Change is happening. Priorities are shifting and plans are evolving; and your team, they're getting nervous. And many leaders get so worries about saying the wrong thing that they either stay silent or reach for empty reassurance. Both approaches backfire. In this episode, I break down the most common traps managers fall into when talking about change and a simple way to communicate so your team feels informed and supported. You’ll learn: Why avoiding the conversation increases anxiety How false...
Oct 14, 2025•13 min
Managing people is complicated. Priorities continually shift. Expectations evolve every day. And it can feel like everything still comes back to you. After 200 episodes of working through real leadership challenges with managers, founders, and operators, three skills consistently separate leaders who feel stuck from those who feel in control. In this episode, I break down the core practices that make leading a team more sustainable and far less chaotic. You’ll learn: How coaching keeps ownership...
Oct 07, 2025•15 min
Let’s talk about the thing no one wants to admit: most people hate being managers. And not because they don’t care, but because they weren’t set up to succeed. In this episode, I dig into: Why most people become managers without any training What makes managing feel so hard, especially when you’re learning in front of your team Why burnout is off the charts right now (and what to do if you’re in it) How to stop waiting for support and take one small step to build real confidence This is for anyo...
Sep 30, 2025•17 min
You spent time building an interactive, funny, team-building training—but when the start time arrived… no one showed up. Heartbreak, frustration, and a bit of panic set in. In this episode, I share: Why your team can’t attend, even if they asked for the training The three critical elements that make attendance possible and compelling How Gen Z’s desire for growth is real, but still gets derailed by burnout and overwhelm Examples from real training programs and simple language you can start using...
Sep 23, 2025•16 min
There's a battle brewing in the workplace between Gen Z and Gen AI, and if we don't get ahead of it, we might end up with a workforce that can't actually think. In this episode, I break down how this collision is creating three specific challenges for managers and business owners - and why the solution isn't what you think. In This Episode: The real reason entry-level jobs are disappearing (and it's not just automation) Why Gen Z workers are accidentally skipping critical learning moments How ov...
Sep 18, 2025•15 min
September is here, and with it comes what Gen Z has dubbed “The Great Lock-In”, a post-summer push to refocus, reenergize, and finish the year strong. But this moment isn’t just a trend, it’s a powerful opportunity for leaders. In this episode of The New Manager Playbook podcast, I share how to use this time to reconnect your team to purpose and progress, without pushing them to burnout. You’ll learn: Why 79% of employees feel disengaged, and what you can do about it Why problems like low motiva...
Sep 09, 2025•13 min
What if your team isn’t burned out, they’re just over it? In this episode of The New Manager Playbook , I sit down with Grace Lee, our new GenZ brand manager, for a raw, honest conversation about what’s really going on inside today’s workplace. Grace shares what it's like to be a 20-something navigating a job market that’s flooded, unstable, and full of uncertainty, and how that shapes engagement, loyalty, and motivation. We talk about: Why Gen Z sees jobs like dating apps, and what that means f...
Sep 02, 2025•32 min
Feeling like your team member is dropping the ball? Before you rewrite the job description or mentally fire them, hit play on this episode. This week on The New Manager Playbook , we dive into why most performance issues don’t start with a “bad hire”, they start with a feedback vacuum. If your team member doesn’t know what’s expected, how can they meet the mark? In this episode: Why assuming “it should be obvious” is sabotaging your team The real reason you’re so frustrated (and how to fix it) A...
Aug 26, 2025•14 min
Quiet quitting made headlines, but it’s time to talk about a deeper threat: Quiet Cracking . This episode is all about what happens when your most reliable, engaged, high-performing team members start slowly disengaging- not because they want to slack off, but because they’re burned out, spread thin, and overwhelmed. The kicker? They’re still showing up. Still doing the work. But the spark is fading. If you’re noticing your star players stepping back or losing their usual energy, this episode is...
Aug 19, 2025•15 min
A LinkedIn report says 58% of employees feel underutilized. That’s more than half of your team wondering if they could be doing more somewhere else. In this episode of The New Manager Playbook , I breaks down: Why underutilization is a hidden driver of burnout and turnover The signs your high performers are already feeling it How to address it without overloading your team You’ll also hear my own stories of being overlooked for stretch opportunities, and why those were the same moments I started...
