In this episode of the MGMA Week in Review podcast, we feature articles on physician compensation, EFT fees, and audio-only telehealth visits. Sources in this episode: https://www.medicaleconomics.com/view/telehealth-snapshot-august-2021 https://mgma.com/data/data-stories/most-practices-raising-starting-physician-salaries https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/august-11,-2021-mgma-calls-on-cms-to-use-its-autho Additional resources: To keep up with the latest h...
Aug 21, 2021•7 min•Ep. 204
In this episode of the MGMA Insights podcast, we’re joined by Stephen Bekanich, MD, co-founder Iris Healthcare and Steve Wardle, MBA, chief executive officer, co-founder, Iris Healthcare. They’re here today to talk about Difficult Conversations: Four Key Results from Advance Care Planning. Bekanich and Wardle will be featured speakers at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsoring this we...
Aug 18, 2021•50 min•Ep. 203
In this episode of the MGMA Week in Review podcast, we feature articles on the medical practice trend of having to pay to get paid, most favored nation models, and the never-ending digital workday. Sources in this episode: https://mgma.com/data/data-stories/more-than-half-of-medical-practices-report-being-f https://www.federalregister.gov/documents/2021/08/10/2021-16886/most-favored-nation-mfn-model https://hbr.org/2021/08/the-endless-digital-workday Additional resources: To keep up with the lat...
Aug 13, 2021•6 min•Ep. 202
Our guest today is Dr. Jeff Comer, PhD, MHA, FACHE. He has spent 20 years as both an interim and permanent acute and behavioral hospital CEO. The hospitals have ranged from rural critical access hospitals to large urban facilities and have included non-profit, for-profit, and government-owned models. Dr. Comer’s here today to talk about beating burnout for more effective leadership. He will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 t...
Aug 11, 2021•45 min•Ep. 201
In this episode of the MGMA Week in Review podcast, we feature articles on the vaccine mandates in medical practices, healthcare standards development, adoption, and implementation, and consumer sentiment on medical practice digital tools. Sources in this episode: https://www.mgma.com/data/data-stories/vaccine-requirements-for-healthcare-workers-gain-t https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/july-30,-2021-mgma-submits-comments-to-ncvhs-on-de https://www.pymnts....
Aug 07, 2021•10 min•Ep. 200
Our guest today is Amy Lafko, owner and principal, Cairn Consulting Solutions, LLC. Amy’s here today to talk about Productive Conflict: Getting to Better Outcomes Through Better Communication. You can go to https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Famylafko.com%2Fbook-order%2F&data=04%7C01%7Cdwilliams%40mgma.com%7C6aa917727bd1488c58e408d955bca91b%7C105543933af84a26a3f7c5a86009ea7f%7C0%7C0%7C637635091939630956%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzI...
Aug 04, 2021•38 min•Ep. 199
In this episode of the MGMA Week in Review podcast, we feature articles on telehealth regulations, improvements to APMs, and the best practices in reaching the Millennial patient. Sources in this episode: https://www.mgma.com/advocacy/make-change-happen/contact-congress https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/july-26,-2021-mgma-and-other-leading-healthcare-or https://mgma.com/resources/quality-patient-experience/understanding-the-why%E2%80%9D-for-gen-y-what-mil...
Jul 31, 2021•7 min•Ep. 198
In this episode of the MGMA Insights podcast, we’re joined by Kristin Dufek, president of EUA, a leading architecture, interior design, and master planning firm located in Milwaukee. Kristin’s here today to talk about designing for patient access to improve the care experience. Thanks to the MGMA Leaders Conference for sponsoring this week’s show. To accelerate your path to medical practice leadership, join us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference. Visi...
Jul 28, 2021•39 min•Ep. 197
In this episode of the MGMA Week in Review podcast, we feature articles on the renewal of the public health emergency, Medicare fraud, and improving your webside manner. Sources in this episode: https://www.phe.gov/emergency/news/healthactions/phe/Pages/COVID-19July2021.aspx https://www.mgma.com/events/protect-your-practice-the-latest-medicare-fraud-sc https://www.mgma.com/data/data-stories/training-in-webside-manner-can-go-a-long-way-in-st Additional resources: To keep up with the latest health...
Jul 24, 2021•8 min•Ep. 196
Our guest today is Lee Holmes, CEO, Intensive Specialty Hospital of Shreveport and Bossier City, Louisiana. Lee’s here today to talk about cyberattacks and what practices can do to improve preparedness, enhance its defensive position, and mitigate financial risk. Also, thanks to the Medical Practice Excellence: Leaders Conference and to Nuance for sponsoring this week’s show. Accelerate your path to medical practice leadership by joining us Oct. 23-27 in San Diego at the Medical Practice Excelle...
