How Learning and Development professionals can elevate their practice and impact using the 5 Moments of Need framework from Conrad Gottfredson and Bob Mosher. Host: Michelle Ockers Resources: The 5 Moments of Need website (includes case studies and community) GO TO RESOURCE The 5 Moments of Need YouTube channel GO TO RESOURCE Implementing the 5 Moments of Need Model Using Performance Support (article) GO TO RESOURCE Conrad Gottfredson on Meeting Moments of Learning Needs (article) GO TO RESOURCE...
Sep 20, 2021•11 min•Ep. 12
About a year ago Damien Woods commenced in a new role at 7-Eleven as a stream lead in an organisational transformation program. In Australia 7-Eleven has shifted to an Agile structure. We explore why this decision was made, how an Agile structure fosters growth and learning, and what it means for learning in the organisation. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/87/ Podcast information and more episodes: https://learninguncut.global/podcast...
Sep 13, 2021•1 hr•Season 1Ep. 87
How Learning and Development professionals can elevate their practice and impact by creating transformation engagement in live online sessions. With Cheryl Walker Host: Michelle Ockers Resources: Cheryle Walker LinkedIn profile GO TO RESOURCE Learn Live Online website GO TO RESOURCE Leverage Live Online (book) by Cheryle Walker GO TO RESOURCE M ore Episodes & Info: The Learning Uncut Podcast GO TO LANDING PAGE...
Sep 06, 2021•25 min•Ep. 11
We catch up with Beth Hall from Cotton On two years after hearing about their deliberately different approach to L&D in Episode 33. While the philosophy hasn’t changed, the approach to continue building and sustaining a strong learning culture across a global team has evolved. In our wide-ranging conversation, Beth talks about some of the key shifts and initiatives they’ve undertaken in the past two years, and what they’re now working on. Host: Michelle Ockers Transcript and related resources: h...
Aug 30, 2021•53 min•Season 1Ep. 86
An example of an organisational learning strategy from the Australian Public Service which illustrates how Learning and Development professionals can elevate their practice and impact by creating a learning strategy. This is a companion episode to Elevate 08: Introduction to Organisational Learning Strategy Host: Michelle Ockers Resources: Australian Public Service Learning and Development Strategy GO TO RESOURCE Australian Public Service Learning and Development Action Plan – GO TO RESOURCE APS...
Aug 23, 2021•29 min•Ep. 10
Virtual Reality (VR) and Augmented Reality (AR) are not a fad. They are in use right now in organisations around the world and have a long-term future in enterprise. L&D is one of the most significant domains for application of VR and AR. Jeremy Dalton, PwC Head of XR and author of Reality Check , discusses a wide range of case studies that illustrate the strengths and potential of VR and AR, and highlight when to consider using them in learning experiences. Host: Michelle Ockers Transcript and ...
Aug 16, 2021•1 hr•Season 1Ep. 85
Insights on how how Learning and Development professionals can elevate their practice and impact from the 2021 Annual L&D Benchmark Report. With guest Gent Ahmetaj from Mind Toolsl for Business. Host: Michelle Ockers Resources: Gent Ahmetaj LinkedIn profile GO TO RESOURCE 2021 Annual L&D Performance Benchmark Report GO TO RESOURCE Learning Performance Benchmark by Mind Tools for Business GO TO RESOURCE M ore Episodes & Info: The Learning Uncut Podcast GO TO LANDING PAGE...
Aug 09, 2021•29 min•Ep. 9
Network Rail operate the British rail network infrastructure. Over the past two years they’ve radically shifted how they identify training needs for their maintenance and engineering teams. They have figured out how to use data on the operational performance of the network to identify skill requirements. Guy Wilmshurst-Smith discusses how they got started and have continued to evolve and scale their approach. He shares lessons about working with business data that make this an important case stu...
Aug 02, 2021•1 hr 1 min•Season 1Ep. 84
How Learning and Development professionals can elevate their practice and impact by updating or refreshing their organisational learning strategy. Michelle Ockers provides an introduction to learning strategy. Host: Michelle Ockers Resources: Michelle Ockers LinkedIn profile GO TO RESOURCE Introduction to Organisational Learning Strategy, article by Michelle Ockers and Ravina Bhatia GO TO RESOURCE Checklist: 9 Principles for Creating a Learning Strategy, from Learning Uncut GO TO RESOURCE Book a...
Jul 26, 2021•21 min•Ep. 8
Kristina Tsiriotakis updates us on Deciem’s learning strategy, a balanced approach that is both aligned with organizational performance and embraces the human. This is a wide-ranging, fascinating conversation that demonstrates how L&D can be the glue in an organization by enabling and supporting learning rather than controlling it. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/83/ Podcast information and more episodes: https://learninguncut.global/p...
