In this episode of the MGMA Week in Review podcast, we feature content on the use of artificial intelligence in medical practices. Sources: Medical Practice AI: https://mgma.com/mgma-stat/medical-groups-taking-their-time-to-adopt-the-right-set-of-ai-tools How A.I. chatbots are transforming the healthcare revenue cycle: https://www.mgma.com/articles/how-a-i-chatbots-are-transforming-the-healthcare-revenue-cycle MGMA Leaders Conference: mgma.com/conferences/leaders/overview Resources: MGMA Stat: m...
Sep 08, 2023•8 min•Ep. 444
We welcome Carla Blue to the MGMA Women in Healthcare podcast. Carla has her MBA, MSP and FACMPE, and is the CEO of Colorado Surgical Affiliates. Carla discusses how she got into healthcare, the growth of her practice, challenges like physician shortages, and the importance of continuing education for healthcare leaders. She also discusses Joseph Campbell's ideas of the 'hero's journey' and what that journey can look like for healthcare leaders. Resources: Colorado Surgical Affiliates: https://w...
Sep 06, 2023•17 min•Ep. 443
Our guest today is Erich Koch. Erich serves as Executive Director of Rolling Hills Clinic, a 5-location Indian Health Services clinic in Northern California. He shares his story of transitioning from the financial side of the practice to an executive role. Resources: Rolling Hills Clinic: https://rhclinic.org/ ACMPE: https://mgma.com/american-college-of-medical-practice-executives-acmpe?utm_source=digital&utm_medium=search&utm_campaign=cer-board-jul-2023-becomeboardcertifiedbrand&gad...
Sep 04, 2023•15 min•Ep. 442
In this episode of the MGMA Week in Review podcast, we feature content on the surge in COVID and flu cases. Sources: COVID surve: https://mgma.com/mgma-stat/medical-groups-prepare-as-a-summer-covid-mini-surge-spills-over-into-fall No Surprises Act: https://www.cms.gov/NoSurprises?mkt_tok=MTQ0LUFNSi02MzkAAAGN6nTJVl8g2l9Zn6g91bcAMUU4iAEHO5uN15aOzNLnx8xJ9j1YKQc--2n-YNvV_8GW_jdtHL6u46Z_fmZMmqD4UmNw2rvWJEqQuxvj4iMATQ MGMA Leaders Conference: mgma.com/conferences/leaders/overview Resources: MGMA Stat:...
Sep 01, 2023•7 min•Ep. 441
MGMA Insights Podcast Guest: Susan Aloi, PhD, FACMPE Faculty Program Director, Thomas Jefferson University School of Population Health Joining us today is healthcare leadership coach Susan Aloi, PhD, FACMPE , who shares insights from a lifetime around the healthcare industry and her current work developing strong leaders. According to Dr. Aloi, being intentional about your own development — and the development of others — is essential to success in healthcare leadership. Dr. Aloi is the faculty ...
Aug 30, 2023•21 min•Ep. 440
Our guest today is Christopher Clarke, administrator at Dermatology Consultants of Sacramento. Christopher has earned his MBA and his FACMPE and is here to discuss the U.S. Army's 11 Principles of Leadership. Resources: 11 Principles of Leadership: https://www.washoeschools.net/Page/14798 FACMPE: https://www.mgma.com/apply-for-fellowship Dermatology Consultants of Sacramento: https://sactoderm.com/ MGMA Leaders Conference registration: mgma.com/conferences/leaders/register Leaders Conference Sch...
Aug 28, 2023•21 min•Ep. 439
Our guest today is Craig Wiberg, senior manager of digital events at MGMA. Craig is here today to talk about what you can expect to learn and experience at the 2023 Leaders Conference, Hosted by MGMA Oct 22-25 in Nashville, TN. Resources: MGMA Leaders Conference registration: https://mgma.com/conferences/leaders/register Leaders Conference Schedule: https://mgma.com/conferences/leaders/schedule Overview: https://mgma.com/conferences/leaders/overview Venue: https://mgma.com/conferences/leaders/ve...
