Me, Myself, and AI - podcast cover

Me, Myself, and AI

MIT Sloan Management Review and Boston Consulting Group (BCG)mitsmr.com
Why do only 10% of companies succeed with AI? In this series by MIT SMR and BCG, we talk to the leaders who've achieved big wins with AI in their companies and learn how they did it. Hear what gets experts from companies like NASA, Github, and others excited to do their jobs every day and what they consider the keys to their success.

Episodes

Overcoming AI Hallucinations: Truist’s Chandra Kapireddy

In today’s episode, Chandra Kapireddy, head of generative AI, machine learning, and analytics at Truist, delves into the evolving landscape of AI with a particular focus on how GenAI tools reshape the way Truist and similar organizations must navigate model risk management and regulations. GenAI is more versatile than traditional AI, he notes, yet its flexibility introduces new challenges around ensuring model reliability, validating outputs, and making sure that AI-driven decisions don’t lead t...

Apr 15, 202534 minSeason 11Ep. 3

Speed, Ease, and Expertise With AI: Lenovo’s Linda Yao

Linda Yao, chief operating officer and head of strategy for Lenovo’s Strategy, Solutions, and Services Group and vice president of hybrid cloud and AI solutions, joins us to explain the organization’s transition from technology product company to managed services provider. It’s now helping organizations with the change management required to implement AI in the enterprise. She shares both a framework around speed, ease, and expertise to facilitate this adoption, as well as the four pillars of AI...

Apr 01, 202532 minSeason 10Ep. 2

Reskilling the Workforce With AI: Harvard Business School’s Raffaella Sadun

Harvard Business School professor Raffaella Sadun’s research has historically focused on digital reskilling. Now, rapid technological changes — like AI — are reshaping the nature of work. Raffaella’s research has explored how AI might empower those with intermediate expertise, such as store managers and blue-collar workers, to become more efficient and satisfied in their roles. She shares a bit about her research on today’s episode of Me, Myself, and AI and highlights the potential for AI to imp...

Mar 18, 202530 minSeason 11Ep. 1

Feed Drop: How AI Will Change Your Job: MIT’s David Autor

Today’s episode is a bonus drop from our friends over at the MIT CSAIL Alliances podcast. We’ll back in two weeks for Season 11 of Me, Myself, and AI. David Autor, the Daniel (1972) and Gail Rubinfeld Professor, Margaret MacVicar Faculty Fellow in MIT’s Department of Economics, says that AI is “not like a calculator where you just punch in the numbers and get the right answer. It’s much harder to figure out how to be effective with it.” Offering unique insights into the future of work in an AI-p...

Mar 04, 202540 min

Monetizing Data With AI: MIT CISR's Barb Wixom

Barbara Wixom, principal research scientist at MIT’s Center for Information Systems Research (CISR), draws on 30 years of research in this bonus episode of the Me, Myself, and AI podcast. She believes data monetization is the key to enterprise success with AI and breaks down why. With hosts Sam Ransbotham and Shervin Khodabandeh, Barb details case examples to highlight best practices for AI implementation and how to measure value, as well as how data governance and ethics play a critical role in...

Feb 18, 202535 min

Tackling Injuries With AI: The NFL's Jeff Miller

Jeff Miller moved from a career in government to focus on the health and safety of NFL players. Due to the nature of their sport, they are more prone to injuries, including concussions, than other professional athletes. By leveraging the game’s unique elements, such as the volume of cameras filming on-field activities, the NFL can gather large data sets to track injuries, and then segment their likelihood of occurrence by position and design equipment and update game rules to minimize them. Jeff...

Feb 04, 202531 min

How a 160-Year-Old Startup Uses AI: The Heineken Company’s Ronald den Elzen

After trying his luck at the stock market, Ronald den Elzen, pursued a career in technology leadership instead. Today, as the chief technology and digital officer of The Heineken Company, he encourages his team to think about the legacy beverage company as a 160-year-old startup with global scale, operating with multiple brands in more than 80 markets. When members of his team can work with agility and less fear of making mistakes, he finds they are more successful at rolling out new technology ...