Aug 12, 2025•13 min
Onboarding can make, or break, a new hire’s success. In this episode of The New Manager Playbook Podcast , I reveal the two biggest onboarding mistakes managers make, and how to avoid them. You’ll learn how to set clear expectations, keep new-hire enthusiasm high, and integrate them smoothly into the team. Whether you lead a small business or a corporate team, these tips will help you turn hiring wins into long-term results. Key Takeaways: The two most common onboarding fails (and how to fix the...
Aug 05, 2025•13 min
Hiring mistakes are expensive—and avoidable. Learn how to hire well and protect your team. Subscribe for weekly manager tips! In this episode of the New Manager Playbook, Lia Garvin unpacks the three most common hiring mistakes that derail teams and cost businesses time, money, and high-performing talent. You’ll learn why moving too fast, underpaying, or hiring "divas" can wreck your team culture—and what to do instead. Perfect for new managers, small business owners, and HR leads looking to bui...
Jul 29, 2025•21 min
Are you using AI in leadership or just hiding behind it? Discover how shortcuts like AI video clones and ChatGPT strategies are killing trust. Subscribe for more real-talk on leadership! What You’ll Learn: Why overusing AI as a leader can damage team trust and engagement Real-world stories about AI video clones, copy-pasted strategies, and feedback gone wrong How to use AI to elevate—not replace—your leadership presence Simple tips to stay connected with your team (even when you’re busy!) AI in ...
Jul 22, 2025•14 min
Your freelancer blew the deadline—now what? Learn how to manage freelancers the right way. Subscribe for more leadership tips! What You’ll Learn: Why fractional talent often fails to meet expectations—and how to fix it 3 proven freelancer management tips that actually work How to set expectations and onboard freelancers effectively What to do when a freelancer misses a deadline or underdelivers Managing freelancers shouldn’t feel like babysitting but without the right systems, it does. In this e...
Jul 15, 2025•17 min
In this episode of the New Manager Playbook, Lia Garvin tackles the growing frustration managers face—disengaged teams, missed deadlines, and a lack of accountability. Discover how to shift from confirmation bias to clarity, set powerful expectations, and blend AI with your leadership skills to reignite ownership. Learn how to integrate AI into people management, drive performance with empathy, and improve team culture without micromanaging. If you’re a leader feeling like your team is coasting ...
Jul 08, 2025•15 min•Ep. 16
AI tools can help—but what happens when your team leans on them too much? Discover how new managers can regain control, set clear expectations, and lead with purpose in an AI-driven workplace. Subscribe now for real-world leadership tools! What You’ll Learn in This Episode: How to manage AI usage in the workplace with intention Signs your team may be overrelying on AI—and how to respond How to lead with AI, not get replaced by it What to do with the time saved by automation and AI productivity t...
Jul 01, 2025•14 min
Too many leaders are jumping into AI hoping it’ll fix their workflows—but without clarity on what needs fixing, it might just make things worse. What You’ll Learn: How to identify the real problems AI should solve in your team. The biggest AI misuse traps managers fall into. A decision-making framework for evaluating automation tools. When AI helps—and when human leadership is irreplaceable. In this episode of The New Manager Playbook , Lia Garvin breaks down a critical leadership skill for the ...
Jun 24, 2025•14 min
In this episode of The New Manager Playbook , Lia Garvin takes on a bold claim made by Sergey Brin — that managers are the easiest roles to automate. Drawing from her experience at tech giants like Google, Apple, and Microsoft, Lia argues that great managers are far from obsolete — they're essential. Learn why leadership, empathy, and cross-functional communication remain irreplaceable in the age of AI. You’ll learn: Why management is more than task delegation Which aspects of management can and...
Jun 17, 2025•14 min
Missed deadlines, unclear expectations, and endless meetings? These aren’t random problems—they’re symptoms of a deeper issue: lack of accountability. In this episode, discover how to fix that. Subscribe now! In this powerful episode, Lia Garvin breaks down what accountability really means (spoiler: it’s not blame or punishment) and how to create a team culture rooted in ownership. Learn practical tools to shift your team's mindset, build psychological safety, and stop wasting time and money on ...
Jun 10, 2025•17 min
Still Drowning in Meetings? Here’s How Smart Managers Reclaim Their Time Feeling overwhelmed? Here's how managers can reclaim 5+ hours every week. Subscribe now! In this episode of The New Manager Playbook , Lia Garvin tackles a challenge every leader faces: not having enough time. If you're a manager drowning in meetings, tasks, and pressure from above, this episode is your wake-up call. Learn how to reclaim your time, empower your team, and finally breathe again. Lia breaks down four powerful ...