Jul 19, 2021•57 min•Season 1Ep. 83
How Learning and Development professionals can elevate their practice and impact by scaffolding self-directed learning. Host: Michelle Ockers Resources: Catherine Lombardozzi LinkedIn profile GO TO RESOURCE Learning 4 Learning Professionals (Catherine’s business) website GO TO RESOURCE Self-Directed Learning: Essential Strategy for a Rapidly Changing World by Catherine Lombardozzi, Learning Guild Research Paper, June 2020 GO TO RESOURCE Curated resources from Catherine – Scaffolding Self-Directi...
Jul 12, 2021•23 min•Ep. 7
Humm Group used a series of nudges in advance of a virtual workshop to improve the collaboration of their Finance team. Graham Blaxell, the Humm L&D Leader is joined by Michael Tan form Elenta who partnered with them to create this program. We explore how behavioural science has informed this nudge-led learning program. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/82/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emer...
Jul 05, 2021•57 min•Season 1Ep. 82
How Learning and Development professionals can elevate their practice and impact and practice by gathering structured stories – with guest Cheryl Clemons, CEO of StoryTagger. Host: Michelle Ockers Resources: Cheryl Clemons LinkedIn profile GO TO RESOURCE Five Future Skills to Develop Today with Employee Storytelling GO TO RESOURCE StoryTagger – Guided video storytelling platform GO TO RESOURCE My L&D Why – Share a story that illustrates what gives you meaning and purpose in L&D GO TO RESOURCE M ...
Jun 28, 2021•24 min•Ep. 6
An inspiring conversation with returning guest, Gail Bray, which goes well beyond following up on what happened next with Project 100 which she spoke about in Episode 8 almost three years ago. Gail continued to innovate on this project, exploring technologies such as robotics and Virtual Reality. She now works squarely in innovation and technology as the Director of a secondary technical school which is hosted by Victoria University. We explore partnerships between industry, schools and educatio...
Jun 21, 2021•57 min•Season 1Ep. 81
How Learning and Development professionals can elevate their practice and impact by building learning culture in their organisation. Host: Michelle Ockers Resources: Nigel Paine LinkedIn profile GO TO RESOURCE Building Learning Culture Program by Michelle Ockers and Nigel Paine GO TO RESOURCE Building Learning Culture. A Primer for Learning Professionals (eBook) by Michelle Ockers and Nigel Paine GO TO RESOURCE Learning Culture Self-Assessment Tool developed by Michelle Ockers and Nigel Paine GO...
Jun 14, 2021•29 min
Learning Designer Erin Mariano discusses a learning journey she developed for a South African logistics company, Unitrans. In a move that she describes as a ‘game changer’ Erin donned her safety boots and fluro vest and hit the road with some drivers. Her exposure to their work context and role, and empathy for them allowed her to design a powerful learning solution that uses simple methodologies in a creative way. This includes storytelling and scenarios with a realistic, beautifully named char...
Jun 07, 2021•52 min•Season 1Ep. 80
How Learning and Development professionals can elevate their practice and impact by putting business value first using the L&D Value Spectrum. Host: Michelle Ockers Resources: Laura Overton LinkedIn profile GO TO RESOURCE Business Value: L&D’s bedrock of digital success GO TO RESOURCE Introducing Learning Changemakers from Laura Overton GO TO RESOURCE Emerging Stronger Masterclass GO TO RESOURCE M ore Episodes & Info: The Learning Uncut Podcast GO TO LANDING PAGE...
May 31, 2021•24 min
Neil Von Heupt from the Social Media College encourages us to rethink participant engagement and support in virtual learning programs. He discusses how this has been achieved in the Social Media Marketing Intensive which was a highly commended Blended Learning solution in the Australian Institute of Training and Development’s 2020 Excellence Awards. The result is a high stakes, high support learning experience. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/...
May 24, 2021•48 min•Season 1Ep. 79
How Learning and Development professionals can elevate their practice and impact with performance consulting. Renata Arreazea discusses how she got started with performance consulting and how she got better over the past 18 months. Host: Michelle Ockers Resources: Renata Arreazea LinkedIn profile GO TO RESOURCE 7-step Performance Consulting Model from Nigel Harrison GO TO RESOURCE Performance Consulting with Nigel Harrison, The Learning and Development Podcast GO TO RESOURCE Performance Design C...
May 17, 2021•27 min
In 2016 Nigel Paine was invited to provide leadership development for a group of 40 people from around the world on an expedition to Antarctica. The environment provided dislocation, disconnection and discomfort – a context in which Nigel had to rethink his approach to leadership development. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/78/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information an...