Jan 07, 202529 minSeason 10Ep. 8

Collective Learning With Generative AI

Over the past year, we’ve seen generative AI explode. In this episode, we review insights shared with us from five prior guests — from Microsoft, GitHub, Meta, Partnership on AI, and NASA — and consider what’s changed, what’s the same, and what new concerns organizations face. With GenAI tools becoming ubiquitous and democratized, organizations grapple with how to use them at the enterprise level and how to regulate their use for employees. They’re also struggling with openness and transparency ...

Dec 17, 202431 minSeason 10Ep. 7

Leveling the Playing Field With AI: Special Olympics's Mary Davis

Mary Davis, CEO of Special Olympics, wants the people she represents to “have a seat at the table” as AI evolves. In this episode of the Me, Myself, and AI podcast, Davis talks about her organization’s mission along with the growing role of AI and how it’s crucial to ensure that people with intellectual disabilities — a group often overlooked in tech discussions — are included in AI development. Special Olympics helps people with intellectual disabilities through sports, education, and leadershi...

Dec 03, 202438 minSeason 10Ep. 7

Bonus Episode: Lessons From Jobs in the Age of AI

On Sept. 4, 2024, Me, Myself, and AI host Sam Ransbotham moderated a panel discussion at a Georgetown University/World Bank event, Jobs in the Age of AI. Afterward, he interviewed keynote speaker Carl Benedikt Frey, Dieter Schwarz Associate Professor of AI and Work at the Oxford Internet Institute, and panelist Karin Kimbrough, LinkedIn’s chief economist. In this bonus episode recorded during this discussion, hear from Frey and Kimbrough about how artificial intelligence is impacting workers, la...

Nov 26, 202426 min

Sharing AI Mistakes: Partnership on AI’s Rebecca Finlay

Rebecca Finlay, CEO of Partnership on AI (PAI), believes that artificial intelligence poses risks — and that organizations should learn from one another and help others avoid the same hazards by disclosing the mistakes they’ve made in implementing the technology. In this episode, Rebecca discusses the nonprofit’s work supporting the responsible use of AI, including how it’s incorporating global perspectives into its AI governance efforts. She also addresses the complexities of integrating AI int...

Nov 12, 202441 minSeason 10Ep. 5

The Risks of Too Much AI: Fortune’s Jeremy Kahn

Jeremy Kahn’s investigation into the risks and effects of artificial intelligence are reflected in a new book, Mastering AI: A Survival Guide to Our Superpowered Future. But he has also written extensively about the technology in his role as Fortune magazine’s AI editor. On today’s episode, he joins Sam and Shervin to share the insights on AI that he has gained through his work. heir conversation explores a range of subjects, including people’s growing reliance on AI technology — specifically, g...

Oct 29, 202435 minSeason 10Ep. 4

Never Too Much AI: Upwork's Andrew Rabinovich

Andrew Rabinovich began his career in technology working on AI applications for cancer detection. He also spent time at Google, working on early iterations of products like Google Glass. Now at Upwork, as vice president and head of AI and machine learning, Rabinovich and his team are working to enhance the digital labor platform’s capabilities with AI solutions to enable more sophisticated matching of resources to projects. On today’s episode, Andrew shares his views on the ways AI could take on...

Oct 15, 202437 minSeason 10Ep. 3

Ethically Sourced Creativity: Shutterstock's Alessandra Sala

Alessandra Sala, senior director of data science and AI at Shutterstock, brings an impressive background in responsible AI to her role. Also the global president of Women in AI and cochair of the Women4Ethical AI platform at UNESCO, Alessandra joins this episode to describe how Shutterstock, widely known as a stock photo company, has become a go-to destination for creative assets — and AI training data. Alessandra outlines Shutterstock’s content acquisition and royalty models, which reward contr...

