What's Happening now in Teams Phone, Meeting Rooms and Contact Center with Cloud Revolution's Adam Ball - podcast episode cover

What's Happening now in Teams Phone, Meeting Rooms and Contact Center with Cloud Revolution's Adam Ball

May 08, 202425 min
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Episode description

Fellow MVP Adam Ball, Co-founder of Cloud Revolution and Tom Arbuthnot discuss the role of AI in contact centers, and the trends in cloud phone migration and meeting room technology.

  • The potential of AI to disrupt the contact center industry
  • The growing trend of cloud to cloud migration for Phone
  • What customers really want from meeting room technology
  • Optimising project efficiency and cost-effectiveness through large scale, fast and concurrent deployments

Thanks to AudioCodes, this episode's sponsor, for your continued support of the Empowering.Cloud community and helping to make content like this possible.

What's Happening now in Teams Phone, Meeting Rooms and Contact Center with Cloud Revolution's Adam Ball | Microsoft Teams Insider podcast - Listen or read transcript on Metacast