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MGMA Podcasts

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today. Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!
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Episodes

Ask An Advisor: Examining KPIs to Improve the Rev Cycle

We have an exciting new series to share with you--Ask an Advisor. In the community chat area, perhaps many of you have taken advantage of that feature and had your most pressing questions answered by MGMA subject matter experts. Today we're joined by MGMA Sr. Advisor, Cristy Good who shares her thoughts on the ask an advisor feature and provides insights on examining KPIs to improve the revenue cycle. Sponsors: MGMA Events: Thanks to MGMA events for sponsoring this week's show. The Medical Pract...

Mar 06, 202316 minEp. 384

Week in Review: Screening Patients' Social Needs

In this episode of the MGMA Week in Review podcast, we discuss screening for social determinants of health. Sources in this episode: MGMA Stat: https://www.mgma.com/data/data-stories/post-pandemic-realities-set-in-for-screening-patie Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Mentorship Program: www.mgma.com/membership/landing…rogram-application DEA Proposed Rule: bit....

Mar 03, 20237 minEp. 383

Business Solutions: Optimizing Healthcare Through the Power of KPIs

Our guests today are Maberly Brown, senior revenue cycle consultant and Marvin Luz, senior director, revenue advisory services both of Greenway Health. Marvin and Maberly are here today to talk about the business of healthcare and the power of KPIs. Resources: https://discover.greenwayhealth.com/lp/denial-management-infographic/ Sponsors: MGMA Events: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, att...

Mar 01, 202323 minEp. 382

Disney, March Madness, the Grapefruit League and MPE23!

Our guest today is Craig Wiberg, senior manager of digital events at MGMA. Craig is here today to talk about what you can expect to learn and experience at MGMA’s Medical Practice Excellence: Financial and Operations Conference in Orlando, FL, March 19-21. Resources: The MGMA Financial and Operations Conference: https://mgma.com/events/mpe23-financial-operations-conference/register-now?utm_source=website&utm_medium=banner&utm_campaign=con-spring-jan-2023-homepagefeature March Madness in ...

Feb 28, 202317 minEp. 381

Business Solutions: Driving Clinical Success with Point-of-Care Clinical Decision Making Support

Our guest today is Dr. Richard Loria, physician consultant with EBSCO. Dr. Loria is one of the presenters from our recent webinar, “Using a Point-of-Care Clinical Decision Support Platform to Drive Practice Success,” and he is here to share with our listeners the ways that DynaMed can help clinicians make more efficient, accurate decisions. Resources: • Learn more about DynaMedex www.ebsco.com/dynamedex • Listen to Dr Loria’s deep dive webinar on how DynaMedex can drive group practice success in...

Feb 23, 202330 minEp. 380

Consultants Corner: Risk Adjustment Audits and the Costly Nature of Nuances in Coding

This episode features MGMA independent consultant Rhonda Buckholtz. Rhonda talks about her consulting experience as well as her thoughts on risk adjustment audits and the costly nature of nuances in coding. Resources: MGMA Consulting: https://www.mgma.com/consulting/overview Rhonda Buckholtz LinkedIn: https://www.linkedin.com/in/rhonda-buckholtz-28305a7/ Sponsors: Humana: The latest Value-Based Care Report from Humana outlines many interesting findings and highlights how some physician practices...

Feb 15, 202321 minEp. 379

Member Spotlight: Student Scholarship Recipient Jake Shields

In this episode of the MGMA Member Spotlight podcast, we're joined by Jake Shields. Jake is an MGMA scholarship recipient and is a second-year Master of Business Administration and Master of Health Administration candidate at Cornell in the 2023 class. He also holds a Master of Bioethics from and a Bachelor of Political Science from Case Western Reserve University. He has previous experience as an application manager and lead of the procedural cardiology expert group. He has conducted research o...

Feb 13, 202319 minEp. 378

Week in Review: Super Bowl Edition

In this episode of the MGMA Week in Review podcast, we talk Super Bowl 57, feature resources from MGMA, and offer a No Surprises Act ruling. Sources in this episode: MGMA Stat: https://www.mgma.com/data/data-stories/all-healthcare-leaders-make-time-for-professional Ask an Advisor: https://www.mgma.com/ask-an-advisor MGMA Membership: https://www.mgma.com/membership MGMA Advocacy: https://www.mgma.com/advocacy MGMA Consulting: https://www.mgma.com/consulting/overview Mentorship Program: https://ww...

