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MGMA Podcasts

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today. Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!
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Episodes

Protect Your Medical Practice Against Ransomware and Other Cybersecurity Threats

In this episode of the MGMA Insights podcast, we're joined by Rob LaMagna-Reiter, chief information security officer at FNTS(https://www.fnts.com/), who discusses the cyberthreats to medical practices and what practice leaders can do to keep their patient information safe. Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html. If you like the show, ...

May 12, 202131 minEp. 174

MGMA Week in Review – May 7, 2021 – Soaring Medical Debt

In this episode of the MGMA Week in Review podcast, we feature articles on the challenges of retaining qualified medical assistants, the creation of the COVID-19 Coverage Assistance Fund, and soaring medical debt. Sources in this episode: https://www.mgma.com/data/data-stories/mas-mia-the-covid-19-pandemic-made-hiring-medical https://www.hrsa.gov/covid19-coverage-assistance https://www.cbsnews.com/news/pandemic-medical-debt-overdue-debt-collectors Additional resources: To keep up with the latest...

May 08, 202110 minEp. 173

A Philosophical Approach to Solving the Telehealth Problem for Rural Patient Populations

In this episode of the MGMA Insights podcast, we're joined by Dr. Scott Fowler, JD, MD, FACOG, president and chief executive officer of Holston Medical Group (HMG), an independent physician practice that manages care for more than 200,000 patients in eastern Tennessee and Virginia. Dr. Fowler is a nationally recognized expert and speaker on the role of physician leaders in creating value in healthcare, rural health engagement, and healthcare innovation. You can hear other thought leaders and med...

May 05, 202140 minEp. 172

MGMA Week in Review – April 29, 2021 – The Digital Mental Health Market

In this episode of the MGMA Week in Review podcast, we feature articles on telehealth advocacy, fax and HIPAA compliance, and the digital mental health market. Sources in this episode: https://www.mgma.com/getattachment/b4e55ebb-6ab6-4c7d-b906-494f265ec0ad/MGMA-written-comments-Charting-the-Path-Forward-for-Telehealth-hearing.pdf.aspx?lang=en-US&ext=.pdf https://www.medicaleconomics.com/view/fax-vs-hipaa-devil-s-in-the-details https://www.fiercehealthcare.com/tech/digital-mental-health-marke...

Apr 30, 202112 minEp. 171

Using Advanced Analytics to Pinpoint Provider Practice Patterns and Patient Behavior

In this episode of the MGMA Insights podcast, we're joined by Laura Jacquin, managing director at BRG, and Peter Altschuler, director at BRG. Laura and Peter are here to talk about how medical groups can optimize scheduling and access today, and lay the foundation for AI in the future, by using advanced analytics to pinpoint provider practice patterns and patient behavior. You can hear Laura and Peter speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more in...

Apr 28, 202142 minEp. 170

Executive Session: Training Healthcare Leaders in Lean and the Journey Toward Perfection

Dr. Gary S. Kaplan, MD, FACP, FACMPE, FACPE, chief executive officer of Virginia Mason Franciscan Health and senior vice president, CommonSpirit Health, shares reflections on the recent merger between Virginia Mason and CHI Franciscan to form Virginia Mason Franciscan Health, and how leaders in healthcare benefit from being systems thinkers and trained in Lean concepts. Producer: Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)

Apr 25, 202128 minEp. 169

MGMA Week in Review – April 23, 2021 – Telehealth Updates

In this episode of the MGMA Week in Review podcast, we feature articles on renewal of the public health emergency, remote patient monitoring and psychological safety in the workplace. Sources in this episode: https://www.phe.gov/emergency/news/healthactions/phe/Pages/COVID-15April2021.aspx https://www.mgma.com/data/data-stories/is-there-room-to-grow-with-remote-patient-monitori https://hbr.org/2021/04/what-psychological-safety-looks-like-in-a-hybrid-workplace?ab=hero-subleft-3 Additional resourc...

