In this special episode of the MGMA Insights podcast, we continue our series on COVID-19 and how it’s impacting healthcare professionals and their patients. Experts agree that one of the most promising ways to flatten the curve is through quarantine or isolation. This is especially important with the senior community. To help explain the challenges of keeping seniors safe, we’re joined today by geriatric neuropsychologist Bill Mansbach, who is CEO and founder of Counterpoint Health Services, a m...
Mar 23, 2020•31 min•Ep. 84
In this special episode of the MGMA Insights podcast, we continue our series on COVID-19 and how it’s impacting healthcare professionals and their patients. Experts agree that one of the most promising ways to keep patients and staff safe is through telehealth. To help explain the recent policy changes by CMS, we're joined by Anders Gilberg, Sr. Vice President of Government Affairs with MGMA. Also joining us to discuss the importance and best practices of telehealth and remote health as it relat...
Mar 20, 2020•48 min•Ep. 83
In this episode of the MGMA Insights podcast, we continue a series focused on COVID-19 and how it’s impacting healthcare professionals and their patients. Throughout this series, we’ll share conversations with experts regarding challenges such as staffing, communication, emergency preparedness, patient education, advocacy and more. You can keep up with the latest by visiting the MGMA COVID-19 Action Center at MGMA.com/covid. Our guest is Peter Valenzuela, MD, MBA, chief medical officer, Sutter M...
Mar 18, 2020•27 min•Ep. 82
In this special episode of the MGMA Insights podcast, we continue a series focused on COVID-19 and how it’s impacting healthcare professionals and their patients. Throughout this series, we’ll share conversations with experts regarding challenges such as staffing, communication, patient education, advocacy and more. You can keep up with the latest by visiting the MGMA COVID-19 Action Center at MGMA.com/covid. Joining us here is Kelly Ladd, CMPE, CEO, Practice Administrator, Piedmont Internal Med...
Mar 16, 2020•32 min•Ep. 81
Jason Persoff, MD, internal medicine and assistant director of emergency preparedness at University of Colorado Hospital, discusses COVID-19, how to be prepared for emergency response and keeping healthcare workers safe while responding to the pandemic. Audio: "Waltz for Zacaria," Blue Dot Sessions For more Executive View content, visit mgma.com/executiveview. For MGMA's COVID-19 Action Center, visit mgma.com/covid.
Mar 13, 2020•43 min•Ep. 80
In this special episode of the MGMA Insights podcast, we begin a series focused on COVID-19 and how it’s impacting healthcare professionals and their patients. Throughout this series, we’ll share conversations with experts regarding challenges such as staffing, communication, patient education, advocacy and more. Joining us for this episode is Phil Boucher, MD, FAAP, Lincoln Pediatrics Group. For more information from Phil go to lincolnpedsgroup.com/whats-new/coronavirus-tips/ or https://drb.sho...
Mar 12, 2020•30 min•Ep. 79
In this episode of the MGMA Insights podcast, we’re joined by Joe Ebinger, MD, clinical cardiologist and director of clinical analytics for the Smidt Heart Institute at Cedars-Sinai Medical Center. Ebinger is passionate about using data-driven solutions to improve healthcare quality, decrease costs and increase value at a population level. The following are highlights from Ebinger’s interview: • “Data for data’s sake isn’t worth anything. What you want to be able to do is take that and turn it i...
Mar 11, 2020•34 min•Ep. 78
In this episode of the MGMA Insights podcast, we’re joined by Heather McGowan, a keynote speaker, author and future-of-work strategist. McGowan is set to close MGMA20 | The Financial Conference with a general session presentation titled “The 4th Industrial Revolution: A New Leadership Imperative.” To see McGowan’s list of recommended reads or to browse any of her articles, visit linkedin.com/in/heathermcgowan. Highlights from McGowan’s interview: • “Only about 27% of people ever work in the fiel...
Mar 04, 2020•45 min•Ep. 77
In this episode of the MGMA Insights podcast, we’re joined by Dave Dookeeram and Anne Marie Aponte, of DispatchHealth, a Colorado-based organization offering in-home and on-demand care in 12 states across the country. Dookeeram and Aponte will be co-presenters at MGMA20 | The Financial Conference, delivering a session titled “Driving Financial Results in Consumer-centric, Value-based Arrangements.” Still need to reserve your spot at the conference, March 5-7 in Nashville? Use the code POD20 at r...
Feb 26, 2020•45 min•Ep. 76
MGMA Government Affairs' Robert M. Tennant, MA, director of health information technology policy, discusses what he's watching for as medical practices await new interoperability rules and next steps for boosting interoperability, protecting patient data while improving access, and how practice leaders should talk to their EHR vendor about what to expect. For more information, Tennant will present a member-exclusive webinar March 26, "Health IT and Interoperability Final Rules: Implications for ...
