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Multifamily Matters

Multifamily Mattersam1070theanswer.com

Multifamily Matters is the only one-hour weekly broadcast radio show in the nation that is solely dedicated to multifamily industry operations.  Listen to industry experts and icons discuss in-depth timely topics that are important to operating multifamily assets.

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Episodes

3/1/2019 Multifamily Matters, Ep. 57 "How to Create Strong Supplier, Partner, and Property Management Relationships"

A conversation with Izzy Garza, National Account Manager with Maintenance Supply Headquarters, Billy Griffin, Vice President of Sales with Camp Construction, Blaise Spitaleri, Business Development Manager at Rasa Floors and Stephanie Graves, Co-Founder and CEO of Q10 Property Advisors.…about the best ways to create strong relationships between supplier partners and property management. Show Guests: Izzy Garza – National Account Manager with Maintenance Supply Headquarters Billy Griffin – Vice Pr...

Jan 29, 202253 min

2/22/2019 Multifamily Matters, Ep. 56 "Best Of... A Best of 2018 Special - Tribes, Transparency, and the Truth... Remember Where You Came From" (Orig. Aired 6/22/18)

A conversation with multifamily industry experts Kimberly Hurd, Senior Vice President of Operations for Sundance Property Management, and Melissa Joy, Vice President of Operations in the Southeast for Village Green about the best ways to manage and interact with your staff to create the strongest, most loyal and productive teams possible. Show Guests: Kimberly Hurd – Senior Vice President of Operations – Sundance Property Management Melissa Joy – Vice President of Operations Southeast – Village ...

Jan 29, 202254 min

2/15/2019 Multifamily Matters, Ep. 55 "Best Of... A Best of 2018 Special - Tips and Tricks for Implementing a Value-Add Strategy" (Orig. Aired 11/30/18)

A conversation with long time multifamily industry veteran Jaime Rauscher, the Founder and President of AXIOM Multifamily Consulting and Greg Lozinak, Chief Operating Officer of Newcastle Limited. …about how to “hit the ground running” to ensure that a value-add strategy designed for a property will be implemented in a timely and cost-efficient manner. Show Guests: Jaime Rauscher – Founder and President of AXIOM Multifamily Consulting Greg Lozinak – Chief Operating Officer of Newcastle Limited H...

Jan 29, 202253 min

2/8/2019 Multifamily Matters, Ep. 54 "The PropTech Tsunami That is Making Landfall in the Multifamily Space"

A conversation with Mike Brewer, Executive Vice President at RADCO Residential. …about the massive technological changes happening in the multifamily industry. Show Guests: Mike Brewer – Executive Vice President at RADCO Residential Host and Producer: Paul Marks, CAS Tape Date: February 5, 2019 Air Date : February 8, 2019 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

2/1/2019 Multifamily Matters, Ep. 53 "An Interesting Discussion with a Multifamily Management Expert and a Vendor"

A conversation with Blaise Spitaleri, Business Development Manager with Rasa Floors and Ramey Khalil, Regional Manager with Capstone Real Estate Services. …about several topics important to the multifamily industry. Show Guests: Blaise Spitaleri – Business Development Manager with Rasa Floors Ramey Khalil – Regional Manager with Capstone Real Estate Services Host and Producer: Paul Marks, CAS Tape Date: January 29, 2019 Air Date : February 1, 2019 See omnystudio.com/listener for privacy informat...

Jan 29, 202253 min

1/25/2019 Multifamily Matters, Ep. 52 "Best Of... Best of 2018 Special - Apartment Life - A Unique Resident Retention Program" (Orig. Aired 11/16/18)

A conversation with Erin Hardy, Vice President of Client Relations at Apartment Life, Stacy Hunt, Executive Director at Greystar, Lorena Crump, Regional Manager with the Lincoln Property Company, Tiffany Scarlett, Business Manager with Alliance Residential and Itezelle Arienza a resident who lives at a community where the Apartment Life program is in place…about the “value proposition” that the proven Apartment Life program provides to multifamily properties. Show Guests: Erin Hardy – Vice Presi...

Jan 29, 202254 min

1/18/2019 Multifamily Matters, Ep. 51 "Best Of... A Best of 2018 Special - Selling Your Product in a Competitive Market - Tips for Your Sales Team!" (Orig. Aired 10/19/18)

A conversation with Randi Cameron – Regional Marketing Director at Lincoln Property Company, Joe Melton – Vice President of Marketing and Management Support Services at The Morgan Group, and Carina Bryars – Director of Marketing with Greystar.…discussing how to sell your product in a touch market. Show Guests: Randi Cameron – Regional Marketing Director – Lincoln Property Company Joe Melton – Vice President of Marketing and Management Support Services – The Morgan Group Carina Bryars – Carina Br...