Oct 01, 202437 minSeason 10Ep. 2

Meet Your New Teammate, AI: Asana’s Saket Srivastava

Saket Srivastava, CIO at work management platform Asana, has had technology roles at organizations such as General Electric, IBM, and Fujitsu, moving from back-end IT services positions to more strategic business leadership roles. Asana has already been working with artificial intelligence for several years, Saket notes, and has seen the technology’s role evolve: Rather than simply optimizing tasks, it now often acts as more of a teammate as it’s integrated into core workflows to enhance product...

Sep 17, 202435 minSeason 10Ep. 1

Feed Drop: Why Only 10% of Companies Succeed With AI With Sam Ransbotham, Professor at Boston College

In the time before Me, Myself, and AI returns for Season 10, we're pleased to bring you a special episode from our friends at the Modern CTO podcast. Read the episode transcript here. From Modern CTO: Today we’re talking to Sam Ransbotham, professor at Boston College. Sam shares with us the reason that the vast majority of companies are falling behind the AI curve, why most people just slap AI onto a problem instead of fixing it, and the ways in which technology can improve not only our business...

Jul 30, 202445 min

Building Connections Through Open Research: Meta’s Joelle Pineau

Joelle Pineau’s curiosity led her to pursue a doctorate in engineering with a focus on robotics, which she describes as her “gateway into AI.” As vice president of AI research at Meta, Joelle leads a team committed to openness in the service of high-quality research, responsible AI development, and community contribution. In this episode, Joelle, who is also a professor at McGill University, weighs the advantages industry and academia each have for conducting artificial intelligence research. Sh...

Jun 25, 202434 minSeason 8Ep. 8

Authoring Creativity With AI: Researcher Patrick Hebron

If you’ve played with Photoshop’s Generative Fill feature or worked in Nvidia’s Omniverse platform, you’ve touched tools that Patrick Hebron’s work has made possible. A dual major in philosophy and film production, Patrick approaches creative pursuits with a deep curiosity and the belief that if a “tool gets used in exactly the way that we anticipated, then we have really failed catastrophically.” He believes that emerging digital design tools will elevate human creativity, and he aims to develo...

Jun 12, 202430 minSeason 9Ep. 7

If 10% of the World Were Developers: GitHub’s Mario Rodriguez

When Mario Rodriguez emigrated from Cuba to the United States at age 14 with his parents — a university professor, and a teacher turned electrical engineer — they had already instilled in him the value of education and a love of learning. That passion has guided him throughout his career — as a program manager with Microsoft; then as part of GitHub, following Microsoft’s 2018 acquisition of the developer platform; and as a cofounder of a charter school in North Carolina. Now, as senior vice pres...

May 28, 202429 minSeason 9Ep. 6

AI Hype and Skepticism: Economist Paul Romer

Paul Romer once considered himself the most optimistic economist. He rightfully predicted that technology would blow up as an economic driver coming out of the inflation of the 1970s but acknowledges he did not foresee the inequality that technology advances would lead to. On this episode, Paul shares his views on AI advances and their implications for society. Rather than pave the way for full automation, he is a proponent of keeping humans in the loop and believes that, rather than slowing dow...

May 14, 202429 minSeason 9Ep. 5

Lights, AI, Action: Wonder Dynamics's Tye Sheridan

Actor Tye Sheridan may not consider himself a technology expert, but his knowledge of visual effects (VFX) processes led him to cofound AI-driven startup Wonder Dynamics. With the company’s new product, Wonder Studio, creators can upload 2D video and transform it into 3D animations at a fraction of the cost of the motion-capture animation process typically used by Hollywood studios. Tye joins this episode to talk about the genesis of his company, plus he shares his views on artificial intelligen...

