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MGMA Podcasts

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today. Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!
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Episodes

Week in Review: 9/11 FDNY illnesses, Healthcare Leader Burnout, and a Medicare PFS Update

In this episode of the MGMA Week in Review podcast, we feature articles on stress and burnout, the 2023 Medicare PFS, and FDNY dealing with 9/11-related illnesses. Sources in this episode: Stress and burnout for healthcare leaders -- https://www.mgma.com/data/data-stories/stress-and-burnout-a-growing-concern-for-healthcar MGMA and the 2023 Medicare Physician Fee Schedule proposals -- https://mgma.com/news-insights/press/september-6,-2022-mgma-provides-comprehensive-comm?utm_source=nl-gov-kh-wash...

Sep 11, 20227 minEp. 324

MPE22: Everything You Need to Know About MGMA's Leaders Conference in Boston

Our guest today is Craig Wiberg senior manager of digital events at MGMA. Craig is here today to talk about what you can expect to learn and experience at MGMA’s Medical Practice Excellence: Leaders Conference which will be held Oct 9-12 in Boston. Resources: MGMA Leaders Conference: www.mgma.com/events/medical-pra…onference/register MGMA’s Leaders Blog: mgma.com/events/medical-pract…how-many-has-your(Go to www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week.) Spon...

Sep 07, 202218 minEp. 323

MGMA Week in Review: Medicare Payment Cuts, Information Blocking Update, and Bottom-Up Innovation

In this episode of the MGMA Week in Review podcast, we feature articles on Medicare payment cuts, an information blocking update, and bottom-up innovation. Sources in this episode: Medicare payment cuts -- https://www.mgma.com/data/data-stories/patients-and-practices-face-dire-consequences-of-p Information Blocking Update -- https://mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/august-18,-2022-mgma-and-partner-organizations-req?utm_source=nl-gov-kh-washington-connection-2022-09-...

Sep 02, 20227 minEp. 322

Identify and Reduce Revenue Cycle Pain Points in the Patient Financial Experience

Our guests today are Taya Moheiser, chief revenue cycle officer at H4 Technology, LLC, and Kem Tolliver, president and CEO at Medical Revenue Cycle Specialists. Kem and Taya are colleagues, friends, co-presenters and authorities on revenue cycle management. They’re also the authors of “Revenue Cycle Management: Don’t Get Lost in the Financial Maze.” Taya and Kem are featured speakers at MGMA’s Leaders Conference in Boston which will be held Oct. 9-12. Resources: Taming and Innovating Your Revenu...

Aug 31, 202232 minEp. 321

MGMA Week in Review: Physician Burnout, Regulatory Survey, and Making Tiny Habits Work

In this episode of the MGMA Week in Review podcast, we feature articles on salaries and wages, a public health emergency update, and time management tips. Sources in this episode: Physician Burnout --https://www.mgma.com/data/data-stories/burnout-driven-physician-resignations-and-early-re Regulatory Burden Survey -- https://www.surveymonkey.com/r/5NYN5HT?utm_source=nl-gov-kh-washington-connection-reg-alert-2022-08-24&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi...

Aug 26, 20228 minEp. 320

Leadership Insights: Finding the Formula to Successful (and Happy) Teams

Our guest today is Cindy Mazzocchi, senior manager of engineering operations at DrFirst. Cindy has decades of experience in leading teams at healthcare organizations and has earned her FACMPE. Cindy is here today to share highlights from her journey as a healthcare leader and to offer insights on resources and tools that she’s leaned on during her career. Resources: MGMA’s Leaders Blog: www.mgma.com/events/medical-pra…rence/leaders-blog (Watch www.mgma.com or the MGMA Insights newsletter for a n...

Aug 23, 202225 minEp. 319

MGMA Week in Review: Salaries and Wages, a Public Health Emergency Update, and Time Management Tips

In this episode of the MGMA Week in Review podcast, we feature articles on salaries and wages, a public health emergency update, and time management tips. Sources in this episode: Budgeting Medical Practice Support Staff Salaries --https://www.mgma.com/data/data-stories/striking-the-right-balance-in-budgeting-medical-pr Primary Care Docs Need 27 Hours a Day -- https://www.medpagetoday.com/special-reports/features/100163?trw=no?utm_source=nl-corp-ch-insights-newsletter-2022-08-16&utm_medium=e...