Feb 13, 20239 minEp. 377

Business Solutions: Developing Physician Leaders as Agents for Positive Change

Our guests today are Tara Osseck, regional vice president, and Helen Falkner, regional vice president, at Jackson Physician Search. Tara and Helen are here today to talk about the importance of and the strategies around developing strong physician leaders. Resources: Physician Search Studies: https://www.jacksonphysiciansearch.com/research-and-reports/ Helen Falkner: https://www.linkedin.com/in/helen-falkner-b5151521/ Tara Osseck: https://www.linkedin.com/in/tara-osseck-7560b654/ Sponsors: MGMA ...

Feb 08, 202330 minEp. 376

Ask An Advisor: Bringing Expert Commentary to the MGMA Member Community

We have an exciting new series to share with you--Ask an Advisor. In the community chat area, perhaps many of you have taken advantage of that feature and had your most pressing questions answered by MGMA subject matter experts. Today we're joined by MGMA Sr. Advisor, Cristy Good who shares her thoughts on the ask an advisor feature and provides insights into questions that have been asked since the beginning of the year. Thanks to MGMA events for sponsoring this week's show. The Medical Practic...

Feb 07, 202315 minEp. 375

Week in Review: Optimizing Provider Staffing, Biden to End PHE, and Strategic Facility Planning

In this episode of the MGMA week in Review podcast, we feature articles on optimizing provider staffing, Biden to end PHE, and strategic facility planning. Sources in this episode: MGMA Stat: https://www.mgma.com/data/data-stories/smart-growth-using-population-data-for-strategic-h Biden to End PHE: https://www.whitehouse.gov/wp-content/uploads/2023/01/SAP-H.R.-382-H.J.-Res.-7.pdf?mkt_tok=MTQ0LUFNSi02MzkAAAGJsTJ115jmMJPNbPNuuYvLaozaLHe_FK2vKuCL_VGdR5cYbXcgjIFc1JcTeaPUZrSX4TuV4Rsuoe4_gX7Sa0jUNaZnL...

Feb 03, 202310 minEp. 374

MGMA Insights: Taking a Deep Dive Into the Revenue Cycle With Kem Tolliver and Taya Gordon

Our guests today are revenue cycle management experts Taya Gordon and Kem Tolliver. As a special bonus, we also feature an episode of Kem and Taya's podcast, RevDive, where they interview Rae Jimenez, chief product officer at AAPC. Resources: RevDive: https://sliceofhealthcare.com/revdive/ Kem Tolliver: https://www.linkedin.com/in/kem-tolliver/ Taya Gordon: https://www.linkedin.com/in/tayagordon/ Taya and Kem's book: https://www.mgma.com/practice-resources/products/revenue-cycle-management-dont-...

Feb 02, 202330 minEp. 373

Business Solutions: Weighing the Benefits of Value-Based Care Adoption

Our guest today is Dr. Alex Ding, Associate Vice President for Physician Strategy and Medical Affairs at Humana. Dr. Ding is a board-certified diagnostic and interventional radiologist and remains a practicing physician, teaching and providing clinical care as a clinical assistant professor at the University of Louisville. He holds a BA in Economics and MS in Public Health from the University of California Berkeley, an MBA in finance from The Wharton School at the University of Pennsylvania, and...

Jan 31, 202332 minEp. 372

Week in Review: Adoption of Value-Based Care, Healthcare Value Week, and Emotional Intelligence

In this episode of the MGMA week in Review podcast, we feature articles on the adoption of value-based care, healthcare value week, and checking in with emotions as a leader. Sources in this episode: MGMA Stat: https://www.mgma.com/data/data-stories/to-improve-adoption-of-value-based-care,-the-r-(1) Healthcare Value Week: https://valuebasedpaymentsummit.com/registration-se/ Emotional Leaders: https://hbr.org/2023/01/when-your-feelings-conflict-with-your-leadership-role?ab=hero-subleft-1 Sponsor:...

Jan 27, 202310 minEp. 371

Mindful Medicine: Addressing Stress Management and Burnout for Healthcare Leaders

Burnout, stress, and mental health challenges are at an all-time high for healthcare professionals. According to a recent MGMA Stat poll ( mgma.com/data ), 80% of healthcare leaders reported increased levels of stress or burnout in 2022. To address this epidemic, MGMA has launched the Mindful Medicine podcast series, featuring experts in psychology, neurology, leadership, and mindfulness. Each episode explores workplace stress and provides actionable tools to combat it. This Episode's Guest Dr. ...

