In this episode of the MGMA Week in Review podcast, we feature articles on fully vaccinated medical staffs, Medicare relief, and staying safe at holiday office parties. Sources in this episode: https://www.mgma.com/data/data-stories/one-year-into-covid-19-vaccinations,-most-medical https://revcycleintelligence.com/news/house-passes-bill-to-avert-medicare-sequester-paygo-cuts https://www.physicianspractice.com/view/managing-office-holiday-party-risks Additional resources: To keep up with the late...
Dec 10, 2021•8 min•Ep. 234
Welcome to the first episode of the MGMA Leadership Insights podcast. Today, we’re joined by Steve Dickens, FACMPE, JD (https://www.linkedin.com/in/stephen-a-dickens-651b479/). Steve is vice president of medical practice services at SVMIC (https://home.svmic.com/). Steve believes great leaders are forged through great relationships and great character. As he says, "leadership is simple; it's just not easy." Resources for this episode: • Leadership is a Verb (https://tracyspears.com/books/) by Tr...
Dec 08, 2021•39 min•Ep. 233
In this episode of the MGMA Week in Review podcast, we feature articles on medical supply costs, health worker vaccine mandates, and the golden rule. Sources in this episode: 2022 Medicare Outlook (https://mgma.com/events/2022-medicare-outlook -- this is an MGMA member-exclusive webinar) https://www.mgma.com/data/data-stories/medical-supply-costs-still-high-amid-covid-19-spik https://apnews.com/article/coronavirus-pandemic-joe-biden-business-health-lawsuits-2d05c688115e139b034ec4a497140c3b https...
Dec 04, 2021•11 min•Ep. 232
In this episode of the MGMA Insights podcast, we welcome Tony Stajduhar (https://www.linkedin.com/in/tony-stajduhar/), president of Jackson Physician Search (https://www.jacksonphysiciansearch.com/). Tony recently spoke at MGMA's Leaders Conference DX on the topic of physician succession planning. This episode is recorded live from the DX conference. Research paper on physician succession planning: https://www.jacksonphysiciansearch.com/jackson-physician-search-and-mgma-release-new-study-getting...
Nov 30, 2021•35 min•Ep. 231
In this episode of the MGMA Week in Review podcast, we feature articles on healthcare supply chains, telehealth, and staff retention strategies. Sources in this episode: https://www.mgma.com/resources/operations-management/supply-chain-reactions-mgma-bestprice-on-the-right https://www.medicaleconomics.com/view/telehealth-can-boost-patient-acquisition-loyalty https://hbr.org/2021/11/6-strategies-to-boost-retention-through-the-great-resignation Additional resources: To keep up with the latest heal...
Nov 26, 2021•11 min•Ep. 230
In this episode of the MGMA Insights podcast, we’re joined by Jessica Ellis-Wilson (https://www.linkedin.com/in/jessicaelliswilson). Jessica is a CMPE, as well as a consultant, speaker, and coach who has found through research that "Many of our daily pain points like isolation, societal disparities and inequities, and systemic bias can be assuaged – if not eliminated – by embracing empathy, compassion, and kindness for ourselves and those around us." Resources for this episode: • Compassionomics...
Nov 22, 2021•56 min•Ep. 229
In this episode of the MGMA Week in Review podcast, we feature articles on practice productivity, Medicare changes, and outstanding medical bills. Sources in this episode: https://www.mgma.com/data/data-stories/for-medical-practices,-staying-productive-amid-cov https://mgma.com/resources/analysis-final-2022-medicare-physician-payment-and (MGMA member exclusive content) https://www.healthcaredive.com/news/patients-defer-healthcare-existing-medical-debt-transunion/609759 Additional resources: To k...
Nov 19, 2021•6 min•Ep. 228
In this episode of the MGMA Insights podcast, we’re joined by Shannon Lockrem (https://www.linkedin.com/in/shannon-lockrem-1a15158/). Shannon is director of practice operations at Stanford Medicine Partners. She is also the 2021 MGMA Harwick Innovation Award winner. The Harwick Award is designed to recognize and celebrate the success of an individual who has developed an innovative solution that positively impacts practices, providers and/or patients in their community. Resources: https://www.mg...
Nov 17, 2021•33 min•Ep. 227
In this episode of the MGMA Week in Review podcast, we feature articles on bad medical debt, surprise billing, and medical staff recruitment and retention. Sources in this episode: https://www.mgma.com/data/data-stories/not-so-graceful-aging-half-of-practices-saw-days-i https://mgma.com/resources/government-programs/implementing-the-no-surprises-act-federal-regulati (MGMA member-exclusive content) https://www.medicaleconomics.com/view/how-to-hire---and-keep---the-right-employees-for-your-practic...