Jan 29, 202253 min

1/11/2019 Multifamily Matters, Ep. 50 "Best Of... Improving Employee Engagement and Customer Service" (Orig. Aired 11/23/18)

This week’s show is a best of 2018 special and a rebroadcast of our 43rd episode. A conversation with long time multifamily industry veteran Stephanie Graves, the Co-Founder and CEO of Q10 Property Advisors and Mindy Price, Vice President of Sales at J Turner Research …about the importance of improving employee engagement and the customer service experience. Show Guests: Stephanie Graves – Co-Founder and CEO of Q10 Property Advisors Mindy Price – Vice President of Sales with J Turner Research Ho...

Jan 29, 202253 min

1/4/2019 Multifamily Matters, Ep. 49 "Best Of... Pricing and Revenue Management in the Multifamily Industry" (Orig. Aired 6/15/18)

A conversation with multifamily industry experts Donald Davidoff, Founder of D2 Demand Solutions, and Bryan Hilton, Senior Vice President of Revenue Management with Simpson Property Group about Pricing and Revenue Management…the past, present and future. Show Guests: Donald Davidoff – Founder – D2 Demand Solutions Bryan Hilton – Senior Vice President of Revenue Management – Simpson Property Group Host and Producer: Paul Marks, CAS Tape Date: June 12, 2018 Air Date : June 15, 2018 Rebroadcast Dat...

Jan 29, 202253 min

12/28/2018 Multifamily Matters, Ep. 48 "Best Of... Discussing the New Book - I Have a Complex, But I'm Managing It" (Orig. Aired 7/18/18)

A conversation with Monica Simmons, Vice President of Sales and Marketing for The Vendor Guide, Kathy Gibbs, The Vendor Guide Girl and Ken Bohan, President and CEO of The Liberty Group. discussing the new book entitled I Have A Complex, But I’m Managing It! …a collection of funny stories about the apartment industry. To get a copy of the book, go to the Facebook page named I Have A Complex But I am Managing It and remember, all proceeds go to the American Red Cross and are earmarked for Hurrican...

Jan 29, 202254 min

12/21/2018 Multifamily Matters, Ep. 47 "Best Of... Why Water Conservation is So Important to Multifamily Properties" (Orig. Aired 2/2/18)

A conversation with Rich George, an author and the owner of NOI Coach , a consulting and training firm that supports the multifamily industry and Robert Lopes, Founding Partner & CEO at Relik Realty . …about the importance of talent development and personal development in the multifamily industry Show Guests: Rich George – an author and the owner of NOI Coach Robert Lopes – Founding Partner & CEO at Relik Realty Host and Producer: Paul Marks, CAS Tape Date: February 1, 2018 Air Date : Fe...

Jan 29, 202251 min

12/14/2018 Multifamily Matters, Ep. 46 "The Importance of Talent Development and Personal Development in Multifamily"

A conversation with Rich George, an author and the owner of NOI Coach , a consulting and training firm that supports the multifamily industry and Robert Lopes, Founding Partner & CEO at Relik Realty . …about the importance of talent development and personal development in the multifamily industry Show Guests: Rich George – an author and the owner of NOI Coach Robert Lopes – Founding Partner & CEO at Relik Realty Host and Producer: Paul Marks, CAS Tape Date: December 11, 2018 Air Date : D...

Jan 29, 202254 min

12/7/2018 Multifamily Matters, Ep. 45 "Controlling Your Water Costs Through Professional Irrigation Management"

A conversation with Kelly Aylesworth, Client Relations Manager with WaterLogic, and John O’Donnell, Vice President of Technology. …about the importance of using professional irrigation management at a multifamily property to ensure the health of the landscape, to create significant financial savings and to conserve water. Show Guests: Kelly Aylesworth – Client Relations Manager – WaterLogic John O’Donnell – Vice President of Technology – WaterLogic Host and Producer: Paul Marks, CAS Tape Date: D...

Jan 29, 202253 min

11/30/2018 Multifamily Matters, Ep. 44 "Tips and Tricks for Implementing A Value-Add Strategy

A conversation with long time multifamily industry veteran Jaime Rauscher, the Founder and President of AXIOM Multifamily Consulting and Greg Lozinak, Chief Operating Officer of Newcastle Limited. …about how to “hit the ground running” to ensure that a value-add strategy designed for a property will be implemented in a timely and cost-efficient manner. Show Guests: Jaime Rauscher – Founder and President of AXIOM Multifamily Consulting Greg Lozinak – Chief Operating Officer of Newcastle Limited H...