Jun 03, 2025•18 min
Is constant change in your team leaving everyone confused, frustrated, or burned out? In this Ask Me Anything episode of The New Manager Playbook , Lia Garvin dives into the hidden reason so many teams lose steam: unclear expectations in constantly shifting roles. Responding to a powerful question from Stephanie, a rapidly scaling business owner, Lia shares how to maintain engagement while restructuring. You'll learn how to build clarity into flexible environments, set role expectations early, a...
May 27, 2025•13 min
Stressed about layoffs, burnout, or quiet quitting? Learn how to lead with clarity when everything feels chaotic. Subscribe for weekly manager tips! In this episode of the New Manager Playbook, Lia Garvin tackles one of today’s most pressing leadership challenges: navigating uncertainty without burning out—or losing your best people. From AI disruptions to economic shifts and employee burnout, leaders are under intense pressure. But what if your assumptions about your team are wrong? Lia reveals...
May 20, 2025•16 min
Every new manager faces it—that creeping feeling of "Am I really cut out for this?" If you've recently stepped into a leadership role or have ever doubted your capabilities as a manager, this episode is for you. In this empowering edition of The New Manager Playbook , host and leadership coach Lia Garvin tackles imposter syndrome head-on and offers real strategies to overcome it and lead with confidence from day one. Whether you're managing former peers, stepping into a leadership role at a new ...
May 13, 2025•12 min
In this episode of The New Manager Playbook , leadership expert Lia Garvin tackles one of the most misunderstood topics in the workplace: giving feedback that actually helps your team grow—even if it makes them uncomfortable. Many new (and experienced) managers avoid feedback because they fear how it will be received. But here's the truth: growth doesn't happen in the comfort zone. If you're wondering how to help your team develop high standards, accountability, and resilience, this episode is y...
May 06, 2025•17 min
Ever wake up at 3AM worrying if your team is on track? You're not alone—and better yet, you don't have to live like that anymore. In this game-changing episode of the New Manager Playbook , Lia Garvin introduces the ultimate management hack: the Snippets Template—a simple but powerful weekly update system designed to give you total clarity without micromanaging. Whether you manage a remote team, run a small business, or lead in a corporate environment, this is the tool you’ve been missing. If yo...
Apr 29, 2025•15 min
When budgets tighten, what’s the first thing to go? Training, coaching, and team support. But as leadership expert Lia Garvin reveals in this episode of The New Manager Playbook , that’s one of the most expensive mistakes a business can make. Lia breaks down the true cost of inaction—from poor delegation and team inefficiencies to low morale, preventable turnover, and lost revenue. Drawing on real stories from small businesses and corporate teams, she shows how failing to invest in your team’s g...
Apr 22, 2025•11 min
Feeling awkward or unsure about managing friends or former teammates? You’re not alone—and you don’t have to figure it out the hard way. In this episode of The New Manager Playbook, Lia Garvin breaks down one of the toughest leadership transitions—going from peer to boss—and shares real stories, hard lessons, and actionable strategies to help you lead with confidence, authority, and empathy. Whether you're a first-time manager, newly promoted, or coaching others through this tricky leadership sh...
Apr 15, 2025•14 min
Are you constantly losing top talent and left wondering why ? You're not alone—but you can prevent it. In this episode of The New Manager Playbook , Lia Garvin uncovers the hard truth about preventable employee turnover and shows managers exactly how to stop being blindsided when team members quit. With research-backed insights and real-world strategies, you'll learn how to recognize the early signs of disengagement, have meaningful check-ins, and hold career development conversations that retai...
Apr 08, 2025•12 min
Think your team isn’t ready or you just don’t have time to delegate? Think again. In this episode of The New Manager Playbook , leadership coach and author Lia Garvin reveals the surprising truth behind why delegation is so hard—and spoiler: it’s not a workload problem, it’s a trust issue. If you're a new or overwhelmed manager feeling like you have to do everything yourself, this is your wake-up call. Learn how to overcome hidden trust barriers, manage up effectively, and set your team—and your...
Apr 01, 2025•13 min
Think becoming a manager is just doing your old job—with people? Think again. In the very first episode of The New Manager Playbook , author and leadership coach Lia Garvin breaks down the biggest misconception new managers face: believing it’s the same job with extra meetings. Spoiler alert—it’s not. Whether you were just promoted, leading peers for the first time, or feeling like you're “faking it till you make it,” this episode will hit home. In This Episode, You’ll Learn: ✅ The #1 mindset sh...
Apr 01, 2025•12 min