In the latest episode of the MGMA Mindful Medicine Podcast, host Daniel Williams welcomes Dr. Andrea Sankar, a medical anthropologist and co-author of the newly released third edition of Dying at Home: A Family Guide for Caregiving . Dr. Sankar discusses the evolution of end-of-life care, including the challenges faced by family caregivers and the crucial role medical practices can play in supporting patients and their loved ones during this sensitive time. Key Takeaways: Dr. Sankar's journey in...
Aug 28, 2024•22 min•Ep. 562
In this MGMA Business Solutions Podcast episode, host Daniel Williams welcomes Dr. Bob Murry, Chief Medical Officer at NextGen Healthcare. The discussion explores the transformative role of artificial intelligence (AI) in optimizing provider efficiency and improving patient care. Dr. Murry shares his unique perspective, drawing from his extensive experience in both clinical practice and healthcare IT. Key Takeaways: AI as a transformative tool : Dr. Murry emphasizes AI's role in streamlining pro...
Aug 26, 2024•26 min•Ep. 564
In this episode of the MGMA Week in Review Podcast, co-hosts Daniel Williams and Colleen Luckett dive into the latest trends and challenges in healthcare. From rising workplace insurance costs to the disruptive forces shaping the industry's future, this episode provides valuable insights for medical practice leaders and MGMA members. Key Takeaways and Resources Mentioned: Rising Costs of Workplace Insurance : This Axios article highlights the growing concern over the surging costs of workplace i...
Aug 23, 2024•18 min•Ep. 563
In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Dr. Tom Schwieterman, the Chief Medical Officer and VP of Clinical Affairs at Midmark Corporation . The discussion focuses on the critical importance of accurate and consistent blood pressure measurement and how it impacts patient outcomes. With an extensive background spanning software engineering, medicine and business administration, Dr. Tom provides valuable insights into Midmark's innovative approach...
Aug 21, 2024•25 min•Ep. 561
In this episode of the Women in Healthcare podcast, host Adrienne Lloyd sits down with Kenyokee Crowell, a seasoned healthcare leader who has held key roles at organizations like the Cleveland Clinic and Highmark Health. Crowell shares her insights on effective physician collaboration, building organizational culture, and navigating career transitions. Actionable Takeaways: Prioritize transparency, trust, and relationship-building when collaborating with physicians to align on patient-centric go...
Aug 20, 2024•40 min•Ep. 560
In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Katie Holcomb, Product Marketing Manager at Surescripts, to discuss the vital role of interoperability in healthcare. Katie provides insights into Surescripts' mission to simplify healthcare data exchange and reduce clinician burnout. Tune in to learn about the Trusted Exchange Framework and Common Agreement (TEFCA), Qualified Health Information Networks (QHINs), and how these innovations are transforming...
Aug 19, 2024•27 min•Ep. 559
Welcome to the MGMA Week in Review podcast, hosted by Daniel Williams, senior editor at MGMA, and Colleen Luckett, editor and writer at MGMA. In this episode, Daniel and Colleen dive into a range of important healthcare topics and trends, including: Axios article on states regulating AI in healthcare Becker's interview with Dr. Mia Yang on the overlooked role of caregivers Gallup poll on rethinking succession planning Innovative Healthcare article on reducing energy consumption in radiology MGMA...
Aug 16, 2024•21 min•Ep. 558
In this episode of the MGMA Insights Podcast , host Daniel Williams welcomes journalist, author and public speaker Celeste Headlee to discuss themes from her book Do Nothing: How to Break Away from Overworking, Overdoing, and Underliving . Headlee shares her personal experiences and surprising insights from her research along with practical strategies for finding balance and reclaiming one's sense of self. Key Takeaways: Sharing her personal journey into addressing burnout, Headlee discusses the...
Aug 14, 2024•35 min•Ep. 557
In this episode of the MGMA Week in Review Podcast, hosts Daniel Williams, Colleen Luckett, and Christy Good discuss several key topics in the healthcare industry. The hosts cover the rising costs of malpractice insurance, the financial burden of cancer screenings, strategies for effective leadership in the C-suite, and updates on important Medicare reform bills in Congress. Major Takeaways: Malpractice insurance premiums have increased for 68% of medical groups, with an average rise of 11%. The...
Aug 09, 2024•18 min•Ep. 556
In the latest episode of the MGMA Insights Podcast, host Daniel Williams welcomes Liz Mahan, Director of Professional Development and Solutions at the Association for Advancing Physician and Provider Recruitment (AAPPR). Mahan shared her expertise in creating a strategic provider recruitment playbook that helps medical practices find and retain the right physicians for their organizations. Her background in theater arts management prepared her for the challenges of healthcare staffing, where she...
