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Multifamily Matters

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Multifamily Matters is the only one-hour weekly broadcast radio show in the nation that is solely dedicated to multifamily industry operations.  Listen to industry experts and icons discuss in-depth timely topics that are important to operating multifamily assets.

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Episodes

9/27/2019 Multifamily Matters, Ep. 87 "Down and Dirty Maintenance Hacks"

A conversation with Stephanie Graves, Co-Founder and CEO of Q10 Property Advisors, Nichole Curl, Director of Multifamily of Lexington Group, and Izzy Garza, National Account Manager with Maintenance Supply Headquarters…discussing creative maintenance hacks that could save time and money at a multifamily property. Show Guests: Stephanie Graves – Co-Founder and CEO of Q10 Property Advisors Nichole Curl – Director of Multifamily of Lexington Group Izzy Garza – National Account Manager of Maintenanc...

Jan 29, 202253 min

9/20/2019 Multifamily Matters, Ep. 86 "The Explosion of Short-Term Rentals: Deal or No Deal?"

A conversation with Stephanie Anderson , Manager of Industry Operations with the National Apartment Association…discussing the current trend across the country of short-term rentals and how it is affecting the multifamily industry. Show Guests: Stephanie Anderson – Manager of Industry Operations with the National Apartment Association Host and Producer: Paul Marks, CAS Tape Date: September 17, 2019 Air Date : September 20, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

9/6/2019 Multifamily Matters, Ep. 84 "Artificial Intelligence – A Seamless Experience"

A conversation with longtime multifamily industry veteran and influencer, Mike Brewer, Executive Vice President with RADCO Residential …discussing how Artificial Intelligence in the multifamily arena can create a seamless experience for team members, customers, business partners and investors. Show Guests: Mike Brewer – Executive Vice President – RADCO Residential Host and Producer: Paul Marks, CAS Tape Date: September 3, 2019 Air Date : September 6, 2019 See omnystudio.com/listener for privacy ...

Jan 29, 202253 min

9/13/20196 Multifamily Matters, Ep. 85 "Community Housing Solutions: Investing in Our Future"

A conversation with Joy Horak-Brown , President and CEO of New Hope Housing and Nathan Kelley , Vice President, Finance & Development with Blazer Building Company …discussing the issues and obstacles that affordable housing faces today and how to navigate in that space. Show Guests: Joy Horak-Brown – President and CEO of New Hope Housing Nathan Kelley – Vice President, Finance & Development with Blazer Building Company Host and Producer: Paul Marks, CAS Tape Date: September 5, 2019 Air D...

Jan 29, 202253 min

8/30/2019 Multifamily Matters, Ep. 83"Business Planning Tips for 2020 – Busting the Budget Blues"

A conversation with Rich George, The NOI Coach and Doug Chasick, The Apartment Doctor …discussing the importance to a multifamily property of a thorough business plan and a detailed budget. Show Guests: Rich George – The NOI Coach Doug Chasick – The Apartment Doctor Host and Producer: Paul Marks, CAS Tape Date: August 27, 2019 Air Date : August 30, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

8/23/2019 Multifamily Matters, Ep. 82 "Best Of...20 For ’20 – Twenty Conversations with Senior Multifamily Executives About the Outlook For 2020 and Beyond" (Orig. Aired 4/12/19)

A conversation with longtime veterans of the multifamily industry, Donald Davidoff, Founder of D2 Demand Solutions, and Dom Beveridge, Principal with D2 Demand Solutions.…discussing their recent “White Paper” that looks to the future of the multifamily industry in the year 2020. Show Guests: Donald Davidoff – Founder of D2 Demand Solutions Dom Beveridge – Principal with D2 Demand Solutions Host and Producer: Paul Marks, CAS Tape Date: April 9, 2019 Air Date: April 12, 2019 Rebroadcast Date: Augu...