Apr 23, 202111 minEp. 168

Harnessing Big Data for Better Efficiency and Better Outcomes in a Medical Practice

In this episode of the MGMA Insights podcast, we're joined by John Tollerson, chief medical information officer, Kalispell Regional Healthcare. John is here today to talk about how to examine analytics to make data more meaningful to patients and staff and how that analysis can provide vital insights into organizational performance. You can hear John speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwayscon...

Apr 21, 202136 minEp. 167

MGMA Week in Review – April 16, 2021 – Remote Work

In this episode of the MGMA Week in Review podcast, we feature articles on Johnson & Johnson’s vaccine delay, contactless payment strategies, and remote work at medical practices. Sources in this episode: https://www.statnews.com/2021/04/14/cdc-advisory-panel-delays-decision-on-johnson-johnson-covid-19-vaccine/ https://www.mgma.com/resources/revenue-cycle/putting-consumers-at-the-center-of-your-physician https://www.mgma.com/data/data-stories/fostering-a-sense-of-connection-with-your-remote-...

Apr 17, 202113 minEp. 166

Hospital from Home: A Remote Patient Monitoring Success Story

In this episode of the MGMA Insights podcast, we're joined by Janis Coffin, DO, FAACP, FACMPE, CCE, chief transformation officer, Augusta University Health System, who shares a success story about implementing remote patient monitoring during the COVID-19 pandemic. You can hear Dr. Coffin speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. Thanks to Nuance for sponsoring this week’s show. Visi...

Apr 14, 202132 minEp. 165

MGMA Week in Review – April 9, 2021 – National Patient Identifiers

In this episode of the MGMA Week in Review podcast, we feature articles on national patient identifiers, the FCC and telehealth, and swarm intelligence. Sources in this episode: https://www.cms.gov/files/document/se21004.pdf https://www.fiercehealthcare.com/tech/fcc-moves-forward-250m-telehealth-program-a-focus-equitable-distribution https://hbr.org/2021/04/3-ways-to-help-your-team-recover-from-disruption Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/adv...

Apr 09, 202111 minEp. 164

Trends, Challenges and Opportunities with M&As in the Medical Practice Space

In this episode of the MGMA Insights podcast, we're joined by Aimee Greeter, senior vice president, Coker Group, who discusses the trends, challenges, and opportunities with M&As in the medical practice space. You can hear Aimee speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and exp...

Apr 07, 202129 minEp. 163

MGMA Week in Review – April 2, 2021 – The Physician Shortage Problem

In this episode of the MGMA Week in Review podcast, we feature stories on physician shortages, healthcare hitting the reset button, and medical practice mentors and coaches. Sources in this episode: https://www.mgma.com/getattachment/599eb904-61d7-4598-a523-fa50fe351e8f/Senate-GMAC-Sign-on_Resident-Physician-Shortage-Reduction-Act-of-2021.pdf.aspx?lang=en-US&ext=.pdf https://www.healthcareittoday.com/2021/03/22/healthcares-opportunity-to-hit-the-reset-button https://www.mgma.com/data/data-st...

Apr 02, 20219 minEp. 162

The 'Benefits' of Physician Recruiting, Retention and Retirement

In this episode of the MGMA Insights podcast, we're joined by Mark Massey, vice president, Southern Medical Association. Mark's here today to talk about the challenges practice administrators face around physician recruiting, retention, and retirement. You can hear Mark speak at MGMA’s upcoming webinar How to Increase Physician Recruitment and Retention, which will be held April 6, 2021, at 1 pm ET. You can register for the free event at mgma.com/events. Also, check out MGMA’s new Medical Practi...

Mar 31, 202120 minEp. 161

MGMA Week in Review – March 26, 2021 – Trust with Vaccines?

In this episode of the MGMA Week in Review podcast, we feature articles on Medicare sequester cuts, problems with the AstraZeneca vaccine, and the reasons for becoming board certified. Sources in this episode: https://revcycleintelligence.com/news/providers-try-to-stave-off-looming-medicare-spending-cuts https://www.cnbc.com/2021/03/24/covid-vaccine-astrazeneca-missteps-threaten-to-further-erode-trust-as-company-seeks-us-approval.html? https://www.mgma.com/data/data-stories/one-thing-covid-19-di...

