In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Dr. Paul White, psychologist and co-author of The Five Languages of Appreciation in the Workplace with Dr. Gary Chapman. Dr. White shares his journey from focusing on family-owned business dynamics to helping organizations like the Mayo Clinic and St. Jude's Children's Hospital improve workplace cultures through authentic appreciation. They discuss how fostering a culture of appreciation can reduce turnover, improv...
Oct 14, 2024•27 min•Ep. 594
In this week’s episode of the MGMA Week in Review podcast, Daniel Williams and Colleen Luckett dive into highlights from the 2024 MGMA Leaders Conference and key takeaways from World Mental Health Day. The episode offers insights for healthcare leaders on improving workplace culture and supporting mental health initiatives. Key Points: World Mental Health Day (October 10) : The theme this year was "My Mental Health at Work," focusing on the disconnect between employer and employee perceptions of...
Oct 11, 2024•17 min•Ep. 593
This episode of the MGMA Member Spotlight Podcast features Karen Bowman, the recipient of the ACMPE Forum Representative of the Year Award. Karen, with over 30 years of experience in healthcare administration, currently leads Gastrointestinal Associates of Cleveland in Tennessee. In this episode, she shares her career path, the significance of the ACMPE award, and her passion for helping others achieve certification and fellowship. Join us as we discuss her achievements and how she supports medi...
Oct 09, 2024•21 min•Ep. 589
Live from the Leaders Conference in Denver, Colorado, MGMA Sr. Editor Daniel Williams sits down with Steve Brewer, a seasoned healthcare administrator with over 30 years of experience. Brewer led a workshop on the topic of burnout at the MGMA Leaders Conference, where he demonstrated a unique approach - infusing humor into a serious subject. Throughout the conversation, Brewer shares his personal journey, insights into the psychology of burnout, and practical strategies for healthcare profession...
Oct 08, 2024•12 min•Ep. 592
Today, we're joined by Melinda Mastel, an early careerist, who joins us live from the MGMA Leaders Conference in Denver, Colorado. Melinda shares her adventures exploring the natural wonders of the Centennial State, from the Rocky Mountain Arsenal Wildlife Refuge to the stunning vistas of Pike's Peak. She also provides a fascinating look into the interactive "early careerist" session she led, discussing topics like mentorship, career pathing, and work-life balance. Join us as we learn from Melin...
Oct 08, 2024•8 min•Ep. 591
In this conversation, Ahmed Danawala from Edge Health discusses the challenges of burnout in healthcare and the innovative solutions his organization provides through remote employment. He highlights the importance of training and retention strategies to ensure that healthcare practices can effectively manage staffing shortages. The discussion also touches on the personal anecdotes of the speaker, including his journey to the conference and his passion for the Raiders. Resources Mentioned: Edge ...
Oct 07, 2024•7 min•Ep. 590
Introduction: Welcome to the MGMA Member Spotlight Podcast! I'm your host, Daniel Williams, Senior Editor at MGMA. In this episode, we have the pleasure of speaking with Christi Siedlecki, CEO of Grants Pass Clinic and former President of Oregon MGMA. Christi brings over 36 years of leadership experience in healthcare and joins us to discuss a critical topic: how late-career healthcare leaders can navigate the unique challenges they face today. As healthcare demographics shift and workforce shor...
Oct 07, 2024•26 min•Ep. 587
Introduction : Welcome to the MGMA Week in Review Podcast , hosted by Daniel Williams, Sr. Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA. In this episode, they share a recorded interview with Andy Swanson, Chief Revenue Officer at MGMA, to preview the upcoming MGMA Leaders Conference and discuss key topics impacting healthcare leaders. These include healthcare market concentration, leadership strategies, succession planning, and ongoing staffing challenges in medical practices. ...
Oct 04, 2024•20 min•Ep. 588
Introduction: In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Dr. Aram Alexanian, a family medicine physician with over 23 years of experience at Novant Health in North Carolina. Dr. Alexanian discusses the evolving role of technology, particularly artificial intelligence (AI), in healthcare. The conversation delves into the benefits and challenges of AI implementation, the future of technology in family medicine, and the importance of maintaining the ...
Oct 03, 2024•22 min•Ep. 586
Guest : Anu Banerjee, Ph.D., M.S., M.H.A., FACHE, Recipient of the MGMA Harwick Innovation Award Introduction : In this episode of the MGMA Insights Podcast , host Daniel Williams welcomes Anu Banerjee, the 2024 recipient of the prestigious MGMA Harwick Innovation Award. Anu, with a long-standing career in healthcare leadership and innovation, shares his journey in developing a groundbreaking digital health platform designed to empower underserved populations. The conversation covers the platfor...
