Tune into the Level Up Claims Podcast with Galen Hair and networking guru Michael Forman. Discover how personal connections can elevate your business, using practical tips from a pro. Michael shares secrets from building trust to follow-ups that work. Perfect for anyone ready to boost their networking game! Don’t miss it! Highlights Michael Forman’s Networking Strategy Introduction Pandemic-driven Networking Regression The Importance of Personal Touch in Networking Networking and Communication B...
Jan 15, 2025•32 min•Ep. 109
On this episode of The Level Up Claims Podcast, Galen Hair chats with Calsie Boyd, a lawyer from Insurance Claim HQ with a background as a Seton Hill athletic hall of famer. Explore Calsie’s fascinating switch from aspiring orthodontist to lawyer, her passion for helping people, and insights on navigating insurance claims post-disaster. Essential listening for anyone with interests in law or claims! Highlights Discovering talent in track Transitioning from sports to law: Academic competitiveness...
Jan 08, 2025•25 min•Ep. 108
Kick off the new year with the Level Up Claims Podcast! Host Galen Hair explores what it means to level up with insights from industry pros. Learn how owning your choices, making incremental improvements, and tapping into personal power can drive success in 2025 and beyond. Don’t miss this inspiring episode! Highlights Building a Firm with a Purpose. Owning Your Choices: Consequences Matter. Living Consciously and Powerfully. Striving for Eventually Getting It Right. Continuous Incremental Impro...
Jan 01, 2025•21 min•Ep. 107
In this episode of the Level Up Claims podcast, Galen Hair chats with Dr. Michael Gerharz, a communication expert from Germany. Discover how effective communication, focusing on resonance over persuasion, can empower businesses and improve customer relations. Join the dialogue on aligning business strategy and breaking down internal communication barriers. Don’t miss insights on empowering teams for success! Highlights Expert communicator: Dr. Michael Gerharz. Impact of poor communication on ide...
Dec 18, 2024•32 min•Ep. 106
In this episode of the Level Up Claims Podcast, Galen Hair chats with Derrick Mains, an Emmy winner known for his unique take on business innovation. Derrick shares how shifting focus from traditional KPI-driven models to empowering frontline workers can skyrocket efficiency. His insights, rooted in personal stories and historical examples, challenge the status quo, offering fresh perspectives for contractors, adjusters, and law firms amidst the influx of private equity. Tune in for a transforma...
Dec 11, 2024•38 min•Ep. 105
Join Galen Hair on the Level Up Claims Podcast as appraiser Saul Cimbler reveals the evolving world of insurance appraisals. Discover how changes and challenges like “blacklists” are reshaping the process. Saul’s insights make this episode a must-listen for industry pros! Highlights Appraisal process “weaponized” Evolution of appraisal in 20 years Manipulating the umpire selection Umpire blacklists by carriers Competence and impartiality in appraisal Memorandum of Appraisal usage Engineer report...
Dec 04, 2024•34 min•Ep. 104
Dive into the chaos of Florida’s hurricane aftermath with insights from Jason Manten, a top claims expert, and seasoned adjuster Saul Cimbler. They expose the challenges and tricks with hurricane claims and share pivotal advice on navigating claims. A must-listen for anyone in storm-prone areas! Highlights Current challenges in Florida’s claims process. Impacts of Florida legislation on claims. Tactical disadvantages of recent legislative changes. Importance of early attorney involvement. Handli...
Nov 27, 2024•44 min•Ep. 103
Tune into this week’s Level Up Claims podcast featuring Neelu Kaur, an expert in self-advocacy. Discover the importance of ensuring all voices are heard in the storm restoration industry and beyond. Kaur shares insights on fostering collaboration and preventing burnout. A must-listen for leaders eager to boost productivity and inclusivity! Highlights How self-advocacy improves collaboration. Kaur’s educational background. Cultural influence on self-advocacy. Observations on diversity in professi...
Nov 20, 2024•29 min•Ep. 102
Join Galen Hair on the Level Up Claims Podcast as he dives into the dynamic world of ethical sales with guests Lisa Dalton and Anthony DeGrande of Dalton Training Academy. Discover their inspiring mother-son business duo, real-world sales strategies, and the importance of mentorship. Perfect for those looking to revolutionize their approach to business by focusing on ethics and sustainable practices. Tune in for insights and inspiration to elevate your game! Highlights Starting with $7,000 and g...
Nov 13, 2024•33 min•Ep. 101
In this episode of the Level Up Claims Podcast, Galen Hair sits down with Christopher Fresh, founder of the Plumbing Sales Coach, to explore revolutionary business strategies. Christopher shares his journey from a house cleaning business to transforming the plumbing industry with his value-stacking technique. With focus on customer relationships and service, listeners will learn how to boost revenue, reduce stress, and create loyal advocates for their brand. A must-listen for service industry pr...
