L&D in the hybrid world of work has its challenges, but also lots of opportunities. In this episode we’re joined by Jeni Brown, Chief People Officer at Teamwork, the team collaboration software used by over 350,000 organisations. Listen in as we discuss how L&D can create a digital-first learning culture that really helps people to grow in this new world of work. Running order: 0:00 Intro 01:19 Pivoting to hybrid working 03:20 Digital first onboarding 05:53 Communicating culture remotely...
Feb 08, 2022•30 min•Season 2Ep. 11
Congratulations, you've just bagged your new exciting job in L&D! Like every role, you want to hit the ground running, to make things happen as fast as possible and prove your worth.But is sprinting off from the L&D starting line the right approach? Or should you be more measured and thoughtful in your first 90 days? Join Alex Anderson and Artheka Sivaharan in this live episode as they answer things like: How long should you spend ‘figuring things out’ before you start developing sol...
Feb 04, 2022•52 min•Season 2Ep. 10
We’re shaking things up in this episode as we’re joined by HowNow’s very own Head of Customer Success, Lulu Dermeche. Lulu has tons experience helping customers to implement L&D, and today we’re making the most of her expertise to help you successfully launch your L&D strategy! Running Order: 00:00 Intro 02:13 Are you communicating the ‘why’? (1) 04:46 Thinking like a marketer! (2) 06:40 Involve your stakeholders at the right time (3) 08:56 Examples of great marketing 11:12 Finding your ...
Jan 25, 2022•29 min•Season 9Ep. 2
How can you make employee mental health a priority in fast-paced startups? That's the topic we tackled in the very first edition of L&D Disrupt Live! James Routledge, Lauren Cunningham and Will Beaton joined us to answer questions like: Why should startups make mental health a priority? Can you spot when efforts are just performative? Which metrics should we be looking at? What action can you take this week to really make a difference? Running Order 04:50 Why should startups make mental heal...
Jan 21, 2022•58 min•Season 2Ep. 8
You’re the first ever L&D hire in a startup and you have a complete blank slate to work with - but where on earth do you start? Artheka Sivaharan, Learning and Development Lead at MyTutor, was in this exact position just a few months ago. Listen to the episode to hear exactly how Artheka handled the situation as she shares her best tips for growing L&D from the ground up. Running order: 01:15 How do you know when you should bring in an L&D person? 02:18 Where do you start when you ha...
Jan 11, 2022•29 min•Season 2Ep. 7
In this episode of L&D Disrupt we’re joined by Sara Frasi, Senior People Partner L&D at Native Instruments. Throughout this conversation we explore a really important and exciting part of L&D; supporting employees to become autonomous learners. Stay tuned to hear Sara and I delve into topics from learning budgets and time blocking right through to empowering employees to own their development. Running order: 01:23 The importance of a bottom up approach 03:14 Changing mindsets within ...
Dec 21, 2021•32 min•Season 2Ep. 6
Deb Gallo, Learning & Development Director at SentinelOne, joins us this week to discuss the highlights and challenges of scaling L&D in a high growth organisation. Deb shares fantastic advice on a wide range of topics, from managing the changing requirements of a fast-growing business to bringing a company culture to life. The episode is packed with expert insight that you certainly don’t want to miss, so sit back and enjoy! Running Order: 01:18 When should you make your first L&D h...
Dec 14, 2021•30 min•Season 2Ep. 5
In this week's episode we speak with Doug Ellin - People Partner L&D at GoHenry. Doug is incredibly passionate about serving the internal customer, and shares his experiences of using this insight to carve out successful, tailored L&D solutions. Throughout the conversation we cover everything from getting to know your internal customer to tracking whether your interventions are successful or not. This conversation is a wonderful testament to the fact that L&D should always be about p...
Dec 07, 2021•32 min•Season 2Ep. 4
Lavinia Mehedințu, Learning & Development Content Curator at Offbeat, is our podcast guest this week. There’s no doubt about it, Lavinia has a genuine passion for learning, and her enthusiasm in this episode is bound to rub off on you. This episode will help you level up the knowledge sharing within your organisation, and features some great advice on how to make your curated content more relevant than ever before. Enjoy! Running Order: 01:58 Why content curation - how did it all begin? 04:1...