Jul 21, 2021•38 min•Ep. 195
In this episode of the MGMA Week in Review podcast, we feature articles on the proposed physician payment rule, M&A activity in the healthcare space, and the mental health of healthcare workers. Sources in this episode: https://www.mgma.com/data/data-stories/deal-or-no-deal-covid-19%E2%80%99s-impact-on-the-pace-of-c https://www.cms.gov/newsroom/press-releases/cms-proposes-physician-payment-rule-improve-health-equity-patient-access https://www.medpagetoday.com/opinion/second-opinions/93418 Ad...
Jul 16, 2021•10 min•Ep. 194
Our guests today are Andrew Borgschulte, principal product marketing manager for Surescripts (https://bit.ly/3kmBeLh) and Rachel Petersen, manager of product innovation, medication history at Surescripts. They’re here today to talk about what medication reconciliation looks like in a culture of interoperability. For more from Surescripts, listen to their podcasts on price transparency and prescription benefits: https://www.mgma.com/resources/health-information-technology/improving-insights-into-...
Jul 14, 2021•42 min•Ep. 193
In this episode of the MGMA Week in Review podcast, we feature articles on returning to the office and the drop in telehealth visits. Sources in this episode: https://www.fiercehealthcare.com/hospitals/telehealth-use-falls-37-from-pandemic-highs-report-finds-while-demand-for-healthcare https://hbr.org/2021/06/how-to-lead-your-team-through-the-transition-back-to-the-office Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part ...
Jul 09, 2021•9 min•Ep. 192
In this episode of the MGMA Insights podcast, we're joined by Dan Dooley, vice president of physician services at R1 RCM. Dan’s here today to talk about what practices need to do to prepare the revenue cycle for value-based care. Thanks to MineralTree and to CCSP for sponsoring this week’s show. MineralTree is a leading AP and payment automation provider in healthcare. To learn more, visit www.mineraltree.com/MGMA. CCSP is ready to learn how you measure success and build a custom solution to mee...
Jul 07, 2021•40 min•Ep. 191
Randy Pirtle, FACMPE, of Blue Ridge Medical Center joins Executive Session to discuss the unique concerns practice leaders need to have in shifting from fee-for-service-dominant reimbursement models into the future of value-based care, including bundled payments and capitation. For more Executive Session episodes, visit www.mgma.com/execsession. Producer: Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)
Jul 05, 2021•45 min•Ep. 190
In this episode of the MGMA Week in Review podcast, we feature articles on going back to the office, surprise medical bills, and attracting top talent. Sources in this episode: https://www.hhs.gov/about/news/2021/07/01/hhs-announces-rule-to-protect-consumers-from-surprise-medical-bills.html https://hbr.org/2021/07/why-you-may-actually-want-to-go-back-to-the-office https://www.mgma.com/data/data-stories/after-a-year-of-pandemic-tumult,-medical-practices Additional resources: To keep up with the l...
Jul 03, 2021•16 min•Ep. 189
In this episode of the MGMA Insights podcast, we're joined by Josh Weiner, CEO, SR Health by Solutionreach (https://www.solutionreach.com/). Josh is here today to talk about how to communicate with patients in a post-pandemic world. Thanks to MineralTree and to CCSP for sponsoring this week’s show. With packages starting at only $35, and the ability to scale as little or as much as needed, CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at www.ca...
Jun 30, 2021•34 min•Ep. 188
In this episode of the MGMA Week in Review podcast, we feature articles on APM Incentive Payments, AI chatbots, and vaccine mandates. Sources in this episode: https://www.mgma.com/resources/government-programs/mgma-government-affairs-information-blocking-webin https://www.mgma.com/resources/resources/health-information-technology/how-a-i-chatbots-are-transforming-the-healthcare-r https://khn.org/news/article/covid-vaccination-employer-mandate-health-care-workers-no-jab-no-job Additional resource...
Jun 26, 2021•11 min•Ep. 187
In this episode of the MGMA Insights podcast, we're joined by Krisi Hutson, product line director for pre-service solutions at Availity. Krisi’s here today to talk about how providers can reduce administrative burden and improve employee satisfaction by integrating technology into everyday processes. Thanks to Nuance and to CCSP for sponsoring this week’s show. With packages starting at only $35, and the ability to scale as little or as much as needed, CCSP is ready to learn how you measure succ...
Jun 23, 2021•27 min•Ep. 186
In this episode of the MGMA Week in Review podcast, we feature articles on fake healthcare reviews and the U.S. Supreme Court's decision to uphold the ACA. Sources in this episode: https://khn.org/news/article/supreme-court-declines-to-overturn-aca-again/ https://www.beckershospitalreview.com/digital-marketing/patients-rely-on-provider-reviews-yet-20-of-healthcare-reviews-may-be-fake-on-google-and-yelp.html Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/a...
