Servicing Your Clients - Do unto others as you'd want done to you...

How do you view customer service in your business?  Do you look at it as an investment in your business or an expense?  Do you pay attention to the words and ways that you use to describe your clients or are they numbers or a meaningless word in your vocabulary?

Listen in as Jennifer, Daniel and Patricia review some customer service wins and fails and why you should be paying more attention to customer service.

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