Nov 06, 2024•30 min•Ep. 100
Join Galen Hair as he chats with brand expert Curtis McCoy on leveling up your personal and business brand. Discover the power of building a strong brand identity and get insights on using earned and paid media for success. Curtis shares his unique journey and expert advice on crafting a brand that resonates and attracts opportunities. Don’t miss this chance to elevate your brand game! Highlights Realization of personal brand’s importance. Confronting false rumors at a competitor’s store. Earned...
Oct 30, 2024•26 min•Ep. 99
Tune in to the Level Up Claims Podcast, where Galen Hair chats with Jason Kramer, CRM expert and founder of a tailored CRM solutions company. Discover why data and customer relationships are crucial for business success and how the right CRM can transform your operations. Perfect for business owners looking to effectively harness data and boost growth. Listen now! Highlights Importance of customer relationships. Marketing as an investment vs. expense. Value of a CRM for small businesses. Signifi...
Oct 23, 2024•35 min•Ep. 98
Join Galen Hair and special guest Coleen Gose, a seasoned consultant, speaker, and coach, as they uncover the secrets to bridging generational gaps in the workplace. Discover how effective communication can reduce turnover and foster a thriving team dynamic. Perfect for business leaders aiming to enhance workplace harmony and productivity! Highlights Coleen’s background: From paralegal to corporate procurement. Transition from corporate to coaching due to personal experiences. Addressing toxic t...
Oct 16, 2024•30 min•Ep. 97
Tune into the Level Up Claims podcast! Join Galen Hair as he sits down with Noelle Hicks, an esteemed attorney from the National Black Lawyers Top 100. Dive into the intricate world of community associations and insurance—from HOA nuances to large property claims. Perfect for homeowners, condo enthusiasts, and insurance pros alike, you’ll gain valuable insights and may even reconsider how you approach associations. Don’t miss the opportunity to learn and level up your understanding of the insura...
Oct 09, 2024•29 min•Ep. 96
Discover how AI can supercharge your business! Join Galen Hair, and AI entrepreneur Josh Thomas, founder of Anabots.ai, as they talk about leveraging AI to increase sales and improve efficiency. Tune in to learn how rapid AI responses can boost conversion rates by 391%! Highlights Blocking and tackling sales fundamentals. AI potential: Similar to past hype trends but isn’t going away. Gap in the market: Entrepreneurs’ curiosity and confusion about AI. “Good at Business? AI can make you great.” A...
Oct 02, 2024•30 min•Ep. 95
In this episode of The Level Up Claims Podcast, host Galen Hair chats with Julian Hayes II, an executive health coach, about managing stress and avoiding burnout for busy professionals. Julian shares his journey from med school to becoming a global health coach and offers practical tips like journaling before bed and prioritizing mental, physical, and spiritual health. Tune in to learn how to handle high-stress jobs while maintaining personal well-being. Don’t miss Julian’s insights on achieving...
Sep 25, 2024•29 min•Ep. 94
Don’t miss this episode of the Level Up Claims Podcast featuring Pavel Stuchlik! We dive into his incredible journey from financial success to battling mental health issues and discovering biohacking. Learn about mental wellbeing, biohacking tools, and creating balance in life. Tune in for inspiring insights! Highlights Focus on mental well-being in the industry and intro to guest Pavel Stuchlik. Galen acknowledges the uniqueness and accomplishments in Pavel’s background. Pavel’s reflection on l...
Sep 18, 2024•29 min•Ep. 93
Dive into negotiation mastery with Galen Hair as he welcomes Max Bevilacqua, Founder & Managing Director of Mindful Negotiating. Discover how childhood experiences shape negotiation skills and practical tactics to win tough bargaining moments. Essential listening for business professionals! Highlights Why negotiation is impactful. Max’s personal journey into negotiation. Harvard Program’s family therapy inspiration. Understanding diverging negotiation styles. Real-life negotiation example br...
Sep 11, 2024•32 min•Ep. 92
In this episode of Level Up Claims, we sit down with Jay Miller, CEO of Miller Storm Roofing, who shares his inspiring journey from almost entering a homeless shelter to becoming a successful roofing entrepreneur in Texas. Jay talks about the power of resilience, the importance of personal development, and giving others chances, even through adversity. Listen to understand how a profound story of grit, family, and commitment can fuel success in business and life. Highlights Jay’s Early Life and ...
Sep 04, 2024•29 min•Ep. 91
Dive into this week’s Level Up Claims podcast where host Galen Hair sits down with John Miles, Navy vet and renowned leadership expert. Discover the key mindset shifts and behavioral changes that drive growth and excellence. Learn practical steps to motivate your team and live your most intentional life. Tune in for actionable insights and elevate your leadership skills today! Highlights Leadership lessons from military service. Inspiration behind writing “Passion Struck.” The impact of invisibl...
