Customer Success Business with Roxy Ndebumadu - podcast episode cover

Customer Success Business with Roxy Ndebumadu

Sep 07, 202049 minEp. 231
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Episode description

FULL SHOW NOTES
https://podcast.nz365guy.com/231

  • Family, career, origin and life background of Roxy Ndebumadu 
  • A discussion about Roxy's journey to Microsoft 
  • As a Customer Success Business Lead at Microsoft 
  • Talks about Roxy's goal 
  • Conversations about what storytelling means to Roxy and its importance 
  • Discusses Roxy's journey to becoming a City Councilwoman of Bowie 
  • How Roxy manages her time between being a Councilwoman from her corporate job 
  • A conversation about what Roxy is seeing when it comes to customer success 
  • The best practices around customer success in terms of sustainable uses of technology 
  • What Roxy have seen in terms of people who are successful and not successful in using technologies – what are the differences and what did they do 
  • Does Roxy focus on a specific product set within Microsoft? 
  • What is Roxy's role in encouraging success with Microsoft technologies within businesses? 
  • Projects Roxy had worked on for customers using Microsoft technologies – Use cases, Business best practices and the differences when it comes to customer's location. 
  • Roxy's involvement when it comes to the community – Federal customer, Commercial customer and Africa 
  • Talks about virtual conferences 
  • Recommendations, advice and encouragement to people in Africa who are wanting to invest in Microsoft. 


CREDITS

Music by: StockSounds Title: Energetic Upbeat Pop Summer Licensee: Cloverbase Limited

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Customer Success Business with Roxy Ndebumadu | Microsoft Innovation Podcast - Listen or read transcript on Metacast