Aug 23, 2023•14 min•Ep. 438
In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about strategies for medical practice leaders to optimally staff their practice. MGMA Resources discussed: Data Mining: https://www.mgma.com/articles/data-mine-good-management-is-timeless Better Performance KPIs: https://www.mgma.com/articles/data-mine-reaping-what-you-sow-keys-to-mgma-better-performer-productivity More Resources: Staffing Needs: https://www.mgma.com/articles/staffing-to-demand-how-a-...
Aug 21, 2023•17 min•Ep. 437
This episode of the MGMA Insights podcast features a conversation about the nursing shortage with Laura Setliff (Davidson) Whittaker, President and CEO of Apex Global Partners and Dr. Jasper Tolarba, Endowed Chair, Nursing Practice, Nuvance Health. Resources: https://apexglobalpartners.com/leadership-team WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com. If you have opportunities and resources ...
Aug 17, 2023•41 min•Ep. 436
This episode of the MGMA Consultant’s Corner series features MGMA Consultant Chris Senkowski, MD, FACS, Professor and Chair of the Department of Surgery at Mercer University School of Medicine Savannah Campus. Dr. Senkowski has more than 15 years of experience in physician compensation, valuation and practice management, and more than 20 years in the areas of coding, valuation and reimbursement. He has served on the legislative committees for SAGES and SSO and has worked in the public policy spa...
Aug 14, 2023•23 min•Ep. 435
Matt Robinson is our guest on the MGMA Business Solutions podcast. Matt is Vice President of Sales and Operations at Scrubin Uniforms, LLC. Matt is here today to talk about how practice leaders can remove the pain points in their uniform program. Resources: Scrubin Discount on MGMA: https://www.mgma.com/vendors/scrubin-uniforms Scrubin: https://www.scrubin.com/?gclid=Cj0KCQjwuZGnBhD1ARIsACxbAVg2N-Lu0IfQnr2R3UvGtiez9FesNyPRBXy9uvLSEraIQwhYGwIZ_SEaAnYyEALw_wcB
Aug 09, 2023•16 min•Ep. 434
In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about payer negotiations. MGMA Resources discussed: Payer Negotiation Checklist: https://mgma.com/member-tools/payer-negotiation-checklist Payer Evaluation Spreadsheet for any type of medical practice: https://www.mgma.com/member-tools/payer-evaluation-spreadsheet-for-any-type-of-medical-practice MGMA 2023 midyear policy update for medical groups: https://www.mgma.com/articles/mgma-2023-midyear-policy...
Aug 07, 2023•20 min•Ep. 433
This leadership panel of MGMA consultants and Claire Ernst, MGMA Director of Government Affairs, share ideas about the challenges medical practices are facing and the opportunities and solutions they propose to address them. Panelists include: Claire Ernst, JD, Director, Government Affairs at MGMA Christopher Senkowski, MD, FACS, MGMA Consultant Jessica Minesinger, CMOM, FACMPE, MGMA Consultant Owen Dahl, FACHE, CHBC, LSSMBB, MGMA Consultant Sponsor: CareCredit: From inflation to the rising cost...
Aug 02, 2023•46 min•Ep. 432
Claude Royster is our guest on the MGMA Business Solutions podcast. Claude is vice president and general manager of Wellness at CareCredit, and he returns to the podcast to share findings from the Synchrony Lifetime of Healthcare Costs study. According to information from the report, "An insured American with an employer-sponsored health insurance plan can expect to spend more than $320,000 (including insurance premiums and out-of-pocket costs) during his/her adult lifetime. ... This number may ...
Jul 31, 2023•28 min•Ep. 431
In this episode of the MGMA Week in Review podcast, we feature content on in-house leadership development programs for medical groups. Sources: In-house Leadership Programs https://www.mgma.com/mgma-stat/is-an-in-house-leadership-development-program-right-for-your-medical-group MGMA Leaders Conference: https://mgma.com/conferences/leaders/overview Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/a...
