Learning Uncut - podcast cover

Learning Uncut

Michelle Ockersmichelleockers.com
Learning Uncut is about real conversations around real learning solutions and real experiences with real advice from real people. We’re all about keeping it “real.” Here’s an overview of our approach: Strategy and tactics. We want to unpack the strategy and how-to’s of creating great learning solutions, frameworks and teams. CONVERSATIONS, NOT SCRIPTED DISCUSSION Our podcasts are professional but not so edited and polished that they lose their authenticity. We want our audience to hear real people having real conversations and sharing real examples and advice. PROGRESSIVE We want to showcase the “unsung L&D heroes” out there doing great work, being brave and trying new things. PRACTICAL We invite our guests to share tips and strategies to help listeners take their solutions to the next level. We aim to provide actionable takeaways for our listeners through show notes, links and downloads wherever possible.

Episodes

Elevate 34: Cultivating Learning In Workplace Communities

In this solo Learning Uncut Elevate episode Michelle Ockers introduces the resource ‘Cultivating Learning in Workplace Communities’ – a tool to help people to take deliberate action to cultivate learning in existing workplace communities. She provides a behind the scenes look at the thinking and debate between her and resource co-creators Shannon Tipton and Laura Overton that shaped this resourc e – and why it is both original and founded on a strong base of learning science. Hosted by Michelle ...

May 13, 202411 min

145: Legal Sector Innovation & Learning Culture – Courtney Blackman

Courtney Blackman from Lander & Rogers law firm discusses their work leading innovation in the legal industry. As Head of Partnerships for the firm, Courtney oversees key initiatives like the Law Tech Hub accelerator program for startups and scaleups and AI clinics in partnership with universities. The conversation provides insight into fostering an organisational culture of continuous learning and adaptation. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/p...

May 06, 202441 min

Elevate 33: Skill Sprints

Nick Petch from Deloitte introduces the innovative concept of Skill Sprints. Skill Sprints accelerate skill acquisition by integrating learning experiences with real-world job tasks. Sprints focus on job tasks and seek to build task related skills. This method allows perople to plan and prioritise their learning activities based on their work. It's a personalized, action-based learning experience that encourages immediate application in the flow of work, supported by a network of peers and forma...

Apr 29, 202425 min

Elevate 32: Ready, Set, Upskill Recommendations – Practitioner Perspective

Learning Uncut’s Chief Learning Strategist, Michelle Ockers, provides a practitioner’s perspective on the first three recommendations for maximising your training spend in the Ready, Set, Upskill Research Report. This episode follows on from Elevate 31- Ready, Set, Upskill Research Report. The report was released in March 2024 and provides a snapshot of the Australian skills landscape for employers, which also includes the voice of employees. Hosted by Michelle Ockers Transcript and related reso...

Apr 15, 202424 min

144: Shaping Behaviours in Moments That Matter – James Woodman

Compliance training doesn’t have to be a boring ‘click next’ activity that people endure. James Woodman from Acteon discussed the innovative multi-faceted 6-week campaign they developed to drive behavioural change related to the code of conduct at Channel 4 in the UK. This episode will inspire learning professionals seeking to create meaningful learning experiences that drive behaviour change for all types of workplace behaviours, not just compliance. Host: Michelle Ockers Transcript and related...

Apr 08, 20241 hr 3 min

Elevate 31: Ready, Set, Upskill Research Report

Kade Brown from RMIT Online and Rhiannon Yetsenga from Deloitte Access Economics discuss their latest research on the skills landscape in Australia. The ‘Ready, Set, Upskill’ report was released in March 2024. We explore the nuances and contradictions in the data about key skills gaps in Australia, prioritisation and investment in skills by organisations, and the employee blind spot in the need to develop gen AI skills. Discover the four key ways that organisations can maximise their learning an...

Apr 01, 202437 min

143: Skills-Based Career Development – Tiffany Poeppelman

Since 2015, job skill sets have changed by 25%, and this is expected to rise to 65% by 2030. LinkedIn's data shows the evolution of skills required for jobs, emphasising the need for a skills-based approach to talent management. In this episode we take a look at how LinkedIn is supporting their workforce with a skills-based approach to career development with their Director of Career Development, Tiffany Poeppelman. We discuss her work on creating visibility into career paths and helping employe...

Mar 25, 202449 min

Elevate 30: L&D’s Role in Strategic Workforce Planning

Kath Hume’s professional focus encompasses both workforce planning and L&D. She’s the perfect person to explain what workforce planning is and the role of L&D in strategic workforce planning. After outlining the three ‘horizons’ of workforce planning – strategic, tactical and day-to-day, Kath using the six B’s (Bind, Build, Borrow, Boost, Bounce, Buy) to outline how L&D can support workforce planning. A conversation with Learning Uncut founder Michelle Ockers . Transcript and related resources: ...