Nov 12, 2021•6 min•Ep. 226
In this episode of the MGMA Insights podcast, we’re joined by Claude Royster (https://www.linkedin.com/in/claude-royster-7274b38/). Claude is vice president and general manager, health and wellness specialty markets at CareCredit (https://www.carecredit.com/providercenter/medical-specialties/). As Claude talks about, it’s important to understand that consumerism in healthcare is here to stay. The key to enhancing the patient experience is identifying friction points, such as the patient financia...
Nov 10, 2021•29 min•Ep. 225
In this episode of the MGMA Week in Review podcast, we feature articles on vaccine mandates, staffing shortages, and managing chronic care. Sources in this episode: https://www.mgma.com/data/data-stories/medical-practices%E2%80%99-improvement-priorities-centered https://www.osha.gov/coronavirus/ets2/faqs https://www.cms.gov/newsroom/press-releases/biden-harris-administration-issues-emergency-regulation-requiring-covid-19-vaccination-health-care https://hbr.org/2021/10/forget-flexibility-your-emp...
Nov 05, 2021•7 min•Ep. 224
In this episode of the MGMA Insights podcast, we’re joined by Michael Docktor, MD (https://www.linkedin.com/in/michaeldocktor). Docktor is co-founder and CEO at DockHealth and a pediatric gastroenterologist and the former clinical director of innovation at Boston Children's Hospital (https://www.childrenshospital.org/). As a working clinician, Doktor tapped into the administrative pain points he was experiencing and created Dock Health to enhance the provider experience and help clinical teams w...
Nov 03, 2021•45 min•Ep. 223
In this episode of the MGMA Week in Review podcast, we feature articles on physician burnout, regulatory news impacting medical practices, and returning to in-person events, in this case, the Medical Practice Excellence Leaders Conference in San Diego. Sources in this episode: https://www.mgma.com/data/data-stories/even-as-covid-19-pandemic-eases,-a-physician-burno https://mgma.com/resources/government-programs/mgma-annual-regulatory-burden-report-2021 https://mgma.com/events/medical-practice-ex...
Oct 29, 2021•8 min•Ep. 222
In this episode of the MGMA Insights podcast, we’re joined by Patrice Olson, director of product innovation, and John Vonhof, product marketing manager at Surescripts (https://surescripts.com/). They’re here today to discuss innovations and better efficiencies in the prescription workflow process. Also, thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free...
Oct 27, 2021•45 min•Ep. 221
In this episode of the MGMA Week in Review podcast, we feature articles on patient sentiment on telehealth, updates to the PHE, and keys to high-performing teams. Sources in this episode: https://www.mgma.com/data/data-stories/despite-uncertainty,-patient-demand-for-telehealth https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/october-20,-2021-mgma-statement-on-introduction-of https://hbr.org/2021/10/5-things-high-performing-teams-do-differently Additional resources: T...
Oct 22, 2021•8 min•Ep. 220
In this episode of the MGMA Insights podcast, we’re joined by Erica Dhawan (https://ericadhawan.com). Erica is an award-winning keynote speaker and author who has studied human innovation and collaboration for over fifteen years and has written two books on collaboration, communication, and teamwork. You can hear Erica speak on connectional intelligence at MGMA’s Medical Practice Excellence Leaders Conference Monday, October 25. Go to www.mgma.com/MPE21 to register today. Thanks to MDVIP and to ...
Oct 20, 2021•32 min•Ep. 219
MGMA Consultant Dawn Plested, MBA, JD, FACHE, Esq., joins the MGMA Executive Session to detail ways that medical practices can avoid costly litigation by exploring mediation and arbitration, as well as what to look for in contracts that mandate various forms of conflict resolution. To learn more, visit www.mgma.com/consulting. For more Executive Session episodes, visit www.mgma.com/executivesession. Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Producer: Chris Harrop, senior ed...
Oct 18, 2021•33 min•Ep. 218
In this episode of MGMA's Week in Review podcast we take a closer look at revenue, primary care burnout, Moderna vaccine boosters and health equity. Sources in this episode: https://www.healthcaredive.com/news/quiet-suffering-primary-care-struggles-covid-19-telehealth/607996/ https://mgma.com/analytics1021 https://www.fiercehealthcare.com/practices/physician-groups-warn-nearly-10-medicare-cuts-could-stall-shift-to-value-based-care-force https://mgma.com/data/data-stories/medicare-payment-rates-c...
Oct 15, 2021•8 min•Ep. 217
In this episode of the MGMA Insights podcast, we’re joined by Tom Vogel (https://www.linkedin.com/in/tom-vogel-2911682/), Clinics Business Lead at Deputy (https://www.deputy.com/industry/healthcare), an industry leader in all-in-one workforce management offering solutions that simplify employee scheduling, timesheets, tasking, and communication. You can hear Tom speak on automating your practice in a free educational webinar on Tuesday, October 19. Go to https://www.mgma.com/events/using-technol...
