Boost Consumer Satisfaction And Retention With Better In-App Customer Service

Pressure is building on brands and businesses to deliver the same level of customer service in-app as consumers have come to expect on the premises of a store or business. Our hosts discuss the issues and the answers with Abinash Tripathy, co-founder and CEO of Helpshift, a leading customer support platform for engaging, supporting and expanding your mobile user base by enabling mobile apps to improve customer experience, drive higher ratings, reduce churn and increase retention.

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