Making Conversations About Laughter Count! Listen to the end of the episode for Pete's extra special birthday offer You'll need to email Wendy with the code! "By having a laughter session you can actually zone out for ten or fifteen minutes...' - Pete Cann, Making Conversations Count (special birthday episode), September 2021. Reasons to be cheerful, part two! In this episode of the " Making Conversations Count " podcast, it's host Wendy Harris' birthday! It's been a big year for Wendy professio...
Sep 29, 2021•26 min•Ep. 50
Making Conversations About Motivation Count! Larry's free motivating success tips available in the show notes. Scroll down to grab it! "What you put out there is generally what you receive so if you're a negative nancy.... it's kinda like Sweet Georgia Brown - ' ain't nobody got time for that !'..." - Larry Long Jr, Making Conversations Count, September 2021. Imagine you are the most knowledgeable person in the world when it comes to motivation. You have motivation to spare, motivation everywher...
Sep 22, 2021•35 min•Ep. 49
Making Conversations About Networking Count! "We don't pass business cards at our meetings, we don't allow it. But business is constantly happening because people like each other..." - Joe Chatham, Making Conversations Count, September 2021. If there's one thing we've all had to learn to do in the past year, it's how to overcome that awkwardness while networking over a screen. It's not as easy as some might think, to build a reputation with relationship marketing. Yet, if anyone can speak to it,...
Sep 15, 2021•32 min•Ep. 48
Making Conversations About Jargon Count! "If I'm trying to explain that, then it's up to me to try and explain it in as simplistic a language as possible..." - Ann Page, Making Conversations Count, September 2021. When you're making conversations with your customers, are you doing so using jargon they're probably not going to understand? Most of us are probably guilty of assuming our customers know what we're talking about when we use acronyms. After all, they must have done their research befor...
Sep 08, 2021•27 min•Ep. 47
Making Conversations About Social Selling Count "You need to know who you're speaking to ...so much has changed in terms of the customer journey..." - Sudhir Kumar, Making Conversations Count, September 2021. When you think about the term social selling, you'd be forgiven for thinking, "oh, that thing people do on Linkedin." This episode's guest puts forward a valid argument for thinking beyond the obligatory posts on social media. In this episode Wendy talks with Sudhir Kumar who is the author ...
Sep 02, 2021•29 min•Ep. 46
Making Conversations About advertising Count "We in the past have made the mistake of not having those conversations to really understand what the customer wants..." - Dan Knowlton , Making Conversations Count, August 2021. If you've been anywhere near Linkedin in the past year, you'll no doubt have seen the fun content that Dan Knowlton has been responsible for. Dan's also a massive star on Twitter. Have you seen the funny duo who have worn wigs and parodied classic ads such as the Cillit Bang ...
Aug 25, 2021•31 min•Ep. 45
Making Conversations About ego Count "It's more our understanding of what's going on, than trying to fight it, or bypass it." - Rob Begg, Making Conversations Count, August 2021. Admit it, you've said, "I'm not good enough", more than once right? Self-belief is one of our biggest challenges in business, and you can read more about it in Wendy's best selling book, which you can order here . It can take many guises -imposter syndrome... self limiting beliefs. Whatever it sounds like in your own br...
Aug 18, 2021•24 min•Ep. 44
Making Conversations About relationships Count There's nothing quite as exciting as having a conversation with a TEDx speaker! And this episode features a really impactful one! Have you heard of 'elegant assertiveness'? It can be taught to help break free from toxic relationships. In this episode, ' life liberator ' Ruth Driscoll speaks about how using a dialogue framework can build confidence and start to erode the controlling behaviour we may find ourselves falling foul of. There's also the si...
Aug 11, 2021•31 min•Ep. 43
Making conversations about social selling count! Are you hoping to generate business leads on Linkedin? There's a correct way, and a wrong way of doing it! We're guessing you've probably had at least one person send you a DM out of the blue, trying to sell you something. It's really common, even though it's well known that sending a cold pitch DM doesn't work with the majority of people. In this episode, 'Conversations Queen' Wendy Harris is joined by her 'Twin' from the USA, Brynne Tillman, who...
Aug 04, 2021•29 min•Ep. 42
Making conversations about hypnosis count! Look into my eyes! You will feel very sleepy! You guessed it, we're having one of our many conversations that count with hypnosis star Jonathan Chase. Our conversations Queen Wendy Harris really enjoyed this conversation. Jonathan's not your typical podcast interview guest. He shares with us his journey starting out in the working men's clubs with his stage act. He talks about how he identified a reality where he could use his skills to help people. And...