Jan 29, 202253 min

8/16/2019 Multifamily Matters, Ep. 81 "Technology Trends in Multifamily - Artificial Intelligence"

A conversation with Stephanie Anderson, Industry Operations Manager with the National Apartment Association …discussing how the future of the multifamily industry will be affected by technology. Show Guests: Stephanie Anderson – Industry Operations Manager with the National Apartment Association Host and Producer: Paul Marks, CAS Tape Date: August 13, 2019 Air Date : August 16, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

8/9/2019 Multifamily Matters, Ep. 80 "Best Of... Managing the Concession Obsession" (Orig. Aired 6/21/19)

A conversation with longtime multifamily industry veteran and national industry educator Mary Gwyn, CPM – Chief Innovator of Apartment Dynamics …discussing the knowing the pitfalls of the “Concessions Merry-Go-Round” and how to get off of it. Show Guests: Mary Gwyn, CPM – Chief Innovator of Apartment Dynamics Host and Producer: Paul Marks, CAS Tape Date: June 18, 2019 Air Date : June 21, 2019 Rebroadcast Date : August 9, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

8/2/2019 Multifamily Matters, Ep. 79 "Fair Housing... The Good, The Bad, and the Ugly"

A conversation with Anne Sadovsky, a multifamily industry veteran and a nationally sought out educator, trainer and speaker …discussing the always hot topic of “Fair Housing”. Show Guests: Anne Sadovsky – National Multifamily Industry Trainer, Educator and Speaker Host and Producer: Paul Marks, CAS Tape Date: July 30, 2019 Air Date : August 2, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

7/26/2019 Multifamily Matters, Ep. 78 "Best Of... The 4 Key Economic Impacts of Loyalty!" (Orig. Aired 5/31/19)

A conversation with 30-year multifamily industry veteran Toni Blake – President of TotallyToni.com, as well as a popular international speaker, consultant, author and comedienne inspiring thousands of multifamily apartment industry professionals every year …discussing why loyalty is so important when leasing and marketing a property. Show Guests: Toni Blake – President of TotallyToni.com Host and Producer: Paul Marks, CAS Tape Date: May 28, 2019 Air Date : May 31, 2019 Rebroadcast Date : July 26...

Jan 29, 202253 min

7/19/2019 Multifamily Matters, Ep. 77 "Tips and Challenges for a Successful Lease-Up"

A conversation with Peter Remmes, Vice President of Client Relations with Apartment Life and Caroline Forehand, Principal of High View Investments…discussing the tips and tricks for a successful lease-up. Show Guests: Peter Remmes – Vice President of Client Relations with Apartment Life Caroline Forehand – Principal of High View Investments Host and Producer: Paul Marks, CAS Tape Date: July 16, 2019 Air Date : July 19, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

7/12/2019 Multifamily Matters, Ep. 76 "Property Management - Old School VS. New School"

A conversation with Brandon Coleman, General Manager at Zocalo Apartments, …discussing how property management has changed in the multifamily industry. Show Guests: Brandon Coleman – General Manager at Zocalo Apartments Host and Producer: Paul Marks, CAS Tape Date: July 9, 2019 Air Date : July 12, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

7/5/2019 Multifamily Matters, Ep. 75 "Thinking Like a Multifamily Owner"

A conversation with John Ridgway, Owner and President of Celtic Realty Advisors, …discussing how to implement the owner’s objectives at a multifamily property. Show Guests: John Ridgway – Owner and President of Celtic Realty Advisors Host and Producer: Paul Marks, CAS Tape Date: July 2, 2019 Air Date : July 5, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

6/28/2019 Multifamily Matters, Ep. 74 "Houston Apartment Association Programs for Management and Supplier Partners"

A conversation with Terri Clifton, President of Better World Properties, Patricia Ortega, Property Manager with LumaCorp, Arely Pena, Senior Staffing Specialist with The Liberty Group, and Blaise Spitaleri, Business Development Manager at Rasa Floors …discussing some of the great and valuable programs offered by the Houston Apartment Association for Management and Supplier Partners. Show Guests: Terri Clifton – President of Better World Properties Patricia Ortega – Property Manager with LumaCorp...

Jan 29, 202253 min

6/21/2019 Multifamily Matters, Ep. 73 "Managing the Concession Obsession"

A conversation with longtime multifamily industry veteran and national industry educator Mary Gwyn, CPM – Chief Innovator of Apartment Dynamics …discussing and knowing the pitfalls of the “Concessions Merry-Go-Round” and how to get off of it. Show Guests: Mary Gwyn, CPM – Chief Innovator of Apartment Dynamics Host and Producer: Paul Marks, CAS Tape Date: June 18, 2019 Air Date : June 21, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

6/14/2019 Multifamily Matters, Ep. 72 "Everything You Wanted to Know About Leasing - But Were Afraid to Ask"

A conversation with longtime multifamily industry veteran and industry educator Stephanie Graves, CEO of Q10 Property Advisors…discussing the importance of being prepared for the “leasing season” in the multifamily industry. Show Guests: Stephanie Graves – CEO of Q10 Property Advisors Host and Producer: Paul Marks, CAS Tape Date: June 11, 2019 Air Date : June 14, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

