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MGMA Podcasts

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today. Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!
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Episodes

Business Solutions: How to Prepare for the Wave of Physician Retirements

Today, we welcome Tony Stajduhar to the MGMA Business Solutions podcast. Tony is the president of Jackson Physician Search. Tony is here to talk about an important topic and a white paper developed by Jackson Physician Search: "How to Prepare for the Wave of Physician Retirements.” Resources: Preparing for the Physician Retirement Wave: https://www.jacksonphysiciansearch.com/white-paper-preparing-for-the-wave-of-physician-retirements-survey-results/ Jackson Physician Search: https://www.jacksonp...

Jun 07, 202328 minEp. 414

Can They Be Salvaged? Critical Conversations

We welcome Stephen A. Dickens, JD, M.Ed., FACMPE, Vice President, Medical Practice Services, SVMIC, to this episode of the MGMA Insights Podcast. Steve will be speaking at the MGMA Summit Digital Event, June 8, at 1:30pm ET, on the topic of, "Critical Conversations." Sponsors: MGMA Events: Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signatur...

Jun 02, 202324 minEp. 413

Optimizing Referrals Through Cultural and Operational Preparedness

We welcome Katie Lawrence, MHA, CMPE, Vice President – South Carolina Operations, UpStream, to this episode of the MGMA Insights Podcast. Katie, along with Steve McMillen, MHA, Senior Manager, ECG Management Consultants, will be speaking at the MGMA Summit digital event Thursday, June 8, at 10:00am ET, on the topic of, "Optimizing Referrals Through Cultural and Operational Preparedness." Sources: Katie Lawrence: https://www.linkedin.com/in/katie-murphy-lawrence-mha-cmpe-1b783539/ Upstream: https...

Jun 01, 202318 minEp. 412

Coding and Billing Compliance Enforcement Updates

MGMA Insights Podcast Guest: CJ Wolf, MD, M.Ed., CPC Faculty, Health Services – BYU-Idaho We’re pleased to welcome Dr. CJ Wolf to this episode of the MGMA Insights podcast. Dr. Wolf is a physician, educator, and Certified Professional Coder (CPC). He currently serves on the Health Services faculty at BYU–Idaho. Dr. Wolf will be speaking at the upcoming MGMA Summit digital event on Wednesday, June 7, at 2:10 p.m. ET , presenting on the topic: "Coding and Billing Compliance Enforcement Updates." �...

May 24, 202320 minEp. 411

Making the Case for Financial Transparency​

We welcome Matt Griswold, keynote speaker, People Centric Consulting Group to this episode of the MGMA Insights Podcast. Matt will be speaking at the MGMA Summit digital event Tuesday, June 6, on the topic of, "Knowing the Score: Making the Case for Financial Transparency​." Sources: People Centric Consulting: https://peoplecentric.com/ Matt Griswold bio: https://peoplecentric.com/about/ Sponsors: MGMA Events: Join us June 6-8, 2023, for a robust and convenient learning experience featuring educ...

May 22, 202322 minEp. 410

Prioritizing Patient Outreach: How Analytics Can Offer Direction without Disruption

Today, we welcome Dr. Joe Nicholson and Becky Trotter to the MGMA Business Solutions podcast. Dr. Joe is chief medical officer, Care Allies, and Becky is vice president, population health solutions, Care Allies. Dr. Joe and Becky are here to talk about an important topic: "Prioritizing Patient Outreach: How Analytics Can Offer Direction without Disruption.” Resources: Rethinking Care for the Most Frail Patients: https://www.chiefhealthcareexecutive.com/view/rethinking-care-for-the-most-frail-pat...

May 17, 202319 minEp. 409

Insights: What Docs Don't Get Taught About Financial Management

We welcome Jonathan K. Leer, MHA, MSA, CHFP, Division Administrator — Geriatric Medicine and Gerontology, Johns Hopkins Medicine, to this episode of the MGMA Insights Podcast. Jonathan will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "What Docs Don't Get Taught: Tools for Talking Finance with Your Clinicians." Sponsors: MGMA Events: Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wid...