Jul 28, 2023•11 min•Ep. 430
This episode features MGMA independent consultant Tracy Bird. Tracy has earned her FACMPE, CPC, CPMA, CEMC and CPC-I, and in this podcast, she discusses her journey to healthcare, including an early connection to Hallmark, earning her FACMPE, rev cycle solutions, and adventures in Alaska. Tracy has been honored as the 2023 MGMA Forum Representative of the Year. https://www.mgma.com/awards Resources: MGMA Consulting: https://www.mgma.com/consulting/meet-the-team/tracy-bird-facmpe-cpc-cpma-cemc-cp...
Jul 26, 2023•32 min•Ep. 429
In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about APP and NP compensation structures. MGMA Resources discussed: Physician compensation model tables: https://www.mgma.com/member-tools/sample-physician-compensation-model-tables Provider Compensation Data Report for 2023: https://www.mgma.com/data-report-provider-comp-2023 July Connection Magazine: https://www.mgma.com/content/july-2023-mgma-connection-magazine AMA study on physician shortages: ht...
Jul 24, 2023•21 min•Ep. 428
In this episode of the MGMA Week in Review podcast, we feature content on medical groups struggling to find clinically relevant alternative payment models. We also discuss the uptick in M&A activity in the healthcare space. Sources: Medicare and APM Models: https://www.mgma.com/mgma-stat/medical-groups-struggle-to-find-clinically-relevant-alternative-payment-models M&A transactions: https://www.healthcaredive.com/news/hospital-health-system-M-A-returns-pre-pandemic-levels-Kaufman-Hall/68...
Jul 21, 2023•8 min•Ep. 427
Early careerists are beginning their healthcare journey at a time when the industry faces challenges on several fronts, including increased administrative burden, technology challenges, and severe staffing shortages, just to name a few. This leadership panel of early careerists shares ideas about the challenges they’re facing and the opportunities and solutions they are implementing to address them. Panelists include: Nina Cloven, MHA, 2022 MGMA Future Five Award recipient Anna Dunbar, 2022 Andr...
Jul 19, 2023•48 min•Ep. 426
We welcome Kris Baird to the MGMA Insights podcast. Kris is the president and CEO of Baird Group. She's here today to talk about the power of the first call and provide best practices for converting call-ins to patients. Sources: White paper: https://baird-group.com/mystery-shopping-research/ Kris Baird: https://www.linkedin.com/in/krisbaird/ Baird Group: https://baird-group.com/ Baird Group Blog: https://baird-group.com/blog/ Sponsors: MGMA DataDive: It's time to explore and find the answers yo...
Jul 17, 2023•36 min•Ep. 425
In this episode of the MGMA Week in Review podcast, we feature content on the 2024 Medicare Physician Fee Schedule (PFS) proposed rule and the persistence of higher costs for medical groups even as inflation's growth slows. Sources: CMS Physician Payment Rule: https://www.cms.gov/newsroom/press-releases/cms-physician-payment-rule-advances-health-equity?mkt_tok=MTQ0LUFNSi02MzkAAAGM8ISlc2YFm1GNf-asz5d4rZTcIlwvdwkgs7gXgXGUcBuOlyiAIpKjoWouogeqJEzrmRcEjWKwP12JGLxl_HsIMSIdUjow65oe1Llv_zmBtg Higher cos...
Jul 14, 2023•11 min•Ep. 424
We welcome Meredith Hirsh to the Women in Healthcare podcast. Meredith is the CEO of the Hirsh Center, a college professor, and has earned her MBA and her FACMPE. She's here today to talk about her personal business success and share stories about being inspired by her single mom, her early success as a Girl Scout, and the fierce independence she's carried with her throughout her personal and professional life. Sources: Meredith Hirsh: https://www.linkedin.com/in/meredith-hirsh-mba-facmpe-332632...
