With over 25 years of combined automotive experience, hosts Chad Christensen and Tron Smith from the Wilson Toyota family based in Ames, Iowa discuss all things automotive. From sales and training to technology and of course, real talk about daily life at the dealership.
From the service shop to the showroom floor, join in on the conversations about the Past, Present, and Future of the Automotive World: Total Midwest Mayhem!
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Today Chad and Tron talk about expectations. What should a customer expect from a dealer? What is a salesperson's role? How should a manager act? What about an owner?
Hosts Chad and Tron take a break from Spooky Season festivities to discuss how they found themselves in the automotive industry and also what kept them there. Most importantly, why Toyota? They also discuss the history of Wilson Toyota and both owners' roles in the dealership. And then there’s Batman, Spiderman, ghosts, and a real-life Gorilla. Whoa, did they leave anything out? Yes—but that’s why you need to stay tuned!