Feb 25, 2020•38 min•Ep. 75
In this episode of the MGMA Insights podcast, we’re joined by Sara Ross (bit.ly/38CtUmc), a keynote speaker, a leadership strategist and the Chief Vitality Officer at BrainAMPED (bit.ly/2P81UiC). Ross is set to open MGMA20 | The Financial Conference with a general session presentation titled “Welcome to the Energy Revolution.” If you're interested in attending The Financial Conference, we’ve got an exclusive $200 discount for podcast listeners looking to join us March 5-7 in Nashville. For more ...
Feb 19, 2020•48 min•Ep. 74
In this episode of the MGMA Insights podcast, we’re joined by Matt Seefeld, Executive Vice President of MedEvolve. Seefeld has more than 20 years of healthcare management consulting experience and specializes in revenue cycle technology development and process improvement. You can hear Seefeld speak with co-presenter Andrea Vitalich on “Using Analytics to Automate and Streamline Practice Management and Revenue Cycle” at MGMA20 | The Financial Conference, March 5-7 in Nashville. Still need to res...
Feb 12, 2020•46 min•Ep. 73
In this episode of the MGMA Insights podcast, we’re joined by Anders Gilberg, Senior Vice President of Government Affairs at MGMA. Headquartered in Washington, D.C., Gilberg and his team recently wrote and released an article (bit.ly/2Up1hVj) on healthcare's outlook for the 2020s, which he discusses in-depth in this week’s show. To sign up for the Washington Connection newsletter or find out how to get involved, visit mgma.com/advocacy. Don’t quite have time to listen to the entire episode? No w...
Feb 05, 2020•45 min•Ep. 72
In this episode of the MGMA Insights podcast, we’re joined by Kristin Baird, President and CEO of the Baird Group. Baird is a consultant, author and speaker who specializes in patient experience, healthcare culture change and medical mystery shopping, among other areas. You can browse Baird’s extensive library of tools, articles, videos, blogs and white papers at baird-group.com/resources. You can also see her selection of books at bit.ly/2O6895L. Don’t quite have time to listen to the entire ep...
Jan 29, 2020•44 min•Ep. 71
In this episode of the MGMA Insights podcast, we’re joined by Phil Boucher (bit.ly/2Rcy1iq), MD, FAAP, Lincoln Pediatrics Group. Dr. Boucher’s a physician time management expert – and he basically has to be. He’s not only a pediatrician, but he’s also a husband, father of five, podcast host, blogger and business coach. Implementing time management processes has allowed Dr. Boucher to achieve his professional goals, all while enjoying his hobbies and personal pursuits. You can find all of Dr. Bou...
Jan 22, 2020•45 min•Ep. 70
Ron Holder, MHA, FACMPE, FACHE, chief operating officer, MGMA, sits down to discuss the unique challenges for recruiting physicians in a health system setting and the leadership skills needed to build a strong culture in a healthcare organization. Find more Executive View content at https://www.mgma.com/executiveview. Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Producer: Chris Harrop, senior editorial manager, MGMA
Jan 22, 2020•37 min•Ep. 69
In this episode of the MGMA Insights podcast, we receive an overview of MGMA20 | The Financial Conference from Craig Wiberg and hear from Tom Campanella on finding opportunity in healthcare disruption. Wiberg is a Sr. Editor for MGMA and serves as the lead content strategist for MGMA’s live events. Campanella — who will be a featured speaker at The Financial Conference, March 5-7 in Nashville — has nearly 30 years of industry experience and is currently a health economics professor and the direc...
Jan 15, 2020•56 min•Ep. 68
In this episode of the MGMA Insights podcast, we’re joined by Adrienne Lloyd, MHA, FACHE, chief administrative officer, Duke Eye Center. Adrienne is an MGMA practice management consultant with more than 19 years in healthcare leadership, including a lengthy stint at the Mayo Clinic. She’s certified in Lean and Six Sigma and specializes in training medical professionals on process improvement. You can see Adrienne present on “Key Steps in Utilizing Lean and Six Sigma for Clinic Optimization” at T...
Jan 08, 2020•48 min•Ep. 67
In this episode of the MGMA Insights podcast, we’re joined by Lauren Swanson, SPHR, Sr. Manager of Human Resources Talent for MGMA. Swanson has nearly a decade of healthcare HR experience and has a unique perspective on both sides of the industry’s ever-changing job market, and what those looking for a healthcare job can do to land that dream job in 2020. To post a job or browse hundreds of available positions nationwide, visit the MGMA Career Center at careers.mgma.com. You can also search for ...
Jan 01, 2020•34 min•Ep. 66
In this special holiday episode of the MGMA Insights podcast, we’re joined by this year’s distinguished trio of MGMA award winners: Javon Bea, Harwick Innovation Award; Mathew Rigdon, Legislative Liaison of the Year; and Sarah Holt, Lifetime Achievement Award. Each interview was conducted as part of the MGMA Live experience onsite at MGMA19 | The Annual Conference in New Orleans. Bea, Rigdon and Holt are perfect examples of everyday MGMA members making significant impacts on the healthcare indus...