Mar 26, 20218 minEp. 160

Building High-performing Primary Care Through ACO Strategies

In this episode of the MGMA Insights podcast, we're joined by Tim Gronniger, chief executive officer and president, Caravan Health (https://caravanhealth.com/). Tim’s here today to talk about how Accountable Care Organizations are achieving improved patient and financial outcomes. You can hear Tim speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference. Also, check out MGMA’s new Medical Practice Evaluation Tool, a c...

Mar 24, 202125 minEp. 159

MGMA Week in Review – March 12, 2021 – Medicare Sequester Cuts

In this episode of the MGMA Week in Review podcast, we feature articles on Medicare sequester cuts, denials in your revenue cycle, and the evolution of telemedicine. Sources in this episode: https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/march-16,-2021-mgma-statement-on-medicare-sequest https://mgma.com/data/data-stories/6-keys-to-addressing-denials-in-your-medical-pract https://medcitynews.com/2021/03/how-can-telemedicine-evolve-in-the-post-covid-era/?rf=1 Additio...

Mar 19, 20217 minEp. 158

The ROI of Patient Communications

In this episode of the MGMA Insights podcast, we're joined by Amy Lee, vice president and chief operating officer at Central Maine Medical Group (https://www.cmhc.org/cmmc/). Amy's here today to talk about the keys to better patient communication and using tools to help measure the ROI of those patient communications. You can hear Amy speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference Also, check out MGMA’s new ...

Mar 17, 202123 minEp. 157

Executive Session: Unlocking What Your Practice Management System Isn't Telling You

Nate Moore, CPA, MBA, FACMPE, president, Moore Solutions, shares his experiences with medical groups updating key metrics to overcome pandemic struggles. To hear more from Nate, register today for the Medical Practice Excellence: Pathways Conference DX, May 11-13: https://www.mgma.com/pathwaysconference. Learn more about Nate's latest book for MGMA, Even Better Data, Better Decisions: Advanced Business Intelligence for Medical Practices: https://www.mgma.com/resources/resources/products/even-bet...

Mar 15, 202133 minEp. 156

MGMA Week in Review – March 12, 2021 – Vaccination Sites

In this episode of the MGMA Week in Review podcast, we feature articles on vaccination sites, remote patient monitoring, and succession planning. Sources in this episode: https://www.kff.org/coronavirus-covid-19/poll-finding/kff-covid-19-vaccine-monitor-experiences-vaccine-access-information-needs/ https://www.medicaleconomics.com/view/your-doctor-will-remotely-see-you-now https://www.mgma.com/data/data-stories/market-for-medical-group-physician-hiring-strong-a Additional resources: To keep up w...

Mar 12, 20217 minEp. 155

Billing, Reimbursements and the Optimization of Remote Patient Monitoring and Telemedicine

In this episode of the MGMA Insights podcast, we're joined by Bill Paschall, a vice president at Vivify Health (https://www.vivifyhealth.com/). Bill’s here today to talk about billing, reimbursements, and the optimization of remote patient monitoring platforms. For more thought leadership insights, enjoy MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference. Also, check out MGMA’s new Medical Practice Evaluation Tool, a com...

Mar 10, 202129 minEp. 154

MGMA Week In Review - March 5, 2021 - Physician Spending

In this episode of the MGMA Week in Review podcast, we feature articles on physician spending, the physician shortage, and the rollout of a new vaccine. Sources in this episode: https://www.ama-assn.org/system/files/2021-03/prp-covid-19-medicare-physician-spending.pdf https://www.fiercehealthcare.com/practices/ama-medicare-physician-service-spending-declined-9-4b-first-half-2020 https://www.mgma.com/data/data-stories/measuring-the-toll-covid-19-took-on-the-physician https://www.reuters.com/artic...

Mar 05, 20216 minEp. 153

Scrubs, PPE and Crisis Management Amid COVID-19

In this episode of the MGMA Insights podcast, we're joined by Matt Panegasser, national sales manager at Scrubin Uniforms (https://www.scrubin.com). Matt’s here today to talk about the medical apparel business and offer the unique perspective of providing healthcare uniforms and PPE during the COVID-19 pandemic. For more thought leadership insights, consider attending MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference Al...