Jul 12, 2023•32 min•Ep. 423
In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about Modifier 25 and Modifier 57 in medical billing and coding. Sources: Cigna to rescind latest modifier 25 policy: https://www.mgma.com/advocacy-letters/april-18-2023-mgma-and-partner-healthcare-stakeholders-urge-cigna-to-rescind-latest-modifier-25-policy-2 2023 Medical Coding and Billing Toolkit; https://www.mgma.com/member-tools/2023-medical-coding-and-billing-toolkit Sponsors: MGMA DataDive: It'...
Jul 11, 2023•19 min•Ep. 422
Today, we welcome PJ Gupta to the MGMA Business Solutions podcast. PJ is the founder and CEO at iPlum, which offers HIPAA-compliant secure communications, including HIPAA-compliant calling, text messaging, and HIPAA-secure voicemail. Resources: The iPlum Story: https://www.iplum.com/about HIPAA Texting Requirements Blog: https://www.iplum.com/blog/hipaa-texting-requirements HIPAA Compliance Case Study: https://www.iplum.com/blog/how-does-a-healthcare-practice-use-iplums-phone-tree-with-extension...
Jul 06, 2023•24 min•Ep. 421
Today, we welcome Rachelle Daugherty to the MGMA Business Solutions podcast. Rachelle is chief executive for Provider Solutions & Development (PS&D), a Providence-owned, not-for-profit company that delivers provider staffing solutions to a diverse range of healthcare organizations. Resources: PS&D: https://psdconnect.org/ Rachelle Daugherty: https://www.linkedin.com/in/rachelledaugherty/ Deloitte Study: https://www2.deloitte.com/us/en/insights/industry/health-care/evolving-health-car...
Jun 28, 2023•35 min•Ep. 420
We welcome Patricia MacTaggart, MBA, MMA, CAHIMS, Program Director/Teaching Instructor, George Washington University, to this episode of the MGMA Insights Podcast. Patricia recently spoke on the topic of Innovative Comprehensive Care Models at the MGMA Summit digital event. If you registered for the Summit event you can access this and all the sessions through July 10th. Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data s...
Jun 21, 2023•21 min•Ep. 419
Today, we welcome Mike Seyfer to the MGMA Business Solutions podcast. Mike is chief executive officer of Hailey Sault. Mike is here to talk about a variety of topics including brand performance, human-centered design, AI, ChatGPT, and humanizing medicine. Resources: Hailey Sault: https://haileysault.com/ Mike Seyfer: https://www.linkedin.com/in/mikeseyf Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets! The MGMA Prov...
Jun 19, 2023•27 min•Ep. 418
In this episode of the MGMA Week in Review podcast, we feature Senior Advisor Cristy Good talking about dealing with non-compliant patients. Sources: Patient’s responsibility: https://www.physiciansweekly.com/patient-follow-up/ Practice’s responsibility: https://www.standardsofcare.org/medical-malpractice/types/failure-follow-care/ https://www.verywellhealth.com/can-my-doctor-fire-or-dismiss-me-as-a-patient-2615017 https://www.cuimc.columbia.edu/news/when-patient-refuses-treatment-what-should-do...
Jun 16, 2023•14 min•Ep. 417
We welcome Dr. Ashok Roy to the MGMA Insights podcast. Dr. Roy has his MD, his MPH, and his MBA, and he’s Chief Medical Officer of Value-Based Care Solutions at Signify Health. Dr. Roy recently spoke at the MGMA Summit Digital event on the topic of Applying Data, Analytics and Techonology to Improve Value-Based Care Outcomes. For anyone who registered for that event, you can still access the session on demand until July 10th. Sources: Dr. Ashok Roy: https://www.linkedin.com/in/ashok-roy-m-d-m-p-...
Jun 14, 2023•32 min•Ep. 416
We welcome Brandy Mabra to the MGMA Insights podcast. Brandy is the CEO of Savvy Clover Coaching & Consulting and a CEO Coach for private practice owners in healthcare. Brandy has been featured in Forbes, Fast Company, Entrepreneur, PopSugar, and Create & Cultivate, as well as appearing on numerous healthcare podcasts. She's here today to talk about her personal business success and share stories of working with healthcare executives to streamline their operations, engage teams and take ...
Jun 12, 2023•23 min•Ep. 415
