Money Box Live: The 'Sadmin' of Bereavement
Jun 10, 2025•29 min
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Summary
Felicity Hannah discusses the overwhelming "sadmin" of bereavement with lawyer Gary Rycroft and Sarah Middlemiss from Marie Curie. Listeners share difficult experiences with banks and utility companies, emphasizing the lack of empathy and systemic failures. The episode covers the importance of wills, navigating intestacy rules, and accessing bereavement support, alongside practical advice for executors and the industry's slow progress in simplifying the process.Episode description
Earlier this spring the Financial Conduct Authority warned that some banks and firms lack empathy when dealing with bereaved customers and called for them to do more.
Money Box Live received a huge response from our listeners when we covered the story, with emails from listeners about how they coped with their grief while managing finances following the death of a loved one.
Felicity Hannah is joined by lawyer Gary Rycroft and Sarah Middlemiss, from the end of life charity Marie Curie, to answer those questions and hear those experiences.
Presenter: Felicity Hannah Producer: Catherine Lund and Sarah Rogers Editor: Jess Quayle
(This episode was first broadcast at 3pm on Radio 4 on the 14th of May 2025)
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