Jan 25, 202321 minEp. 370

Business Solutions: Cognitive Assessments for the Early Detection of Dementia

Our guest today is Dr. John Showalter chief product officer at Linus Health. Modern Healthcare has named Dr. Showalter as a Top 25 Innovator in Population Health. He’s here today to talk about “Early Detection of Dementia: New Cognitive Assessment Approaches.” Sources in this episode: MGMA Webinar on early detection of dementia: https://mgma.com/practice-resources/products/early-detection-of-dementia-new-cognitive-assessme Linus Health links: Linus Health homepage: https://linushealth.com/ Linus...

Jan 23, 202324 minEp. 369

Week in Review: Auditing Payment Insights, a CMS Update, and Best Jobs in Healthcare

In this episode of the MGMA week in Review podcast, we feature articles on auditing payment insights, a CMS update, and the best jobs in healthcare. Sources in this episode: MGMA Stat: https://www.mgma.com/data/data-stories/amid-inflated-expenses,-make-sure-you%E2%80%99re-regularly Best Jobs in Healthcare: https://money.usnews.com/careers/best-jobs/rankings/best-healthcare-jobs CMS Updates: https://www.cms.gov/newsroom/press-releases/cms-announces-increase-2023-organizations-and-beneficiaries-be...

Jan 21, 20237 minEp. 368

Consultants Corner: Keys to Partnering a Medical Practice and a Healthcare Consultant

Our guests today are Dr. Martha Ives, president and CEO of Rocky Mountain Primary Care, and MGMA consultant Dawn Plested. Our guests are here today to talk about the consultant and medical practice leader relationship, what it looks like in practice, and how to develop successful strategies for practice leaders. Resources: MGMA Consulting -- www.mgma.com/consulting/overview Dawn Plested -- https://www.mgma.com/consulting/meet-the-team/dawn-plested-fache-mba-jd-esq Rocky Mountain Primary Care -- ...

Jan 18, 202330 minEp. 367

Member Spotlight: How One Military Veteran Provides Care for Other Veterans

Our guest today is Marcus Meadows, ambulatory care operations director for the Department of Veterans Affairs where he oversees all ambulatory care for primary care, medicine, surgery, and mental health in Northern California. Northern California is the sixth largest VA in the country with over 255,000 enrolled veterans, and 14 sites of care that cover more than 44,000 square miles in the region. Sources: MGMA Member Network -- www.mgma.com/membership/get-inv…ved/member-network Department of Vet...

Jan 16, 202326 minEp. 366

Week in Review: Staffing Amid Covid-19 Variants, CMS MVPs, and Behavioral Health Integration

In this episode of the MGMA week in Review podcast, we feature articles on staffing challenges amid Covid-19 variants, proposals for new CMS MVPs, and behavioral health integration. Sources in this episode: MGMA Stat: https://www.mgma.com/data/mgma-stat-overview Kraken variants: https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/kraken-covid-19-variant.aspx CMS MVPs: https://qpp.cms.gov/mips/candidate-feedback?mkt_tok=MTQ0LUFNSi02MzkAAAGJRQz0lBnu0sfgZZTtn8HkkpWDAoHn...

Jan 13, 20238 minEp. 365

Business Solutions: Solving for Prescription Quality Workflow Disruptions

In this episode of the MGMA Business Solutions podcast, we're joined by Bri Palowitch, clinical informatics pharmacist at Surescripts and Scott Rochowiak, manager of product performance at Surescripts. In this thought leader discussion, we discuss issues with prescription quality workflow disruption and examine solutions for those problems. Resources from this episode: Surescripts: https://surescripts.com/ Additional Resources: MGMA Member Network -- https://www.mgma.com/membership?utm_campaign=...

Jan 12, 202323 minEp. 364

Member Spotlight: Building Better Healthcare Leaders Through Bite-Sized Pieces of Practical Advice

Our guest today is Lauren K. Harris, FACMPE, owner of Harris Healthcare Consulting. Lauren is featured as part of our MGMA Member Spotlight podcast series and is a living testament to the benefits of certification, continuing education, and lifelong learning. Sources: Lauren Harris on LinkedIn: https://www.linkedin.com/in/laurenkempeesharris/ Lauren Harris website: https://www.harrishealthcareconsulting.com/ Oregon MGMA: https://www.omgma.com/ Lauren's nonprofit: www.assemblyofthewanderingshephe...

