Episode description
Episode description
FULL SHOW NOTES
https://podcast.nz365guy.com/446
- William McLendon shares about his family and his love for food, particularly barbecue. They also discuss his reading interests, which currently revolve around technology and customer service.
- Are you curious about the life of a solution architect? In this episode, William McLendon shares his journey and what he enjoys about his work.
- Want to learn from a tech expert? Tune in to learn more about William's insights on supporting business objectives and discuss the importance of customer service.
- William also shares the importance of customer service in the tech industry.
- William discusses a lead generation scenario where they capture lead information and align bookable resources accordingly.
- William discusses the use case of self-selecting scheduling, where a person can log in to the portal and see available appointment slots based on the resource schedule and its significant impact on many companies and their scheduling process.
- Discussions about licensing on scheduling and whether it can be licensed outside of field service. They discuss the possibilities and limitations surrounding this issue.
- MVP Program and William’s journey into becoming a Microsoft MVP.
OTHER RESOURCES:
Microsoft MVP YouTube Series - How to Become a Microsoft MVP
90-Day Mentoring Challenge - https://ako.nz365guy.com/
Power community events: https://events.powercommunity.com/team/william-mclendon/
Power community: https://www.powercommunity.com/d365-wave-2-universal-resource-scheduling-at-scale-by-william-mclendon/ and https://www.powercommunity.com/universal-resource-scheduling-at-scale-william-mclendon/
Summit Community: https://www.summitna.com/speaker/william-mclendon/
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Thanks for listening 🚀 - Mark Smith