Our guest today is Blair Bisher, chief operating officer at Sturdy Memorial Hospital, and adjunct professor at Suffolk University, Sawyer Business School. Blair is here today to talk about the strategic planning process and ways to convert a volume-based practice to value. Resources for this episode: • Sturdy Memorial Hospital(https://www.sturdymemorial.org/) • Blair Bisher on LinkedIn (https://www.linkedin.com/in/blairbisher/) • MPE DX Conference (https://mgma.com/events/mpe22-pathways-dx) This...
Jun 06, 2022•27 min•Ep. 294
In this episode of the MGMA Week in Review podcast, we feature articles on employee benefits improvements, the MGMA DX conference, and listening skills for leaders. Sources in this episode: Employee benefit improvements-- https://mgma.com/stat-053122 What’s Your Listening Style? -- https://hbr.org/2022/05/whats-your-listening-style?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=leadership_not_activesubs&deliveryName=DM196610 MPE DX Conference -- https://www.mgma.com/even...
Jun 06, 2022•6 min•Ep. 293
Our guest today is Susan Holley, breast radiologist and clinical director for research and development at Onsite Women’s Health. In 2018, just 66.7% of women age 40 and older had received a mammogram in the previous two years, according to CDC research. As providers navigate the challenges of so many missed appointments, what approaches can they take to get patients back on track with their screening mammograms? In this episode, Susan Holley details the importance of annual mammograms. She also ...
Jun 01, 2022•36 min•Ep. 292
Our guest today is Dr. Bill Mansbach, CEO and founder of Mansbach Health Tools, LLC and CEO and president of CounterPoint Health Services. Bill is here today to talk about Mental Health Awareness and the rise in mental health issues, and he provides tools to help test one’s mental health and cognitive abilities. Resources for this episode: • Counterpoint Health (https://www.counterpointhealthservices.com/about-us/william-mansbach/) • The Bcat (https://www.thebcat.com/team/william-mansbach-phd) •...
May 31, 2022•31 min•Ep. 291
In this episode of the MGMA Week in Review podcast, we feature articles on physician compensation benchmarks, the quality payment program, and resisting the pressure to overwork. Sources in this episode: Physician Compensation Benchmarks-- https://www.mgma.com/data/data-stories/physician-compensation-benchmarks-to-navigate-the The Quality Payment Program -- https://qpp.cms.gov/?utm_source=nl-gov-ed-washington-connection-2022-05-26&utm_medium=email&utm_campaign=government-affairs&mkt_...
May 29, 2022•5 min•Ep. 290
Our guests today are Tony Stajduhar, president of Jackson Physician Search and Chris Franklin, president of LocumTenens.com. Chris and Tony are here today to talk about the findings from their joint research study on Rural Physician Recruitment and Staffing. Resources for this episode: • Tony Stajduhar(https://www.jacksonphysiciansearch.com/about/) • Chris Franklin (https://www.locumtenens.com/about-us/who-we-are/executives/chris-franklin-executive-bio/) • Rural Physician Recruitment and Staffin...
May 25, 2022•52 min•Ep. 289
Our guest today is Scott Andrews, general manager of Health Systems at Kyruus. Scott is here today to talk about key steps to take in optimizing the patient digital experience. Resources for this episode: • Scott Andrews(https://www.linkedin.com/in/gsandrews/) • Kyruus (https://www.kyruus.com/about) • MGMA’s ACMPE Program (www.mgma.com/certification/amer…ge-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events) This episode is sponsored by: MPE: DX Conference — Join MGMA’s Pathway...
May 23, 2022•24 min•Ep. 288
In this episode of the MGMA Week in Review podcast, we feature articles on top priorities for new managers, PHE extension, and taking a self-assessment. Sources in this episode: Top Priorities for New Managers-- https://www.mgma.com/data/data-stories/which-principles-of-medical-practice-management-ar PHE Extension -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/may-11,-2022-mgma-to-hhs-extend-covid-19-public-he?utm_source=nl-gov-ed-washington-connection-2022-05-19&a...