Nov 30, 2021•27 min•Season 2Ep. 3
Creating a progressive company culture is a challenge in itself, but once you’ve nailed this, how do you then effectively scale it within a high-paced organisation that is growing rapidly? Luckily, we have Tina Phillips joining us on this episode to offer some insight. Tina has a truly impressive wealth of experience to share - from training hiring managers to acknowledge their unconscious bias, to creating a culture where everyone feels safe enough to give and receive feedback - if company cult...
Nov 23, 2021•36 min•Season 2Ep. 2
Agile L&D, you’ve probably heard of it, but what the hell does it actually mean? In this episode Patrick Mullarkey, Learning and Development Lead at Snyk, shares his first hand experiences of implementing Agile learning, explains why it’s worth doing and how to manage the change in your organisation, as well as how exactly to measure the impact of Agile L&D on your business. Patrick explains to us how Agile L&D can encourage companies to waste less time on unsuccessful projects by sp...
Nov 16, 2021•33 min•Season 2Ep. 1
All good things must come to an end. And sadly, that’s true for Series One of 99 Problems But Work Ain’t One. But we couldn’t just let it fizzle out! So we’ve compiled our favourite nuggets of knowledge from every episode. Get ready for some brilliant insights into the worlds of L&D, HR, People Development, Talent Management and forward-thinking workplaces. Thank you to anyone who’s tuned in and supported the show so far and to our 13 amazing guests who’ve joined us for some really insightfu...
Jul 22, 2021•45 min•Season 1Ep. 14
It goes without saying that customer success has changed since the pandemic, but the better questions are how has it evolved? What can leaders do more effectively in response? And how can we learn socially from our CS colleagues and other departments in the world of hybrid work? Angela Guedes, Head of Customer Success at Belvo, joined us on this week’s episode to answer these questions and plenty more. We talked about her transition from a similar role at Typeform (where she worked for seven yea...
Jul 14, 2021•33 min•Season 1Ep. 16
Why would a company move from KPIs or that standard goal-setting model to objectives and key results? Or, as you might know them, OKRs. That’s the big question we put to Jacquie Gay, Program Manager of Talent Development at TomTom, in this week’s episode of 99 Problems But Work Ain’t One. From finding a North Star that everyone in the company can follow to how OKRs can move us towards more effective measurement, Jacquie shared some great experiences of how that OKR shift works in practice. We al...
Jul 07, 2021•36 min•Season 1Ep. 12
Just because we sit in the same room or department, that doesn’t make us a team! In fact, a lot of companies have lost sight of what a great team is because they’re just doing things the way they’ve always been done. Those were just a couple of the hard truths Pam Hamilton shared with us in this week’s episode. Pam recently released her second book, Supercharged Teams: Power Your Team With The Tools For Success which offers 30 tools for great teamwork. And she was kind enough to share some of th...
Jun 30, 2021•43 min•Season 1Ep. 11
What’s the impact of our learning and development efforts? Has training fulfilled its purpose? And why are the answers so often a mystery? The L&D Detective is here to help! Kevin M. Yates joined us in this episode to offer a three-part framework for measuring impact, explain why measurement is a skill in itself and discuss why failing to define impact means more difficulty in measuring it. Kevin also told us the backstory behind the name L&D Detective, which skills a professional needs,...
Jun 16, 2021•42 min•Season 1Ep. 10
For too long learning has been about giving people new and more information, but it hasn’t been built around where the learner needs to apply that knowledge. Bob Mosher’s 5 Moments Of Need Framework help you pivot to a mindset where you consider the workflow first and foremost! In this episode, Bob also explained why traditional classroom training has gone unchallenged for so long, how to empower learners to use information when you’re not around, why building skills should be viewed in terms of...
