Midwest Mayhem - podcast cover

Midwest Mayhem

Wilson Toyota of Amespodcasters.spotify.com
With over 25 years of combined automotive experience, hosts Chad Christensen and Tron Smith from the Wilson Toyota family based in Ames, Iowa discuss all things automotive. From sales and training to technology and of course, real talk about daily life at the dealership. From the service shop to the showroom floor, join in on the conversations about the Past, Present, and Future of the Automotive World: Total Midwest Mayhem!
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Episodes

Love Vs. Like

Today Chad and Tron discuss the automotive industry in terms of love and like. What does it look like to love your career in the automotive industry? What does it take for the customer to love their multi thousand dollar purchase versus just liking it? Find out more in today's episode!

Feb 08, 202428 min

2024 Vision

Today Chad and Tron talk about the ins and the outs of our 2024 vision. How are we going to push ourselves internally to execute the outcome we strive for externally?

Jan 16, 202427 min

Value, Affordability, and Controversy

Today Chad and Tron discuss viewers' questions. Today's topics range from sales professional knowledge all the way to price vs. affordability. What expectations do you have for the automotive industry?

Dec 20, 202327 min

Quick vs. Efficient

It is key to acknowledge the bigger picture when selling a vehicle. Is there room for growth? Are there kids riding in the vehicle? How do we elevate the car buying experience to make it into the Wilson Experience? Invest in the customer and they will invest in you.

Nov 27, 202329 min

Going from Good to Great

Today Chad and Tron delve into the transition from good to great as a sales professional through previous career experiences. Cutting a corners is not an option in the car industry. A genuine human is irreplaceable.

Nov 08, 202331 min

Are You Selling or Telling?

Today Chad and Tron differentiate a walk around from a delivery. How are they different? They discuss needs versus wants. Most importantly, how do you sell the vehicle to a point where you earn the right to ask them for thousands and thousands of dollars?

Oct 23, 202329 min

The Influx of Domestic Buyers

Today Chad and Tron discus what is happening with the UAW strikes. They talk about how manufactures earning the consumers trust in the market is based on product performance. How do you face the battle of the consumer coming in and knowing more about the product that the sales professional. Shout out Toyota Engage for fighting that battle for us.

Oct 11, 202329 min

There is No Wrong Time to Do the Right Thing

Today Chad and Tron talk dealership etiquette and hospitality through a story from a different dealership. How could a customer-first mentality have flipped the script of this situation? Tune in to see how we think it should have been handled.

Sep 25, 202329 min

Inside Out

Today Chad and Tron Celebrate ONE year together on Midwest Mayhem. They discuss the success that thrives from the inside out. Starting at your detail department all the way to the general manager and everything in between. They also discuss how the automotive industry has and hasn't changed over the last few years, giving kudos to the Wilson Toyota staff and culture.

Sep 12, 202327 min

A Real Life Superhero (feat. Moriah Long)

On episode 24, Tron and Chad invite Moriah Long into the podcast world to talk about her experiences around the globe and how our community can be better for students. How can we be better for the future generations?

Aug 28, 202320 min

How Are You Any Different?

Today Chad and Tron discuss what it takes to stand out in the car industry. We have to understand what the consumer is trying to accomplish when they step foot in our establishment. Are you going the extra mile? How are you any different?

Aug 14, 202329 min

Is It Worth It?

Chad and Tron discus the market. Ultimately, they talk about how the value of the product is what sets the price. They also give kudos to their peers for a successful month at the dealership.

Jul 31, 202329 min

Dig Deeper – NOCC and Kaizen

Today Chad and Tron invite Shonna Swartz and Deena Raber from the National Ovarian Cancer Coalition to shed light on ovarian cancer and it’s malicious potential. We will be in attendance at the walk on September 30th and so should you! They also discuss Chad's homework on the term Kaizen and dig deeper into its correlation to Toyota’s mission.

Jul 17, 202330 min

Accelerate Into the Future of Leadership at Toyota

Today Chad and Tron recap our management's experience at Accelerate, Toyota's leadership training in Plano, Texas. Join us in a talk about the future and how to make good leadership great.

Jul 03, 202329 min

Ask Me Another – Toyota Trivia

Today Chad brings in Rylee, Haley, and Matthew in hopes of testing their knowledge of dashboard warning lights and their meanings. Let's see how many they can answer correctly!

Jun 19, 202312 min

Who Does it Best?

Today Chad and Tron evaluate the car industry and discuss who makes the best vehicle. Everyone makes a good vehicle, but who does it best?

Jun 05, 202330 min

All things Prius and bZ4x

Today Chad and Tron discuss highlights from our Ride and Drive event. They elaborate on Toyota’s decision to monumentally redesign the Prius from the ground up and how the bZ4X makes efforts towards a better future.

May 22, 202331 min

The Success of SmartPath (Part 3)

Today Chad and Tron invite two of the region's best to talk about SmartPath efforts from a combined unique perspective. How can we evolve and keep up with the development of new technology through SmartPath?

May 08, 202329 min

The Success of SmartPath (Part 2)

Today Chad and Tron talk more about Smartpath. Time is of the essence at a car dealership. Ultimately, we can utilize SmartPath to enhance the customer experience. It takes sacrifices to get ahead of the game.

Apr 24, 202330 min

The Future of Toyota

On this special episode, Tron invites Danny to speak about his time at the New York Auto Show. They discuss what's next for Toyota. Join us in a conversation about our future!

Apr 18, 202313 min

The Success of SmartPath

Today Chad and Tron talk about Smartpath. The key to the automotive industry is transparency. SmartPath is paving the way to a far more transparent industry. What is SmartPath and how can it contribute to our success?

Apr 10, 202329 min

Turning Nothing Into Something

Today, Chad and Tron give the lowdown on the relationship with the customer and provide real-life examples of meaningful relationships they have created over the years. Here is the inside scoop on creating customers for today, tomorrow, and forever.

Mar 27, 202330 min

Who Controls the Market Anyways?

Today Chad and Tron show dance grooves, talk market moves, and ways to improve so the consumer will approve.

Mar 13, 202337 min

Lemon Juice, Lil YumYum, & Learning the Market

On today’s episode, we learned three things: lemon juice is toxic to dogs, Chad should stick to selling cars and ditch his rap career, and the importance of a people first car dealership.

Feb 27, 202331 min

Dollars & Sense

Today Chad and Tron talk sense! Not CENTS, common sense. If you want to make the money, make sense of the consumer, the process, and the industry!

Feb 13, 202330 min

Reaping the Benefits of our Regional Reps

Today, Midwest Mayhem welcomes the region's best reps. We discuss the absence of Chad, perks of Toyota Engage, and the highlights of the all-new 2023 Sequoia.

Jan 30, 202328 min

The lease is not the problem (Part 2)

Do you drive a lot of miles? Buy new cars often? Leasing is your best bet! In part two, Chad and Tron expand on why leasing is beneficial.

Jan 16, 202337 minEp. 7

The lease is not the problem (Part 1)

Who told you not to lease? Chad and Tron would love to meet them in the back lot and have a talk. Leasing is not crazy, it makes sense. In part one, we will explain why!

Jan 02, 202328 min

Just do your part!

Today Chad and Tron are fired up! Salespeople, do your part. Managers, do your part. Owners, do your part. Customers, do your part. Being a great company requires everyone to do their part.

Dec 19, 202228 min

Nothing is 100%, or is it?

Today Chad and Tron talk facts to the salesperson. They call out the manager and even the owner. Understand that 100% of people buy a vehicle. The question is whether or not they buy it from you.

Dec 06, 202229 min
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