Oct 02, 2024•22 min•Ep. 585
Guest : Lonn McDowell, Vice Chair and Director of Administration, University of Florida Department of Surgery Introduction : Welcome to another episode of the MGMA Insights Podcast , hosted by Daniel Williams. In today’s conversation, Daniel sits down with Lonn McDowell, Vice Chair and Director of Administration at the University of Florida's Department of Surgery, to explore his unique perspective on leadership ahead of his presentation at the MGMA Leaders Conference. Titled "Leading from the M...
Oct 01, 2024•12 min•Ep. 582
In this episode of the MGMA Business Solutions Podcast , host Daniel Williams talks with Paul Wiley, President of AvodahMed , a leader in healthcare technology. Wiley shares his journey from the airline industry to healthcare and how his company leverages artificial intelligence (AI) and data analytics to improve clinical documentation and streamline healthcare operations. The conversation touches on key insights into the future of healthcare AI, its role in reducing physician burnout, and opera...
Sep 30, 2024•29 min•Ep. 583
Host : Daniel Williams, Senior Editor, MGMA Cohost : Cristy Good, Senior Advisor, MGMA Introduction : In this episode of MGMA Week in Review , Daniel Williams is joined by Cristy Good, Senior Advisor at MGMA, filling in as co-host. The episode dives into two key topics: the challenges of adopting value-based care and advice for leaders transitioning into new roles. Cristy shares her insights into the upcoming MGMA Leaders Conference, where she will be a featured contributor for the Operations Ma...
Sep 27, 2024•22 min•Ep. 584
In this episode of the MGMA Insights Podcast , host Daniel Williams, Senior Editor at MGMA, speaks with Michael Tutty, PhD, MHA, FACMPE, Group Vice President at the American Medical Association (AMA). Tutty leads the AMA’s efforts in improving professional satisfaction and practice sustainability for clinicians across the country. Together, they explore critical issues impacting clinician well-being, including burnout, administrative burdens, and the importance of curiosity as a superpower for f...
Sep 26, 2024•20 min•Ep. 577
In this episode of the MGMA Insights Podcast, host Daniel Williams welcomes Kelly Ladd, the CEO of Piedmont Internal Medicine in Georgia and the MGMA Legislative Liaison of the Year. Kelly shares her journey of becoming a passionate advocate for small medical practices, navigating the complex legislative landscape and the critical role MGMA plays in supporting administrators like herself. Key Takeaways: Kelly's Unexpected Honor: Kelly describes her initial reaction to being named the MGMA Legisl...
Sep 25, 2024•34 min•Ep. 580
Today's Guests: Steve Quach, MD, CEO of Chimera Leadership Group, and Gwen Dooley, NP, VP of People, Growth, and Strategy at CarePoint Health Colorado Episode Summary: In this episode of the MGMA Insights Podcast , host Daniel Williams interviews Steve Quach and Gwen Dooley, who are both featured speakers at the upcoming MGMA Leaders Conference. Their session, titled Leading Through the Gray: Unlocking Your Greatest Potential , addresses leadership challenges in uncertain and complex environment...
Sep 24, 2024•19 min•Ep. 581
Guest : Melinda Mastel, MBA, MS, FHFMA, CMPE, PMP Introduction : In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Melinda Mastel, a healthcare finance professional and continuous learner, to discuss her career journey and insights on early career development. Melinda is set to co-present at the MGMA Leaders Conference in a session focusing on early careerist leaders in healthcare. Tune in to hear about the challenges early careerists face, the importance ...
Sep 23, 2024•22 min•Ep. 579
Welcome to this week’s episode of the MGMA Week in Review Podcast, hosted by Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA. In today’s episode, we cover a range of critical topics affecting healthcare leaders, including a wave of bipartisan health legislation passed in the U.S. House of Representatives, the complexities of employee monitoring in healthcare, and the role of artificial intelligence (AI) in streamlining electronic health records (EHRs). We a...
Sep 20, 2024•18 min•Ep. 578
In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Steve Dickens, the recipient of the 2024 MGMA Lifetime Achievement Award. Steve shares his remarkable journey, highlighting the pivotal role MGMA has played in his career development and his passion for mentoring the next generation of healthcare leaders. This conversation offers valuable insights for MGMA members looking to maximize their organizational involvement and unlock new opportunities for growth and impac...
Sep 18, 2024•31 min•Ep. 576
Welcome to another episode of the MGMA Insights Podcast . Your host, Daniel Williams, Senior Editor at MGMA, is joined by Chris Bevil, Chief Information Security Officer at InfoSystems, Inc., Tennessee. Chris, a leader in health informatics and cybersecurity, brings over two decades of experience to the table, and today he dives deep into one of the most crucial topics in healthcare: how medical practices can navigate the complexities of cybersecurity and generative AI. Chris also shares his jou...