Jul 28, 2021•50 min•Ep. 41
Making conversations about pricing count! "We remember our favourite teacher, and we remember the one we absolutely hated. But the middle ones were just 'there'!"- Stella Da Silva, Making Conversations Count, July 2021. We can all conjure up in our minds the teacher who made a difference for us at school. They were our best friend. They encouraged us. But ultimately we had the utmost respect for them. When we are inspired we are driven to always do better and that's exactly what our #KeepItStell...
Jul 21, 2021•27 min•Ep. 40
Making conversations about pricing count! "They wanted their staff to understand instruction, but not be.... if you like, talked at....." - Jennie Eriksen, Making Conversations Count, July 2021. This episode's guest has been both a successful magazine owner for local businesses, as well as a voice over artist, specialising in shaping e-learning. Using our voice is a powerful tool that can convey many emotions and Jennie Eriksen compels people to listen and engage with hers. She helps her intende...
Jul 14, 2021•37 min•Ep. 39
Making conversations about pricing count! "What I do is I try to show people how to create the perfect win-win! One of the big frustrations with small businesses is the amount of time they spend in meetings that don't convert to new business...." - Ian Genius, Making Conversations Count, July 2021. Pricing a solution can be really tricky to quantify and often leaves the seller worrying no one is ever going to buy something at such a cost. Thankfully, you're about to get a total change in perspec...
Jul 07, 2021•34 min•Ep. 38
Making conversations about family count! "It's very much a mindset shift that sometimes required. And then it just clears the mental fog. And then people are in a position to say, 'right, okay, let's interrogate every aspect of the business. We don't care how it makes us look let's see what we need to do and turn over every stone to find how we can improve things and how we can reduce costs without cutting into the muscle and flesh of the business.' But also how can we take opportunities? Becaus...
Jul 01, 2021•25 min•Ep. 37
Making conversations about independence count! David Smith is a wheelchair inspiration, MBE and world champion at Boccia. What's Boccia? Good question! Wendy had exactly the same one! The activity was put on the map by David's unyielding training and attitude towards a sport he loves. As a result, he's ready to forgive anyone who has to Google it! In this episode we are going on a journey together to see the world through ' Smithy 's eyes. From his encouragement at Treloar's ( https://www.treloa...
Jun 23, 2021•21 min•Ep. 36
Making conversations about branding count Branding should be who you are, how you dress and how you communicate. Yet, often design can be fractured and the impact is lost. That's why we invited Marina Hauer to talk to us about how important it is to be well dressed, know who you are and be in alignment with what you say in all places. Knowing that we humans want to be part of a tribe yet also strive to be individual it can be a fine balancing act. Through the conversations Marina has with her cl...
Jun 16, 2021•38 min•Ep. 35
Making conversations about leadership count If you don't believe in yourself how do you expect others to? This was a question and topic that surfaced during this powerful and insightful conversation with Kim-Adele Platts . Kim is a business partner of previous guest Nat Schooler who you may remember from the recent special episode where he interviewed Wendy! Among her many interesting takes, she suggests that being a leader does not come from having a degree. True leadership comes with aligning ...
Jun 09, 2021•44 min•Ep. 34
In this episode we're making conversations about self-publishing count. Do you reckon you've got a book in you? This episode's guest makes it her job to literally coax your book out of you. There are so many benefits to having your own book out there. There are far too many to list here, but if you listen to this episode, you'll quickly realise you need to get in touch with Ann Hobbs from Forward Thinking Publishing . She's helped many people transition from busy business owners to authors, and ...
Jun 02, 2021•37 min•Ep. 33
We're making conversations about self-publishing count, with Ann Hobbs. What Ann doesn't know about writing books and publishing would probably fit onto one of those tiny plastic book marker page clips. On Thursday's new episode, she'll take us on her journey, and share with us her insights into how she's managed to make a business out of writing and releasing books. Make sure you follow the show via your favourite app so you don't miss it!...
May 31, 2021•28 sec
In this episode we're making conversations about giving count. When was the last time you gave, freely? Not for tax reasons. And not because you felt awkward at a raffle. We could all always do more, This episode's all about giving back. Masami Sato is an incredibly inspirational woman. Having moved on from a career in the catering industry, she's gone on to set up one of the most highly respected and valuable initiatives in global business, B1G1 . Hey, quick question for you! Do you want to be ...
