Lead Costs: Are You Getting Ripped Off? - podcast episode cover

Lead Costs: Are You Getting Ripped Off?

Nov 11, 20245 minEp. 102
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Episode description

James Dooley and Kasra Dash explain why the question “How much do your leads cost?” is meaningless without context. They show that lead pricing depends on industry, location, qualification steps, exclusivity and acquisition method. They emphasise that cost per lead is irrelevant compared to cost per acquisition and overall ROI. They outline the advantages of commission-based lead generation and stress that businesses must know their KPIs and lifetime value before evaluating lead costs. Their discussion reframes lead generation around profitability, not vanity metrics.

Transcript

Kasra Dash: So, how much do your leads cost? James Dooley: That’s actually one of the worst questions someone can ask — so well done! But seriously, it’s a question we get constantly: “How much do your leads cost?” The real answer is: 👉 It depends on how qualified the lead is. If it’s a cold telemarketing-style inquiry, the lead might only be £5–£10. But if it’s a high-intent, pre-qualified lead where someone has gone through a detailed multi-step form — say a mortgage lead for a £300k+ property — that could easily be £150+. Lead cost changes based on: the industry keyword difficulty competition the qualification steps whether the lead is exclusive and the method used to generate it Kasra Dash: Exactly. At FatRank we get hundreds of enquiries every week, and people often message saying nothing except: “How much do your leads cost?” But they don’t tell us their industry, their location, or the type of service they offer. A lawyer in Manchester might be £150 per lead. A lawyer in New York might be £300+. It varies massively. Lead cost also depends on how the lead was generated: inbound vs outbound SEO PPC influencer marketing organic social YouTube Each method has a different cost structure. James Dooley: A good way to explain it is this: Asking “How much is a lead?” is like asking: 👉 “How much is a car?” Well… is it a used Fiesta or a Ferrari? Is it a terraced house or a mansion? You can’t answer the question until you know the details. Another huge variable is exclusivity. Some lead gen companies resell the same lead to 5 or 6 companies. They’ll sell one £100 lead for £50 to each business — making £250 total. So if a company is offering very cheap leads, it’s often because: ⚠️ They aren’t exclusive ⚠️ They lack qualification ⚠️ They're low intent And cheap leads usually destroy your conversion rate. The real KPI is not cost per lead — it’s cost per acquisition and profitability. Kasra Dash: Exactly. Cost per lead is meaningless without knowing: How many leads convert How many convert profitably The time wasted by your sales team Your average transactional value Your lifetime value A £150 lead that converts into a £10,000 job is far better than a £20 lead that never converts. James Dooley: This is why at FatRank we run a commission-based lead generation model — no win, no fee. If you qualify, you: don’t pay for SEO don’t pay for PPC don’t pay for content don’t pay for the lead 👉 You only pay when the job converts. And that’s exactly why we get so many enquiries — it's a no-brainer for business owners. But yes, there is a qualification process. We need to know: you can convert leads you have case studies you have testimonials you respond fast you have a solid reputation Otherwise the model doesn’t work. Kasra Dash: So please — for anyone enquiring — don’t just ask: “How much is a lead?” Tell us: Your industry Your location Your ideal customer How you qualify a lead Your average deal size Your current conversion rate This allows us (or any lead generation company) to give you accurate expectations. James Dooley: Exactly. And if you do qualify for our commission-based approach, all the stress of cost per lead disappears. You just focus on converting the leads — we focus on generating them.
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