6/7/2019 Multifamily Matters, Ep. 71 "The Importance of Customer Service"

A conversation with Kristie McKee, Regional Property Manager with Knightvest Management, William Walker, the Community Manager at Meyer Forest Apartments and Elena Martinez, the Community Manager at Lexington Luxury Living …discussing why great customer service is so important in the multifamily industry. Show Guests: Kristie McKee – Regional Property Manager with Knightvest Management William Walker – Community Manager – Meyer Forest Apartments Elena Martinez – Community Manager – Lexington Lux...

Jan 29, 202253 min

5/31/2019 Multifamily Matters, Ep. 70 "The 4 Key Economic Impacts of Loyalty!"

A conversation with 30-year multifamily industry veteran Toni Blake – President of TotallyToni.com, as well as a popular international speaker, consultant, author and comedienne inspiring thousands of multifamily apartment industry professionals every year …discussing why loyalty is so important when leasing and marketing a property. Show Guests: Toni Blake – President of TotallyToni.com Host and Producer: Paul Marks, CAS Tape Date: May 28, 2019 Air Date : May 31, 2019 See omnystudio.com/listene...

Jan 29, 202253 min

5/24/2019 Multifamily Matters, Ep. 69 "The Importance of Having a Professional Code of Ethics"

A conversation with multifamily industry veterans David Hargrove, CPM – COO of Asset Plus, Kathy Maxie, CPM – Southwest Regional Supervisor for RCMI, Robert Lopes, CPM – CEO of Relik Realty and Jo D. Miller Bressler – Executive Director of IREM Houston…discussing why it is so important to operate with a Professional Code of Ethics in the multifamily industry. Show Guests: David Hargrove, CPM – COO of Asset Plus Kathy Maxie, CPM – Southwest Regional Supervisor for RCMI Robert Lopes, CPM – CEO of ...

Jan 29, 202253 min

5/17/2019 Multifamily Matters, Ep. 68 "Doing Everything with Purpose"

A conversation with multifamily industry veterans Jana Gragg, Regional Supervisor with Landmark Management Group, Shannon Fletcher, Regional Supervisor with Landmark Management Group and Brittany Stasko, Leasing and Marketing Director with Landmark Management Group…discussing their motto and mantra of “doing everything with purpose”. Show Guests: Jana Gragg – Regional Supervisor with Landmark Management Group Shannon Fletcher – Regional Supervisor with Landmark Management Group Brittany Stasko –...

Jan 29, 202253 min

5/10/2019 Multifamily Matters, Ep. 67 "Creative and Interesting Ideas and Tips... For Owners and Operators of Multifamily Properties"

A conversation with multifamily industry thought leaders Joe Killinger, a Partner with Pono Asset Management, and George Pino, CEO of Commercial Brokers International.…discussing their creative and interesting ideas and tips…for owners and operators of multifamily properties. Show Guests: Joe Killinger – Partner with Pono Asset Management George Pino – CEO of Commercial Brokers International Host and Producer: Paul Marks, CAS Tape Date: May 8, 2019 Air Date : May 10, 2019 See omnystudio.com/list...

Jan 29, 202253 min

5/3/2019 Multifamily Matters, Ep. 66 "Best Of... The Importance of Talent Development and Personal Development in Multifamily" (Orig. Aired 12/14/18)

A conversation with Rich George, an author and the owner of NOI Coach , a consulting and training firm that supports the multifamily industry and Robert Lopes, Founding Partner & CEO at Relik Realty . …about the importance of talent development and personal development in the multifamily industry Show Guests: Rich George – an author and the owner of NOI Coach Robert Lopes – Founding Partner & CEO at Relik Realty Host and Producer: Paul Marks, CAS Tape Date: December 11, 2018 Air Date : D...

Jan 29, 202253 min

4/26/2019 Multifamily Matters, Ep. 65 "Best Of... An Interesting Discussion with a Multifamily Management Expert and a Vendor" (Orig. Aired 2/1/19)

A conversation with Blaise Spitaleri, Business Development Manager with Rasa Floors and Ramey Khalil, Regional Manager with Capstone Real Estate Services. …about several topics important to the multifamily industry. Show Guests: Blaise Spitaleri – Business Development Manager with Rasa Floors Ramey Khalil – Regional Manager with Capstone Real Estate Services Host and Producer: Paul Marks, CAS Tape Date: January 29, 2019 Air Date : February 1, 2019 Rebroadcast Date: April 26, 2019 See omnystudio....