Dec 24, 2019•57 min•Ep. 65
In this episode of the MGMA Insights podcast, we’re joined by Peter Korzenik and Larry Epstein representing Give Back Global, a nonprofit pairing African healthcare providers with highly skilled U.S. volunteers in order to improve management and non-clinical business operations in remote African areas. Korzenik is the founder and president of the organization, and Epstein has served as a program mentor since late 2018. To learn more or get involved with Give Back Global, visit givebackglobal.org...
Dec 18, 2019•36 min•Ep. 64
In this episode of the MGMA Insights podcast, we’re joined by Mary Kelly, a retired Navy commander, author and keynote speaker on leadership, productivity and business growth. In speaking with many national and state MGMA members, Kelly understands the importance of the change management process, helping myriad practice managers and healthcare professionals embrace change in an industry that’s always evolving. Key quote: “We, sometimes as leaders, have to figure out what change is meaningful and...
Dec 11, 2019•44 min•Ep. 63
Tim Coan, founder and chief executive officer of ALN Medical Management, shares why he sees new payment methodologies as simply tools in the migration to value-based care and why many in healthcare aren't seeing a change in the cost curve. He also explains why he is bullish on the future of independently owned medical practices and how they can make the case for offering the best actual value in the market to patients and payers alike. Find more Executive Session content at https://www.mgma.com/...
Dec 06, 2019•43 min•Ep. 62
In this episode of the MGMA Insights podcast, we’re joined by Arlen Meyers, MD, MBA and professor emeritus of otolaryngology, dentistry and engineering at the University of Colorado School of Medicine and the Colorado School of Public Health. Meyers is also the president and CEO of the Society of Physician Entrepreneurs and has authored several books and articles related to healthcare entrepreneurship and innovation. Key quote: (25:53) “If you don't innovate, it's unlikely that you will be succe...
Dec 04, 2019•54 min•Ep. 61
* Due to the Thanksgiving holiday, we're releasing this week's podcast one day early so you can enjoy during your travels. Happy Holidays * In this episode of the MGMA Insights podcast, we’re joined by Taya Moheiser and Kem Tolliver, colleagues, friends, co-presenters and authorities on revenue cycle management. The two recently wrote and released their first book, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze.” To purchase or preview the book – which is MGMA’s November Book of...
Nov 26, 2019•50 min•Ep. 60
In this episode of the MGMA Insights podcast, we’re joined by Peter Valenzuela, Chief Medical Officer for Sutter Medical Group of the Redwoods and creator behind Doc-Related (bit.ly/37gYPUU), a comic strip providing satirical perspective on the challenges of practicing medicine in today’s healthcare environment. Valenzuela’s home campus was recently evacuated due to Northern California’s latest encounter with devastating wildfires. Here are some links and references related to this week’s show: ...
Nov 20, 2019•41 min•Ep. 59
In this episode of the MGMA Insights podcast, we’re joined by M.J. Clark, an author, senior consultant and executive coach serving healthcare and energy professionals. Clark was a featured speaker at MGMA19 | The Annual Conference, presenting a session called “Leading, Managing and Understanding Millennials and Gen Z.” There are generational differences in the workplace, and the term "Ok Boomer" has gone viral on social media platforms, with mostly negative connotations. Clark says, while differ...
Nov 13, 2019•43 min•Ep. 58
Recorded at MGMA19 | The Annual Conference in New Orleans, Louisiana, MGMA Senior Fellow David N. Gans, MSHA, FACMPE, talks to 2019 MGMA Harwick Innovation Award winner Javon Bea, MBA, FACHE, President and CEO, Mercyhealth, about his career and building a vertically integrated system with engaged employed physicians.
Nov 06, 2019•25 min•Ep. 57
In this episode of the MGMA Insights podcast, we’re joined by Bob Bush, Vice President of Business Development & Physician Services at the University of Kansas Health System St. Francis Campus. Just over a year removed from helping Panama City’s Bay Medical Sacred Heart through the devastation of Hurricane Michael, Bush is well-versed in disaster management. He sat down with podcast host Daniel Williams during MGMA’s 2019 Annual Conference in New Orleans to share his insights on preparing an...
Oct 30, 2019•33 min•Ep. 56
In this episode of the MGMA Insights podcast, we’re joined by Tom McDougal, CEO of Merit Health Biloxi hospital. McDougal is a serial healthcare entrepreneur, author, speaker, professor and thought-leader in healthcare economics. To learn more about this topic and earn ACMPE, CME and CEU credit, access McDougal’s on-demand webinar, “Using Economic Theory to Understand Patient Decisions,” at mgma.com/economic-theory. Here are some links and references related to this week’s show: * How Behavioral...
Oct 23, 2019•44 min•Ep. 55