Apr 30, 202428 minSeason 9Ep. 4

Fashioning the Perfect Fit With AI: Stitch Fix’s Jeff Cooper

Jeff Cooper parlayed his interest in neuroscience and human behavior into a career in data science and today works as a senior data science director for online retail subscription service Stitch Fix. Jeff joins Me, Myself, and AI to share how the company pairs human employees with intelligent technologies to keep up with customer preferences while realizing operational efficiencies. He also talks about how the company sustains extremely high feedback rates from consumers and how humans are train...

Apr 16, 202437 minSeason 9Ep. 3

Solving Real User Problems With Generative AI: Slack’s Jackie Rocca

Like many product leaders in the technology space, Jackie Rocca took a somewhat circuitous path to that role. After beginning her career in management consulting with Bain, she earned her MBA at Stanford and then worked at Google, where she helped launch YouTube TV. Now, she serves as vice president of product at Slack, where she focuses on the collaboration platform’s Slack AI product. As a product leader, Jackie had continually heard from users that they were experiencing a common challenge: I...

Apr 02, 202433 minSeason 9Ep. 2

Driving Manufacturing Efficiency With AI: Pirelli’s Daniele Petecchi

Daniele Petecchi didn’t realize how complex the process of producing tires was until he joined Pirelli, a company that’s been in the business of manufacturing tires for more than 150 years. But now, as head of data management and AI, he’s focused on leveraging the company’s wealth of data to meet the stringent technical, quality, and performance requirements of the Formula One racers and luxury vehicle makers — like Ferrari, Lamborghini, and BMW — that rely on Pirelli’s premium tires. In this ep...

Mar 19, 202426 minSeason 9Ep. 1

Bonus Episode: How Can Organizations Better Measure and Manage Artificial Intelligence?

On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023. In our final of three bonus episodes derived from this event, we explore how AI has shifted policy discussions, and what new types of management are needed. This...

Mar 12, 202421 min

Bonus Episode: Artificial Intelligence Podcasts With Jennifer Strong

While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Jennifer Strong, longtime journalist and creator of the SHIFT podcast, joins Sam and Shervin to talk about their favorite Me, Myself, and AI episodes. Read the episode transcript here. Find the additional podcasts mentioned in the episode below: SHIFT podcast In Machines We Trust WSJ’s The Future of Everything Guest Bio: Jennifer Strong is an audio journalist covering the impact of AI on the way we live and work. She’s ...

Feb 27, 202429 min

Bonus Episode: How Is Artificial Intelligence Transforming Manufacturing?

On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023. In our second of three bonus episodes derived from this event, we explore how AI is used in manufacturing. Sam hosts this panel featuring Shervin alongside Ness ...

Feb 20, 202430 min

Bonus Episode: Generative AI Trends for 2024 With Tom Davenport

While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Tom Davenport, President’s Distinguished Professor of Information Technology and Management at Babson College, joins Sam and Shervin to talk about their predictions for AI trends in 2024. Read the episode transcript here. Find the additional studies and resources mentioned in the episode below: Tom Davenport’s articles with MIT SMR 2024 CDO Insights: Data & Generative AI(form required for download via AWS) Why Companies...

Feb 06, 202430 min

Bonus Episode: How Is Artificial Intelligence Transforming Retail Organizations?

*New! for a limited time, please take our short listener survey. We value your feedback!* On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023. In our first of three bonus episodes derived from this event, we explor...

Jan 30, 202425 min

Punk Rock, the Peace Movement, and Open-Source AI: The Mozilla Foundation’s Mark Surman

*New! For a limited time, please take our short listener survey. We value your feedback!* When Mark Surman produced a pro-peace public service announcement for his local TV station as a self-proclaimed “punk rock kid” in the 1980s, he wasn’t thinking about a future career evangelizing fair, equitable, and trustworthy technology access for everyone. But today, as president of the Mozilla Foundation, he is focused on exactly that. Mark went on to study filmmaking and has parlayed his communication...

Jan 17, 202435 minSeason 8Ep. 8