Zoe and Hyrum are back it again!!! Do you miss Jackie yet? ;) We're talking all things... - Chat GPT 4 - Energy levels - How to be positive. Shoutout Meg Loda - CX is fricken' hard - Brands accommodating their customers. See video here - Cross-functional communication againnnnn Brand of the Week: Kanpai Foodz Find Hyrum here: Instagram TikTok LinkedIn Sign-Up for Zoe Kahn and the Inevitable Team's Newsletter Zoe's MentorPass...
May 14, 2024•50 min•Season 1Ep. 28
Zoe is back from her break!!!! (it wasn't a purposeful break). Turns out you should always triple check your audio because ya never know! We're so excited to be joined by Hyrum again! We talk all things... - DTCx Talks and Cross-Functional Communication. - LinkedIn is becoming a dating app? - Stand up for yourself in the workplace!!! Don't let people make you feel uncomfortable. - Positivity and how you really should be using social media. - Super human email? - Brands and using wedding invites?...
May 07, 2024•53 min•Season 1Ep. 27
We're excited for this one!!! This week we are joined by Hyrum Taylor of Scott's Miracle Gro! Hyrum is a marketing extraordinaire and we pick his brain about in person/remote marketing in a post covid world. We laugh a lot in this one - we hope you enjoy! This week we chat all about... - Highs and lows of the week. - The weather, lol. - Managing a team while doing remote work and it's challenges. - Cybertruck chat. - OJ Simpson. - In-person events vs. remote events and tracking brand awareness. ...
Apr 16, 2024•1 hr 21 min•Season 1Ep. 26
We're baaaaaaacccckkkkkkkk and in person!! We're coming at you with an episode drop a day late but for a very very good reason. Jackie is in Phoenix visiting Zoe at her new house and we catch up on all the thangs! This week we chat all about... - We're at Zoe's new house!!! - Moving out in 24 hours. - All of the hidden and unexpected fees that come with a new house. - When everything that can go wrong... does wrong. - All things BPOs: What is it? How does Inevitable use it? Is it worth it? Would...
Apr 05, 2024•1 hr 4 min•Season 1Ep. 25
The last episode of LLAI...... is never!!! Did we fool ya? Zoe is comin' at ya with a quick update to let you guys know life is BUSY and we're taking a pause this week. Don't be worried, though!!! We're just taking this week off of a new episode and we'll be back next week :). Events coming up: - DTCx Global : April 3-4 2024 Sign-Up for Zoe Kahn and the Inevitable Team's Newsletter Zoe's MentorPass Explore Inevitable Agency & get a fr...
Mar 28, 2024•3 min•Season 1Ep. 24
Hiiiiiii friends!! Zoe and Jackie were moving this week and out of our minds busy so Jackie put together a 'lil "best of LLAI" video - we'd never leave y'all hanging ;). Enjoy! Events coming up: - DTCx Global : April 3-4 2024 Sign-Up for Zoe Kahn and the Inevitable Team's Newsletter Zoe's MentorPass Explore Inevitable Agency & get a free CX Audit Pre-Screening with Inevitable Agency CX Discord...
Mar 21, 2024•19 min•Season 1Ep. 23
We’re back and this was a reaaaaaaaaal one. Zoe is having a hard time - while having a good time? Zoe get super honest in this episode talking about how sometimes even if things are going well, it’s okay to be incredibly stressed about all of the moving parts (literally - because she's moving). This was one of our favorite episodes so make sure you listen! This week we chat all about... - Congrats to Mili from Gorgias on her promotion!!! We love Mili here at LLAI so everyone go congratulate her ...
Mar 14, 2024•1 hr 4 min•Season 1Ep. 22
Zoe and Jackie are back at it agaaaaaain and we're talking all things cross functional experience! This week we chat all about... - What happened to talkin' about Taylor?? - Zoe is Avril Lavigne's biggest fan. - Zoe and Jackie are movin' out. - Funny Twitter DMs. - Social media management and marketing. - Cross functional experience and communication. - ZMAs and how Zoe we the bed? - Brands of the Week: Ruggable & Lemme . Events coming up: - ShopTalk Las Vegas: March 17-20 2024 - Gorgi...
Mar 07, 2024•1 hr 1 min•Season 1Ep. 21
Zoe and Jackie are talking about how they got cancelled! Just kidding... kinda. No, but really, we're back in SD and we're so excited to chat with y'all. This week we chat all about... - Jackie's unfortunate car issues. - Zoe's life update - she put an offer on a house! - A convo about being in the office (do we miss it)? - Harvest shoutout!! - Feeling stuck and different than people your age. - Overcoming obstacles. - Cringey takes! Shoutout Ryan Rouse on LinkedIn. - Pipe dreams. - Work/life ba...