Jan 29, 202253 min

11/23/2018 Multifamily Matters, Ep. 43 "Improving Employee Engagement and Customer Service"

A conversation with long time multifamily industry veteran Stephanie Graves, the Co-Founder and CEO of Q10 Property Advisors and Mindy Price, Vice President of Sales at J Turner Research …about the importance of improving employee engagement and the customer service experience. Show Guests: Stephanie Graves – Co-Founder and CEO of Q10 Property Advisors Mindy Price – Vice President of Sales with J Turner Research Host and Producer: Paul Marks, CAS Tape Date: November 13, 2018 Air Date : November ...

Jan 29, 202253 min

11/16/2018 Multifamily Matters, Ep. 42 "Apartment Life - A Unique Resident Retention Program"

A conversation with Erin Hardy, Vice President of Client Relations at Apartment Life, Stacy Hunt, Executive Director at Greystar, Lorena Crump, Regional Manager with the Lincoln Property Company, Tiffany Scarlett, Business Manager with Alliance Residential and Itezelle Arienza a resident who lives at a community where the Apartment Life program is in place…about the “value proposition” that the proven Apartment Life program provides to multifamily properties. Show Guests: Erin Hardy – Vice Presi...

Jan 29, 202254 min

11/9/2018 Multifamily Matters, Ep. 41 "Trees - A Forgotten Asset - Protect Them"

A conversation with Grant Crowell, President of The Urban Foresters, Christy Rodriguez, Director of Real Estate at Greystar and Kathy Motis, a Regional Property Manager with Greystar about the valuable asset of trees on a multifamily property and how to care for and protect them. Show Guests: Grant Crowell – President of The Urban Forester Christy Rodriguez – Director of Real Estate at Greystar Kathy Motis – Regional Property Manager at Greystar Host and Producer: Paul Marks, CAS Tape Date: Nove...

Jan 29, 202253 min

11/2/2018 Multifamily Matters, Ep. 40 "How Experiences are Replacing Amenities in Multifamily"

A conversation with Barbara Ballinger, a freelance writer and the author of several books on real estate, Mary Cook, Founder and President of Mary Cook Associates, an award-winning interior design firm and Devin Wirt, CEO of TF Living, providing amenities solutions for multifamily properties. Show Guests: Barbara Ballinger – Freelance writer and the author of several books on real estate Mary Cook – Founder and President of Mary Cook Associates Devin Wirt – CEO of TF Living Host and Producer: Pa...

Jan 29, 202254 min

10/26/2018 Multifamily Matters, Ep. 39 "What's Exciting Multifamily Investors in Houston"

conversation with Terri Clifton – President of Better World Properties, Michael Knight – Vice President of Operations for Better World Properties and Carlos Neto – Independent Multifamily Investor and Owner of 600 apartment units.…discussing the current status of the apartment investment opportunities in the Houston area. Show Guests: Terri Clifton – President of Better World Properties Michael Knight – Vice President of Operations for Better World Properties Carlos Neto – Independent Multifamil...

Jan 29, 202253 min

10/19/2018 Multifamily Matters, Ep. 38 "Selling Your Product in a Competitive Market - Tips for Your Sales Team"

A conversation with Randi Cameron – Regional Marketing Director at Lincoln Property Company, Joe Melton – Vice President of Marketing and Management Support Services at The Morgan Group, and Carina Bryars – Director of Marketing with Greystar.…discussing how to sell your product in a touch market. Show Guests: Randi Cameron – Regional Marketing Director – Lincoln Property Company Joe Melton – Vice President of Marketing and Management Support Services – The Morgan Group Carina Bryars – Carina Br...

Jan 29, 202253 min

10/12/2018 Multifamily Matters, Ep. 37 "NMHC - The Current Initiatives"

A conversation with Sarah Yaussi – Vice President for Industry Communications with NMHC, Caitlin Sugrue Walter – Vice President of Research with NMHC and Colin Dunn – Director of Advocacy and Policy with NMHC.…discussing the current initiatives that NMHC is working on. Show Guests: Sarah Yaussi – Vice President for Industry Communications – NMHC Caitlin Sugrue Walter – Vice President of Research – NMHC Colin Dunn – Director of Advocacy and Policy – NMHC Host and Producer: Paul Marks, CAS Tape Da...

Jan 29, 202253 min

10/5/2018 Multifamily Matters, Ep. 36 "How Can Saving Water Increase Your NOI and Property Value?"

A conversation with long time multifamily industry water conservation expert Taylor Leach, Co-Founder and President of eConserve and Carlos Leach, the “Godfather” of multifamily water conservation.…discussing how a professional and comprehensive water conservation program can benefit a multifamily property and increase the NOI and property value Show Guests: Taylor Leach – Co-Founder and President – eConserve Carlos Leach – The “Godfather” of multifamily water conservation Host and Producer: Pau...