Aug 07, 2024•28 min•Ep. 553
In this episode of the MGMA Insights Podcast, host Daniel Williams interviews Don Balasa, JD, MBA, the CEO and legal counsel of the American Association of Medical Assistants (AAMA). They discuss the evolving role of medical assistants in healthcare, the legal challenges they face, and the future growth of the profession. Main Takeaways: Medical assistants have expanded their roles from primarily clinical and administrative tasks to specializing in either clinical or administrative work while st...
Aug 05, 2024•32 min•Ep. 555
In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss key issues and insights for medical practice leaders. The episode covers the following topics: - Succession planning for medical practices, including lack of progress and best practices. Colleen notes that "just over a one in three medical group leader, so like 36%, to be exact, have a succession plan for leadership positions." - The importance of psychological safety in the workplace and its im...
Aug 02, 2024•19 min•Ep. 554
In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Tracy Schwartz, the Vice President of Operations at Ascension Medical Group in Texas. Tracy shares her healthcare career journey, from starting as a medical assistant to rising through the ranks and becoming a key leader. Schwartz discusses the unique challenges the healthcare industry faces and the strategies Ascension Medical Group is implementing to not only address these issues but also retain top talen...
Jul 31, 2024•23 min•Ep. 552
Welcome to another episode of the MGMA Member Spotlight Podcast. In this episode, host Daniel Williams sits down with Jojy Schless, the Director of Operations at Geneva Eye Clinic. Jojy brings a wealth of experience in practice culture, staff retention, customer service, and leadership coaching. This episode delves into Jojy's unique career journey, the culture at Geneva Eye Clinic, and her passion for leadership development. Key Topics Discussed: Jojy's diverse background and path to her curren...
Jul 29, 2024•27 min•Ep. 551
In this episode of the MGMA Week in Review podcast, hosts Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA, discuss the latest news and insights for medical practice leaders and MGMA members. Major Topics Bipartisan legislation to improve healthcare cybersecurity after a ransomware attack The need for more institutional support for physicians treating addiction The importance of flexible goal setting for personal and professional growth The resurgence of nur...
Jul 26, 2024•18 min•Ep. 550
In this episode of the MGMA Insights Podcast , host Daniel Williams sits down with Sarah Clark, owner of Sarah Clark Consulting , as she dives into the crucial aspects of improving patient experience and increasing profits within medical practices. This discussion explores practical strategies to help medical practice leaders tackle common challenges and elevate their operations. Major Takeaways: The 4 Ps to Success: Process : Streamlining administrative workflows to enhance efficiency and reduc...
Jul 24, 2024•31 min•Ep. 549
In this episode of the MGMA Insights Podcast, host Daniel Williams speaks with Sharon Sagarra, MBA, FACMPE, owner of Sagarra Medical Consulting, and an MGMA Consultant. Sharon shares her extensive experience in healthcare management and provides actionable strategies for medical practice leaders to optimize compensation and benefits plans for their employees. Her insights are particularly relevant for those attending the upcoming MGMA Staffing Conference, where she will present on this very topi...
Jul 22, 2024•19 min•Ep. 548
Welcome to another episode of the MGMA Week in Review Podcast with hosts Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA. In today's episode, we tackle some pressing issues facing medical practice leaders. We delve into the recent Medicare physician cuts, explore strategies to boost employee morale through modern benefits enrollment, discuss the rising costs of drug supplies and IT expenses, and highlight key findings from Press Ganey's patient experience r...
Jul 19, 2024•24 min•Ep. 547
In this episode of the MGMA Member Spotlight podcast, host Daniel Williams sits down with Delores McNair, Division Administrator at Duke University School of Medicine , and Bryana Blanco, Nursing Development Specialist at AdventHealth . Together, they discuss the MGMA Mentorship Program , their personal healthcare journeys and the importance of mentorship in career development. Healthcare Journeys: Delores shares her inspiring journey from temp worker to healthcare administrator, emphasizing the...
Jul 17, 2024•28 min•Ep. 546
Welcome to the MGMA Insights podcast. In today's episode, we have the pleasure of speaking with Shep Hyken , a renowned customer service and experience expert. Shep is the Chief Amazement Officer at Shepard Presentations and has been inducted into the National Speakers Association's Hall of Fame for his lifetime achievements in professional speaking. With over 30 years of experience, Shep has worked with some of the world's best brands to build a culture centered around the customer. Today, we'l...