Feb 29, 2024•1 hr 14 min•Season 1Ep. 18
Zoe and Jackie are back in the same place, but this time not in San Diego - we're in Scottsdale, AZ! The gals had themselves a girls weekend and Zoe did some house shopping. They're here to chat all things health and wellness, Waymo & management and delegation. We hope you enjoy!! Today's theme... - Management and delegation! - The differences between a manager and a leader. - How to grow team morale. - How to make your team feel supported. - Friendly critiques. - Giving your team the tools ...
Feb 22, 2024•1 hr 20 min•Season 1Ep. 19
Zoe and Jackie are podcasting remotely!!! But don't ya worry they sound just as great as ever ;). The pair are talking all things promoting brand awareness, the changing marketing landscape of soda & proactive customer service. This week we chat all about... - 100 ThievesxPokemon - Zoe's hilarious Seth Rogen story - Throwback chats to gamer hype - Improving foundation of your customer support team. Shoutout Gorgias - Super Bowl chat - Taylor and Travis, Usher & putting respect on BP's na...
Feb 15, 2024•1 hr 7 min•Season 1Ep. 18
The dynamic duo is back for another week of laughs and business. We miss Molly though <3. We hope you loved her as much as we do! This week we chat all about... - Shadow banning. - Flooding in SoCal? - Balloon feature! - Kith x Venus et Fleur collab and all things valentine's day marketing. - AI Instagram models, Apple Vision Pro & the evolving world. - Kristin Juszczyk & NFL deal. - Grammy's talk. - Weird a** Secret commercial. - Poppi v. Ollipop. - Joe Rogan's newest Spotify deal. -...
Feb 08, 2024•1 hr 12 min•Season 1Ep. 17
We're so excited to be back this week and joined by Molly Miller!! Molly is not only Inevitable Agency's 2nd employee, but also Jackie's baby sister. We're obsessed with Molly and she's literally a 40-year old business woman in a 19-year old's body. We hope you love Molly as much as we do and we can't wait for you guys to listen :). This week we chat all about... - How Molly started at Inevitable. - Retail Fest (shoutout Tydo & Chew on this). - Rewards programs (Kith - Shoutout Yotpo and Loy...
Feb 01, 2024•1 hr 24 min•Season 1Ep. 16
Your fave gals are baaaaaaaack, did ya miss us? This pod was so much fun to film because it was our most "in real time" podcast yet! We filmed this about 18 hours before you're hearing it so all the updates are in! This week we chat all about... - Car problems :(. - Retail Fest - Inevitable girlies are in town! Woo woo! - Audien. - Ice baths (S/O Aaron Spivak from Hush) - Kyte Baby drama. - Risky marketing campaigns (re: Snoop Dogg and Solo Stove) - Firing people. Zoe's MentorPass ...
Jan 25, 2024•42 min•Season 1Ep. 15
The duo is back after a few weeks of batch recording episodes!! The gals had a lot to catch up on so this is a long one. This episode is one of our favorites yet! This week we chat all about... - Out of the Blue Festival ended up not being Fyre Fest 2.0 and we're relieved. - The gals gift exchange. - Zoe's sobriety is going strong and we giggle about some Uber stories. - SMS and E-Mail - Sendlane shoutout! - TikTok Shop chat and the methods behind it. - The Slack update that seems oddly similar ...
Jan 18, 2024•1 hr 22 min•Season 1Ep. 14
Zoe is baaaaaack for a solo episode - and we've got a good reason why! Listen to this episode if you want to find out where Zoe accepted a full-time VP of Retention role! We talk all things... - New year, new habits. - Self-care vs. hustle culture. - Zoe's new job! Zoe's MentorPass Explore Inevitable Agency & get a free CX Audit Pre-Screening with Inevitable Agency CX Discord Sign up for LLAI's Patreon! ! Have a business (or work for a busine...
Jan 11, 2024•29 min•Season 1Ep. 13
Special thanks to our newest sponsor! Motion is a creative reporting platform that helps you visualize ad performance across Facebook, Tiktok and YouTube to quickly see what's working and what's not. Brands like Vuori, TrueClassic, Hexclad and hundreds of others use Motion to ship more winning ads. Zoe and Jackie are back this week and it's one of our best one's yet. We talk all things lessons of 2023, customer experience success, and new years resolutions. This week we chat all about......
Jan 04, 2024•1 hr 3 min•Season 1Ep. 12
Special thanks to our newest sponsor! Motion is a creative reporting platform that helps you visualize ad performance across Facebook, Tiktok and YouTube to quickly see what's working and what's not. Brands like Vuori, TrueClassic, Hexclad and hundreds of others use Motion to ship more winning ads. We're back with a little bit of a shorter episode for your in between holidays listening pleasure! This week we chat all about... - Fortnite/Lego Collab. - The concept of time and Zoe not unders...