Jan 29, 202253 min

9/28/2018 Multifamily Matters, Ep. 35 "Th Role of Asset Management in Multifamily"

A conversation with long time multifamily industry veteran Mark Billig, Asset Manager with Venterra Realty.…discussing the importance of professional asset management for multifamily properties. Show Guests: Mark Billig – Asset Manager – Venterra Realty Host and Producer: Paul Marks, CAS Tape Date: September 25, 2018 Air Date : September 28, 2018 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

9/21/2018 Multifamily Matters, Ep. 34 "The Importance of Qualified Vendors and General Contractors"

A conversation with long time multifamily industry veterans Stephanie Graves, Co-Founder and CEO of Q10 Property advisors, Clark Gregg, Regional Vice President of Fidus Construction Services, and Peggy Charles, Account Manager with Fidus Construction Services.…discussing when is the right time to bring in some “outside help” and the benefits of doing so. Show Guests: Stephanie Graves – Co-Founder and CEO of Q10 Property Advisors Clark Gregg – Regional Vice President of Fidus Construction Service...

Jan 29, 202253 min

9/14/2018 Multifamily Matters, Ep. 33 "Marketing Tips, Tricks, and Ideas During the Holiday Season"

A conversation with long time multifamily industry veteran Kelli Guyton, who is the Vice President and Chief Operating Officer of Banyan Equity Management and Fernando Lara, Online Social Media Chairman at Banyan Equity Management.…discussing how to market multifamily properties during the fourth quarter and holiday season. Show Guests: Kelli Guyton – Vice President and Chief Operating Officer of Banyan Equity Management Fernando Lara – Online Social Media Chairman at Banyan Equity Management Ho...

Jan 29, 202253 min

9/7/2018 Multifamily Matters, Ep. 32 "Concessions - The Good, The Bad, and the Ugly"

A conversation with Codi Stepanski, Regional Manager with the Carroll Management Group.…discussing Concessions and why they are both good and bad. Show Guests: Codi Stepanski – Regional Manager with the Carrol Management Group Host and Producer: Paul Marks, CAS Tape Date: August 28, 2018 Air Date : August 31, 2018 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

8/31/2018 Multifamily Matters, Ep. 31 "Affordable Housing... The Thoughts and Perspectives from an Industry Pioneer"

A conversation with long time industry veteran and Affordable Housing pioneer Daryl Carter.…discussing current state and the future of Affordable Housing in the United States. Show Guests: Daryl Carter – Founder, Chairman and Chief Executive Officer of Avanath Capital Management Host and Producer: Paul Marks, CAS Tape Date: August 28, 2018 Air Date : August 31, 2018 See omnystudio.com/listener for privacy information....

Jan 29, 202253 min

8/24/2018 Mutifamily Matters, Ep. 30 "Tips and Techniques for Proper Maintenance at Multifamily Properties"

A conversation with long time industry veteran Nina Kirtley, Regional Vice President with American Realty Investors and Bill Coker, Construction Supervisor with Ascension Commercial Real Estate.…discussing how to keep multifamily properties properly maintained. Show Guests: Nina Kirtley – Regional Vice President of American Realty Investors Bill Coker – Construction Supervisor with Ascension Commercial Real Estate Host and Producer: Paul Marks, CAS Tape Date: August 21, 2018 Air Date : August 24...

Jan 29, 202253 min

8/17/2018 Multifamily Matters, Ep. 29 "Safety and Security at Multifamily Properties"

A conversation with Stephanie Graves, the 2018 Houston Apartment Association Honors Award winner for Owner/Management Executive of the Year, and also Co-Founder and CEO of Q10 Property Advisors and Marilyn Rivero, Regional Director at Q10 Property Advisors… discussing how to keep multifamily properties safe and secure. Show Guests: Stephanie Graves – Co-Founder and CEO of Q10 Property Advisors Marilyn Rivero – Regional Director at Q10 Property Advisors Host and Producer: Paul Marks, CAS Tape Dat...

Jan 29, 202253 min

8/10/2018 Multifamily Matters, Ep. 28 "The Twelve C's of an Exceptional Leader"

A conversation with Rich George…an Author and the owner and Managing Director of NOI Coach, and Deborah Holcombe, Regional Vice President with Radco Residential.…discussing the traits and characteristics of an Exceptional Leader. Show Guests: Rich George – Author and Managing Director of NOI Coach Deborah Holcombe – Regional Vice President of Radco Residential Host and Producer: Paul Marks, CAS Tape Date: August 9, 2018 Air Date : August 10, 2018 See omnystudio.com/listener for privacy informati...

Jan 29, 202253 min
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