Jun 19, 2021•8 min•Ep. 185
In this episode of the MGMA Insights podcast, we're joined by Sheila Dreyer Van Buskirk, vice president, research and insights at Synchrony, and Taylor Trowbridge, account director at Chadwick Martin Bailey. They’re here today to talk about patient sentiment since the pandemic began and explore how the industry’s future will be shaped by consumer perspectives. Thanks to CareCredit and to CCSP for sponsoring this week’s show. CareCredit, a leading healthcare credit card, helps improve the patient...
Jun 16, 2021•27 min•Ep. 184
In this episode of the MGMA Week in Review podcast, we feature articles on competitive benefits packages, modifications to the Provider Relief Fund, and improving diagnostic accuracy. Sources in this episode: https://www.mgma.com/data/data-stories/a-competitive-and-comprehensive-benefits-package-c https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/may-13,-2021-mgma-urges-modifications-to-the-provi https://www.mgma.com/resources/health-information-technology/using-data-to-...
Jun 12, 2021•11 min•Ep. 183
In this episode of the MGMA Insights podcast, we're joined by Judy Holmes (https://www.linkedin.com/in/judyholmesjd/). Judy is an attorney with a special focus on employment law for healthcare practices. She is here today to talk about the unique legal and HR challenges facing medical practices in a remote and hybrid work environment. You can hear Judy speak on employment law at MGMA’s upcoming Human Resources Certificate Program on June 15-16. Go to mgma.com/events to learn more and to register...
Jun 09, 2021•34 min•Ep. 182
In this episode of the MGMA Week in Review podcast, we feature articles on physician burnout, value-based payments, and employers offering vaccine incentives. Sources in this episode: https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/may-25,-2021-mgma-and-other-leading-healthcare-org https://www.mgma.com/data/data-stories/nearly-half-of-america%E2%80%99s-doctors-are-busier-than-e https://www.forbes.com/sites/jackbrewster/2021/05/28/employers-can-require-workers-to-get-va...
Jun 04, 2021•11 min•Ep. 181
In this episode of the MGMA Insights podcast, we're joined by Sharon Ginchansky. Sharon is an HR expert and a consultant with the Brittain-Kalish Group (https://brittainkalishgroup.com/). She's here today to talk about the keys to employee engagement when managing both an in-office and a remote workforce. You can learn more from Sharon and other HR experts and earn your Human Resources Management Certificate June 15-16. Go to https://bit.ly/2Rdzx6R for more information or to register. Thanks to ...
Jun 02, 2021•35 min•Ep. 180
In this episode of the MGMA Week in Review podcast, we feature articles on cybersecurity, updates to the Merit-based Incentive Payment System (MIPS), and reengaging patients and staff in a post-Covid-19 world. Sources in this episode: https://www.mgma.com/data/data-stories/with-cyberattacks-on-the-rise,-cyberinsurance-may https://www.mgma.com/advocacy/position-papers/mips https://mgma.com/resources/operations-management/reengaging-healthcare-consumers-in-a-post-covid-19 Additional resources: To ...
May 28, 2021•14 min•Ep. 179
In this episode of the MGMA Insights podcast, we're joined by Dr. Pat Hunt, chief medical officer, QGenda (https://www.qgenda.com/). Dr. Hunt is both an entrepreneur and an emergency medicine physician and he believes that physicians are natural entrepreneurs because of their curiosity and willingness to try new approaches until a solution is found. Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Downloa...
May 26, 2021•30 min•Ep. 178
In this episode of the MGMA Week in Review podcast, we feature articles on H.R. 3173, Covid-19 vaccines for kids, and embracing virtual care. Sources in this episode: https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/may-13,-2021-mgma-statement-on-house-of-representa https://www.modernhealthcare.com/government/how-covid-19-vaccines-will-work-kids-us https://www.kevinmd.com/blog/2021/05/how-do-patients-really-feel-about-virtual-care-and-electronic-patient-engagement.ht...
May 21, 2021•8 min•Ep. 177
In this episode of the MGMA Insights podcast, we're joined by Dr. Nwando Olayiwola (https://huma.na/3f0Zujc), chief health equity officer and senior vice president at Humana. Dr. O is here to discuss health equity, social determinants of health, and the impact on at-risk patient populations. Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html. If ...
May 19, 2021•27 min•Ep. 176
In this episode of the MGMA Week in Review podcast, we feature articles on the CDC’s changes in guidelines regarding wearing masks, efforts to get docs’ help with lagging vaccination efforts, and developing strategies to address physician burnout. Sources in this episode: https://www.nbcnews.com/science/science-news/s-science-convinced-cdc-lift-mask-mandates-rcna932 https://politi.co/3hrEvr7 https://www.mgma.com/data/data-stories/healing-moral-injury-what-should-your-strategy-to Additional resou...
May 15, 2021•11 min•Ep. 175