Jul 15, 2024•24 min•Ep. 545
Welcome to the MGMA Week in Review Podcast. Host Daniel Williams, Senior Editor at MGMA, is joined by Cristy Good, Senior Advisor, and Colleen Luckett, Writer and Editor. We have an exciting episode lined up, combining insights from our 'Ask an Advisor' series with the latest developments in healthcare practices. Let's dive right in! Story 1: Importance of Language Services in Medical Practices Summary: Effective communication in healthcare is essential, especially for patients with Limited Engl...
Jul 12, 2024•17 min•Ep. 543
In this episode of the MGMA Business Solutions podcast, host Daniel Williams sat down with Tara Osseck, Regional Vice President of Recruitment at Jackson Physician Search , and Jenny Binner, Associate Vice President of Emergency Medicine Services at locumtenens.com . The discussion centered on the critical importance of effective onboarding processes for both permanent and locum tenens physicians, drawing insights from recent research conducted in collaboration with AAPPR . They also discuss the...
Jul 10, 2024•43 min•Ep. 544
In this episode of the MGMA Insights Podcast, host Daniel Williams welcomes guest Stewart Gandolf, CEO at Healthcare Success. Gandolf shares his extensive experience in healthcare marketing, dating back to the 1990s when he started teaching private practice doctors about effective marketing strategies. During the conversation, Gandolf provides an overview of the six basic levers of marketing strategies for medical practices, including traditional advertising, branding, digital marketing, patient...
Jul 08, 2024•35 min•Ep. 541
In this episode of the MGMA Podcast Network's Week in Review, hosts Daniel Williams and Colleen Luckett discuss a range of healthcare industry news and insights. They cover strategies for overcoming impostor syndrome in leaders, the impact of the Supreme Court's Chevron deference decision on healthcare policy, cybersecurity threats targeting the healthcare sector, and the Biden administration's investment in geriatric care training programs. Sources and Resources Mentioned: - Axios article: " Co...
Jul 05, 2024•17 min•Ep. 542
In this episode of the MGMA Member Spotlight, host Daniel Williams interviews Kendra Yahns, Executive Director of Perkins Spine and Sports Medicine. Yahns shares her journey in healthcare leadership, discusses the benefits of internship programs in private practices and emphasizes the importance of leadership training in healthcare management. Healthcare Leadership Journey: Starting on the frontlines provides valuable insight into leadership needs and patient flow. Transitioning between differen...
Jul 03, 2024•30 min•Ep. 538
In this episode of the MGMA Member Spotlight podcast, host Daniel Williams welcomes Bill Kenney, CEO of Dermatology Consultants, to share his expertise in developing an employee wellness program. Bill discusses his background in healthcare management and social work. He outlines Dermatology Consultants' size and scope and his role overseeing 180 employees across four clinic locations. Kenney is a featured speaker at the upcoming MGMA Staffing Conference on August 15-16, 2022 in Burlington, MA. K...
Jul 01, 2024•24 min•Ep. 540
Welcome to the MGMA Week in Review podcast. Hosted by Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA. This episode covers the latest healthcare news and trends, including strategies for managing rising operating costs, solutions for staffing challenges, and innovative ideas for repurposing closed rural hospitals. Key Takeaways: Rising Operating Expenses (03:21 - 05:20) Stat Poll Results : 92% of medical group leaders report increased operating expenses in ...
Jun 28, 2024•21 min•Ep. 539
Welcome to another episode of the MGMA Insights Podcast , hosted by Daniel Williams. In this episode, Daniel interviews Lisa Stockdale, Director of Value-Based Care at Silver Cross Hospital . They discuss healthcare management, innovative care models, the importance of teamwork, and the integration of digital transformation to improve patient outcomes. Major Takeaways Value-Based Care Implementation (6:00-11:30) Lisa's role involves managing approximately 70,000 value-based lives, focusing on im...
Jun 26, 2024•30 min•Ep. 537
Welcome to the MGMA Week in Review podcast. Hosted by Daniel Williams, Senior Editor at MGMA, along with co-host Colleen Luckett, Editor and Writer at MGMA. This episode covers the latest healthcare news and trends, including innovative ways to attract younger generations to healthcare careers, essential tips for transitioning practice ownership, and updates on significant industry events. Let's dive in! Key Takeaways Strategies to Attract Younger Generations to Healthcare (02:16 - 08:51) - Key ...
Jun 21, 2024•25 min•Ep. 536
Welcome to another episode of the MGMA Insights Podcast. Today, we have Andy Swanson, MGMA's Senior Vice President of Product Strategy and Sales, joining us. In this episode, we dive into MGMA’s strategic approach to face-to-face conferences , the Advanced Strategy for Medical Practice Leaders book series , and new initiatives tailored to support medical practice leaders. Episode Takeaways: Face-to-Face Spring Conferences: These events are crucial for advanced practitioners looking to deepen the...
Jun 18, 2024•29 min•Ep. 535
