: March 1, 2022 Air Date: March 5, 2022 See omnystudio.com/lis...

Mar 02, 202253 min

2/26/2022 Multifamily Matters, Ep. 213 "Employee Retention in Multifamily - The Great Pursuit!"

A conversation with two longtime multifamily industry veterans, Mary Gwyn , the Chief Innovator at Apartment Dynamics, and Tom Gwyn , the Owner of Apartment Dynamics …discussing the issues with multifamily employee retention and possible methods and solutions for improvement. Show Guests: Mary Gwyn – Chief Innovator with Apartment Dynamics Tom Gwyn – Owner of Apartment Dynamics Host and Producer: Paul Marks, CAS Tape Date: February 22, 2022 Air Date: February 26, 2022 See omnystudio.com/listener...

Feb 23, 202253 min

2/19/2022 Multifamily Matters, Ep. 212 "Minimizing Increasing Theft at Multifamily Assets"

A conversation with longtime multifamily industry veteran, Christie Sandlin , a Regional Manager with Greystar, and a great supplier partner to the multifamily industry and a security expert, Ryan Strange , the President of ControlByNet…discussing the issue of increasing theft incidents at multifamily assts and the methods available to minimize it. Show Guests: Christie Sandlin – Regional Manager with Greystar Ryan Strange – President of ControlByNet Host and Producer: Paul Marks, CAS Tape Date ...

Feb 15, 202253 min

2/12/2022 Multifamily Matters, Ep. 211 "Best Of... Renter Stigma - At Home in the Apartment Industry" (Orig. Aired 10/23/21)

A conversation with Carla Earhart, PhD – Professor of Property Management, in the Department of Applied Business, Miller College of Business at Ball State University…discussing how “renter stigma” impacts the multifamily industry and how we as an industry can respond. Show Guests: Carla Earhart, PhD – Professor of Property Management, in the Department of Applied Business, Miller College of Business at Ball State University Host and Producer: Paul Marks, CAS Tape Date October 19, 2021 Air Date: ...

Feb 10, 202253 min

2/5/2022 Multifamily Matters, Ep. 210 "Best Of... How to Recruit, Engage, and Retain High Performing Multifamily Teams" (Orig. Aired 10/30/21)

A conversation with author and longtime multifamily industry veteran, Kathy Clem, CPM, MA, the owner of Vast Coaching Resources …discussing the most effective methods for recruiting and retaining multifamily teams. Show Guests: Kathy Clem, CPM, MA – Owner of Vast Coaching Resources Host and Producer: Paul Marks, CAS Tape Date October 26, 2021 Air Date: October 30, 2021 Rebroadcast Date: February 5, 2022 See omnystudio.com/listener for privacy information....

Feb 02, 202253 min

1/29/2022 Multifamily Matters, Ep. 209 "Multifamily Property Management Trends We Should Let Die in 2022"

A conversation with a journalist who covers the multifamily industry daily, Jessica Fiur , the Editor In Chief of Multi-Housing News, and a longtime multifamily industry veteran, Barry Tomlin , the Vice President of Breeden Property Management…discussing some of the multifamily property management trends that maybe should not be considered in 2022. Show Guest: Jessica Fiur – Editor In Chief of Multi-Housing News Barry Tomlin – Vice President of Breeden Property Management Host and Producer: Paul...

Feb 01, 202253 min

1/22/2022 Multifamily Matters, Ep. 208 "The Reality of Multifamily Renovation Workflow in 2022"

A conversation with two longtime multifamily industry veterans, Stephanie Graves , Co-Founder and CEO of Q10 Property Advisors, and Marilyn Rivero , a Regional Account Manager with FIRST ONSITE.…discussing the impact and effect of the current labor shortage, supply chain issues and workflow for renovation and construction at multifamily assets . Show Guest: Stephanie Graves – Co-Founder and CEO of Q10 Property Advisors Marilyn Rivero – Regional Account Manager with FIRST ONSITE Host and Producer...

Feb 01, 202253 min
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