Aug 19, 20228 minEp. 318

How to Recruit and Retain High-Performing Employees

Our guest today is Katie Lawrence, MHA CMPE, executive director, Ambulatory & Medical Group Optimization at Prisma Health. She’s here today to talk about engaging staff in an optimal way so that practices are retaining their best and brightest employees. Katie will also be speaking twice at MGMA’s Leaders Conference in Boston which will be held there Oct. 9-12. Resources: MGMA’s Leaders Blog: www.mgma.com/events/medical-pra…rence/leaders-blog (Watch www.mgma.com or the MGMA Insights newslett...

Aug 15, 202230 minEp. 317

MGMA Week in Review: Collection Challenges, Inflation Reduction Act, and Amazon Enters Healthcare

In this episode of the MGMA Week in Review podcast, we feature articles on collection challenges, the Inflation Reduction Act, and Amazon enters healthcare. Sources in this episode: Collection Challenges -- https://www.mgma.com/data/data-stories/collection-challenges-growing-for-medical-practice Inflation Reduction Act -- https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.mgma.com%2Fdc%2FCEJqccR-ra3D9NM10zIBVjnzXx-MOjEduIVJ_TQAt-1nN37QejkU709vNZq-Ck2wcn61Y6FkcE5GvpSpwad2hdkd4Jj...

Aug 12, 20227 minEp. 316

Consultants' Corner: Patient Care Processes That Lead to Better Profitability

Our guest today is Patrick Sauer, president and founder of Next Health Innovations, LLC. Patrick is also an MGMA consultant with more than 20 years of healthcare leadership and executive experience with hospitals and healthcare systems. Patrick has earned his MHA, FACHE, CMPE and he’s here today to talk about his healthcare journey, the role of an MGMA consultant, and how to create better patient care processes in healthcare organizations. Resources: MGMA Consulting: https://www.mgma.com/consult...

Aug 10, 202241 minEp. 315

MGMA Week in Review: Patient No Shows, the Affordable Care Act, and Reducing Physician Burnout

In this episode of the MGMA Week in Review podcast, we feature articles on patient no shows, the Affordable Care Act, and reducing physician burnout. Sources in this episode: Patient No Shows -- https://mgma.com/data/data-stories/patient-no-shows-pose-concern-amid-medical-practic Analysis: 2022 Section 1557 Proposed Rule -- https://www.mgma.com/practice-resources/government-programs/analysis-2022-section-1557-proposed-rule?utm_source=nl-gov-ed-washington-connection-2022-08-04&utm_medium=emai...

Aug 05, 20227 minEp. 314

Enjoying the Benefits of a Medical Practice Virtual Assistant

Our guest today is Beth Lachance, CEO of REVA Global Medical (https://www.revaglobalmd.com/). Beth is here today to talk about the benefits of a medical practice virtual assistant and the unique business model that REVA Global Medical has developed. Sponsors: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on y...

Aug 03, 202230 minEp. 313

MGMA Week in Review: Prior Authorization, Marketing to High-Value Patients, and Breaking Bad Habits

In this episode of the MGMA Week in Review podcast, we feature articles on prior authorization, marketing your medical practice, and breaking bad practice habits. Sources in this episode: Marketing to High-value Patients -- https://www.mgma.com/data/data-stories/three-steps-medical-group-practices-should-take-wh Prior Authorization/Contact Congress Template -- https://www.mgma.com/advocacy/get-involved/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGF46tETT9aSlAZV4BsCtkx1I2Cj70PYaNn3qn2uZan_tpmEpixj...

Jul 30, 20227 minEp. 312

Leveraging Data-Driven Solutions for Your Organization

Our guest today is Karl Sundberg, CEO of Catalyst Medical Group. Karl is here today to talk about the sources of practice data that are leveraged to answer questions, create solutions and drive performance. Karl is also a featured speaker at MGMA’s Leaders Conference in Boston, which will be held there Oct. 9-12. Go to MGMA.com/events to register today. Sponsors: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing ...

Jul 27, 202229 minEp. 311

MGMA Week in Review: Staffing Shortage Solutions, PFS Analysis, and Patient Retention Strategy

In this episode of the MGMA Week in Review podcast, we feature articles on staffing shortage solutions, a government affairs PFS analysis, and a patient retention strategy. Sources in this episode: Finding new workforce solutions amid staffing shortages -- https://mgma.com/data/data-stories/the-ma-conundrum-finding-new-workforce-solutions-a Medicare Physician Payment and Quality Reporting Changes -- https://mgma.com/practice-resources/government-programs/analysis-proposed-2023-medicare-physician...

