3/5/2022 Multifamily Matters, Ep. 214 "Winning Customer Service for Better Resident Retention at Multifamily Assets"
Mar 02, 2022•53 min
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Episode description
A conversation with longtime multifamily industry veteran, Tearra Dotson, a Senior Regional Manager with TWG and the Founder of HOPS – Helping Other People Succeed.…discussing how to create winning customer service to achieve better resident retention at multifamily assets.
Show Guests:
Tearra Dotson – Senior Regional Manager with TWG and the Founder of HOPS – Helping Other People Succeed
Host and Producer:
Paul Marks, CAS
Tape Date:
March 1, 2022
Air Date:
March 5, 2022
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