Jan 29, 202253 min

4/19/2019 Multifamily Matters, Ep. 64 "How Operations and Management Can Relate to Clients and Asset Managers"

A conversation with longtime veterans of the multifamily industry, Shelley Johnson, Senior Vice President of Property Management – Houston with Roscoe Properties, Lisa Mohr, Regional Vice President with Roscoe Properties, and Danielle Mitchel, Regional Manager with Roscoe Properties.…discussing their ideas and experience on the best ways to relate to and with clients and Asset Managers. Show Guests: Shelley Johnson – Senior Vice President of Property Management – Houston with Roscoe Properties L...

Jan 29, 202253 min

4/12/2019 Multifamily Matters, Ep. 63 "20 for '20 - Twenty Conversations with Senior Multifamily Executives About the Outlook for 2020 and Beyond"

A conversation with longtime veterans of the multifamily industry, Donald Davidoff, Founder of D2 Demand Solutions, and Dom Beveridge, Principal with D2 Demand Solutions.…discussing their recent “White Paper” that looks to the future of the multifamily industry in the year 2020. Show Guests: Donald Davidoff – Founder of D2 Demand Solutions Dom Beveridge – Principal with D2 Demand Solutions Host and Producer: Paul Marks, CAS Tape Date: April 9, 2019 Air Date: April 12, 2019 See omnystudio.com/lis...

Jan 29, 202253 min

4/5/2019 Multifamily Matters, Ep. 62 "The Challenges and Opportunities in Leasing Multifamily Properties"

A conversation with longtime veterans of the multifamily industry, Joe Melton, Vice President of Marketing and Management Support Services with The Morgan Group, Ruth Reyes, a Senior Community Manager with The Morgan Group, and Danny Leviston, a Leasing Consultant with The Morgan Group.…about the issues and opportunities faced in leasing multifamily properties today Show Guests: Joe Melton – Vice President of Marketing and Management Support Services with The Morgan Group Ruth Reyes – Senior Com...

Jan 29, 202253 min

3/29/2019 Multifamily Matters, Ep. 61 "Effective Ways to Communicate with Your Residents and Your Team"

A conversation with longtime veterans of the multifamily industry, Stephanie Graves, Co-Founder and CEO of Q10 Property Advisors and Nina Kirtley, Regional Vice President of Operations of American Realty Investors.…about the most effective ways to communicate with residents and your team. Show Guests: Stephanie Graves – Co-Founder and CEO of Q10 Property Advisors Nina Kirtley – Regional Vice President of Operations of American Realty Investors Host and Producer: Paul Marks, CAS Tape Date: March ...

Jan 29, 202253 min

3/22/2019 Multifamily Matters, Ep. 60 "Current Challenges and Obstacles in Multifamily"

A conversation with longtime veteran of the multifamily industry, Neal Higgins, Vice President of Acquisitions with KC Venture Group.…about some of the challenges that face the multifamily industry. Show Guests: Neal Higgins – Vice President of Acquisitions with KC Venture Group Host and Producer: Paul Marks, CAS Tape Date: March 19, 2019 Air Date: March 22, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

3/15/2019 Multifamily Matters, Ep. 59 "Best Of... How to Create Strong Supplier, Partner, and Property Management Relationships" (Orig. Aired 3/1/19)

A conversation with Izzy Garza, National Account Manager with Maintenance Supply Headquarters, Billy Griffin, Vice President of Sales with Camp Construction, Blaise Spitaleri, Business Development Manager at Rasa Floors and Stephanie Graves, Co-Founder and CEO of Q10 Property Advisors.…about the best ways to create strong relationships between supplier partners and property management. Show Guests: Izzy Garza – National Account Manager with Maintenance Supply Headquarters Billy Griffin – Vice Pr...

Jan 29, 202253 min

3/8/2019 Multifamily Matters, Ep. 58 "How to Create Strong Marketing and Leading Programs"

A conversation with industry expert Ross Fried, Marketing, Leasing and Business Development Consultant.…about creating marketing, leasing and training programs. Show Guests: Ross Fried – Multifamily Leasing, Marketing and Training Consultant Host and Producer: Paul Marks, CAS Tape Date: March 5, 2019 Air Date: March 8, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202254 min
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