Jul 22, 20228 minEp. 310

Creating a Culture of Heroes at Every Level of Your Organization

Our guest today is Kevin Brown, an author and keynote speaker. Kevin is here today to talk about The Hero Effect. Kevin is also the opening keynote speaker at MGMA’s Leaders Conference in Boston, which will be held there Oct. 9-12. Kevin believes that leadership begins with mastering self along with the daily habits required to become world-class leaders, mentors, and coaches to the teams we live and do business with. The foundation of this program can be summed up in one powerful idea: We repro...

Jul 19, 202229 minEp. 309

MGMA Week in Review: COVID-19 Update, Guidance for Reproductive Care, and Laughter and Leadership

In this episode of the MGMA Week in Review podcast, we feature articles on the rise in COVID-19 cases, guidance for reproductive care, and why laughter makes for good leaders. Sources in this episode: A Rise in COVID-19 Cases -- https://www.mgma.com/data/data-stories/omicron-ba-4,-ba-5-surge-causes-spike-in-sick-leav EMTALA Guidance -- https://www.cms.gov/medicareprovider-enrollment-and-certificationsurveycertificationgeninfopolicy-and-memos-states-and/reinforcement-emtala-obligations-specific-p...

Jul 15, 20227 minEp. 308

Leadership Insights: Finding ROI in Paying it Forward as a Healthcare Leader

Our guest today is Debbie Hudson, business development and account executive at SVMIC (https://www.svmic.com/). Debbie is here to talk about her journey as a healthcare leader, the benefits of mentors, mentoring, and growing a strong network as aspects of career growth. Debbie also discusses her role at the upcoming Medical Practice Excellence: Leaders Conference, which will be held in Boston Oct. 9-12. Debbie and Tracy Bird, president of Medical Practice Advisors, will lead a three-hour worksho...

Jul 13, 202223 minEp. 307

MGMA Week in Review: Inflation, Patient Privacy, and Solutions for Workforce Shortages

In this episode of the MGMA Week in Review podcast, we feature articles on inflation, patient privacy, and solutions for workforce shortages. Sources in this episode: Medical Practices and Inflation -- https://www.mgma.com/stat-070522 HHS issues patient privacy guidance following Dobbs v. Jackson ruling -- https://www.hhs.gov/about/news/2022/06/29/hhs-issues-guidance-to-protect-patient-privacy-in-wake-of-supreme-court-decision-on-roe.html?utm_source=nl-gov-ed-washington-connection-2022-07-07&amp...

Jul 08, 20229 minEp. 306

Google it: How to Grow Your Patient Volume Through Marketing Strategies That Work

Our guest today is Ty Allen, founder and CEO of Social Climb. Ty joins us today to talk about technology marketing that works, how to make Google your friend, and why medical practices don’t need to spend blindly on marketing. Sponsor: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, y...

Jul 06, 202227 minEp. 305

MGMA Week in Review: Rising Malpractice Premiums, New Cancer Care Model, and Physician Burnout

In this episode of the MGMA Week in Review podcast, we feature articles on rising malpractice premiums, a new cancer care model, and physician burnout. Sources in this episode: Rising Malpractice Premiums -- https://www.mgma.com/data/data-stories/malpractice-premiums-on-the-rise-for-medical-group New Cancer Care Model -- https://www.cms.gov/newsroom/press-releases/biden-administration-announces-new-model-improve-cancer-care-medicare-patients?utm_source=nl-gov-ed-washington-connection-2022-06-30&...

Jul 01, 20226 minEp. 304

Business Solutions: What Has Been the Biggest Gamechanger for One Pediatrician’s Practice?

In this episode of the MGMA Business Solutions podcast, we’re joined by Dr. Dov Shapiro, managing physician of Associated Pediatric Partners. Dr. Shapiro is here today to talk about how in-office PCR testing has improved his practice efficiency, clinical care, patient satisfaction, and profitability. Thank you to Cepheid for helping design the content of this episode. Cepheid's GeneXpert® System is a flexible platform, providing healthcare professionals with a best-in-class test menu for any set...

Jun 29, 202230 minEp. 303

A Path to Better Outcomes for LGBTQ patients

Our guest today is Jessica Ellis-Wilson, CMPE, principal consultant at Practical Management. Jess is an expert in breaking down the barriers of biases in the workplace and in developing successful programs in diversity, equity, and inclusion. One of Jess' goals is for all patients, regardless of their sexual orientation, to have access to competent, inclusive, non-discriminatory physical and mental healthcare. Resources for this episode: • Jessica Ellis-Wilson's website: www.pmalconsulting.com/ ...