Mar 18, 202424 min

142: Training at Scale – Ryan Tracey

Ryan Tracey, brings over two decades of experience in learning and development to the table, from his early days in e-learning design and development to mastering the art of scaling L&D initiatives across diverse and widespread organisation landscapes. He shares his experience generously in this episode, peppering his advice with real-world examples. We discuss when training at scale is the right delivery option, the use of pre-work and post-work for application of skills in the workplace and me...

Mar 11, 202457 min

Elevate 29: Global Sentiment Survey 2024

What’s new in learning and development in 2024? Whether we’re talking about what’s hot, or what concerns us, you might be forgiven for thinking that the answer can be expressed in two letters: AI. But things are more complex than that. Donald H Taylor, lead researcher, discusses key insights from the L&D Global Sentiment Survey 2024. Hosted by Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/ elevate-29/ Podcast information and more episodes: https://learnin...

Mar 04, 202431 min

141: UnitingCare Queensland – First Nations Cultural Appreciation – Peter McKenzie

In this episode of Learning Uncut, Peter McKenzie from UnitingCare Queensland joins Michelle Ockers to discuss the First Nations Cultural Appreciation course. They dive into the process of creating the four-module eLearning program including the research, story gathering, design processes and stakeholder review. Furthermore, they discuss what aspects of the program have made it so successful including storytelling, graphic design and collaboration. Lastly, they talk through the challenges such a...

Feb 26, 202450 min

Elevate 28: L&D Benchmark Report – The Future of L&D

Dr Anna Barnett and Gent Ahmetaj join Michelle Ockers to discuss the third of the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key megatrends forecasted to reshape the future of L&D including AI, climate change and diversity. They explain how these trends were identified, potential impacts and key takeaways. This discussion provides insightful knowledge for L&D professionals on how they can shape business transformation. H...

Feb 19, 202428 min

140: Safety Leadership: Leader-led Learning – Anthony Mitchell and Heidi Lance

In this episode, we dive deep into how Fletcher Building, one of New Zealand's largest employers, has created a significant shift in safety culture and outcomes. Anthony Mitchell, an EHS Manager from Fletcher Building, and Heidi Lance from Real Learning share the story of how their award-winning Safety Leadership program dramatically shifted the belief that all accidents are preventable. Two key aspects we dive into are storytelling and leader-led learning. Host: Michelle Ockers Transcript and r...

Feb 12, 202459 min

Elevate 27: L&D Benchmark Report - Strategic Business Alignment

Gent Ahmetaj and Dr Anna Barnett join Michelle Ockers to discuss a the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key findings from analysing this year's benchmark data, particularly focusing on the importance of strategic business alignment for high-performing L&D teams. They explain how their network analysis uncovered this insight and share examples from the data. The discussion provides useful perspectives for L&D pr...

Feb 05, 202432 min

139: Appropriate Workplace Behaviour in Construction – Karina Moon and Annaleigh McKay

There is a shift underway in workplace behaviour in the Australian construction industry to create a more welcoming, respectful and inclusive culture. Multiplex has embraced this change with their award-winning Appropriate Workplace Behaviour program. Karina Moon and Annaleigh McKay discuss the program which aims to equip employees with the knowledge to identify appropriate versus inappropriate behaviour, and confidence to speak up, encouraging them to be ‘upstanders’ rather than ‘bystanders’. H...

Jan 29, 202459 min

Elevate 26: Elevate Your Learning Strategy: Join the L&D Strategy Accelerator

Strategic and business alignment is a key practice for top-performing L&D teams. Creating an organisational learning strategy is an opportunity to focus intensively on alignment, deepening stakeholder relationships and getting clarity on what matters most to them. Putting a learning strategy and action plan in place that aligns with these priorities increases the impact of learning and the credibility and influence of L&D in your organisation. The L&D Strategy Accelerator is a six-month expert g...

Jan 22, 202415 min

138: Playbook – Your First 90 Days in an L&D Leader Role

Are you moving into a new organisation in an L&D Leader role? Set yourself up for success with this special Learning Uncut Playbook. Drawing upon the experience of past Learning Uncut podcast guests, we’ve identified a number of aspects to focus on in your first 90 days to establish and position yourself in your organisation to have strong influence, business connection and impact. We’ve added an introductory discussion with Nigel Paine on navigating organisational politics, and round out with r...

Jan 15, 202444 min

Elevate 25: Skills Development – Success Story - Sales Team in Retail Bank

Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through a real world case study from a mid-sized Australian Retail Bank to showcase the application of Learning Uncut’s three stage process for skills development. This example highlights how the context of the team/organisation influences skills development and details the level of impact that the approach had. It brings to life the principles, elements and process for skills bulding covered in previous episod...

Dec 18, 202328 min

137: Learning Uncut 2023 Review – Laura Overton and Michelle Ockers

The Learning Uncut podcast is over five and a half years old, with more than 147,000 unique downloads in over 120 countries. In 2023 we’ve added over 20 regular case study episodes, as well as resuming the Elevate series. Laura Overton from Learning Changemakers joins host Michelle Ockers to look back over 2023. They discuss professional highlights, sum up their observations on L&D in 2023, and reflect on themes and insights from this year’s regular episodes. A big thank you to all of our 2023 g...