Dec 28, 2023•29 min•Season 1Ep. 11
Special thanks to our newest sponsor! Motion is a creative reporting platform that helps you visualize ad performance across Facebook, Tiktok and YouTube to quickly see what's working and what's not. Brands like Vuori, TrueClassic, Hexclad and hundreds of others use Motion to ship more winning ads. Zoe left Chomps!! She's giving us the low down of why she decided to quit and what her next steps are. This is our last show before Christmas - Merry Christmas to all those who celebrate!!! This w...
Dec 22, 2023•41 min•Season 1Ep. 10
Special thanks to our newest sponsor! Motion is a creative reporting platform that helps you visualize ad performance across Facebook, Tiktok and YouTube to quickly see what's working and what's not. Brands like Vuori, TrueClassic, Hexclad and hundreds of others use Motion to ship more winning ads. It's week 9 of this podcast and we're in disbelief!!!! How???? Time flies when you're havin' fun I guess ;). This week we're back and we have alllloooot to talk about. This episode was particular fu...
Dec 14, 2023•59 min•Season 1Ep. 9
Special thanks to our newest sponsor! Motion is a creative reporting platform that helps you visualize ad performance across Facebook, Tiktok and YouTube to quickly see what's working and what's not. Brands like Vuori, TrueClassic, Hexclad and hundreds of others use Motion to ship more winning ads. Zoe and Jackie are back and innnnn studio! We know you missed us ;). We're pumped about our new segment "ad of the week" and think it'll be a lot of fun - send us all of your fave ads! This week we ch...
Dec 07, 2023•56 min•Season 1Ep. 5
We're so excited for this week's episode!! We're coming at you with a podcast crossover with Rick Denton!! Rick is the host of CX passport - a weekly talk with guests about CX and travel. Zoe had such a fun conversation with Rick talking all things CX and we can't wait for you guys to learn more about Rick and everything he does. This week we chat all about... - CX & Retention at Chomps . - Zoe's front desk job at Planet Fitness. - Breaking CX rules & how this creates customer empathy....
Nov 30, 2023•42 min•Season 1Ep. 7
Hey hey hey fam - Zoe and Jack are back with another hilarious (in our own opinion at least) episode and we're so excited to be here with y'all! We know it's Thanksgiving but we're hella thankful for all of you so of course we weren't going to leave you episode-less!!! What kinda people do you think we are???? Listen to this while you're basting that turkey on up would ya!? This week we chat all about... - Thanksgiving plans. - YouTube subs & podcast reviews & Jackie's secret insta messa...
Nov 23, 2023•47 min•Season 1Ep. 6
Lucky #5 is here! It's definitely lucky #7, but who says we can't make our own lucky number???? Zoe and Jackie the VA are back in the saddle - together (where we belong)! We had aloooooot to catch up on this episode and trust me we did. This episode we have a lot of gabbing, laughing, and learning! You might also notice some new cover art??? Yeah, you could say we're killin' the game :) This week we chat all about... - Bread Clip Gate - Retox Retreat - Yotpo (Shout-Out Eli Weiss) - Black Friday ...
Nov 16, 2023•56 min•Season 1Ep. 5
Let's Laugh About It Episode 4 is here!! Today we have a solo dolo Zoe Kahn (no Jackie the VA - I know ya miss me ;)). But we love a solo dolo Zoe right??? Zoe is down in 'zona visiting her mom and gma so she's holding down the fort with an episode all about returnsssssss! Let's change a return into a returning customer shall we???? This week we chat all about... - How great Jackie the VA is ;). - Zappos founder - Tony Hsieh. - Zoe's presentation on turning returns into returning customers. - Th...
Nov 09, 2023•44 min•Season 1Ep. 4
It's already the third episode??? Time flies when you're having fun! Thank you so much for all of the support for the launch of Let's Laugh About It Podcast! This has already been so much fun and we're excited to laugh some more (see what we did there?). This week we talk businessy, while laughin - if you couldn't already tell that's the point of this whole project??? Please let us know if there are any topics you're dying to hear us talk about or any guests you're dying to hear from! This episo...
Nov 02, 2023•1 hr•Season 1Ep. 3
"She's baaaaaaack" with episode 2 of LLAI and we have our first official surprise guest ;) (I'm sure you're confused because Jackie was the guest last week, but Zoe doesn't really consider me a guest because I'm just always here) ((yes, Jackie is writing this)). We're talking all the things and we're excited that you're back for another episode!! This episode we chat all about... - Weekly Round-Up. - All things AI laws. - Gaming news. - Why everyone is mad at Zoe for hating bones. - Laughs, as a...
Oct 26, 2023•47 min•Season 1Ep. 2
A new podcast is here!! Zoe Kahn is back with another podcast and she's ready to laugh about it. We're excited to cultivate a vulnerable and safe community where any and all can come chat about the things they messed up on and laugh about it (literally). This episode we chat all about... - Meet your host - Meet Jackie the VA (again) - Australia and bones (iykyk) - A run-down of what's to come! Have a business (or work for a business) and want to up your Customer Experience with a smarter and eas...
Oct 19, 2023•28 min•Season 1Ep. 1