Oct 12, 2021•39 min•Ep. 216
In this episode of MGMA's Week in Review podcast we feature vaccine mandates, surprise billing, and healthcare staffing. Sources in this episode: https://www.mgma.com/data/data-stories/how-to-talk-to-employees-about-covid-19-vaccine-re https://mgma.com/data/data-stories/workarounds-for-worker-shortages-8-strategies-for https://www.cms.gov/newsroom/fact-sheets/requirements-related-surprise-billing-part-ii-interim-final-rule-comment-period Additional resources: To keep up with the latest healthcar...
Oct 08, 2021•10 min•Ep. 215
In this episode of the MGMA Insights podcast, we’re joined by Dr. Jared Pelo, Chief Clinical Product Officer at Nuance Healthcare (https://www.nuance.com/healthcare.html), where he helps lead the ambient clinical intelligence team. Dr. Pelo’s passion is the intersection of technology and healthcare. Additional resource for this episode: Physician burnout is at epidemic levels as doctors spend two hours on administrative tasks for every hour they spend with patients, plus one to two hours of afte...
Oct 06, 2021•32 min•Ep. 214
In this episode of the MGMA Insights podcast, we’re joined by Kimberly A. Bass (https://www.cooperhealth.org/about-us/cooper-executive-leadership/kimberly-bass), vice president, ambulatory operations, Cooper University Health Care and Linda Valenti, RN, BSN, MSN/MBA, associate vice president, ambulatory operations, Cooper University Health Care (https://www.cooperhealth.org). They’re here today to talk about how to achieve better organizational outcomes through highly engaged teams. Kim and Lind...
Sep 29, 2021•33 min•Ep. 213
In this episode of the MGMA Insights podcast, we’re joined by Shola Richards (https://www.linkedin.com/in/sholarichards), founder and CEO at Go Together Global (https://sholarichards.com/insights/). Shola is here today to talk about how healthcare leaders can create successful strategies to strengthen team cohesion and togetherness. Shola will be the opening general session speaker at MGMA's Medical Practice Excellence Leaders Conference Sunday, October 24. Go to www.mgma.com/mpe21 to learn more...
Sep 22, 2021•32 min•Ep. 212
In this episode of the MGMA Insights podcast, we’re joined by Shane Jackson, president of Jackson Healthcare (https://jacksonhealthcare.com/). Shane is here today to talk about how leaders can learn to cultivate and articulate not only their own values and beliefs but those of the group they are leading as a means to shape their organization's distinct culture. Shane will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to...
Sep 15, 2021•39 min•Ep. 211
In this episode of the MGMA Week in Review podcast, we feature articles on the Delta variant, surprise billing legislation, and the lingering health effects of the 9/11 attacks. Sources in this episode: https://www.mgma.com/data/data-stories/as-hospitals-are-overwhelmed,-which-medical-practi https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/september-3,-2021-mgma-submits-comments-to-hhs-on https://www.upi.com/Health_News/2021/09/09/9-11-health-survivors-first-responders-...
Sep 11, 2021•8 min•Ep. 210
In this episode of the MGMA Insights podcast, we’re joined by Kristin Baird, RN, BSN, MHA, president and chief executive officer, Baird Group. Kristin is here today to talk about the true cost of turnover and what can be done to retain your existing staff by keeping them engaged and invested in the organization. Kris will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsorin...
Sep 08, 2021•33 min•Ep. 209
In this episode of the MGMA Insights podcast, we’re joined by Susan Childs, founder and president of Evolution Healthcare Consulting. Susan is here today to talk about how healthcare leaders can affirm and balance their medical practice by accessing emotional intelligence. You can learn more from Susan and purchase her books at https://evohcc.com. Susan will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register toda...
Sep 01, 2021•28 min•Ep. 208
In this episode of the MGMA Week in Review podcast, we feature articles on the provider relief fund, physician credentialing, and the physician job market. Sources in this episode: https://www.mgma.com/data/data-stories/more-than-half-of-practices-report-credentialing-r https://www.healthleadersmedia.com/clinical-care/physician-employment-market-stabilizing-recruitment-executive-says https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/august-24,-2021-mgma-urges-hhs-to-exte...
Aug 28, 2021•8 min•Ep. 207
In this episode of the MGMA Insights podcast, we’re joined by Dr. Prasanthi Reddy, owner of Rainbow Pediatric Center in Jacksonville, FL. Dr. Reddy is here today to talk about key strategies to create better patient outreach and patient communication in your medical practice. To hear more thought leadership on patient engagement, consider attending MGMA's Medical Practice Excellence Leaders Conference in San Diego October 24-27. Go to www.mgma.com/mpe21 to learn more and to register today. Also,...
Aug 25, 2021•31 min•Ep. 206
Lawton Robert Burns, PhD, MBA, the James Joo-Jin Kim Professor at The Wharton School, University of Pennsylvania, shares insights into the evolution of healthcare practice ownership from his recent textbook, "U.S. Healthcare Ecosystem: Payers, Providers and Producers." For more Executive Session episodes, visit www.mgma.com/execsession. Produced by Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
Aug 23, 2021•38 min•Ep. 205
