Whether or not we are aware of it, each and everyone one of us is biased. It’s actually not always a bad thing and, in fact, it’s a natural function of the human mind. But as learning leaders, if we aren’t in tune with the fact that we are constantly forming biases – and the ways in which they are shaping our thoughts and actions – it’s impossible to ever overcome them. Howard Ross, founding partner of Cook Ross , is considered one of the world’s leading thinkers on identifying and addressing un...
Jun 26, 2018•49 min
With over two decades of experience running international technology meetings, Corbin Ball is a highly acclaimed speaker, consultant, and writer who helps clients use technology to increase their efficiency and productivity. Because his work focuses primarily at the intersection of technology and meetings – rather than solely on learning – he offers a slightly different perspective to those of us in the business of lifelong learning. In this episode of the Leading Learning podcast, Celisa talks ...
Jun 19, 2018•29 min
For anyone in the learning business who is looking at how to effectively grow and improve their offerings, it’s important to be tuned into the trends that are currently impacting the market. In this episode of the Leading Learning podcast, Celisa and Jeff discuss four major themes, or what they refer to as the 4 “Cs,” of the current learning landscape: concision, context, competency, and community. Full show notes at https://www.leadinglearning.com/episode138 . Highlighted Resource of the Week –...
Jun 12, 2018•23 min
As Vice Provost of Curriculum and Academic Innovation, Chief Innovation Officer, and Associate Professor of Education at Concordia University, Dr. Bernard Bull is a true thought leader when it comes to education and learning. In this episode of the Leading Learning podcast, Celisa talks with Bernard about some of the biggest issues affecting education including the future of credentials, the impact of artificial intelligence, and the potential benefits and drawbacks of data analytics. Full show ...
Jun 05, 2018•43 min
There’s no reason that learning can’t be fun and effective at the same time. But when it comes to designing instruction, all too often one of these areas is missing from the equation. With a mission of saving people from bad learning experiences, Michael Allen, founder & CEO of Allen Interactions, has been a pioneer in the e-learning industry since 1975. With nearly five decades of professional, academic, and corporate experience in teaching, developing, and marketing interactive learning an...
May 29, 2018•47 min
If virtual events aren’t something you’ve considered for your learning business—or if they are and you just don’t know where to start —we are here to help. In this episode of the Leading Learning podcast, Celisa and Jeff share their thoughts on why to consider a virtual conference and some ideas and tips to support your success if you should decide to offer one. Full show notes available at https://www.leadinglearning.com/episode135 . Highlighted Resource – Association Virtual Events – a free Ta...
May 22, 2018•31 min
Veronica Diaz is the director of professional learning at EDUCAUSE , the association for information technology in higher education. In her role there, she contributes to the strategic management of the organization’s professional learning product portfolio, directs their online programs and supports face-to-face events and conferences. She also manages the microcredentialing program and virtual and place-based mentoring programs. In this episode of the Leading Learning podcast, Celisa talks wit...
May 15, 2018•38 min
If you’re looking to grow your learning business, you need to know how to gain more customers – and keep more of the customers you've already earned. To do this requires thoughtful marketing, customer service, and customer experience that customers love enough to talk about. Jay Baer, President of Convince & Convert , helps the world's most iconic brands do just this. He’s a marketing and customer experience expert, keynote speaker, and New York Times best-selling author of five books, as we...
May 08, 2018•40 min
One of our favorite tools for helping learning businesses hone their product strategy is the Value Ramp ™. If you aren’t already familiar with it, the Value Ramp is a tool we developed that highlights the relationship between price and value, the importance of momentum, and the impact of brand. Because many organizations haven’t taken the time to really reflect on the relationships between their products, using this tool can certainly be an eye-opening experience. In this episode of the Leading ...
May 01, 2018•23 min
Meeting your full potential as a leader often requires a close look at the behaviors, skills, and mindset you need in order to be successful and influence others. Christie Berger, an executive coach with a learning and development background, has a broad base of experience in helping leaders do just this so they can accelerate their performance and create more value within their organizations and communities. In this episode of the Leading Learning podcast, Celisa talks with Christie about the c...