May 15, 202326 minEp. 408

From Pandemic to Tripledemic to Endemic: One Practice’s Transformation Through In-Office PCR

Today, we welcome Dr. Dov Shapiro to the show. Dr. Shapiro is the Managing Physician, Associated Pediatric Partners. Dr. Shapiro is here to talk about an important topic: “From Pandemic to Tripledemic to Endemic: One Practice’s Transformation Through In-Office PCR.” It’s a topic he will also be presenting in an upcoming MGMA webinar that will be held at 1pm Eastern Time on June 15. Resources: Free Webinar: https://www.mgma.com/events/from-pandemic-to-tripledemic-to-endemic-one-practi Cepheid: ww...

May 11, 202317 minEp. 407

MGMA Insights: Payer Contracting 2.0

We welcome Kevin Mulcahy to the show. Kevin has earned his FACMPE, and he’s Senior Director, Provider and Payer Service, Professional Billing Office at Mass General Brigham. Kevin will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "Payer Contracting is More Than Just Reviewing Rates ." Sponsors: MGMA Events: Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges fac...

May 10, 202324 minEp. 406

What are the Biggest Trends Shaping Medical Practices?

We welcome Michael Tutty, PhD, MHA, FACMPE, group vice president, American Medical Association, to this episode of the MGMA Insights Podcast. Michael will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "Post-COVID-19 Trend Watch: Implications for Practices." Sponsors: MGMA Events: Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. ...

May 08, 202323 minEp. 405

Week in Review: Solutions to Medical and Financial Records Retention

In this episode of the MGMA Week in Review podcast, we feature Senior Advisor Cristy Good talking about medical and financial records retention. Resources: Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Mentorship Program: www.mgma.com/membership/landing…rogram-application This episode is sponsored by MGMA Events. Join us June 6-8, 2023, for a robust and convenient learnin...

May 05, 202312 minEp. 404

Awkwardness as a Super Power: A Conversation with Henna Pryor

We welcome Henna Pryor, MSA, PCC, workplace performance expert, keynote speaker, and professional executive coach to this episode of the MGMA Insights Podcast. Henna Pryor is a two-time TEDx speaker and will be speaking at the MGMA Summit digital event Wednesday, June 7, at noon Eastern time on the topic of, "How Awkwardness Can Be Your Greatest Asset for Taking More Professional Risks ." Go to www.mgma.com/events to learn more about the event and to register today. Sources: Henna Pryor website:...

May 03, 202324 minEp. 403

Member Spotlight: Student Scholar Winner Anna Dunbar

Our guest today on the MGMA Member spotlight podcast is Anna Dunbar. Anna is a 2022 recipient of an MGMA Student Scholarship award. She is a featured speaker at the MGMA Summit digital event, which will be from June 6 - June 8. Go to mgma.com/events to learn more about the event and to register today. Resources: MGMA Student Scholarship -- https://www.mgma.com/membership/get-involved/scholarships/2022-scholarship-fund-recipients MGMA Future Five Award -- www.mgma.com/membership/get-inv…-future-f...

May 01, 202321 minEp. 402

Member Spotlight: The Future of Healthcare, a Gen Z Perspective

Our guest today on the MGMA Member spotlight podcast is Nina Cloven. Nina is a 2022 recipient of The MGMA Future Five award, which annually recognizes five professionals in healthcare who are within the first five years of their careers. Each of these recipients "has demonstrably impacted their organization or the industry." Nina is a featured speaker at the MGMA Summit digital event, which will be from June 6 - June 8. Go to mgma.com/events to learn more about the event and to register today. R...

Apr 26, 202326 minEp. 401

Business Solutions: How to Meet Changing Patient Expectations and Stay Competitive

We welcome Kelli Henthorn, Regional Training Manager and Thryv Foundation Ambassador to this episode of MGMA's Business Solutions podcast. Kelli is here to discuss how to meet changing patient expectations and stay competitive in a competitive healthcare landscape. Sources: Thryv: https://www.thryv.com/smb-lpk-3/?utm_source=GOOGLE&utm_medium=cpc&utm_campaign=saas_Thryv-Brand_us&utm_term=thryv&utm_id=go_cmp-1907691094_adg-69658749359_ad-647464302404_kwd-435094098237_dev-c_ext-_net...

Apr 19, 202324 minEp. 400

How Cyberattackers Have Targeted Remote Workers

We welcome Jeffery Daigrepont, Senior Vice President, Health Information Technology, Coker Group, to this episode of the MGMA Insights Podcast. Jeffrey is an expert in Health Information Technology and will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "Confessions of a Hacker: How Cyberattackers Have Targeted Remote Workers." Sources: Coker Group website: https://cokergroup.com/ Jeffrey Daigrepont: https://cokergroup.com/people/jeffery-daigrepont/ Sponsors: MG...