May 22, 2022•6 min•Ep. 287
In this episode of the MGMA Insights podcast, we're joined by Petria McKelvey, chief executive officer of Precision Medical Billing. Petria is a featured speaker at MGMA’s upcoming Operations Conference being held in Austin, Texas, May 19-21. Petria's here today to talk about how practices can make a seamless switch to a virtual front desk. Resources for this episode: • Top 30 Women(https://top30women.com/petria-mckelvey/) • Precision Medical Billing(https://precisionmedicalbilling.com/about-us/...
May 18, 2022•22 min•Ep. 286
While the nation continues to recover from the COVID-19 pandemic, healthcare workers — especially physician practice leaders, nurses and staff — report experiencing increased symptoms of stress and burnout, as well as dissatisfaction with their work situations. To help put these trends into context, I recently had the pleasure of speaking with two physicians: • Michael Nochomovitz, MD, chief clinical partnerships officer, Devoted Health, and previously senior vice president and chief clinical in...
May 14, 2022•50 min•Ep. 285
In this episode of the MGMA Week in Review podcast, we feature articles on visit volumes, a No Surprises Act free webinar, and chatbot lies. Sources in this episode: Visit Volumes-- https://www.mgma.com/data/data-stories/back-to-normal-medical-practices%E2%80%99-visit-volumes-ar No Surprises Act Resources -- mgma.com/advocacy/issues/surp…3HI_Lf-tgD3gPnK8PiUA No Surprises Act Webinar -- mgma.com/events/understanding…-act-compliance-requ Chatbot Lies -- https://hbr.org/2022/05/are-customers-lying-...
May 13, 2022•6 min•Ep. 284
In this episode of the MGMA Insights podcast, we're joined by Amy Lafko, a keynote speaker and author and the founder of Cairn Consulting Solutions. Amy will be the opening keynote speaker at MGMA’s upcoming Operations Conference being held in Austin, TX May 19-21. Amy’s here today to talk about the steps practices need to take to ensure they’re implementing a people-first culture. Resources for this episode: • Amy on LinkedIn(https://www.linkedin.com/in/amy-lafko/) • Amy's website(https://cairn...
May 11, 2022•36 min•Ep. 283
Our guest today is Susan Childs, medical practice advisor, author, and speaker. Susan is here today as part of our Leadership Insights Podcast series. During this insightful conversation, Susan explains the importance of priorities, finding out what’s important in your life and work, and bringing emotional intelligence to your personal and professional life. Resources for this episode: • Susan Childs on LinkedIn: (https://www.linkedin.com/in/susan-childs-facmpe-3507354/) • MGMA’s ACMPE Program (...
May 09, 2022•27 min•Ep. 282
In this episode of the MGMA Week in Review podcast, we feature articles on practice efficiency, the No Surprises Act webinar, and compassionate leadership. Sources in this episode: Practice Efficiency -- https://www.mgma.com/data/data-stories/digital-check-in-can-boost-patient-satisfaction-an No Surprises Act Resources -- https://mgma.com/advocacy/issues/surprise-billing?utm_source=nl-gov-ed-washington-connection-2022-05-05&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ...
May 09, 2022•6 min•Ep. 281
In this episode of the MGMA Business Solutions podcast, we're joined by Matt Panegasser, national sales manager of Scrubin Uniforms, a leading healthcare uniform business. Matt is here today to talk about how practices can take control of their uniform purchases and take advantage of the benefits available to them with the MGMA Uniform Program. Resources for this episode: • Matt on LinkedIn(https://www.linkedin.com/in/matt-panegasser-aaa0aa18/) • Scrubin's MGMA program (https://mgma.scrubin.com/...