Jan 09, 202324 minEp. 363

Week in Review: Call Centers, MIPS EUC Extension, and In-house Staffing Agencies

In this episode of the MGMA week in Review podcast, we feature articles on call centers, a MIPS EUC extension, and in-house staffing agencies. Sources in this episode: Contact Centers in Focus: https://www.mgma.com/data/data-stories/phone-systems,-contact-centers-in-focus-for-medica MIPS EUC Application: https://qpp.cms.gov/mips/exception-applications?py=2022#extremeCircumstancesException-2022 In-house Staffing Agencies: https://khn.org/news/article/squeezed-by-temp-nurse-costs-hospital-systems-...

Jan 06, 202310 minEp. 362

Leadership Insights: Listening to Understand, Listening to Seek Clarity

Our guest today is Carrie Kozlowski, chief operating officer and co-founder of Upfront Healthcare Services. Carrie is also a former member of the board of directors at MGMA. Carrie began her career as an occupational therapist and has taken on a variety of roles throughout the healthcare industry, always with an eye on finding solutions for organizations and building stronger cultures and more empathic leaders within those practices. Resources: Upfront Healthcare -- https://upfronthealthcare.com...

Jan 04, 202330 minEp. 361

Member Spotlight: Why Prevention Helps Service Quality Care

Our guest today on the MGMA Member spotlight podcast is Felicia Nicely, Practice Administrator at Owensboro Health for Gastroenterology and Preventive Services. Felicia is a recipient of The Future Five award, which annually recognizes five professionals in healthcare who are within the first five years of their careers. Each of these recipients "has demonstrably impacted their organization or the industry." In Felicia's case, she has worked to improve efficiencies and opportunities for workflow...

Jan 02, 202323 minEp. 360

Week in Review: A Year in Review for Medical Practice Leaders

In this episode of the MGMA Week in Review podcast, we review the year that was, taking a look at legislation, patient access, and healthcare technology. Source: Further Down the Road to Recovery: The 2022 MGMA Stat Year in Review and 2023 Predictions: https://mgma.com/practice-resources/human-resources/further-down-the-road-to-recovery-the-2022-mgma-st?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-dec-2022-newsletter1108-12-27?utm_source=email&utm_medium=marketo&utm_c...

Dec 30, 202214 minEp. 359

Week in Review: Reducing Physician Stress, Asking for Help at Work, and an HRSA Update

In this episode of the MGMA Week in Review podcast, we feature articles on how to ask for help at work, an HRSA update, and keys to reducing physician stress. Sources: How to ask for help at work: https://hbr.org/2022/12/how-to-get-better-at-asking-for-help-at-work?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM239166 HRSA Decision Review: https://www.hrsa.gov/provider-relief/compliance/decision-review?mkt_tok=MTQ0LUFNSi02MzkAAAGI2OfzS9...

Dec 23, 20229 minEp. 358

Mindful Medicine: Managing Stress During the Holiday Season

Here’s the cleaned-up and reformatted version of the episode show notes for MGMA's Mindful Medicine podcast: MGMA Mindful Medicine Podcast Episode: Leadership, Workplace Culture, and Combating Burnout Burnout, stress, and mental health challenges are at an all-time high for healthcare professionals. According to a recent MGMA Stat poll, 80% of healthcare leaders reported increased levels of stress or burnout in 2022. In response to this growing crisis, MGMA has launched the Mindful Medicine podc...

Dec 22, 202222 minEp. 357

Consultants' Corner: Bringing an Entrepreneur’s Mindset to Solving Healthcare Problems

MGMA Insights Podcast Guest: Jessica Minesinger Our guest today is Jessica Minesinger, founder and CEO of Surgical Compensation & Consulting (SCC) and an MGMA Consultant. Jessica specializes in helping physicians navigate compensation opportunities using data analytics. Her mission is to empower physicians to negotiate confidently, ensure pay equity, and identify organizations where they’ll thrive culturally. 🔗 Resources MGMA Consulting mgma.com/consulting/overview Meet Jessica Minesinger m...

Dec 19, 202230 minEp. 356

Week in Review: Practice Resolutions, Final Days Before Medicare Update, and Patient Hostility

In this episode of the MGMA Week in Review podcast, we feature articles on medical practice resolutions, the final days before the Medicare update, and patient hostility toward physicians and clinicians. Sources: Medical Practice Resolutions: https://www.mgma.com/data/data-stories/what’s-your-2023-resolution-for-improving-patient Contact Congress Portal -- mgma.com/advocacy/get-involve…Uq8aMonwZec5-etCoA#/ MGMA Letter to Congress -- mgma.com/news-insights/press/…zd6CkDovpOsn4Uibqlqw Hostility To...

Dec 16, 20228 minEp. 355
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