Apr 17, 202323 minEp. 399

MPE23 Bonus Episode: Solving for Burnout by Leveraging Clinical Support Staff

We welcome Steve Moberg, Executive VP & Chief Operating Officer, Team Care Medicine, to this bonus episode of MGMA's Live From Orlando podcast series. We met up with Steve outside of the exhibit hall floor in Orlando while attending MGMA's Financial and Operations Conference and learned about his presentation titled, "Solve Burnout and Boost Productivity by Leveraging Clinical Support Staff." Steve explains how the Team Care Medicine model "of executing the patient visit delivers greater pro...

Apr 12, 202319 minEp. 398

Member Spotlight: Examining the Emotionally Intelligent Physician Leader

We welcome Susan Childs, FACMPE, and founder of Evolution Healthcare Consulting to this episode of MGMA's Member Spotlight podcast. Susan has over 30 years of experience directly in healthcare and is a Board-Certified Fellow. She is also an author and recognized national presenter for organizers such as MGMA, ASCENT, AAP, ACC, AAOE, and the AMA. She also served as the ACMPE Forum Rep and Advancement Chair with MGMA for 10 years. Susan is here to discuss her new book "The Emotionally Intelligent ...

Apr 10, 202324 minEp. 397

Business Solutions: Physicians and the Gig Economy

We welcome Chris Franklin, president, LocumTenens.com to this episode of MGMA's Business Solutions podcast. Chris is here to discuss "The Future of Work: The Role of Physicians in the Gig Economy," a recent white paper developed by LocumTenens.com. Chris highlights major findings in the research including burnout, scheduling and technology, among others. Sources: LocumTenens.com: https://www.locumtenens.com/ppc/neurology/find-a-recruiter/?gclid=Cj0KCQjwla-hBhD7ARIsAM9tQKvtUYyX7LH2ZfXxJf2-iVEdj_I...

Apr 05, 202328 minEp. 396

Ask An Advisor: Dealing With Difficult Patients

We have an exciting new series to share with you--Ask an Advisor. In the community chat area, perhaps many of you have taken advantage of that feature and had your most pressing questions answered by MGMA subject matter experts. Today we're joined by MGMA Sr. Advisor, Cristy Good who shares her thoughts on the ask an advisor feature and provides insights on dealing with difficult patients and defusing difficult situations. Sponsors: MGMA Events: Join us June 6-8, 2023, for a robust and convenien...

Apr 03, 202316 minEp. 395

Week in Review: The Rise of AI and Defusing Difficult Situations

In this episode of the MGMA Week in Review podcast, we discuss the rise of AI and defusing difficult situations. Sources in this episode: MGMA Stat: https://www.mgma.com/data/data-stories/medical-groups-moving-cautiously-as-powerful-gener Defusing Difficult Situations: https://www.physicianspractice.com/view/defusing-tense-situations-through-psychology-?mkt_tok=MTQ0LUFNSi02MzkAAAGKo5xxiG22nixqIbRV6lIUu7SshmzUJV0msCCqIcl6UUM0xIilL2uc-MwOYN9U8bYXDoDoa6zUMLDBzshwBnGzrgZRhdReWmLwpG_NtgRU7Q Resources...

Mar 31, 202311 minEp. 394

Business Solutions: Considering the Actual Cost of Healthcare Services for Long-Term Success

We welcome Tom Thornton, Practice Director, Net at Work to this episode of MGMA's Business Solutions podcast. Tom is here to discuss one method of cost accounting that is gaining popularity in the healthcare industry Activity-Based Costing, or ABC. In the discussion, Tom discusses how ABC helps healthcare organizations improve cost management, enhance resource utilization, and increase efficiency and quality of care. Resources: Accounting Solutions: https://www.netatwork.com/services_1/bizsol_1/...

Mar 29, 202314 minEp. 393

Consultants Corner: An Insider's View of Healthcare Consulting

This episode features MGMA independent consultant Adrienne Lloyd. Adrienne discusses her journey from practice leader to independent consultant and also provides insights into how to prepare to begin a healthcare consulting career. Resources: MGMA Consulting: www.mgma.com/consulting/overview Adrienne Lloyd: https://www.adriennelloyd.com/ Sponsor: This episode is sponsored by MGMA Events. Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry lea...