Apr 24, 2018•35 min
With the incredible speed at which technology is advancing and changing how we live, it’s crucial that we understand the impact that all of this is having – and is going to have – on how we work and learn. And perhaps nobody is more well-versed in addressing this topic than internationally known speaker, writer, and thought leader, Heather McGowan. Heather is an innovator, synthesizer, and leading voice related to the context and impacts of accelerated change and she uses single frame visuals ...
Apr 17, 2018•34 min
Spring is now upon us and that means blooming flowers, warmer days filled with sunshine, and of course, baseball—all wonderful inspiration for metaphors. And since we’re always thinking about lifelong learning, we couldn’t help but liken the idea of creating a successful, high-impact learning business to the idea of hitting a grand slam in baseball. In this episode of the Leading Learning podcast, Celisa and Jeff discuss the tremendous opportunity and responsibility that currently exist for lear...
Apr 10, 2018•15 min
Often the principles that create a winning team out on the field are the same that apply to create a winning team in business. Jamy Bechler, a former college basketball coach, decided to take what he learned from his years on the court and apply it to help people in the business world. He’s now an executive business coach, professional speaker, and leadership trainer who works with organizations to motivate and strengthen teams by helping them understand the important role they each play--he als...
Apr 03, 2018•48 min
As learning business professionals, we tend to think – and talk – about lifelong learning mostly as it relates to professional growth. But lifelong learning as it relates to personal growth is equally important because it cultivates critical thinking and allows for the never-ending exploration of curiosity. David Kurfirst and Chris Zumtobel are the co-founders of Think Olio , a three-year-old start-up that provides provocative and thought-provoking lecture-style events – what they refer to as “o...
Mar 27, 2018•47 min
There continue to be a wide variety of trends emerging in the market for lifelong learning and continuing education and it’s important to understand what impact, if any, each of these might have on your learning business. In this episode of the Leading Learning podcast, Celisa and Jeff discuss twelve of the biggest trends they see (in no particular order) disrupting the market for lifelong learning and continuing education and share resources related to each trend. Full show notes available at h...
Mar 20, 2018•28 min
When it comes to training design, perhaps focusing on what people need to be able to do, not simply what they need to know, can make all the difference. That’s because this leads to activity-centered training rather than traditional information presentations. These concepts are what led Cathy Moore, speaker, training designer, and author of Map It: The Hands-On Guide to Strategic Training Design , to create the action mapping model. Her goal is to “save the world from boring instruction” and her...
Mar 13, 2018•31 min
We continue our tradition of providing After Action Reviews for the events we host, but with a slight twist this time. The scheduled live programming has ended, but we don't consider the Learning • Technology • Design™ (LTD) experience to be over yet, so we are calling this a "Mid-Action" review. Tune in to learn more about what we set out to do with this year's version of our annual virtual conference, and how it is turning out. Full show notes available at http://www.leadinglearning.com/episod...
Mar 05, 2018•33 min
In this episode, Celisa Steele talks with training industry veteran - and TrainingIndustry founder and CEO - Doug Harward about how the industry has - or hasn't - changed over recent decades and the major challenges and opportunities facing learning businesses now. Full show notes available at http://www.leadinglearning.com/episode123 . Highlighted Resource – 10 Things You Must Do When Starting Your Training Company by Doug Harward. Thank you to Blue Sky eLearn , sponsor of the Leading Learning ...
Feb 27, 2018•33 min
Nasos Papadopoulos, founder of MetaLearn , a Web destination for learning about learning, is a university lecturer and online course author who is passionate about helping others master their own learning. His work, including his course Make Me A MetaLearner , gives people the necessary tools and techniques to become an effective lifelong learner. In this episode of the Leading Learning podcast, Jeff talks with Nasos about what metalearning is and why it’s important as well as reflections and ad...
Feb 20, 2018•42 min
In this episode of the Leading Learning podcast, Celisa and Jeff discuss how to get at what potential learning customers actually want – versus what they need – by exploring four key areas of gathering and assessing data including: understanding your demand dynamics, assessing behavior (not preferences), identifying key value factors, and gauging commitment and conversion (not interest). Full Show Notes Give us a Review Highlighted Resource – Market Insight Matrix – a free Tagoras tool that lay...
Feb 13, 2018•29 min
Tracy King, founder of InspirEd and Aaron Wolowiec, founder of Event Garde , are both experts in learning design and they recently joined forces to help answer this complex question. Their research and findings related to the topic are captured in the e-book they co-authored, Engaging Learners: A Guide To Successfully Designing Engaging Learning . In this episode of the Leading Learning podcast, Celisa talks with Tracy and Aaron about the topic of learner engagement—including what it is and, jus...