Mar 03, 202134 minEp. 152

MGMA Week In Review - Feb. 26, 2021 - PPP Loans

In this episode of the MGMA Week in Review podcast, we feature articles on Covid-19 antibodies, PPP regulations, and mental health awareness. Sources in this episode: https://www.cnn.com/2021/02/24/health/covid-19-antibodies-coronavirus-reinfection-study-wellness/index.html https://www.sba.gov/article/2021/feb/22/sba-prioritizes-smallest-small-businesses-paycheck-protection-program https://www.fiercehealthcare.com/hospitals/money-behind-mental-health Additional resources: To keep up with the lat...

Feb 26, 20216 minEp. 151

Optimizing and Innovating Your Revenue Cycle

In this episode of the MGMA Insights podcast, we're joined by Kem Tolliver and Taya Moheiser. Kem and Taya are two of the most prominent experts in the field of revenue cycle management. They are the author of the book, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze (www.mgma.com/resources/resources/products/revenue-cycle-management-dont-get-lost-in-the-fi), they’re co-speakers at the upcoming MGMA Pathways Conference in May, and, most recently, they led the education for the po...

Feb 24, 202135 minEp. 150

Executive Session: Making Sense of Stark and Practice Losses (Part 2)

On December 2, 2020, the Centers for Medicare and Medicaid Services (CMS) published a Final Rule titled, “Modernizing and Clarifying the Physician Self-Referral Regulations,” that makes a number of modifications to the regulations around the Physician Self-Referral "Stark" Law. MGMA's Government Affairs office has closely monitored the new rule and has published advocacy letters and statements describing how the new rule will affect MGMA members. In this Part 2 of installment of Executive Sessio...

Feb 22, 202133 minEp. 149

MGMA Week In Review - Feb. 19, 2021 - Telehealth

In this episode of the MGMA Week in Review podcast, we feature articles on telehealth, telemedicine, and what patients expect from their virtual care. Sources in this episode: https://patientengagementhit.com/news/patient-satisfaction-with-telehealth-high-following-covid-19 https://www.mgma.com/resources/resources/quality-patient-experience/is-the-telehealth-boom-set-to-continue-in-2021-co https://www.mgma.com/data/data-stories/almost-one-year-into-covid-19-patient-satisfactio Additional resourc...

Feb 20, 20216 minEp. 148

Are We on the Verge of a Physician Turnover Epidemic?

In this episode of the MGMA Insights podcast, we're joined by Tony Stajduhar, president of Jackson Physician Search (www.jacksonphysiciansearch.com), a leader and innovator in the recruitment of physicians and advanced practice providers. Tony is here today to talk about the results from the recent Physician Retention Survey conducted by his organization. You can access the white paper on physician retention that Tony discusses at https://www.jacksonphysiciansearch.com/white-paper-on-the-verge-o...

Feb 17, 202126 minEp. 147

Executive Session: Making Sense of the New Stark Rule with Tim Smith (Part 1)

On December 2, 2020, the Centers for Medicare and Medicaid Services (CMS) published a Final Rule titled, “Modernizing and Clarifying the Physician Self-Referral Regulations,” that makes a number of modifications to the regulations around the Physician Self-Referral "Stark" Law. MGMA's Government Affairs office has closely monitored the new rule and has published advocacy letters and statements describing how the new rule will affect MGMA members. In Part 1 of this two-part installment of Executi...

Feb 15, 202124 minEp. 146

MGMA Week In Review - Feb. 12, 2021 - #LetDocsGiveShots

In this episode of the MGMA Week in Review podcast, we feature articles on the #LetDocsGiveShots social media campaign and provide a template on how to communicate with patients who have a vaccine hesitancy. Sources in this episode: https://news.bloomberglaw.com/health-law-and-business/doctors-cry-foul-over-being-left-out-of-covid-19-vaccine-push https://www.mgma.com/landing-pages/letdocsgiveshots https://www.mmm-online.com/home/channel/four-questions-to-ask-in-building-covid-19-vaccine-messagin...

Feb 12, 20216 minEp. 145
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