May 06, 2022•28 min•Ep. 280
In this episode of the MGMA Insights podcast, we're joined by Amelia Rose Earhart, an around the world pilot, keynote speaker and tv personality. Amelia is a keynote speaker at this year’s MGMA’s Operations Conference where she’ll be presenting on Leading Through Turbulence: Create Your Flight Plan and Building Your Team for Success. Resources for this episode: • Amelia on LinkedIn(https://www.linkedin.com/in/amelia-rose-earhart-53023273/) • Amelia's art website(https://amelia-rose-earhart-art.m...
May 03, 2022•37 min•Ep. 279
In this episode of the MGMA Week in Review podcast, we feature articles on the mask debate, the Covid-19 Uninsured Program, and key tips for senior leaders. Sources in this episode: The Mask Debate -- https://www.mgma.com/data/data-stories/on-or-off-medical-groups-face-renewed-mask-policy Covid-19 Uninsured Program -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/april-27,-2022-mgma-and-other-healthcare-organizat?utm_source=nl-gov-ed-washington-connection-2022-04-28&...
May 02, 2022•6 min•Ep. 278
In this episode of the MGMA Insights podcast, we're joined by Marie Stacks, president of Clinic-ology a part of Boost Midwest. Marie is a featured speaker at this year’s MGMA’s Operations Conference where she’ll be presenting on how to Amplify Your Front Office MVP and Improve Practice Revenue. Resources for this episode: • Clinic-ology(https://www.clinic-ology.com/) • Boost Midwest(https://www.boostmidwest.com/) • Marie Stacks on LinkedIn(https://www.linkedin.com/in/mariestacks/) • MGMA’s ACMPE...
Apr 29, 2022•24 min•Ep. 277
In this episode of the MGMA Insights podcast, we're joined by Owen Dahl, a leading medical practice consultant and Lean and Six Sigma expert with more than 50 years of experience in the healthcare industry. Owen is a featured speaker at this year’s MGMA’s Operations Conference where he’ll be leading a three-hour workshop on Lean Six Sigma: Yellow Belt Certificate Program. Resources for this episode: • Owen Dahl Consulting(https://owendahlconsulting.com/) • Owen Dahl's Greenbelt program(https://w...
Apr 25, 2022•29 min•Ep. 276
In this episode of the MGMA Week in Review podcast, we feature articles on medical coding audits, a No Suprises Act webinar, and nurses leaving the workplace. Sources in this episode: Medical Coding Audits -- https://www.mgma.com/data/data-stories/the-most-asked-questions-about-medical-coding-audi No Surprises Act Webinar -- https://www.mgma.com/events/understanding-the-no-surprises-act-compliance-requ?utm_source=nl-gov-ed-washington-connection-2022-04-21&utm_medium=email&utm_campaign=go...
Apr 22, 2022•6 min•Ep. 275
In this episode of the MGMA Insights podcast, we're joined by Garrett Mann, senior managing consultant, BRG. As Garrett explains, the key to enhancing provider productivity is to minimize disruptions due to operational changes and help providers recognize how their work impacts patient access and the organization's overall financial performance. Resources for this episode: • Healthcare Performance Improvement (https://www.thinkbrg.com/services/strategy-operations-performance-improvement/healthca...
Apr 19, 2022•21 min•Ep. 274
In this episode of the MGMA Week in Review podcast, we feature articles on raising wages, the IDR portal, and how to find out if employees are happy. Sources in this episode: Raising Wages -- https://www.mgma.com/data/data-stories/in-a-tight-market-for-talent,-medical-groups-are-r Surprise Billing Landing Page -- https://mgma.com/advocacy/issues/surprise-billing?utm_source=nl-gov-ed-washington-connection-2022-04-14&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02...
Apr 18, 2022•7 min•Ep. 273
In this episode of the MGMA Insights podcast, we're joined by Jeff Comer, PhD, MHA, FACHE, who has spent more than 20 years as an interim and permanent acute and behavioral hospital CEO. Jeff's here today to talk about heightened stress levels and what are the factors causing people to act out. Resources for this episode: • Why People Are Acting So Weird (https://www.theatlantic.com/politics/archive/2022/03/antisocial-behavior-crime-violence-increase-pandemic/627076/) • Jeff Comer's website (htt...