May 26, 2021•25 min•Ep. 32
In this episode we're making conversations about visual branding count. Be honest, when you buy stuff online, how much of your decision is based on the pretty pictures? Visual imagery and video can play a huge part in marketing a business. That said, it's easy to choose the wrong thing to put in focus. And that's when the 'so what' factor can creep in. Videographer, film maker and advertising guru Paul Furlong has had a fascination for film and creating story boards since he was a small boy. It ...
May 19, 2021•21 min•Ep. 31
The way you hold your conversations says a lot about you. But what if you can't use your own voice for your conversations? What if it's the written word, on your website or on your social media. Can you be confident that the people who are reading your blog or your marketing messaging on your Linkedin or Facebook pages are actually hearing your voice in their head? Someone who knows all about the importance of getting the right tone on your content is Sarah Townsend . Sarah is an expert on freel...
May 12, 2021•22 min•Ep. 30
We have all asked the question 'If not now, when?', right? That was definitely one that was pondered by author and HR specialist, Mandy Ward . She turned a difficult situation to her advantage when Covid-19 hit in 2020, by launching her own business " Write My Book ". Mandy is the creator of Oxy the lead character from one of her books ' The Cuddle Monster '. It's a delightful tale that touches small children and helps shape their confidence through cuddles. It seems to us that we are all missin...
May 06, 2021•20 min•Ep. 29
Let's be honest, we'll all be able to relate to this subject... we're making conversations about language count. Can you speak another language other than your native tongue? Wendy "Conversations Queen" Harris admitted to the "Making Conversations Count" team that she doesn't, and we can't help but feel she's definitely not alone. Ray Blakney, Founder of Live Lingua about how his online learning language school sky rocketed in early 2020. With many professionals furloughed at home with time on t...
Apr 29, 2021•29 min•Ep. 28
Making conversations about wealth....and Clubhouse....count! "We like a bit of woowoo". You know you're in for a treat when you get to write that quote from Wendy Harris in the show notes. This episode covers a lot of ground. Will Polston is someone that impressed Wendy a great deal when she bumped into him on the social audio app "Clubhouse." In case you're not familiar with it, this Apple exclusive app allows Apple device users to connect with people around the room, using their phone or devic...
Apr 22, 2021•20 min•Ep. 27
Every business owner knows there's an aspect of marketing and lead-generation that nobody likes. Cold calling! *THIS EPISODE CONTAINS EXCLUSIVE OFFERS SO PLEASE LISTEN THROUGH TO THE END!!* To win big and get new customers, sometimes you just have to bite the bullet and get your cold-calling done. In this episode, we hear a story of a time when some cold-calling actually panned out very well. (Shout out to Axa UK for their cameo!) At least, it did for "Making Conversations Count" host Wendy Harr...
Apr 15, 2021•29 min•Ep. 26
Most business owners hate marketing. That's probably because they don't understand it. Someone who does get marketing is Jonny Cooper, and even he can't stand it! In fact, he despises it so much, he built a business around it. Welcome to Jonny Hates Marketing ! This week we're making conversations about messaging count. Messaging is so important to get correct. Your entire marketing voice depends on it. That's why you need to listen very carefully to Jonny Cooper . Jonny comes from a consumer ba...
Apr 08, 2021•27 min•Ep. 25
We will all eventually lose our parents. Sadly, it's a part of life. Not many of us have to suffer that loss at the tender age of just six. We couldn't think of a nicer guy to help us with our goal of making conversations about ideas count. Truly, if anyone can hold a conversation about ideas, it's Nik Venios of the Ideas Agency. Did you know that NASA has a genius test? During this episode, you'll find out all about this, and the fascinating stats surrounding it. Not least fascinating is the su...
Apr 01, 2021•29 min•Ep. 24
Imagine losing your limbs in an accident . That's a real human test. Most people would fall into one of two camps. Feel the loss, and struggle to overcome it, before essentially accepting your 'job lot' and just becoming a bit angry. Many would. And they'd be forgiven. Then there are others, who would not let it defeat them, or define them. Steve Judge is definitely in the latter of the two camps. In today's episode, Wendy is joined by someone who made her cry after watching them on screen upon ...
Mar 25, 2021•32 min•Ep. 23
When we say we're making conversations count, we mean it! This episode is all about having those kinds of conversations that really do count. In this episode, Wendy is joined by Online Sales Coach Niraj Kapur from "Everybody works in Sales" a business that helps companies with their sales processes. Among the many things his website offers: Training in proven sales techniques that are making a difference right now in business. Interactive sales training with high energy. Keeping your team accoun...
Mar 18, 2021•25 min•Ep. 22
