Microsoft’s Customer Insights with Satish Thomas
Episode description
FULL SHOW NOTES
https://podcast.nz365guy.com/172
- A Brief introduction about Satish Thomas' life – Personal, Educational and Career Background – started as an intern in Microsoft
- Discussion about his interests, hobbies and the great things about Botswana, Southern Africa
- Find out about the book Satish wrote and what he learnt from that experience
- Satish's involvement in Microsoft Dynamics Lifecycle Services and how it started
- The methodologies involved in Microsoft Dynamics Lifecycle Services (LCS)
- Satish's journey to working with Microsoft
- An overview of Microsoft Customer Insights
- What Satish thinks about Microsoft AppSource
- If Satish is going to re-build AppSource today, would he do anything differently?
- The portfolio Satish is currently responsible for – what would a partner be working with and what will the customer see in the market now
- Learn more about what a customer data platform (CDP) is and how does it help your business
- The reasons why Microsoft built Customer Insights and its origin
- The type of industries who are using this technology particularly the Microsoft Customer Insights
- What kind of data sets people commonly use
- Companies and industries that are taking advantage of Microsoft Customer Insights
- System wise, where do these data coming from?
- ISV Story for Microsoft Customer Insight products
- What excites Satish about the Wave 1 announcement
- Resources and training materials available for the community to access – Dynamics 365 Customer Insights and Customer Insights in a day workshop
Books and Resources
- Books – https://www.amazon.com/Satish-Thomas/e/B00AVRC7DU%3Fref=dbs_a_mng_rwt_scns_share
- Dynamics 365 Customer Insights Blogs – https://community.dynamics.com/365/aicustomerinsights/b?PostSortBy=MostRecent&pifragment-98081=1
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