Apr 12, 2022•46 min•Ep. 272
In this episode of the MGMA Week in Review podcast, we feature articles on medical assistant staffing shortages, a No Suprises Act faq, and tips to anchor your emotions. Sources in this episode: Medical Assistant shortages -- https://www.mgma.com/data/data-stories/medical-assistants-remain-elusive-for-practices-na No Surprises Act faq -- https://www.cms.gov/nosurprises/policies-and-resources/overview-of-rules-fact-sheets Anchoring Your Emotions -- https://productiveleaders.com/repositioning-your...
Apr 08, 2022•8 min•Ep. 271
In this episode of the insights podcast, we're joined by Colin Carr, founder and CEO of CARR, a provider of commercial real estate services for healthcare tenants and buyers. Carr is here to discuss the impact inflation, the war in Ukraine and even a disruptor like WeWork has on the traditional healthcare real estate market. Resources for this episode: • CARR (https://carr.us/about-carr/our-team/colin-carr/) • CARR faq (https://carr.us/healthcare-real-estate-resources/faq/) • Real Estate case st...
Apr 05, 2022•37 min•Ep. 270
In this episode of the MGMA Week in Review podcast, we feature articles on payer mixes, the proposed Biden budget, and making out a bucket list. Sources in this episode: www.mgma.com/data/data-stories/…vide-help-to-short www.hrsa.gov/CovidUninsuredClai…9GsF38v7Zjh0z4Idqg hbr.org/2022/03/3-exercises-t…deliveryName=DM183586 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by text...
Apr 01, 2022•8 min•Ep. 269
Our guest today is Katie Lawrence, a speaker, positive mindset leader, and the executive director of ambulatory optimization and integration at Prisma Health. Katie is here today to talk about her journey as a leader in healthcare and the people and processes that helped shape her positive mindset. Resources for this episode: • Katie Lawrence on LinkedIn: (https://www.linkedin.com/in/katie-murphy-lawrence-mha-cmpe-1b783539/) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-p...
Mar 30, 2022•26 min•Ep. 268
Rob Jackson, MBA, FACHE, details the rationales and economics behind major trends in healthcare M&A dealmaking today based on his more than 30 years of leadership experience in healthcare. Learn more about Rob's work here: https://www.mgma.com/consulting/meet-the-team/robert-c-jackson,-jr-,-mba,-fache . For other episodes of Executive Session, visit https://www.mgma.com/executivesession . Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro audio: "Street Walk," Paolo Pavan (CC...
Mar 27, 2022•34 min•Ep. 267
In this episode of the MGMA Week in Review podcast, we feature articles on practice automation tools, uninsured programs, and unlocking creativity. Sources in this episode: https://www.mgma.com/data/data-stories/outsourcing,-automation-may-provide-help-to-short https://www.hrsa.gov/CovidUninsuredClaim?utm_source=nl-gov-ed-washington-connection-2022-03-24&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGDWshsyxjJScdEnzI8NgaHTYq0uUsc9SUAEoGF4PnYCYjH3hLJ1L7qH3...
Mar 25, 2022•11 min•Ep. 266
Our guest today is Juli Smith director of strategic partnerships at ZOLL Data Systems. Juli is here today to talk about key ways that practices can reduce patient-facing administrative and revenue cycle tasks. Additional resources: Zoll Data Systems - https://www.zolldata.com/ Juli Smith on LinkedIn - https://www.linkedin.com/in/juligforde Zoll Data article - https://www.mgma.com/resources/revenue-cycle/5-simple-steps-to-help-medical-groups-avoid-costly This episode is sponsored by: MGMA Events ...
Mar 23, 2022•29 min•Ep. 265