Feb 06, 2018•41 min
In this episode, Celisa Steele talks with Jennifer Abrams about hard conversations and the multigenerational workplace, including the impact each of these have on both leading and learning. Jennifer Abrams is an expert in overcoming these challenges and has written various books including, Having Hard Conversations , The Multigenerational Workplace : Communicate, Collaborate, and Create Community, and Hard Conversations Unpacked : The Whos, the Whens, and the What-Ifs . She’s also a communicatio...
Jan 30, 2018•43 min
In this episode of the Leading Learning podcast, Celisa and Jeff discuss the importance of having a learning business strategy and the three core elements it should be built around—a diagnosis, a guiding policy, and a set of coherent actions. Full show notes available at http://www.leadinglearning.com/episode118 . Highlighted Resources – ( both are referenced in this discussion of strategy): Learning Business Maturity Model™ – a free resource designed specifically to help learning businesses of ...
Jan 23, 2018•26 min
What do effective leaders have in common? Perhaps it’s their ability to lead from within or to successfully navigate through times of uncertainty and adversity. Sarah Levitt, creator of the Making Magnificent Project™ , is an executive coach, keynote speaker, and author, who works with leaders to optimize their talents and strengths and drive exceptional business outcomes. In her recent book, Magnificent Leadership , she shares the stories of a diverse group of leadership exemplars and how they ...
Jan 16, 2018•38 min•Ep. 117
In this episode, Jeff Cobb talks with Dr. William Clements, Vice President and Dean of the College of Graduate and Continuing Studies at Norwich University about what Norwich is doing to meet the needs of learners, how technology has impacted the continuing education and learning landscape, as well as what they’re doing related to the creation of partnerships with professional organizations. Highlighted Resource - excerpts from Robot-Proof: Higher Education in the Age of Artificial Intelligence ...
Jan 09, 2018•45 min
You can have the most inspiring vision in the world, a powerful mission, and a great strategy, but if you don’t have the capacity for executing, none of those things really matters very much. In this episode, Jeff and Celisa discuss why understanding capacity, and more importantly, building capacity, is one of the most critical activities an organization can pursue. They also offer seven recommendations any learning business can embrace for building capacity (none of which involve hiring more pe...
Jan 02, 2018•32 min
This episode of Leading Learning features a full replay of "Facing - and Embracing - the Future of Learning," a session at the Surge 2017 virtual summit. In the session, Amanda Beckner (Avixa, formerly Infocomm International), Josh Goldman (Ohio Society of CPAs), Celisa Steele (Tagoras/Leading Learning), and Jeff Cobb (Tagoras/Leading Learning) explore key trends in the rapidly evolving market for lifelong learning and their implications for trade and professional associations. They discuss how ...
Dec 19, 2017•1 hr
In this episode, Jeff talks with Nick Schacht, Senior Vice President for Professional Development and Global Operations at the Society for Human Resource Management (SHRM) about the evolving role of HR, how they influence education and training decisions, and the concept and implications of competency frameworks – both for individuals and organizations. Full show notes available at http://www.leadinglearning.com/episode113 . Highlighted Resource – The Learning Business Maturity Model™ – gives a...
Dec 10, 2017•40 min
In this episode of the Leading Learning podcast, Celisa and Jeff discuss the trends and predictions made over the last four years of hosting their annual trends and predictions Webinar as well as how they’ve held up and if they still apply. Full show notes available at http://www.leadinglearning.com/episode112 . Highlighted Resource – 10 Critical Shifts in the Market for Lifelong Learning - an overview of 10 key trends that we think learning leaders need to have front of mind as they plot their ...
Dec 05, 2017•39 min
In this episode of the Leading Learning podcast, Jeff talks with Arianna Rehak of AssociationSuccess.org about what went into planning the recent Surge 2017 virtual summit, including how she got people to authentcially engage and promote it, as well as some of the biggest challenges and lessons learned from the event. Highlighted Resource – Association Virtual Events - a free Tagoras report that draws on data from more than 100 associations to help you understand the emerging role of virtual eve...
Nov 28, 2017•40 min