Jun 09, 2021•53 min•Season 1Ep. 9
When you’re joining a fast-growing scaleup as the Director of People, where do you start? How do you shape the culture into something codified and scalable? How do you determine the priorities? And what steps can you take towards building a high-performance culture? Valerie Mann joined us to talk about her journey at Elder, the UK-based live-in care & home care provider that uses ‘The Mum Test’ as part of their carer selection process. She explained what that involves, how Elder provided men...
Jun 02, 2021•50 min•Season 1Ep. 8
When you’re running London’s largest online marketplace for flexible office space, the COVID-19 work from home orders must feel like the world’s largest curve ball. HubbleHQ founder Tushar Agarwal joined us to explain just how you approach and handle a situation like this. But have those short-term challenges actually accelerated the trend for remote and hybrid working? Tushar explained why people are now demanding more flexibility, freedom and autonomy over where they work, but also provides th...
May 26, 2021•49 min•Season 1Ep. 7
Why do so many organisations find it so difficult to establish and build their desired mindset? In Toby Newman’s opinion, they’ve not broken it down into relevant terms for their people or teams and they’re not always putting in the hours. If you’ve ever wondered how you can democratise learning, handle impostor syndrome, feel like your true self or build the right relationships with your team, this is the episode for you. Why? Because they all relate to your mindset, and Toby’s an expert in lea...
May 05, 2021•57 min•Season 1Ep. 6
How difficult do you think it is for young people leaving education to find employment? Educators don’t want to see the students they’ve spent so long developing facing unemployment and employers really need good entry level talent to solve skill shortages. All of these factors created a perfect storm for Esther O’Callaghan to start Hundo, an award-winning platform that connects forward-thinking employers with Gen Z talent. In this episode, Esther talks us through creating a business that solves...
Apr 28, 2021•49 min•Season 1Ep. 5
If you’ve had to onboard remotely or shift your culture with everyone working from home, you’ll know the challenges. Now imagine you’re doing all of that while growing your team from 30 to 100 people? That’s the journey Kevin Valencia and Laure Saintpierre of Livestorm have been on over the past year. If you’re asking yourself questions like this then it’s absolutely the episode for you! How can you tweak your culture so that remote employees can work flexibly, effectively and still disconnect? ...
Apr 21, 2021•51 min•Season 1Ep. 4
Should we even be describing it as L&D? You might have more open and productive conversations with stakeholders if you ditch the jargon, and Ross explains why in this episode. You’ll also learn who L&D should work with and how, the roles you need to build an effective L&D team today, how to communicate L&D value to the rest of the business and loads more. Ross Stevenson is the founder of Steal These Thoughts. Senior Learning & Talent Development Manager by day, Steal These Th...
Apr 13, 2021•37 min•Season 1Ep. 3
If HR just said no a little more often, could they prioritise better? What if they shared the workload by collaborating with other departments? And how can they convince business leaders to take the journey with them? Emma not only talked us through these key stakeholder questions, but explained where HR is now, where it’s headed and what it can do in the meantime. Including the role of shared services and the employee HR experience. Emma Leonis is HR Transformation Executive Director at LACE Pa...
Apr 07, 2021•38 min•Season 1Ep. 2
Do L&D professionals need to accept that L&D’s not always the answer? Yes! And that’s not even one of Paul Matthews’ three elephants in the room. Instead, we need to start with the desired behaviour and work backwards to the right format. Paul Matthews is an L&D expert, speaker and consultant, but he’s also the author of three books on the three L&D elephants: Learning transfer, capability and informal learning. And he’ll talk you through how and why you should address them in th...
Mar 30, 2021•48 min•Season 1Ep. 1
The world of work is changing fast, how well are you keeping up? Welcome to the podcast that helps you hurdle workplace challenges and keep pace with change. Each week, your host and HowNow CEO, Nelson Sivalingam, talks to the disruptors, leaders and industry game-changers, asking them burning questions about the ways we work. If you’re interested in making work a better place to be, this is the place to be. Whether you're in HR or L&D, or looking for better ways to learn and lead, 99 Proble...
Mar 16, 2021•3 min