Aug 28, 2024•32 min•Ep. 90
Tune into The Level Up Claims Podcast for an inspiring episode featuring industry leaders sharing what it truly means to “level up”. From learning new skills to helping others and pushing personal boundaries, each guest offers unique insights to boost your growth. Don’t miss out on these genuine, powerful stories! Highlights Learning new things for happiness. Expanding growth and skill set. The importance of training. Helping others efficiently to “level up”. Giving back and serving others. Surr...
Aug 21, 2024•19 min•Ep. 89
Galen Hair, delves into the world of business management, sales, and accurate estimating for contractors. Special guest Michael Stone, a seasoned industry veteran, shares invaluable insights on navigating the storm restoration industry, leveraging Xactimate, and setting appropriate markups for profit. Stone reveals practical tips from his extensive experience, including how to handle insurance adjusters and the importance of accurately calculating costs. This episode is a must-listen for contrac...
Aug 14, 2024•30 min•Ep. 88
In this episode of the Level Up Claims podcast, Galen Hair hosts Lori Waters, Managing Attorney at Insurance Claim HQ. Lori shares invaluable insights on tackling complex property casualty cases, emphasizing the importance of ethical practices, strong client communication, and the pitfalls of neglecting proper legal procedures. Her journey from defense attorney to plaintiff advocate offers unique perspectives for both seasoned and aspiring legal professionals. Tune in for practical advice and le...
Aug 07, 2024•28 min•Ep. 87
Join us on the Level Up Claims Podcast with renowned marketer Neil Patel! Discover Neil’s journey from starting a job board to becoming a top marketer for giants like Amazon and Microsoft. Learn his insider tips on SEO, conversion optimization, and cost-effective strategies for small businesses. Highlights Neil Patel’s marketing origin story. Initial failure leading to learning SEO. Difference between large and small companies in marketing. Importance of conversion rate optimization. Working wit...
Jul 31, 2024•25 min•Ep. 86
Galen Hair sits down with Emma Tessler founder of Ninety Five Media. Learn how Emma transitioned from interior design to mastering marketing, especially during the pandemic. Discover her innovative strategies for scaling businesses through community engagement, data-driven content, and authentic social media practices. Emma’s insights are a goldmine for anyone looking to elevate their marketing game. Listen in for actionable tips and stories that can transform your approach to business growth! H...
Jul 24, 2024•30 min•Ep. 85
Galen Hair sits down with Harry Sardinas, a global empowerment coach who transformed from a struggling property entrepreneur to a renowned public speaker. Harry shares his journey of overcoming fear and mastering public speaking, highlighting how anyone can achieve this skill with practice. The episode is packed with insightful tips on leveraging speaking engagements to scale businesses, illustrated by Harry’s personal experiences and fascinating rise from Cuba to international success. Tune in ...
Jul 17, 2024•34 min•Ep. 84
Galen Hair sits down with Dave McKeown, a leadership consultant, author, and speaker who has collaborated with top organizations like Google and FedEx. They explore the transition from growth to scalability in business and the pivotal role of effective leadership. McKeown shares practical advice on avoiding the trap of being the “hero”; and emphasizes the importance of empowering teams. If you’re interested in transforming your leadership style and building a team that thrives autonomously, this...
Jul 10, 2024•29 min•Ep. 83
Galen Hair sits down with Alicia Butler-Pierre, founder and CEO of Equilibria Inc., to explore sustainable business growth. Alicia shares her journey from a chemical engineer to a best-selling author and business infrastructure expert, highlighting critical tools and processes for effective scaling. Don’t miss her actionable tips and insights on transitioning from founder to CEO and why documenting processes can make or break your business. Alicia’s expertise is invaluable for anyone aiming to l...
Jul 03, 2024•33 min•Ep. 82
This episode features the multi-talented Randolph Love! From his early days in claims to chairing the African American Franchise Council, Randolph shares his inspiring journey and discusses the importance of supporting Black-owned businesses. Tune in to discover why embracing diversity in business leads to community growth and economic success. Don’t miss Galen Hair’s insightful conversation on leveling up, making meaningful connections, and Randolph’s upcoming book. Catch the episode on your fa...
Jun 26, 2024•31 min•Ep. 81
Galen Hair is joined by marketing expert Richard Cruz. Richard shares his unique journey from a competitive sales landscape to becoming a marketing guru for plumbers. Discover how Richard’s Plumber 10X system helps businesses optimize their online presence, manage their reputation, and effectively use Google’s platforms to drive growth. Tune in to learn essential strategies to level up your marketing game and find out why working with experts who are passionate about your success truly makes a d...
Jun 19, 2024•34 min•Ep. 80