Dec 11, 20231 hr 1 min

Elevate 24: Skills Development - End-to-End Process

Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through the three-stage Learning Uncut process for skills development: (1) co-design a custom skills framework (2) implement the framework (3) develop a skills toolkit. They outline the key tasks in each phase and link them back to the elements of skills building previously covered in this Skills Development series. This is the sixth in our Learning Uncut Elevate series on Skills Development. Additional episode...

Dec 04, 202331 min

136: Just-In-Time Support - Low Tech, High Connection – Matt Garratt and Blake Sohier

IOR is a small, innovative Australian family owned and operated business with a diverse range of services in the ‘fuels’ industry. This episode focuses on supporting drivers who deliver fuel to remotely operated 24-hour diesel stops that service remote areas of Australia. While the business is high tech the learning and performance support approach is a fit-for-purpose mix of digital, offline and human connection – with a philosophy of Just In Time rather than Just In Case. Host: Michelle Ockers...

Nov 27, 202354 min

Elevate 23: Skills Development Elements – Accessible Development

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of ‘accessible development’. This is all about easy access, easy navigation and using development tools and resources when and where you want to. They discuss accepting the friction points that exist in your organisation and making access easy regardless of these points. This is the fifth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightl...

Nov 20, 202319 min

135: Gamification and Scenario-Based Learning – Claire Seldon

Learning Uncut's host, Michelle Ockers, interviews Claire Seldon, a learning designer and gamification consultant. Claire works for the Department of Education in New South Wales and leads a team of designers in creating gamified digital interactives for students. She is also an academic at the University of Technology, Sydney, specializing in gamification and AR/VR in education. Claire discusses examples of effective use of gamification in scenario-based learning brought to life with a wide ran...

Nov 13, 202358 min

Elevate 22: Skills Development Elements – Multifaceted Development Approaches

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore multifaceted development approaches. They discuss why it’s important to use a variety of development approaches, and the most common gaps in the approaches offered for development in organisations. This is the fourth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. If you missed our webinar Introduction to Skills Develoment message Michelle or Ravina on L...

Nov 06, 202318 min

134: Human-Centered Design for L&D and OD – Keara Byrne

Keara Byrne, the Head of Leadership and Organisational Development at Arriba Group, discusses her extensive use of human-centered design (HCD) in various organisations. Keara shares her passion for HCD and its value in creating effective solutions. She stands by the claim that without HCD, she would have wasted time, money, and credibility. Listen to learn more about the benefits of co-designing solutions with stakeholders and the power of human-centered design in L&D and OD. [00:02:13] Imposter...

Oct 30, 202352 min

Elevate 21: Skills Development Elements - Goal Alignment

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of goal alignment in skills development. They discuss the challenges of aligning personal development goals with organisational objectives and emphasize the importance of this alignment for success. This is the third in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and ...

Oct 23, 202323 min

133: Sydney Trains Elevate Customer Service – Simon Jobson

Simon Jobson, the Director of Capability and Learning at Sydney Trains discusses their Elevate customer service training program for their operational workforce of over 2,000 people. The program was designed using an evidence-based approach that drew on insights from business data and employee focus groups. The digital learning program is problem-centred (rather than content oriented) and engaging, with a range of follow-up ‘nudge’ mechanisms to support learning transfer. Host: Michelle Ockers T...

Oct 16, 202351 min

Elevate 20: Skills Development – Key Elements

Continuing our special Learning Uncut Elevate series on Skills Development, Learning Uncut Co-Founders Ravina Bhatia and Michelle Ockers discuss the seven key elements of skills development. They explore what it means to have these elements in place and how they can help organizations set up a successful skills development journey. Whether you're just starting out or already on the path, this episode provides valuable insights into building and developing skills successfully. This is the second ...

Oct 09, 202314 min

132: Building an Integrated Learning Technology Infrastructure – Fabrizio Conrado

Michelle speaks with Fabrizio Conrado, the Director of AI and Technology at Avado, about building an integrated learning technology infrastructure. Fabrizio discusses Avado's journey in selecting Thought Industries as their LMS provider and how they successfully integrated it with other technology elements. He also shares key considerations for selecting the right technology and partner and provides valuable tips for integrating learning technology to create a seamless user experience. Additiona...

Oct 02, 202345 min

Elevate 19: Skills Development – Getting Started

Skills development has gained significant attention in L&D in recent years, particularly in the context of the COVID-19 pandemic and rapidly changing business landscape. In this Elevate episode Learning Uncut co-founders Ravina Bhatia and Michelle Ockers discuss how skills development has evolved in recent years and fundamentals for getting started with contemporary approaches to skills development. Ask the right questions and get the foundations in place up front for successful skills developme...

Sep 25, 202315 min