Sep 17, 2024•28 min•Ep. 574
In this episode of the MGMA Insights Podcast , host Daniel Williams is joined by two key leaders from Emerson Health: Craig Nesta, Vice President of Physician Practice Management, and Mike Tracy, Administrative Director. Together, they discuss the Emerson Health Administrative Fellowship Program and its impact on addressing workforce challenges in healthcare. Craig and Mike share their insights on how to build and sustain fellowship programs that cultivate future healthcare leaders, as well as t...
Sep 16, 2024•29 min•Ep. 575
In this episode of the MGMA Week in Review podcast, your hosts Daniel Williams and Colleen Luckett dive into some of the most pressing issues in healthcare today. Topics include how immigration reform could alleviate healthcare staffing shortages, strategies for successful physician onboarding, United Healthcare's new Gold Card program for streamlining prior authorizations, and advice on work-life balance for workaholics. Key Takeaways : Healthcare Staffing Shortages : Colleen discusses an artic...
Sep 13, 2024•12 min•Ep. 573
In this episode of the MGMA Insights Podcast, host Daniel Williams welcomes Mo Kasti, CEO of the Healthcare Leadership Institute . Kasti shares his journey from surviving the civil war in Beirut, Lebanon to becoming a healthcare leadership expert. He discusses how he is applying the leadership principles he learned at GE Healthcare to redesign healthcare education and development. Key Takeaways: Kasti's 10-year experience at GE Healthcare taught him the power of leadership development and how to...
Sep 11, 2024•29 min•Ep. 571
Welcome to the MGMA Women in Healthcare Podcast , where host Adrienne Lloyd sits down with Jenny Reese , a leader and innovator in healthcare administration, to discuss leadership strategies in today's rapidly evolving medical landscape. In this episode, Jenny shares insights into problem-solving for medical practice leaders, with a focus on effective team management, adapting to industry changes, and fostering a culture of transparency and growth within healthcare organizations. Key Takeaways: ...
Sep 10, 2024•28 min•Ep. 572
Episode Description: In this episode of the MGMA Insights podcast, we speak with Annamarí Dietrichson, Division Vice President of Care Experience at HCA Healthcare Colorado, about her innovative approach to combating burnout in the healthcare industry. Drawing on her unique background and extensive experience, Dietrichson introduces us to the Thrive Method—a comprehensive framework designed to help healthcare professionals manage stress, maintain healthy habits, and reclaim their passion for pat...
Sep 09, 2024•20 min•Ep. 566
In this week's episode of the MGMA Week in Review podcast, co-hosts Daniel Williams and Colleen Luckett explore critical topics affecting healthcare today. From the evolving role of AI in public health to the ongoing challenge of physician burnout, Daniel and Colleen discuss how healthcare leaders can address these pressing issues. They also cover strategies for improving team dynamics in in-person, remote, and hybrid work environments. Topics Discussed: WHO's AI in Public Health Readiness Toolk...
Sep 06, 2024•17 min•Ep. 570
In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with renowned speaker and author Riaz Meghji. Meghji is the author of the book Every Conversation Counts: The Five Habits of Human Connection that Build Extraordinary Relationships . Meghji explores the power of authentic human connection in the context of the hybrid work environment and also discusses the challenges faced by medical practice leaders. His upcoming keynote address for this year's MGMA Leaders Conference ...
Sep 04, 2024•23 min•Ep. 569
In this episode of the MGMA Insights podcast, we are joined by Dr. Roger Gerard, management consultant and author of Lead with Purpose: Reignite Passion and Engagement for Professionals in Crisis . Dr. Gerard shares his insights on the growing issue of commodification in healthcare and offers actionable strategies for leaders to restore purpose and autonomy among healthcare professionals. Discover how leading with purpose can transform your organization, improve patient care, and foster a positi...
Sep 02, 2024•25 min•Ep. 565
In this week’s episode of the MGMA Week in Review podcast, Daniel Williams and Colleen Luckett dive into the latest articles and trends impacting healthcare. From the ongoing issue of nurse burnout linked to EHR systems to the critical steps healthcare organizations can take to boost cybersecurity and the pressing question of who will fill the growing number of open healthcare jobs, this episode covers key topics that are shaping the future of healthcare. Key Takeaways: Nurse Burnout and EHR Sys...
Aug 30, 2024•16 min•Ep. 568
In this episode of the MGMA Insights podcast, we talk with Jeff Whitehorn, former hospital CEO and current founder and CEO of Whitehorn Coaching and Consulting, LLC. With over 25 years of experience in healthcare leadership, Jeff shares the critical lessons he learned on the job—lessons that aren’t taught in school. He also discusses the power of experience, the importance of humility, and how storytelling can be a powerful tool for teaching leadership. Jeff provides a preview of his upcoming se...
Aug 29, 2024•21 min•Ep. 567