Mar 27, 202323 minEp. 392

Week in Review: Rev Cycle Staffing Solutions and an MPE23 Recap

In this episode of the MGMA Week in Review podcast, we discuss rev cycle staffing challenges and offer a recap of the Financial and Operations Conference held in Orlando. Sources in this episode: MGMA Stat: https://www.mgma.com/data/data-stories/bottom-line-impacts-from-revenue-cycle-staffing-ch MGMA Letter to Congress: https://www.mgma.com/getmedia/bb872aa0-65fc-4741-bd3d-6c1452ccb410/03-20-2023_MGMA-HELP-RFI-Response.pdf.aspx?ext=.pdf&mkt_tok=MTQ0LUFNSi02MzkAAAGKrVKX9UH9eSi53fwoXZiQIaZQeiQ...

Mar 24, 20239 minEp. 391

Live From Orlando: Addressing Rural Staffing Challenges

Jennifer Yeargain, CMPE, CPC, director of support services at Gerald Champion Regional Medical Center in Alamogordo, New Mexico, joins the MGMA podcast. MGMA caught up with Jennifer at the Medical Practice Excellence: Financial and Operations Conference in Orlando. She shares her thoughts on earning her CMPE, staffing challenges for rural health, and tips she employs to help inspire her team -- including bringing donuts to meetings! This episode is sponsored by MGMA Events. Join us June 6-8, 202...

Mar 23, 202310 minEp. 390

Live From Orlando: Navigating the World of Audits

Sandy Giangreco Brown, Director of Coding & Revenue Integrity, CLA, and Diane Weiss, Vice President, Revenue Integrity and Education at RestorixHealth talk about navigating the auditing process. MGMA caught up with the duo at the Medical Practice Excellence: Financial and Operations Conference in Orlando to discuss their general session presentation. This session will present an update on current audit activity from government and commercial payers. The session will also detail what to do wh...

Mar 20, 202315 minEp. 389

MGMA Insights: Taking A Deep Dive into Medical Practice Data

This episode of the MGMA Insights podcast features Liz Gurley and Mike Gracz. Liz is data strategist, member services at MGMA, and Mike is sales manager, DataDiscovery at MGMA. They’re here today to talk about DataDive, DataDiscovery and their session at MGMA’s Medical Practice Excellence: Financial and Operations Conference being held March 19-21 in Orlando, FL. As featured speakers, Liz and Mike will make their presentation Monday, March 20 at 3:30pm ET. Their session is titled Accelerating Pe...

Mar 15, 202323 minEp. 388

Member Spotlight: Tips to Overcoming Staffing Uncertainty

Veronica Villarreal, MHA/MBA is the chief ambulatory officer at DHR Health who oversees over 75 multi-specialty clinics in the Rio Grande Valley, Texas. She is responsible for over 1,200 employees that work alongside 200 providers. Being a passionate life-long learner, Veronica is a certified medical coder, certified medical office manager, certified medical insurance specialist, and certified Maxwell leadership coach. Veronica is also a featured speaker at MGMA's Medical Practice Excellence: Fi...

Mar 13, 202328 minEp. 387

Week in Review: The Latest on Mask Requirements and Biden's Budget

In this episode of the MGMA Week in Review podcast, we discuss the latest on mask requirements and the Biden budget. Sources in this episode: MGMA Stat: https://www.mgma.com/data/data-stories/mask-requirements-remain-in-half-of-medical-groups Biden's Budget: https://www.whitehouse.gov/briefing-room/statements-releases/2023/03/07/fact-sheet-the-presidents-budget-extending-medicare-solvency-by-25-years-or-more-strengthening-medicare-and-lowering-health-care-costs/?mkt_tok=MTQ0LUFNSi02MzkAAAGKZXFDc...

Mar 11, 20238 minEp. 386

Member Spotlight: Bringing Consumer Concepts to Medical Practices

MGMA Member Spotlight Podcast Guest: David Comiskey Our guest today on the MGMA Member Spotlight podcast is David Comiskey. David is a 2022 recipient of the MGMA Future Five Award, which annually recognizes five professionals in healthcare who are within the first five years of their careers. Each of these recipients "has demonstrably impacted their organization or the industry." 🔗 Resources MGMA Future Five Award www.mgma.com/membership/get-involved/future-five-award MGMA Member Network www.mg...

Mar 08, 202322 minEp. 385
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