May 10, 2021•48 min•Season 1Ep. 78
How Learning and Development professionals can elevate their practice and impact with Storytelling. Host: Michelle Ockers Guest: Mark Schenk R esources: Join the Learning Uncut Relaunch to find out about the ‘My L&D Why’ story campaign https://bit.ly/3gW4JBP Anecdote Story Framework https://bit.ly/336q8Ag Anecdotally Speaking, podcast https://bit.ly/3ecfrT1 Putting Stories to Work by Shawn Callahan https://bit.ly/2Rgoh9m More Episodes & Info: More episodes: https://learninguncut.libsyn.com About...
May 03, 2021•27 min
Michelle Ockers introduces the Learning Uncut Elevate series – elevating the practice and impact of learning professionals one topic at a time. Host: Michelle Ockers Resources: Join the Learning Uncut Relaunch to find out about the ‘My L&D Why’ story campaign https://bit.ly/3gW4JBP More Episodes & Info: More episodes: https://learninguncut.libsyn.com About the Learning Uncut podcast: https://michelleockers.com/learninguncut/...
May 03, 2021•4 min
Simon Brown, the Chief Learning Officer at Novartis, discusses how Novartis is creating a culture of curiosity, with a particular focus on the work of the learning and development team. While the L&D team at Novartis is very big - 1,000 people globally serving a workforce of 110,000 - there is much that you can take away and adapt to an organisation of any size. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/77/ Podcast information and more episodes:...
Apr 26, 2021•57 min•Season 1Ep. 77
When the pandemic hit, NSW Health needed to prepare for workforce mobilisation of health workers at the frontline of the pandemic. The workforce planners were able to collaborate across the state to do this quickly and effectively – thanks in part to the community of practice that had been built in the preceding 18 months. This is the story of why and how that community was created. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/76/ Podcast informati...
Apr 12, 2021•1 hr 5 min•Season 1Ep. 76
L&D Cares is an all-volunteer support network for L&D professionals. Created in March 2021, L&D Cares offers a voice of support, unity and caring to those who have experienced job disruption or loss due to the pandemic – as well as those interested in reframing or remaking their careers. They also have a much bigger ambition to change the industry dynamic around career development and talent acquisition. Host: Michelle Ockers Guest: Brandon Carson, Jennifer Rogers and Elizabeth Lembke Resources:...
Mar 29, 2021•1 hr 4 min•Season 1Ep. 75
Since 2014 Donald H Taylor has run an annual one question survey to tap into the sentiment of L&D professionals around the globe. In late 2020 over 3,100 people from 95 countries answered Don’s question “What will be hot in L&D in 2021.” Don joins me to explore what the results might say about the demands of the pandemic on L&D, and where we are placing our attention. We weave in stories from previous Learning Uncut episodes for listeners to explore these ‘hot’ topics further. Host: Michelle Ock...
Mar 15, 2021•49 min•Season 1Ep. 74
In our first story from Africa, Roti Balogun speaks about an initiative he kicked off in 2016 when he was the Chief Learning Officer for GE in Africa. Inspired by a conversation he had at a World Economic Forum conference about what a partnership between industry and academia could look like, he forged a partnership with African Leadership University to help both GE and Africa to build the digital skills of engineers to prepare for the fourth industrial revolution. Host: Michelle Ockers Transcri...
Mar 01, 2021•1 hr 9 min•Season 1Ep. 73
Before creating a learning solution for risk management in a legal firm, Rachel Gillott formed a working group to conduct a holistic analysis to identify what would make it easier for people to adopt desired behaviours – looking beyond knowledge and skills. She also partnered effectively with their IP insurance provider to bring the outside in. Going beyond the ‘one-shot’ training approach too often used for risk management, this is a multi-faceted learning solution that caters to different leve...
Feb 15, 2021•54 min•Season 1Ep. 72
Don’t let limited resources and budget stop you from using technology smartly. The small James Hardie APAC L&D team built their own mobile-enabled, automated solution to support skill assessment on the shop-floor. They created a better user experience and business results while getting control of their data and records. The way they experimented, worked with their LMS provider (Go1) and engaged stakeholders provide lessons and inspirations for all L&D professionals. Host: Michelle Ockers Transcr...
Feb 01, 2021•46 min•Season 1Ep. 71
This is the second of a two-part Learning Uncut special on Professional Development to kick off 2021. Michelle speaks with series of guests about approaches that have been very powerful for her own development and career direction in recent years. Today we explore Mike Taylor’s Personal Knowledge Mastery practice and look at mental models with Arun Pradhan and Shai Desai. See the resources section below for a listener discount code for the ModelThinkers app. Host: Michelle Ockers Transcript and ...
Jan 18, 2021•50 min•Season 1Ep. 70