Jun 27, 202223 minEp. 302

MGMA Week in Review: Inflation Hits Medical Practices, Medicare Sequester, Patients and Texting

In this episode of the MGMA Week in Review podcast, we feature articles on inflation's impact on medical practices, a Medicare sequester update, and patients and texting. Sources in this episode: Inflation and Medical Practices -- https://www.mgma.com/data/data-stories/mgma-poll-an-almost-universal-financial-pinch-on-m Medicare Sequester -- https://www.cms.gov/outreach-and-educationoutreachffsprovpartprogprovider-partnership-email-archive/2021-12-16-mlnc?mkt_tok=MTQ0LUFNSi02MzkAAAGFL2yhiKBPJY0HO...

Jun 24, 20227 minEp. 301

Business Solutions: At the Intersection of Healthcare and Artificial Intelligence

In this episode of the MGMA Business Solutions podcast, we’re joined by Dr. Jared Pelo, chief clinical product officer at Nuance Healthcare (www.nuance.com/healthcare.html), where he helps lead the ambient clinical intelligence team. Dr. Pelo discusses the future of artificial intelligence in the healthcare space. Resources for this episode: • www.linkedin.com/in/jared-pelo-b849026/ • https://soundcloud.com/mgmapods/dr-pel-podcast-11121?in=mgmapods/sets/business-solutions&utm_source=clipboar...

Jun 22, 202225 minEp. 300

Leadership Insights: Life Lessons from Harry Potter and Other Classic Books

Our guest today is Oscar Moreno, market director of physician services at LifePoint Health. Oscar is here as part of our Leadership Insights series to talk about mentors, cognitive biases, and ways of learning, including the wisdom he’s gained from good books. Resources for this episode: • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Harry Potter (www.wizardingworld.com/) • Brian Tracy (www.briantracy.com/?utm_medium...

Jun 20, 202236 minEp. 299

MGMA Week in Review: Remote Patient Monitoring, Telehealth and PHE, and a Nurse Staffing Update

In this episode of the MGMA Week in Review podcast, we feature articles on remote patient monitoring, a telehealth and PHE update, and nurse staffing data. Sources in this episode: Remote Patient Monitoring -- https://mgma.com/data/data-stories/despite-the-rise-in-telehealth-during-the-pandemic Telehealth and PHE -- https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.mgma.com%2Fdc%2FkVW7_4H6Qp_cLKQ90qX4c6McbK4ttq8FVerYA0QROtegFTG4bBWlihTDPC9uDKXWE5kOckADSXXZkDP_SV9oo6KWTwfotvlxq...

Jun 18, 20227 minEp. 298

Business Solutions: How Medical Practices Improve Medication Adherence and Patient Safety

In this episode of the MGMA Business Solutions podcast, we feature healthcare leaders discussing important distinctions in the prescribing workflow that can have a direct impact on three all-too-familiar challenges: medication adherence for patients, burden and burnout for staff, and patient safety. Panelists include: Mike Jordan, MD, FAAP, President/CEO, East Lake Pediatrics, PA (https://www.eastlakepediatrics.com/) Dr. Michael Blackman, Chief Medical Officer at Greenway Health (https://www.gre...

Jun 15, 202233 minEp. 297

MGMA Week in Review: Value-Based Analytics, Step Therapy, and People-First Leadership

In this episode of the MGMA Week in Review podcast, we feature articles on value-based care analytics, the step therapy prohibition, and using a people-first strategy as your leadership style. Sources in this episode: Value-based care analytics -- https://www.mgma.com/data/data-stories/getting-a-handle-on-quality-and-value-based-analyt Step Therapy Prohibition Letter -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/mgma-and-partner-organizations-urge-cms-to-reinsta?u...

Jun 10, 20228 minEp. 296

Business Solutions: Strategies to Help Lower Clinical Risks and Lower Costs for Employers

Our guest today is Jim Holder, vice president of employee benefits consulting at Holmes Murphy & Associates. Jim's also the co-creator of MGMA BenefitsPlus. He's here today to talk about strategies around employee benefits and lowering costs at medical practices. Resources for this episode: • Jim Holder on LinkedIn(https://www.linkedin.com/in/holderjim/) • Holmes Murphy on LinkedIn (https://www.linkedin.com/company/holmes-murphy-&-associates/) • MGMA BenefitsPlus (https://www.mgma.com/me...

Jun 08, 202235 minEp. 295
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